BT (British Telecom)

BT (British Telecom) Outage Report in Stourport-on-Severn, Worcestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Stourport-on-Severn come from postal codes DY13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourport-on-Severn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourport-on-Severn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourport-on-Severn, Worcestershire, England 12/18/2025 13:45

December 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourport-on-Severn, Worcestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Stourport-on-Severn, Stourbridge, Worcester, Dudley, Kidderminster, Halesowen, Bromsgrove and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomStourport-on-Severn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourport-on-Severn, England

Latest outage, problems and issue reports in Stourport-on-Severn and nearby locations:

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • the_brewersarms Brewers Arms (@the_brewersarms) reported from Worcestershire, England

    @worcesternews since the interview i did with yourselves yesterday morning before the government explained their plans for small buissnesses we have had positive support from both @SkySportsPub and @btsport who have suspended our monthly fees and also our 1/2

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • SupportPDC #SupportWorldDarts 🎯🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 #PDC #WDF (@SupportPDC) reported from Worcestershire, England

    If this fight is a let down tonight I’m gonna puke my ring up !!! #tysonfurythegypsyking #TysonFuryGypsyKing #TysonFury #WilderFury2 #FuryWilder2 #btsport #boxing

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • AnjaPotze1 Anja Potze Jewellery (@AnjaPotze1) reported from Worcestershire, England

    Unfortunately we have had problems with our phone lines now for over a week. @bt_uk this is unacceptable and is seriously impacting our business.

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ieatchilangos maida vale (@ieatchilangos) reported

    @bt_uk Hi. Just been on the phone to you for 45 minutes when out of nowhere ‘There has been an error’ and the line is cut. Peoples’ livelihoods are dependent on you activating internet quickly and you can’t even answer your phone lines and the online chat service doesn’t work...

  • miah_shabbir786 Shabbir Miah (@miah_shabbir786) reported

    @bt_uk useless!!! Including all your employees and even worst people in higher management

  • Jaynie70 Jayne Moore (@Jaynie70) reported

    @WeAreOpenreach @OpenreachHelp @BTCare twice we have rearranged our working days for Engineer appointments that didn’t show up. Rooms sanitised as per your COVID instructions. Equipment moved access. Absolutely appalling service. No way of contacting OpenReach to check!

  • gellythebelly andrew j gelhardt☠☠☠☠ (@gellythebelly) reported

    @colonelmustard @bt_uk @ThreeUK Good luck with that mate ive been waiting on the phone for just under 1 hr ( twice phoned up 17 mins and 36 mins ) poor this from bt

  • lyndsaythom19 Lyndsay Thompson (@lyndsaythom19) reported

    @bt_uk after a while of my problem broadband today I finally got it sorted lockdowns haven’t helped but by have been fantastic trying they best to sort it the 2 engineers today was fantastic would like to thank its drive me mad it not working now happy it’s sorted

  • Leenewman1977 Lee Newman 💙 (@Leenewman1977) reported

    @TheRedmenTV @btsport @btsportfootball How can you advertise something as No contract and then when you try to buy it it says "rolling contract until you cancel" ??

  • Poppyblew Chris is going slightly bonkers (@Poppyblew) reported

    @SaraSutton6 @bt_uk Wow! Thats not good. Were you given any warning or info that your prices were incompatible with your service.

  • TrevalganFarm TrevalganHolidayFarm (@TrevalganFarm) reported

    @BTBusiness @btbusinesscare can you show me some customer care before I take the action promised 10 days ago as nobody has bothered to contact me to resolve the ongoing issues!!! #infuriating #pathetic

  • SoullaStylianou SoullaStylianou (@SoullaStylianou) reported

    @bt_uk Dear Janet it appears I’ve reached as far as I can go trying to help the estate get some support from BT. I am a halo customer and receive my mini hub today (48hrs rather than 24) others who are on BT but not halo have been told tough. I have made countless calls trying to 1/2

  • TheGablesDuddo The Gables Berwick Luxury B+B (@TheGablesDuddo) reported

    @bt_uk hello BT customer with Internet or landline for 2 days is there anyway you can contact me PLEASE.