BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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David Mohan
(@weameo) reported
from
Redcar, England
@OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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Robbieblake
(@Blake1976Rob) reported
from
Middlesbrough, England
@rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Sharp
(@Home_Ed_Mom) reported
@bt_uk upgraded to full fibre 900 today. Mentioned to the tech guy that I'd been having a lot of issues. He ran a hardwired test that showed my speed was only 50 despite the fact I pay for full fibre 100. Before that I was paying for 76. He said my hub was dud so replaced. Cont -
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Stewart ⚽️🧡🖤🏈🐅
(@stewart_buick) reported
@rhinoboy79 @btsport @SkyFootball They show 2 games each weekend. Coverage is woeful, commentators piss poor. Also it’s usually the only the bigger teams they show.
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racheloreilly
(@racheloreilly) reported
@bt_uk Why can I not just close my account online like with normal modern businesses and why have I been put on hold again after waiting 25 minutes for an initial answer? It is appalling customer service
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Huey the Hill Farmer
(@hairyhillfarmer) reported
@JimGamble_INEQE @bt_uk By a country mile, BT are the worst company you could ever deal with. You aren’t a customer, just a cash source to be milked. I stopped dealing with them several years ago. I’ve just signed a contract with Fibrus. They’re the polar opposite, local staff, nothing was any trouble
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Ann Ash
(@Seamstressed49) reported
@bt_uk I am done waiting for help. I have cancelled my direct debit so perhaps when you don't get my money someone will call me. I have put a complaint into Ofcom whilst waiting for someone to answer the phone. 40.39 now. DISGUSTING
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Ann Ash
(@Seamstressed49) reported
@bt_uk Link doesn't work
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Graham A🌱
(@GrahamA74) reported
Hello @btbusinesscare I made an order for business broadband in JANUARY and still no service! Communication is horrendous and Openreach should be renamed Outofreach. My business is limping along on a 4G connection and you don’t seem to care one bit. I need answers and urgent help
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Ann Ash
(@Seamstressed49) reported
@bt_uk I have been o the phone 30.08. Still waiting for someone to help me. How do I do this on private message?
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TheChilliPod
(@PodChilli) reported
@bt_uk Would be nice if someone alswered the phone. 20 minutes listening to the worst music ever. Gave up.
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Philip Fowler
(@philipfowler) reported
Why when a customer wants to leave you @bt_uk do you suddenly offer them your best deal? Give them your best deal in the first place. I am working with a lady to help her reduce her bills and she was in tears on the phone to you feeling very confused and pressured.