BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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chaoticsturdy_
(@chaoticsturdy) reported
@bt_uk Report reported but it looks like after much looking and calls to people your service has gone down hard. Work from home and your online fault report says fixed by 10th? You need to provide an update for us
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andy
(@andydeltic) reported
@bt_uk That there is an issue… It’s been quoted to be fixed by 7/10. Interesting thing is that it’s now back on again…
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Bonnita Moaby
(@BonnitaDoodles) reported
@bt_uk changed to you less than months ago. I work from home and I have never had so many issues with my Internet cutting out! Hard to run an online business with no WiFi!!! Lost wifi again tonight.......
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Voltaire
(@francoismariea8) reported
@bt_uk Yes, in exactly the way I described. All I got was the standard you’ll get your money back, was told by your customer service you’ll get your money back but could be weeks (which is more than the 2-3 days it says on the text you sent )
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Tammy Whiting
(@TammyWhiting11) reported
@bt_uk Can’t do it now, but it appears you have a wide spread problem. Perhaps pin a response at the top of your page for others. Hope you get it sorted soon
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Russ Luke 🌹
(@russellrace27) reported
That Michael Owen interview isn't the most maddening thing from @btsport today actually. They've taken my monthly fee actual 5 times today. No worries lads, just help yourselves!
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LM
(@Xtapolapocetl1) reported
@bt_uk have not had wifi in over a week, due to a fault. Ticket closed without warning or being resolved, no calls from customer services and no new hub as promised. Your service is a shambles and I need this resolved or I will cancel my contract. Please advise.
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Nick Dale
(@_nickdale_) reported
@bt_uk @even_7_axiom I’ve also had this issue. Why is it going to take 2-3 days to refund?
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Tom Burgess
(@TheTomBurgess) reported
@bt_uk Not a BT customer and have contacted my provider but they’re your lines that you maintain. It’s not just me suffering from this.
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Phil Street
(@PhilFunboy3) reported
@bt_uk Fuming. You have sold my 74-year-old wife Halo, a service she doesn't need. In addition, she is paying 60£+/ month for supposedly fast broadband - getting 12.8mb/s download and 13.48 upload speeds. Are you taking the mick or what?