BT (British Telecom)

BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 11/29/2025 06:50

November 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Hartlepool and Stockton-on-Tees.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deanmarshall10 Dean (@deanmarshall10) reported

    @sixhourssouth Likewise , not bothered about watching them for the first time in my 28 years of supporting them. Cancelled @btsport and going to cancel @SkySports also due to the so called top 6 corruption. The league is anti competitive, and we can compete ! What’s the point !

  • ramshall_ayshea ayshea Ramshall (@ramshall_ayshea) reported

    @bt_uk seeing as your diabolical customer service is stopping my business from running and your passing me from pillar to post for 6 weeks thought I'd try here. Fibre to the door pay 90 a month 4 engineers later one who's ****** it made it even worse!!

  • wjb2 Bill-I-Am 💙 (@wjb2) reported

    @bt_uk Service Unavailable The service is temporarily unavailable. Please try again later. for three days now

  • clecky1 clare lees (@clecky1) reported

    @DaveThePepper @bt_uk Hi. I did. They spoke to their BT engineer who said I needed to give them some information but can never access the tech line given to me as IVR requires BT bband account number.

  • wjb2 Bill-I-Am 💙 (@wjb2) reported

    @bt_uk your web site is down im trying to pay my mum in laws bill, also your phone payment is down,

  • Pedro24031 Pedro2403 (@Pedro24031) reported

    @SkySportsNews Can you tell @SkyKaveh to do one and sign a lucrative deal with @btsport so I don’t have to watch him spout crap about Arsenal anymore. I don’t pay for BT Sport so I’ll get better value if he leaves. Thanks, every single football fan.

  • InnoBystander Innocent Bystander (@InnoBystander) reported

    @_hypocaust @btsportcricket @btsport looking at the youtube stream i suspect its a similar issue as the Ireland v Zimbabwe mens match - production not of a high enough quality for a tv channel, ok for streaming... #WIwvSAw

  • barrett_aimee Aimee💫 (@barrett_aimee) reported

    @bt_uk We was told the problem will be sorted months ago, then was told latest was 8th August, then was told an engineer will be out today and it will be fixed. yet no ones turned up again for the 5th time😡 hope you’re going to help pay towards my £100 phone bill for this month🙄

  • Martinj2091 Martinj209 (@Martinj2091) reported

    @virginmedia just got off the phone with one of your staff members after being without internet for 6 days. You as company think £5 is acceptable to give back to your customers. A joke il will be leaving for another company thank can provide a better service. @bt_uk or @SkyUK

  • ads9742 Adam Gregory (@ads9742) reported

    @jstokoe @bt_uk Terrible just terrible