BT (British Telecom) outages and service status in Thornaby-on-Tees, England

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornaby-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

• 
  steven Mulloy (@stemul74) reported 58 seconds ago from Billingham, England

  @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

• 
  Yatesy (@Yate5y) reported 9 minutes ago from Darlington, England

  @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

• 
  Wrighty (@MissLWrighty) reported 12 minutes ago from Darlington, England

  What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

• 
  Jason N Beck (@beck5ter) reported 15 minutes ago from Stockton-on-Tees, England

  @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

• 
  Jo Smith (@jo_earley24) reported 19 minutes ago from Redcar, England

  @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

• 
  Hilda Hirst (@Mrsthirsty1) reported 20 minutes ago from Ingleby Barwick, England

  @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

• 
  Paul Rutherford (@Rutherford_Paul) reported 22 minutes ago from Darlington, England

  @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

• 
  Helen Davis (@hippodarlo) reported 24 minutes ago from Darlington, England

  @btsport The dubbed crowd is awful, might as well watch FIFA 2020

• 
  Jason N Beck (@beck5ter) reported 25 minutes ago from Stockton-on-Tees, England

  @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

• 
  Finlay Elliott (@elliott_finlay) reported 28 minutes ago from Newton Aycliffe, England

  @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

• 
  Paul Rutherford (@Rutherford_Paul) reported 32 minutes ago from Darlington, England

  @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

• 
  David Mohan (@weameo) reported 37 minutes ago from Redcar, England

  @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

• 
  tony kirkham (@kirkham_tony) reported 39 minutes ago from Middlesbrough, England

  @robbiemustoe Seems to be an ongoing problem with btsport

• 
  Mike Eccles (@oldgreyheron) reported 40 minutes ago from Redcar, England

  @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

• 
  Stuart Blackburn (@stu_blackburn) reported 41 minutes ago from Darlington, England

  @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

• 
  clinton smith (@charming_man_) reported 42 minutes ago from Middlesbrough, England

  It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

• 
  Paul Rutherford (@Rutherford_Paul) reported 45 minutes ago from Darlington, England

  @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

• 
  Dave (@D4v3_d) reported 54 minutes ago from Darlington, England

  @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

• 
  Chris Wilks (@1972wilksy) reported 57 minutes ago from Chilton, England

  @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

• 
  Marc Johnson (@marc3374) reported 58 minutes ago from Newton Aycliffe, England

  @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFD (@TenFourEverton) reported 5 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Sadaf Ahmed (@SadafAh05016729) reported 8 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Nikki Anderson (@NikkiOsbor4715) reported 13 minutes ago

  @bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬

• 
  Gavin Cook (@gjc_cook) reported 13 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Philip Aggrey (@Felipe_Grey95) reported 13 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Graeme Davis (@GraemeDavis) reported 17 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Ethan Keating (@TheParagram) reported 20 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Patricia Kidd (@Patrici34058203) reported 21 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Sad Banana (@SadBanana9999) reported 21 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  JoycieB (@blairjoyce3) reported 22 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company