BT (British Telecom)

BT (British Telecom) Outage Report in Weston, Cheshire East, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Weston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Weston, Cheshire East, England 11/23/2025 11:25

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Weston, Cheshire East, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent and Tarporley.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent E-mail
United KingdomTarporley Internet
United KingdomStoke-on-Trent Internet
United KingdomCrewe TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Weston, England

Latest outage, problems and issue reports in Weston and nearby locations:

  • Mhcrewe81Martin Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • parkerface1960 Martin 🐝 🏆🏆🏆🏆 (@parkerface1960) reported from Winsford, England

    Angelinho??? WTF @btsport he’s Spanish not Brazilian. #amateurs

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • sarahbirdsey sarahbirdsey (@sarahbirdsey) reported from Moulton, England

    @kestermann @bt_uk @MarcAllera They may answer the calls but are they putting things right!? Two weeks since we moved into our house and still no broadband despite endless calls and hours on the line! both key workers working from home! Terrible customer service #sos #customerexperience

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I did contact SKY but they advised you would tell them the service was delayed. My wife and I are key workers working from home., set up WiFi hotspot but its draining data. Doesnt help the kids who are unable to use ps4, ipad etc when in lockdown. I have raised complaint on MYBT

  • westie0808 Matt Western* (@westie0808) reported from Shavington cum Gresty, England

    @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk dreadful experience switching to BT Full Fibre. Couldnt fit as promised and despite being assured my existing service with SKY would continue, its gone and I'm without Internet for the foreseeable 😡😡

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Deanos1972 Dean Richardson (@Deanos1972) reported

    @bt_uk Hi Clare. I sent my final bill to BT from virgin media. BT weren’t happy with it because it didn’t state a disconnection fee. Virgin were reluctant to separate the charges since I am no longer a customer.

  • teejayef Tim Fewell (@teejayef) reported

    @bt_uk When there is a fault in your phone system (acknowledged by BT as being in their system) why does it take 3 weeks to fix? - the message from BT states that they expect to have the fault rectified by 25th April! UNBELIEVABLE!

  • liamgauntttt LiamGaunty (@liamgauntttt) reported

    @bt_uk our download speeds have halved we are getting 25 down instead of 50 down I am assuming there's work somewhere in the Bradford/Leeds area, can I check anywhere ?

  • missalexkidd Alex Kidd (@missalexkidd) reported

    @bt_uk The live chat guy told me he can’t do anything about it???? So basically they are able to do whatever they want? That’s great service

  • CjLakin Clare (@CjLakin) reported

    @bt_uk Yes no problem, but I keep getting this text, it’s not the first time

  • cityon86 Oliver Nightingale (@cityon86) reported

    @bt_uk I was told i would have an update on friday? Why is it taking so long to sort out? Or to even get someone to tell me what the issue is?

  • MickyMFC Micky (@MickyMFC) reported

    Afternoon @bt_uk is there a problem in Dartford area with your broadband?

  • JayVernalls Jay Vernalls (@JayVernalls) reported

    @bt_uk Still on other line trying to sort, at least you have decent hold music. Have no signal upstairs and in back of house. Never been an issue before. No one seems to understand 50 mins later. Speeds fine.. just signal in house.

  • stevedouglas76 Steve Douglas (@stevedouglas76) reported

    @bt_uk Perhaps validate email addresses BEFORE sending the installation address and time, bank details and customer name to it? I’m fairly certain I have enough details to commit identity theft on the person who mistyped my email while signing up for your broadband. GDPR breach?

  • Kay_2901 Kay (@Kay_2901) reported

    @bt_uk any update for broadband issues in the ig6 area..it has been down since 3pm today