BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 11/22/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, Ripley and Matlock.

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City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomSutton in Ashfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveML01 David Michael 🍺 💥 (@DaveML01) reported

    @bt_uk Unfortunately it's not an option to take it back as it was purchased from Mothercare I believe its a problem with the app only.

  • JohnPALLISTER1 Jack Rodwell's Mam (@JohnPALLISTER1) reported

    @bt_uk Nothing to do with their attributes. Simply 2 of the 3 took pathetic penalties and ruined it for every English player and fan. Let hope they never take penalties for any team again.

  • BrotherLeon7 BrotherLeon (@BrotherLeon7) reported

    @bt_uk Okay. If you play and train football for a living and every day you should be capable of running up to a ball and kicking it in a goal very hard. There’s no need to do a stupid little jig. Just run and kick…. That’s all they had to do

  • TwoSoulRickRoll Callum Forrester ~ BLM (@TwoSoulRickRoll) reported

    @LeftyWally @LFCRedRobbo @bt_uk What ******** are you going on about. The government has the responsibility to look after their own population… cretin 🤦

  • NeonCube3 bigfatno (@NeonCube3) reported

    @bt_uk @IndieBastards mate just accept the fact your internet is ******* ****, u rised my contract price by and i got nothing better but keep on getting slow wifi and keep on disconnecting! And now the whole *** internet is ******* not connecting and dont ******* say ooooh did u reset? I ****** did.

  • TherisenNova Therisen (@TherisenNova) reported

    @Toon_Tyne @bt_uk As they are not fans they are just fools wanting to start trouble. The beauty of football is slowly dying. People take a game as 'a fate worse than death'. Question, does anyone know why many england 'fans' always look for a fight whether they win or lose?

  • ItsMeBareth Bareth87 (@ItsMeBareth) reported

    @bt_uk Everyone of the England players who played even a minute deserve respect. Mancini beat Southgate out thought him with a weaker team on paper. Some players didn’t preform. It is fair to criticise but never abuse.

  • AidanKiely2 Aidan Kiely ✝️ (@AidanKiely2) reported

    @bt_uk Try running a half decent email service that doesn’t spontaneously delete entire mailboxes which you then do sod all to rectify, before treating us to your corporate virtue signalling.

  • Rigsby1977 David Platt (@Rigsby1977) reported

    @bt_uk Let the poor blokes forget about it for god's sake. Stop patronising them!

  • Barra55157206 Barra (@Barra55157206) reported

    @bt_uk Hilarious - LOSERS, maybe less time spent on their knees and they would have given Italy more of a challenge - as 100,000 other bad LOSERS (REMOANERS) sign a petition to replay the final haha - BTW being middle-class does not entitle you to rewrite history or overthrow democracy