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BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Shirland, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.

CityProblem TypeReport Time
Ilkeston Phone 6 days ago
Chesterfield Wi-fi 7 days ago
Nottingham Internet 9 days ago
Nottingham Wi-fi 9 days ago
Nottingham Internet 10 days ago
Chesterfield TV 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • zf0745johnnyh
    OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • barmylad34
    leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • shelbybol
    b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • CraigHammerton
    Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • d79design
    Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker
    James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • jfagej
    Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlaminUddin96
    Alamin Uddin (@AlaminUddin96) reported

    @btsport @btsportfootball Imagine being able to stroll into the box and take a chest down with no one even near you.

  • Captainbeard22
    ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    One thing I've noticed whilst owning @BTCare broadband is that if you've got something downloading and you use anything else that requires internet - the download speed goes to **** - currently pulling 5.94mbps because I'm watching Netflix

  • paulcaterNG1
    paulcater (@paulcaterNG1) reported

    @bt_uk Words just fail

  • KatieHirst7
    Katie Hirst (@KatieHirst7) reported

    @bt_uk hi I’ve just received an email saying you’re stopping my basic email service for payments due but basic is free?? I’ve had this email for 20 years please help!!!

  • Emzy_17
    Emmsey 🌙☀️ (@Emzy_17) reported

    @bt_uk Morning, I am having an issue with my BT Halo and it's not giving me benefits on the two other phone numbers connected to my account. Can you help please. Thanks.

  • ldeejenn
    Laura Lycett (@ldeejenn) reported

    Very disappointed in @bt_uk My elderly neighbour moved on 27th Jul, giving 3 weeks notice. Due to issues I don’t understand, this transfer failed. 4 calls to BT later, to be told that her line won’t connect until 17th Aug. This delay is worrying her resulting in sleepless nights

  • liamrodden
    Liam Rodden (@liamrodden) reported

    @bt_uk apps are not working on my box. I’ve checked the Ethernet connection with other devices and the internet connection is fine. YMV104 is the error code shown, I have followed steps and nothing?

  • Chefsamw
    Chef Sam Wilson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Chefsamw) reported

    @bt_uk my 4k uhd box keeps on turning itself off not to standby but shutting its self down. It always happens when I want to record programmes is there any chance I can get another box?

  • pmurg16
    🔰murgo16 (@pmurg16) reported

    @btsport **** league they do this week in week out in premier league.

  • an7h0w50n1
    An7h0w50n (@an7h0w50n1) reported

    @bt_uk Couldn't get back online due to these cowboys wanting 242.20p off me I was a existing customer and moved couldn't get a engineer to come to my house after 2 months of waiting so I left I recommend these to nobody all I did was move