BT (British Telecom) Outage Report in Shirland, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Mansfield, Nottingham and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Mansfield |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Smith
(@stevva) reported
@SkyHelpTeam Thank you, I have got back to my current provider @bt_uk but they are not willing to help, they would clearly rather take money and not provide the service.
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Steve Smith
(@stevva) reported
@bt_uk I have DM you, this is really not good enough, I am still paying you for a service.
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Andy
(@andylord1981) reported
@bt_uk Internet regularly drops out and frequently fail to be able to use Netflix, amazon, sonos because of connection errors.
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S.C.F.C.
(@depstoke) reported
@virginmedia It seems impossible to get through to someone to help with moving my services when I move house. Live chat doesn't connect, Ive called and been disconnected, then promised phone backs that never materialise. Not happy at all, considering moving to @bt_uk
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Wayne Thompson
(@MrWayneThompson) reported
@bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.
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Jambury
(@Jambury2) reported
@neiljonesgoal After we lose both legs to leipzig I can safely cancel my btsport subscription and save me depression and 30£
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(らんぴ★) The Ruby Geek
(@Rancita) reported
@BT_UK is down agaaaaaaain!!! Every other day now. 😭 So unreliable, I can’t do anything.
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Jim Scarratt
(@JimScarratt) reported
@bt_uk Simply not true @bt_uk, I had years of unreliable service & at times no service at all. You promised the world but delivered nothing. Noone @BT takes responsibility, we were passed from pillar to post. Best thing I ever did move to 4gWiFi. Don’t promise what you can’t deliver.
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Robert
(@Eintrachtrob) reported
@GRASIE82 @btsport @NOWTVIreland I'm not that bad. I was making a point. When paying for a service it is up to the service providers to provide it. I don't have any problem with women's football. I just don't watch it. And for Rugby - I watch the internationals but not a huge fan of it.
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Sandra🌸
(@Sandii_12) reported
@bt_uk you’re an absolute living joke of a company. We’ve had a complaint since DECEMBER 30th, that hasn’t even been looked into.. we now wanted to watch NOWTV that we pay for through BT.. AND WE’RE NOT EVEN REGISTERED??? Refund please.