BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe le Soken, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe le Soken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe le Soken, Essex, England 12/10/2025 14:00

December 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe le Soken, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Harwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • carlearrye carlearrye (@carlearrye) reported from Felixstowe, England

    @Mike_Bacon @poolespeedway @ipswichspeedway @btsport @scottnicholls78 God that track is poor

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • nickareay Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

  • mattrbarn матт вагиетт (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

  • bigmadandy Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • tristandawson Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • 91LiliRose Lili (@91LiliRose) reported from Colchester, England

    @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • MrScarzy ry (@MrScarzy) reported

    @bt_uk Hahahah what a joke your customer service team is. If I had a choice of my internet I’d be with @virginmedia 100%. 12 month contract with them and it never went off once. BT? 6 problems in one week

  • OviAvfc1 OviAvfc (@OviAvfc1) reported

    @harryguttridge @talkSPORT @RealRomfordPele Well Parlour is chatting absolute **** so struggling to understand how you agree with that. Talksport btsport skysport they're making money the same way why is it so wrong if fans do the same?

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please

  • lee_peach lee peach (@lee_peach) reported

    @HannahLeah95 @bt_uk Wow , absolutely dreadful service!

  • MrScarzy ry (@MrScarzy) reported

    @bt_uk Brilliant. What about the call back from the manager regarding my complaint? That was meant to be 3 days ago!

  • JoePowell97 Joseph Powell (@JoePowell97) reported

    @btsport watching on the tv app and the sound isn’t aligned. Anything I can do to fix it?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported

    @bt_uk So @bt_uk @OpenreachHelp installers have not turned up again. No phone call, don't answer the number given. Very poor service. Over a month now and still not connected.

  • aranmlewis Aran Lewis (@aranmlewis) reported

    Trying to work out why @bt_uk’s service is so utterly diabolical, when 20 yrs ago they were world leaders, the answer seems to be AI. They've tried to automate customer service to the most extreme extent, so procedures are insanely rigid and idiot bots have replaced most humans.

  • HannahLeah95 Hannah 💙 (@HannahLeah95) reported

    @bt_uk With respect Nicola, all we have done since ordering this service over a month ago is DM to find out what is going on, with no resolution. We are now another weekend without broadband when we have really needed it and we have no trust in any information that we receive anymore.