BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 11/28/2025 02:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Chesterfield and Ripley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomMatlock Phone
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • gordy291 GordyW GTTO (@gordy291) reported from Bolsover, England

    @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Merlinsstar Liz Gregg-Smith (@Merlinsstar) reported

    @bt_uk serially incompetent! Have been having issues for 2 years with broadband and now landline. Your engineers have missed two appointments recently. We have been with you for decades but will be leaving when our contract is up in March. You're an utter disgrace.

  • Polesedog Stepman Poloso (@Polesedog) reported

    @bt_uk Re. Fault VOL013 555482109277 please can someone give me a proper update as to when this will be fixed. Fault tracker gives estimated fix date of yesterday. This phoneline is required urgently for work, and an 85 year old who relies on a Community Alarm for safety

  • Mike_FFC Michael Peter Wall (@Mike_FFC) reported

    @bt_uk It’s frustrating must be a way to have engineers switch it on from their end? Paying however much a month and you’ve turned off the service early in my old flat then delayed the new one? I can’t go outside and stuck indoors with nothing

  • MenaNathwani Mena (@MenaNathwani) reported

    @bt_uk this morning I have had 4 phone calls from unknown numbers telling me there are problems with my broadband. Is there anything you can do about this?

  • inwils 🤓 Inwils 🎲👨‍💻🎮 (@inwils) reported

    Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk

  • hurleytwit Chris (@hurleytwit) reported

    @bt_uk Hi, I now have Sharon Gibson, Principal Technical Fibre Specialist & High Level Escalations for Chief Engineer for BT looking I to this for me. The tests you guys run from your end do not fix the main issue and never have - hence all the contact I’ve had to make with BT.

  • AllenHeard Allen Heard (@AllenHeard) reported

    So the @bt_uk and @EE saga continues, EE won’t replace faulty item over 30 days as its manufacturer problem, even though it’s still in warranty, BT won’t replace as I didn’t purchase it from them. @MarcAllera can you help?!

  • DineenNick Nick (@DineenNick) reported

    @jwmurphy @bt_uk Under the Universal Service Obligation BT is obliged to maintain loads of boxes. BT wants rid of most as people just don't use them but they're stuck with then. Sadly the KX ones are ugly compared to the K2.

  • TheActiveHour TheActiveHour (@TheActiveHour) reported

    @EE @btsport I'm still waiting on a call back to upgrade my business phone after being booked in twice via live chat by the business support team (couldn't get through on 150) for someone to call me back...

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk Dobt waste my time. I left BT ad they provided stupid answers and blamed either me or BT fibre. Was told I have to have poor service for 30days b4 I get £20 compensation and can only make 4 claims so £80 max per year. How many BT customers were made £100 compensation. ZERO