BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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David Mohan
(@weameo) reported
from
Lazenby, England
@btsport Hartson is very poor choice.
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Jon Brown
(@Jonisim) reported
from
Middlesbrough, England
They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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steven Mulloy
(@stemul74) reported
from
Billingham, England
@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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tony kirkham
(@kirkham_tony) reported
from
Middlesbrough, England
@robbiemustoe Seems to be an ongoing problem with btsport
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessicaa
(@WhozThatGirlttv) reported
@bt_uk There says there is no issues
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Daniela
(@onebookamonth) reported
@bt_uk horrible internet connection today in Willesden Green. Any explanation why?! Really frustrated by the continuous interruptions through out the day!
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Harry Rose
(@harryborose) reported
@bt_uk my Wifi hasn’t been up for an entire month, today. Support keep blowing me off but this has had a major financial effect on me. I expect this to be sorted within this week, and I expect to be compensated heavily. If this does not happen then I shall be seeking legal advice
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Nick Bowes
(@nickbowes1975) reported
Why even bother to keep up the pretence that @WeAreOpenreach and @bt_uk are separate companies. They exploit it to avoid customer problems. Our broadband network in the hands of a monopoly like @WeAreOpenreach with no contact number or customer care service is a national disgrace
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Network Southeast Latchmere ❤️🤍💙
(@NSE_Latchmere) reported
@bt_uk was hoping get connected today. Engineer due between 08:00 and 13:00. Arrived at 19:30 and couldn’t do the job- and had only been told about half of it anyway. Waited in ALL DAY. 😖😖 terrible terrible service….
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Sarah Jones
(@S_F9753) reported
@bt_uk started home mover process a month before moving, due to be connected at new place 1 March, several delays and missed promises, still waiting, no explanation. Today we are told no record of home mover request. Appalling and inept service. @Ofcom @SkyUK can you help??
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Mantho
(@Manthouk) reported
@bt_uk what’s the complaint email address, why do @bt_uk make it difficult and endless to raise an issue ? When called on endless queue and when online keep redirecting to help to call. Otherwise normal mail really ?
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Dave
(@davethecocker) reported
@bt_uk The freebies and weak signal that we were assured would be going digital in feb so it wasn’t a problem. Then we were given a different number to call who want more money. We’ve been told we will be getting a £40 call out charge off our bill every month and it hasn’t come off
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Chloe Raccoon
(@ChloeRaccoon) reported
Paper spam from @ee, saying if we pay £10 more then we pay now (base rate) we can have shittier vdsl from @Bt_uk. No /29 routed IP, no multi line support as we'd have to use their useless router, no VPN support... Not much of an offer.
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Rob Sole
(@RobSole46) reported
@btsport can I watch all the content on the BT Sport app if I have BT Sport through Sky? If so what would login and password be? Tried today with no joy, login from previous account direct with BT failed, so did current SkyGo login??? @BTCustomerdesk @SkyHelpTeam