BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo Valente
(@PabloVal46) reported
@SkySportsPL what a poor quality image, what a shame @btsport is better I would probably change
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Johno
(@PapaStrider) reported
@bt_uk after spending hours following your advice I still do not have a working RING doorbell. Now I’m told it’s not your problem. You certainly know how to waste your customers time & put them off BT.
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Muhammad5
(@randommusings80) reported
@Thunder_Cheek @LFCTransferRoom @btsport If you manage to do that 2 things will happen. First, you’ll have the privilege of further engagement & second you’ll disprove the presumption that your brain is vermiculated. If you don’t do that, I’ll block you for being stupid.
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Destini whitson
(@WhitsonDestini) reported
@bt_uk absolutely sham I didn’t enter a contract and started it a year ago feb with tv and broadband to be told in may I app called and started a contract when I infact didn’t what a absolute scam when the wifi has been broken for 6+ months always slow and dnt watch telly
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Muhammad5
(@randommusings80) reported
@Thunder_Cheek @LFCTransferRoom @btsport …there’s nobody out there, or are you proposing that we just carry on ad infinitum. Fourth, if every club posited your fear of who else is out there, there would never be a change. Imagine people argued that Wenger is an unknown from a poor league & Jose is inexperienced.
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Joseph Reynolds
(@JoeReynoldsMMA_) reported
@bt_uk I challenge you to a 1 on 1 contest in whatever you choose. If I win. You fix my WiFi. If I lose. You fix my WiFi. The ball is in your court
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dominic
(@1dominic_) reported
Please stop putting this **** team on tv so I’m not tempted to put it on. @skysports @btsport #LFC
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Kat Southwell (nee Lee)
(@KatKinLee) reported
@bt_uk We’ve been on numerous calls and chats with BT and the answer is that it’s not your problem as @DisneyPlusHelp should just ‘know’ which ranges of dynamic IP addresses you use in the UK. Disney say they need a list from BT (tech team to tech team) to update their whitelist.
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Francis ☦︎
(@LFCFranciss) reported
@TRIGGZYBOY @LFCTransferRoom @btsport Hopium is a horrible disease
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Michelle
(@ananyah) reported
Argh. If having to move out of my apartment after a breakup wasn’t bad enough, I’ve just been quoted £630 to cancel my @bt_uk contract even though I cannot move the service to my temporary new location as BT Fibre isn’t available. WTF?!