BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe le Soken, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe le Soken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe le Soken, Essex, England 12/29/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe le Soken, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • tristandawson Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • 91LiliRose Lili (@91LiliRose) reported from Colchester, England

    @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

  • mattrbarn матт вагиетт (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • nickareay Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • bigmadandy Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • carlearrye carlearrye (@carlearrye) reported from Felixstowe, England

    @Mike_Bacon @poolespeedway @ipswichspeedway @btsport @scottnicholls78 God that track is poor

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk BT broadband customer service - a thread..BT cancel my account because someone has tried accessing my line Woman shrugging Zero warning. Just no internet. Call after call to try and get set back up, opens new account as that’s the only way to get me back online 1/9

  • SM120N Stephanie Beane (@SM120N) reported

    @bt_uk Bizarre then that Shaheen from Tyneside Loyalty team mid-sold it to my dad on a contract at £7 per month(!) saying it would give him emergency access immediately knowing he was due for the engineer to install broadband on 2 June! That’s really poor!!!

  • adamreynolds28 Adam (@adamreynolds28) reported

    @bt_uk No it works with no problems on my ipad

  • jourdanYNWA JFT96 (@jourdanYNWA) reported

    @bt_uk I’ve checked the service checker it’s all fine , it’s a adsl splitter for standard broadband

  • elmopuntney Glen Edwards (@elmopuntney) reported

    @bt_uk Perhaps they should be advised to call the customer as soon as they know that any previous job is going to over run and cause them to be late, not when they are already late and saying they will be another 20+ mins. Can you rebook or will I have to call Monday?

  • TilzJ Tilak Jagatia (@TilzJ) reported

    @BTCare one of your engineers visited yesterday and “fixed” the issue. I still have intermittent internet access. This was been going on for 3 days. Please can you assist?

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6

  • QuantumMechanii 𝕼𝖚𝖆𝖓𝖙𝖚𝖒 𝕸𝖊𝖈𝖍𝖆𝖓𝖎𝖈 (@QuantumMechanii) reported

    @bt_uk how do I get you to cease your incessant calls from mobiles and India threatening to cut off my land line when I haven't been a BT customer for years?! 🤬

  • adamreynolds28 Adam (@adamreynolds28) reported

    @bt_uk Theres nothing wrong with my broadband and connection. As I previously stated I can watch the XtraHD channels with no problems. I use my phone as a hotspot and I have no problems with the connection, everything runs smoothly.

  • markstain1983 Mark 🙂 (@markstain1983) reported

    @BTCare your internet speed in lagenhoe is ******* unless fix the ******* thing