BT (British Telecom) outages and service status in Shirland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Shirland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 29, 9:39 AM GMT+1.
- Internet (67%)
- Wi-fi (22%)
- E-mail (11%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shirland, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield, Chesterfield, and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Wi-fi | 4 days ago |
|
Nottingham
|
Internet | 5 days ago |
|
Nottingham
|
Internet | 10 days ago |
|
Nottingham
|
Wi-fi | 13 days ago |
|
Ilkeston
|
Internet | 15 days ago |
|
Nottingham
|
Internet | 20 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Kev Fletcher (@kevfletcher72) reported from Heage, England@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Tony Lormor (@mybriteside) reported from Heanor and Loscoe, EnglandAgain, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Andy Morgan (@andy_morgan1956) reported from Somercotes, England@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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🌱💙Helen (@BrambleMum) reported from Matlock, England@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Keir (@KeirNFFC) reported from Hucknall under Huthwaite, EnglandRobbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, EnglandSo it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Ann Palmer (@AnniePShoreham) reported@bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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Sian (@SianElin_PT73) reported@bt_uk Did you read my message correctly? I do not have signal to call!
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
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Gizmo (@Gizmo83508413) reported@bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like
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Susan Trechka (@SueTrechka) reported@GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.