BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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steven Mulloy
(@stemul74) reported
from
Billingham, England
@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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tony kirkham
(@kirkham_tony) reported
from
Middlesbrough, England
@robbiemustoe Seems to be an ongoing problem with btsport
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Jon Brown
(@Jonisim) reported
from
Middlesbrough, England
They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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David Mohan
(@weameo) reported
from
Lazenby, England
@btsport Hartson is very poor choice.
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Cornelius
(@robincornelius) reported
@bt_uk device reports no internet, but i was not on site to be able to diagnose further to see if its routing, DCHP or what today. It seems to need a restart about once a week or wifi issues start to occur.
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Thimble Biscuit-Womper
(@wimpconsortium) reported
@bt_uk Yes it was, I’m so frustrated I just want to cancel. The engineer said my appointment was a morning one, either someone messed up or they’re lying
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Anil Majevadia
(@anilkmaj) reported
@bt_uk But it’s not being dealt with!! Why does it take so long and multiple calls! When will it be fixed I have urgent emails that need responding which I can’t get access to!! Stop patronising me with these stupid replies #needaction #urgency which bit do BT not understand
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Robin Cornelius
(@robincornelius) reported
@bt_uk Its my wifes business account, hence the reason i'm being shouted at for things not working during christmas shopping time. I'll get her to make contact when she has a few mins spare. as i was not there i told her to just restart things and thought id ask if this had been seen
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Chris P
(@cpbrfc) reported
@bt_uk Someone in the technical team did all that on Monday evening... that's why they sent the engineer because the wifi speeds were extremely low. I shouldn't be getting faster upload speeds than download speeds. Anyway, I'll ring directly to cancel
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paula king
(@candyc148) reported
@bt_uk why is our connection down. Post code TQ1 3JG. It’s been on and off for 3 days.
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Chris P
(@cpbrfc) reported
Absolutely shocking service from @bt_uk who take your money for full fibre broadband! The wifi signal is terrible, 2 BT engineers have confirmed it should be miles better, yet #BT now say they're not responsible for wifi speed once fibre is in property! Waste of money!!!
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Hydrogen Energy
(@HydrogenEnergy) reported
@btbusinesscare We’re been dealing with your customer services today, clearly your left and right doesn’t know what either is doing, just costing the customer time and money.
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Lucy Seville
(@n7nszyq5k5) reported
@bt_uk hi BT. My broadband has been down for several hours - there aren’t any lights on my BT hub. I can’t check the status on your website as I don’t have a landline as have fibre only.
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quae cagat in lectulo
(@dogonabee) reported
@DreyfusJames @bt_uk Come on Mr Dreyfus, of course we would notice a difference if they went on strike... their customer service would improve