BT (British Telecom) Outage Report in Weston, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Weston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Weston, Cheshire East, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent and Tarporley.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
||
| Tarporley |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
TV | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Weston, England
Latest outage, problems and issue reports in Weston and nearby locations:
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Gary Lister
(@gaz_lister) reported
from
Moulton, England
@bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Deborah Walton
(@DebsRWalton) reported
from
Prees, England
@bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Martin 🐝 🏆🏆🏆🏆
(@parkerface1960) reported
from
Winsford, England
Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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sarahbirdsey
(@sarahbirdsey) reported
from
Moulton, England
@kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lplateartist
(@Catheri00331975) reported
@bt_uk Ok BT so how come the Priority Fault Repair leaflet containing the form PHME 83925 to is not available online and furthermore the BT people on the phone when I ring 0800 800 150 as instructed on your own website have never heard of it? Let alone can send it.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@BTGroup @bt_uk Any chance you can send the engineer to fix my phone line been 7 months now #mentalhealth is affected #worstservice stop telling the world you are amazing while failing your customers.
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WiFi Thief
(@XplicitRyderr) reported
@bt_uk My internet has been down since late last night, BA21 area. Any info or anything to sort this would be great, hub is blue but no internet through ANY devices
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Jus' sayin'...
(@MikeMacLeanOban) reported
@bt_uk , can you please advise what the problem causing loss of internet is and when it will be resolved in the PA34 5EF area?
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martin rivett
(@rivsey) reported
@petercardwell @talkRADIO Landlines = lifelines… have @bt_uk not learned anything from strom Arwen! Digital is not reliable enough. Until electricity supply is pipelined / weatherproofed this should not be done. This is levelling down!!
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leopaula
(@leopaula) reported
@bt_uk Still waiting for my ‘free post bag’ to send back the WiFi equipment I eventually managed to collect from the wrong sorting office I didn’t ask it to be sent to? Thoughts? And I better not be charged for services? Ya feel me? Thanks, I work in customer service, you guys rock 👍
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Dan
(@Dan07456093) reported
@WWEUK @WWERomanReigns @btsport why even bring the guy back he's got no talent he can't wrestle for ****!! two moves only suplex and F5 that's it so why hasn't lesnar been released from the company yet!! get rid of lesnar and bring back Bray Wyatt
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Christian
(@AllAmericanCFC) reported
@bt_uk I was told for the last week that an engineer would come by my house and resolve the connection issue. Today came and went and still NOTHING. As a brand new customer you are absolutely getting off on the wrong foot with me. #BT #customerexperience
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Ollie Powell
(@werdle) reported
@bt_uk My broadband is not working again. Can I talk to someone to help please?
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Joy Roxas
(@joy___r) reported
@bt_uk Hello, yes but it said they will aim to fix the issue within 5 days. Which is a long time - especially given I'm working from home. Now relying on mobile hotspot with EE.