BT (British Telecom) Outage Report in Shirland, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
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Bonnies29
(@sam_bon) reported
from
Derbyshire, England
@bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Martin Roome
(@MartinKunRoome) reported
from
Derbyshire, England
@bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Alex Lewis Burton
(@MightyBurton) reported
from
Chesterfield, England
Have @btsport never seen anyone block a shot before? *******
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leigh.butler 💙
(@barmylad34) reported
from
Derbyshire, England
Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
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James Baker
(@james7baker) reported
from
Derbyshire, England
@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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🌱💙Helen
(@BrambleMum) reported
from
Matlock, England
@bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy
(@i8wigan) reported
@bt_uk By the looks of it you don't deal with any problems either on here or the phone once my contact with you expires next month I will be switching.
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Genna Ley
(@GennaLey) reported
@bt_uk 3 nights in a row my Internet has dropped out, this happens weekly. I pay crazy prices for a poor service, numerous technicians out to say nothings wrong with it. I wont be staying & should be able to end my contract early due to your company not fulfilling its part of it.
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GY Wong
(@gywongy) reported
@i8wigan @bt_uk Just tried and still not working. 😠
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Mark Killen
(@MarkKille) reported
@bt_uk No help whatsoever!!!!. Everything is working fine. It just didn't record when it was supposed to. And it's not the first time!
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Harvey Bird
(@Hbird899) reported
@bt_uk internet down for ages today, turned off and on many times
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sparrow cheeps
(@AinslieFox) reported
@bt_uk I will do. The account is in my wife's name and she is still currently in hospital. I thought I'd replied, but in the chaos I hadn't. My bad, please accept my apology. She'll be home 2moz or Monday and we'll be in touch. Thank you so very much for your responses! 🖖
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jimmy
(@i8wigan) reported
@gywongy @bt_uk Is yours still not working ours has been off since about 13:30 this afternoon.
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Chris
(@iamchrishunter) reported
@smishraz @bt_uk Down in Monkston too, can’t get through and can’t book appointments online
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Princess Purry
(@Sophidofie) reported
@bt_uk Hello, is there an issue with Wi-Fi? Not working in house, rebooted router 3 times and still solid orange line. Would ring but unfortunately BT put our landlines through the router so our phone doesn’t work either!!
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NERP
(@Natalia_ERP) reported
@bt_uk Thank you Lisa @bt_uk will do. My Wi-Fi disc disappeared off its packaging, mysteriously being delivered with the broken shrink wrap. Tracking it down to see where it is and after questioning it going missing was told it was found and handed in but now can’t get hold of anyone.