BT (British Telecom) outages and service status in Thornaby-on-Tees, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thornaby-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 10 days ago |
|
Middlesbrough
|
Internet | 20 days ago |
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Dave (@D4v3_d) reported from Darlington, England@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Jon Brown (@Jonisim) reported from Middlesbrough, EnglandThey need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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steven Mulloy (@stemul74) reported from Billingham, England@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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Wrighty (@MissLWrighty) reported from Darlington, EnglandWhat would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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X-CEL Solutions (@X_CELsolutions) reported from Darlington, EnglandCan you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Helen Davis (@hippodarlo) reported from Darlington, England@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Jo Smith (@jo_earley24) reported from Redcar, England@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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CushdelaCush (@cushdela) reported from Darlington, EnglandAhh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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clinton smith (@charming_man_) reported from Middlesbrough, EnglandIt has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Liz (@BettybobRogers) reported from Stockton-on-Tees, England@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Robbieblake (@Blake1976Rob) reported from Middlesbrough, England@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, EnglandHi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England@bt_uk internet access down. Went to parents house in same street and theirs is down too
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Carter (@FayeLcarter) reported@bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.
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Ann Palmer (@AnniePShoreham) reported@bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect
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Greg Ruthen (@GregRuthen) reported@bt_uk @KerZE87 No one is following up our complaints 2 put of 12 recorded. Something is seriously wrong when technical support is trying to sell to you smells of desperation.
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Christian Trampenau (@trampenau) reported@bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days
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Paul stagg (@Staggly) reported@bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful
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grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬
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Shama Women's Centre (@shamacentre) reportedWeeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare
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Emma (@em_doapsi) reportedWhoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.