BT (British Telecom)

BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 03/05/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

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City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • kirkham_tony tony kirkham (@kirkham_tony) reported from Middlesbrough, England

    @robbiemustoe Seems to be an ongoing problem with btsport

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • stemul74 steven Mulloy (@stemul74) reported from Billingham, England

    @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • Jonisim Jon Brown (@Jonisim) reported from Middlesbrough, England

    They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • weameo David Mohan (@weameo) reported from Lazenby, England

    @btsport Hartson is very poor choice.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian__Nicholson Ian Nicholson (@Ian__Nicholson) reported

    @bt_uk You may not have done it, but it has your name on it. So it's your responsibility to fix it. It shouldn't be there blocking the pavement anyway; it should be on the central strip between the bike lane and the road which is already clutter with street furniture.

  • cgpwhite83 Chris White (@cgpwhite83) reported

    The @btsport #appletv app is really bad….

  • fatzdomingo fatzdomingo (@fatzdomingo) reported

    @bt_uk Problem in my entire G32 area now. We watched it creep over various Post Codes and work it’s way towards us. No advance warning there may be issues later on, you just disconnected us all at the exchange.

  • sumisusan2 sumisusan (@sumisusan2) reported

    @bt_uk 2 hours of work gone thanks to your shite internet. When do us country bumpkins get to join the real world with connections that don't drop every two seconds? Seeing as we're paying the same as people in large cities, I expect the same service.

  • running_gooner Brian Russell (@running_gooner) reported

    @BTCare oh here we go again. After having to cancel order in Feb. Placed an order twice today and still can’t get it right. Surely it cannot be that difficult to upgrade 😡😡😡😡😡

  • nick2958 Nick Cox (@nick2958) reported

    @bt_uk I’m awaiting for a reply from 2nd line support to several emails to an issue with BT WholeHome. Please advise how I can escalate this.

  • CarnellEstates Carnell Estates (@CarnellEstates) reported

    @btbusinesscare We have numerous complaint references IMP 2148449

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @bt_uk My FTTP service went live yesterday, but why have I just had a bill from Plusnet for this coming month? You were supposed to cancel the service with them and refund me the closing payment. Can you follow so I can give you my details for follow-up. Thx

  • pawncrackers Liana Scientia (@pawncrackers) reported

    @bt_uk I have been having very very bad Internet issues today. 12-13 drops. Been offline for over 45 mins. BH1 area. Line rented via @SkyHelpTeam. Please help.

  • SteveOwen16 Steve Owen (@SteveOwen16) reported

    @VodafoneUK When will I learn not to use you! New broadband supposed to kick in yesterday but still nothing. Wish I'd never left @bt_uk