BT (British Telecom)

BT (British Telecom) Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 12/13/2025 05:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @bt_uk Fault reported on the 27/09 and still not resolved despite several calls to you all lasting over an hour. I also have a complaint raised & no one is helping. VOL013-717609536212 is the complaint & VOL055-429110645639 is the fault

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk nope. never have.

  • MikeTaylor Mike Tⓐylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇪🇺 (@MikeTaylor) reported

    @bt_uk No way I can find on the @bt_uk website to tell them the hub lacks the phone socket. Only option given me is to ... you can see this coming ... PHONE them. On my phone. Which doesn't work. Why can't I just email them? Or file a ticket with a web form?

  • mary_rarehare Mary Rarehare🦆🐈🌈Smokey (@mary_rarehare) reported

    @bt_uk have no tv wifi this pm on Wirral. Tv drop out or very slow seems to be a regular problem ?.

  • robwilkinsonPMO Rob Wilkinson (@robwilkinsonPMO) reported

    @VeljkoPopovic87 @ManUnitedZone_ @btsport Agreed. For a while now I have believed that Bruno is part of the problem not the solution. Bruno is not at the same level as Eriksen. Was screaming at the TV last night for him to let Eriksen take the free kicks near goal!!

  • akinpelu_dauda idowu dauda akinpelu (@akinpelu_dauda) reported

    @ManUnitedZone_ @btsport Is not a bad idea to let Erikson play the role of Bruno while both casemiro and mctominy pair in the midfield .

  • MyHeadHurts3 Customer (@MyHeadHurts3) reported

    Hi @btsport, I am trying to get in touch to ask about your MLB postseason coverage before signing up, but it seems impossible to find a help chat or phone number on your website. Any help please?

  • jamclarkey James (@jamclarkey) reported

    @PSAutoparts1 @bt_uk You'll need to raise and get your provider to escalate the issue with Openreach. @bt_uk is just a communication provider such as Sky and TalkTalk and do not maintain the lines. Lines are maintained by Openreach but it needs to be your provider that speaks to them.

  • TheTimMonroe Tim Monroe (@TheTimMonroe) reported

    …ur sorry & that @bt_uk strives for excellence in customer service?! We’re owed for every day we’re down, which I was assured wld b credited to my a/c. I don’t trust a word. Your customer service agents can’t transfer me to a manager, like even the smallest business? #shameonbt

  • Heywrld99 H3YWRLD (@Heywrld99) reported

    @ManUnitedZone_ @btsport 3-4-3 won’t be so bad for man united Malacia, varane, martinez Dalot and Shaw wb, casemiro fred in the midfield then rashford martial antony