BT (British Telecom) outages and service status in Thornaby-on-Tees, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thornaby-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Total Blackout | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Robbieblake (@Blake1976Rob) reported from Middlesbrough, England@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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clinton smith (@charming_man_) reported from Middlesbrough, EnglandIt has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Helen Davis (@hippodarlo) reported from Darlington, England@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Chris (@CJXXXXW) reported from Darlington, England@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Liz (@BettybobRogers) reported from Stockton-on-Tees, England@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@bt_uk I'm going to head round and help him.
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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tony kirkham (@kirkham_tony) reported from Middlesbrough, England@robbiemustoe Seems to be an ongoing problem with btsport
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Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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clinton smith (@charming_man_) reported from Middlesbrough, England@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Dave (@D4v3_d) reported from Darlington, England@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, EnglandHi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Jo Smith (@jo_earley24) reported from Redcar, England@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Jon Brown (@Jonisim) reported from Middlesbrough, EnglandThey need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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David Mohan (@weameo) reported from Redcar, England@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Thompson (@BenBonj) reportedIsn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.
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Teds (@Tedtalks13) reported@bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements
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Asif Rana (@HounslowParking) reported@bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.
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Sian Rumble (@SianyRum) reported@btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Ben (@benjaminpooleok) reported@btbusinesscare Don't bother awful company
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Caz Morgan (@CazMorgan5) reported@bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?
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Diane Thomson (@DianeThomson13) reported@bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.
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Nicola Wenman (@nicolawenman) reported@btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…