BT (British Telecom) outages and service status in Thornaby-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornaby-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@bt_uk I'm going to head round and help him.
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, EnglandHi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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David Mohan (@weameo) reported from Redcar, England@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Wrighty (@MissLWrighty) reported from Darlington, EnglandWhat would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Stuart Blackburn (@stu_blackburn) reported from Darlington, England@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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CushdelaCush (@cushdela) reported from Darlington, EnglandAhh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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steve Mc (@stevemac239) reported from Stockton-on-Tees, England@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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tony kirkham (@kirkham_tony) reported from Middlesbrough, England@robbiemustoe Seems to be an ongoing problem with btsport
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Liz (@BettybobRogers) reported from Stockton-on-Tees, England@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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steven Mulloy (@stemul74) reported from Billingham, England@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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Chris (@CJXXXXW) reported from Darlington, England@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Robbieblake (@Blake1976Rob) reported from Middlesbrough, England@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Mike Eccles (@oldgreyheron) reported from Redcar, England@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russell (@Russell0123456) reported@bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.
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Lisa Mackenzie (@lnmackenzie1) reported@bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.
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Christopher Rowe (@KernowChris) reported@bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.
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Emma (@88ejackson88) reported@btbusinesscare What is going on with my bt account?No Internet connection from 10pm last night,unable to even use 4 or 5g, can log into account to even see if theres a problem as it wants me to use a different email for a username,only have one email which the account is under?!
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💫Adam👀 (@The_Change_666) reportedThis fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.
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Amanda Eastwood (@eastwap) reported@bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Graham & June Hall (@GrahamH36921247) reported@John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!
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Richard Latto (@RichardLatto) reported@bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?