BT (British Telecom) outages and service status in Thornaby-on-Tees, England

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornaby-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

• 
  Hilda Hirst (@Mrsthirsty1) reported 4 minutes ago from Ingleby Barwick, England

  @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

• 
  Paul Rutherford (@Rutherford_Paul) reported 7 minutes ago from Darlington, England

  @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

• 
  Wrighty (@MissLWrighty) reported 8 minutes ago from Darlington, England

  What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

• 
  tony kirkham (@kirkham_tony) reported 14 minutes ago from Middlesbrough, England

  @robbiemustoe Seems to be an ongoing problem with btsport

• 
  Helen Davis (@hippodarlo) reported 20 minutes ago from Darlington, England

  @btsport The dubbed crowd is awful, might as well watch FIFA 2020

• 
  Paul Rutherford (@Rutherford_Paul) reported 21 minutes ago from Darlington, England

  @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

• 
  Finlay Elliott (@elliott_finlay) reported 24 minutes ago from Newton Aycliffe, England

  Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

• 
  Jason N Beck (@beck5ter) reported 25 minutes ago from Stockton-on-Tees, England

  @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

• 
  Chris Wilks (@1972wilksy) reported 28 minutes ago from Chilton, England

  @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

• 
  Stuart Blackburn (@stu_blackburn) reported 30 minutes ago from Darlington, England

  @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 32 minutes ago from Hartlepool, England

  @bt_uk I'm going to head round and help him.

• 
  steven Mulloy (@stemul74) reported 40 minutes ago from Billingham, England

  @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

• 
  Daniel Cupryna (@DCupryna) reported 40 minutes ago from Middlesbrough, England

  @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

• 
  CushdelaCush (@cushdela) reported 42 minutes ago from Darlington, England

  Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

• 
  Jo Smith (@jo_earley24) reported 42 minutes ago from Redcar, England

  @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

• 
  clinton smith (@charming_man_) reported 43 minutes ago from Middlesbrough, England

  It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

• 
  Peter 🐈🎸🕹️ (@PeteYourDoom) reported 45 minutes ago from Hartlepool, England

  @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

• 
  Jason N Beck (@beck5ter) reported 50 minutes ago from Stockton-on-Tees, England

  @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

• 
  Dave (@D4v3_d) reported 57 minutes ago from Darlington, England

  @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

• 
  X-CEL Solutions (@X_CELsolutions) reported 60 minutes ago from Darlington, England

  Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KG40 (@KG40332532) reported 5 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  IceThunder09 (@IceThunder90) reported 7 minutes ago

  @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

• 
  Brian McBride (@brian_mcbride1) reported 10 minutes ago

  @bt_uk @simboman Hey @bt_uk Spoke to BT 'Guide' this morning & said I wanted to log complaint about this account info being available. Rec'd email confirming that at 09:46 & at 09:48 another email to say complaint closed. Does this require escalating to Allison Kirkby's office to be resolved?

• 
  Grub Street Publishing (@grub_street) reported 12 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  Patricia Kidd (@Patrici34058203) reported 12 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Andrew Potts (@ah_potts) reported 14 minutes ago

  @bt_uk @cakey12 Broadband gone down, try logging into the app, do the 2 step verification, then select manage my account and it tries to load then goes back to the login screen. (s there a general issue?

• 
  Chris McGregor (@CmucG) reported 14 minutes ago

  @bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 16 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  CFD (@TenFourEverton) reported 18 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW