BT (British Telecom)

BT (British Telecom) Outage Report in Thorpe le Soken, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thorpe le Soken and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thorpe le Soken, Essex, England 09/15/2025 06:35

September 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thorpe le Soken, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomIpswich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • merseamillsy Shaun Mills (@merseamillsy) reported from West Mersea, England

    @bt_uk Intermittent problems, it’s a known issue at your end.

  • swiftbookmakers Bobby (@swiftbookmakers) reported from Clacton-on-Sea, England

    I would just like to thank @btcare for their helpfulness during these hard times for business......Broadband been down for two days of Ascot......no chance of taking a bet for our second busiest week of the year....workmen trying to fix problem now gone home for the day (3:30 pm)

  • carlearrye carlearrye (@carlearrye) reported from Felixstowe, England

    @Mike_Bacon @poolespeedway @ipswichspeedway @btsport @scottnicholls78 God that track is poor

  • mattrbarn матт вагиетт (@mattrbarn) reported from Colchester, England

    BT sport box office. UFC numbered events being ppv this could push my subscription above £50 a month. Very bad decision @btsport @btsportufc

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Colchester, England

    @bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • nickareay Nick Reay (@nickareay) reported from West Mersea, England

    Dear @btsportfootball - I’m giving up on your pathetic #BTSport @YouTube “stream” Poor game, blurry picture, feeble analysis. I’ll leave it with you...

  • tristandawson Tristan Dawson (@tristandawson) reported from Wivenhoe, England

    @btsport So my BT sport bill goes up to £30 so I call to cancel and you offer to reduce it to £15 #thanksbutnothanks

  • bigmadandy Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • Peckham_Heights Richie Fine™ 🏳️‍🌈 (@Peckham_Heights) reported from Clacton-on-Sea, England

    @VinylYesPlease @bt_uk I had two yesterday. Same thing saying Amazon Prime. I need to get me a whistle or something loud to play down their earpiece then they might stop calling.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • 91LiliRose Lili (@91LiliRose) reported from Colchester, England

    @BTCare awful service from you this evening!! We pay a lot of money for your services so we expect it to work. Most of the game missed!!

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • michael_spiteri Michael Spiteri (@michael_spiteri) reported

    @bt_uk I sent a complaint email regarding my contract renewal last Sunday and have still not received a response. Is this how you treat your loyal customers?? How is it I’m paying more now for the same broadband package and after I’ve downgraded my phone package . Mike.

  • TrueBlue_Mikey 𝐌𝐢𝐤𝐞𝐲 🏍 (@TrueBlue_Mikey) reported

    @MartinLipton @btsport Unbelievably flat response when @ChelseaFC scored, almost wet himself when Liverpool were on the attack Come on Martin - he’s as bad when Man U play Maybe Neville & Carragher are his hero’s or something- very poor

  • rocketreedo David Reed (@rocketreedo) reported

    @bt_uk tell Sayan Chowdhury to pull his finger out he said "I promise I won't let you down and ignore you" over 3 months later and I email every couple of weeks to remind him.... NOTHING!! EMBARRASSING!!.

  • VlcDlc VlcDLC (@VlcDlc) reported

    @virginmedia Thanks for the suggestion but I have tried that numerous times. It was also the suggestion the last time I contacted your support. I can't spent my life chasing my internet provider to provide internet. I would prefer it if you would cancel my contract and I can change to @bt_uk

  • cmblade = (@cmblade) reported

    @bt_uk my Internet has gone down with the red LOD light on the modem, this is the third time in the past year this has happened and each time I've been without Internet for weeks due to a **** up on your end

  • slmoore_ Sarah Moore (@slmoore_) reported

    So @bt_uk said Openreach would fix the internet by 10PM, I'm waiting.

  • m0khr M0KHR (@m0khr) reported

    @M0IAX @bt_uk I wonder if you can get someone feed you a directional WiFi connection. Some time ago when I moved and there was no internet connection for a while, I used the Wifi from a friend living about a mile down the road using a pair of pringle cans. Luckily it was line of sight.

  • M0IAX M0IAX (@M0IAX) reported

    The @bt_uk broadband to the house here is really, really disappointing, 5mb down 300kbps up and unusable for a zoom call. Apparently they have fibre in Withypool just down the hill. we could do with it here.

  • escribitionist Mook®🦉 (@escribitionist) reported

    talked to a #bt_uk adviser and full fibre team member on 1st mar and was told the old order would take 24h to cancel and a new one would be placed automatically. till this morning, i saw no order confirmation.

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @Rae_Lewi @bt_uk So you called the wrong company and aren't happy with your own actions and post a vague complaint? Okey dokey.