BT (British Telecom) outages and service status in Thornaby-on-Tees, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 14, 11:06 AM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornaby-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Liz (@BettybobRogers) reported from Stockton-on-Tees, England@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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Daniel Cupryna (@DCupryna) reported from Middlesbrough, England@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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clinton smith (@charming_man_) reported from Middlesbrough, EnglandIt has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Helen Davis (@hippodarlo) reported from Darlington, England@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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David Mohan (@weameo) reported from Redcar, England@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Jon Brown (@Jonisim) reported from Middlesbrough, EnglandThey need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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X-CEL Solutions (@X_CELsolutions) reported from Darlington, EnglandCan you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Jono (@Jono_1987) reported from Ingleby Barwick, England@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@bt_uk I'm going to head round and help him.
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Dave (@D4v3_d) reported from Darlington, England@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Yatesy (@Yate5y) reported from Darlington, England@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Wrighty (@MissLWrighty) reported from Darlington, EnglandWhat would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bazzer (@thematrixzion) reportedThe @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
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Ian Robson (@GFX2001) reportedThe BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
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Ian Robson (@GFX2001) reported@bt_uk I have spent hours on the BT Website and BT Community Support systems trying to find an answer to a simple Digital Voice question? Can you connect two analogue Phones to the Green Socket on the back of the BT Hub using a two into one Phone Socket adapter?
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Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.