BT (British Telecom)

BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 03/10/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

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City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • greenshortsjase Jason Evans (@greenshortsjase) reported

    @Scotty1554 @bt_uk Not just BT, my sky broadband has been off for past day and a half and apparently a problem in Yapton exchange.

  • ZigWard1 Zig Ward (@ZigWard1) reported

    @btsport really why do you never show wasps rugby! Leave the football to sky and concentrate on the rugby please the last 3 wasps games where they have won in fantastic fashion you miss them! For football or other teams sort it out or people will stop paying!

  • RosalindinKent Rosalind Riley (@RosalindinKent) reported

    @bt_uk Yes we intend to get one when they're back in stock. Our mobile company insists we have a good signal here, just not true, I worry Digital Voice is being rolled out on the presumption that their figures are correct. Would much rather have a reliable non-digital phone.

  • thegreatgar davegarland (@thegreatgar) reported

    @bt_uk Yet I'm still supposed to pay for no service. What a smug reply , thanks for support

  • Huge_Gorilla Spencer (@Huge_Gorilla) reported

    @AdamCarter92 @btsport For me it just came down to experience, I don't take it personally anymore

  • Mustard655 graham anderson (@Mustard655) reported

    @bt_uk @jacquep Can you still land a plane from somebodies living room in weather like this and the unbreakable Wi-Fi is broken?

  • LozzyPurry Loz Perugini (@LozzyPurry) reported

    @bt_uk hey, I am having some trouble at my nans house regarding her internet. Is there an outage in Ruislip HA4?

  • MzNyonjo VeryBrownSukali (@MzNyonjo) reported

    Big up @bt_uk cos dusty @skytv could never withstand this wind

  • BCCletts Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Invoke Clause 8 (1320) (@BCCletts) reported

    Brilliant service from @edfenergy (expect they'll be very busy over next few weeks) Wind made #TrinityTower dangerous & area evacuated 29/01/22 Simple exchange with a person (not a bot) & reduced DD to reflect near zero use of energy for empty house Pity that @bt_uk not as good

  • wazzajbird Warren Bird 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇪🇸 🇪🇺 (@wazzajbird) reported

    @jacquep @bt_uk @EE The wifi isn’t down (unless you have no power). It has nothing to connect to if your internet supplier is down