BT (British Telecom)

BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 01/31/2026 15:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AyeBorders The Right Honourable Sir AyeBorders (@AyeBorders) reported

    It's returned now. @BTCare The regular dropping out from the laughably slow Internet provision is intolerable and I intend to investigate changing provider in the morning.

  • jcdufc JC☄ (@jcdufc) reported

    @ianmarshalldfc @PremierSportsTV @btsport Wouldn't be near as bad if he was a decent player (like kris boyd) But he was shite as a player, played his whole career for diddy teams and definitely up there as one of the worst pundits.

  • accuracypolice accuracypolice (@accuracypolice) reported

    @bt_uk can I have internet for 5 minutes, today? your service is constantly down. I got no less than 5 different IPs today. Internet speed down to a trickle. And constantly falling down for even an hour. What a joke of a company. And I am a joke in all the zoom calls thanks to U!

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @bt_uk Hi. If I cancel my BT TV, what services would the box be left with please. Just freeview and the recorder? Or completely nothing. Things getting too expensive. Thanks.

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk @BT Really? Guys next door have Virgin and it's been seamless for years. Customer service with BT has got better though, but their offering here is poor.

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk @BT To be fair, our broadband with BT has always been spot on. Sounds like you need a box upgrade. Really would advise against Virgin. Was with them a while ago. Appalling service. Broadband was terrible and the outages were every week. Left them for Sky but they were just as bad.

  • Liamfoxactor Liam Fox (@Liamfoxactor) reported

    @sky and @BTCare @OpenreachHelp it’s now been over a month of appalling customer service where my pensioner mum has been left with no home phone and screwed services. I want answers today!!! 😡😡😡😡

  • AyeBorders The Right Honourable Sir AyeBorders (@AyeBorders) reported

    Hi @BTCare Yet again we have an issue with our Internet access. In fact now we have no landline telephone access either. Postcode TD1 1LN

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    Just got home from that **** show to discover that there's a BT outage and I've got no TV or internet at home till midnight tomorrow. Nice one @bt_uk well worth the £97 a month this.

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk I've got @BT and the service is generally poor. The broadband speed halved at the start of lockdown, the home network is rubbish and the TV box is so slow. They keep promising fibre but I'm going with Virgin.