BT (British Telecom) outages and service status in Thornaby-on-Tees, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornaby-on-Tees, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornaby-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough.
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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tony kirkham (@kirkham_tony) reported from Middlesbrough, England@robbiemustoe Seems to be an ongoing problem with btsport
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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X-CEL Solutions (@X_CELsolutions) reported from Darlington, EnglandCan you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, EnglandHi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Jono (@Jono_1987) reported from Ingleby Barwick, England@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Dave (@D4v3_d) reported from Darlington, England@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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steven Mulloy (@stemul74) reported from Billingham, England@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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David Mohan (@weameo) reported from Redcar, England@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Robbieblake (@Blake1976Rob) reported from Middlesbrough, England@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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clinton smith (@charming_man_) reported from Middlesbrough, EnglandIt has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Chris (@CJXXXXW) reported from Darlington, England@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Jon Brown (@Jonisim) reported from Middlesbrough, EnglandThey need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport
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Jo Smith (@jo_earley24) reported from Redcar, England@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Stuart Blackburn (@stu_blackburn) reported from Darlington, England@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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James Sadler (@JSads1983) reported@bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.
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Caroline Applepie 🇪🇺🏳️🌈🏳️⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported@bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for
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BARRY (@XBAZAER) reported@bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday
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Gloria (@GloriaJudd810) reported@countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk BT email not working. Two phone calls, two completely different answers. Still not working
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PS1984 (@Awaken1984) reported@bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.
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Jeanette Masters (@Red_ragtop) reported@bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.