BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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tony kirkham
(@kirkham_tony) reported
from
Middlesbrough, England
@robbiemustoe Seems to be an ongoing problem with btsport
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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steven Mulloy
(@stemul74) reported
from
Billingham, England
@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Jon Brown
(@Jonisim) reported
from
Middlesbrough, England
They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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David Mohan
(@weameo) reported
from
Lazenby, England
@btsport Hartson is very poor choice.
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@b3nsss) reported
@bt_uk you really are incompetent. What started out as a simple move (number and services) is still unresolved 10 weeks later, and my mum still has no landline. Literally nothing from you in the last 2 weeks (email stated the line was live) it’s not, are you planning on a fix?
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Linda C 💀
(@Bingcarter) reported
@bt_uk I've never experienced such disgraceful customer service in my life. We've been passed round for 4 weeks now by numerous customer advisors, promised a phonecall back from a manager by 8pm today.... and NOTHING.
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PRO shoe/*FOOTBALL BOOTS CLEANER! DM 4INFO
(@spitslaveLondon) reported
@bt_uk what on earth is going on with the internet? The signal keeps dropping
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AdamOnRadio
(@ATOnRadio) reported
@bt_uk My internet has dropped out again! At what point do you upgrade us? Total loss of service having to use 4G I'm not in a 5G area. I can't even revise for my GCSEs
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tom hopkins
(@TomHopkinsss) reported
@bt_uk I just wanted to say how appalled I was by your ‘company decision’ over a complaint today. I also found it baffling how the original person I spoke too also then handled the complaint, This isn’t very impartial? A company like yourselves should be aware of TCF.
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Ian George
(@Iggy999666) reported
@bt_uk I cannot believe you would have the cheek to call to say no update. For a issue that is supposed to be in high escalation I would have made sure I had an answer before calling
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Pete Vickers
(@petevick) reported
@BTCare you are pathetic. You automatically renewed BT sport on a contract without checking. Try to cancel it as the accout belongs to a 90 year old with dementia, and you want the contract paying up. @skytv were brilliant when we had to cancel.
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John Alastair Cook
(@Jacalakie) reported
@BritishTelcom @bt_uk The reply I've received via that DM is basically "The standard lead time to repair any fault is 2 working days" It's strange BT can't see how appalling this is - 50yrs a customer, 95yrs old, no family and her phone is 'literally' her life-line! @BBCLookEast one for you maybe?
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KittyCash3w 💚
(@kittycash3w) reported
Trying to contact @bt_uk via phone because my Internet has just completely dropped... I was told to hang up and wait for a text so they can figure out what's wrong. I go to reply to the text and I get told I WILL BE CHARGED LOL. @bt_uk wtffff man. I want out of this contract 😭
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Pete Vickers
(@petevick) reported
@bt_uk Fact remains, our customer service is way below that of @skytv in matters like this. They were so helpful, where @Bt_uk were just so unhelpful, and unsympathetic to the situation