BT (British Telecom) outages and service status in Thorpe le Soken, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thorpe le Soken, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thorpe le Soken, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe le Soken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thorpe le Soken, England
The most recent BT (British Telecom) outage reports came from the following cities: Clacton-on-Sea, and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea
|
Internet | 19 days ago |
|
Colchester
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thorpe le Soken, England
Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:
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Charlotte Read (@Lottievr4) reported from Colchester, England@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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carlearrye (@carlearrye) reported from Felixstowe, England@Mike_Bacon @poolespeedway @ipswichspeedway @btsport @scottnicholls78 God that track is poor
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Nick Reay (@nickareay) reported from West Mersea, EnglandDear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...
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Laura Stevens (@princess_boo148) reported from Colchester, England@bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡
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Tristan Dawson (@tristandawson) reported from Wivenhoe, England@btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks
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Shaun Mills (@merseamillsy) reported from West Mersea, England@bt_uk Intermittent problems, it’s a known issue at your end.
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Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, EnglandThe sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Anne Ruddock (@AnneRuddock) reported from Colchester, England@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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Lili (@91LiliRose) reported from Colchester, England@BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!
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James (@rando__) reported from Colchester, England@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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матт вагиетт (@mattrbarn) reported from Colchester, EnglandBT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc
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Karen Harris (@karenharris58) reported from Felixstowe, England@bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??
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James Hale 🔰 (@jameohale) reported from Colchester, England@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Richie Fine™ 🏳️🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England@VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.
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Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England@btsport charging for the McGregor fight tonight. Time to cancel BT sport!
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Sally Kramers (@SallyKramers) reported from East Bergholt, EnglandHi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.
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Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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Liam Noble💙 (@bigmadandy) reported from Nacton, Englandbroadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!
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Bobby (@swiftbookmakers) reported from Clacton-on-Sea, EnglandI would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)
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Ben Cooper (@coopemania) reported from Rowhedge, England@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Bartman6669 (@bartman6669) reported@bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun
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mungo's mouthpiece (@MungoMouthpiece) reported@bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported@riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internet….Had to use my phone as a hotspot! Remember the good old days of it’s good to talk!
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Jan Gill (@JanetAGill) reported@bt_uk what has happened to your # customer service - absolute joke !
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Alan Carter (@alan_get) reported@JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?
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Mini67!x (@jellywellys99) reported@bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far
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Jess Sanderson (@VSKisser) reported@bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!
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boomshanka🏴 (@boomshanka2u) reported@bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.