BT (British Telecom) Outage Report in Shirland, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Alfreton and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
||
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ 💙
(@bolehillbilly) reported
@SusanEveWhite @BTCare Check the “helpful” links they sent. 1) is obvious and why I asked them for help 2) is a link back to my tweet!
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Rosspetx
(@gilesromilly1) reported
@SteveBakerHW You, Burnham, every MSM, the FA, sky, btsport, BBC are trying every which way to coerce everyone to submit to this divisive gesture. Face it however long you promote it you will never get 100% agreement. We see BLM Marxism. Equality not submission.
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Colin Nisbet
(@STEM_Orkney) reported
@bt_uk @Tidey_ I spoke to the Help Desk yesterday but unfortunately the suggestions given (resetting camera etc) weren’t successful. The issue appears to be the app as the ‘parent unit’ (ie baby monitor) is receiving a live feed from the camera but this doesn’t translate onto the mobile app.
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Tom Wilson
(@TommWilsonn) reported
@bt_uk Has the worst customer service I've ever had to deal with. They have caused me and my partner so much stress it's un real. Extremely unhappy customer
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Alex Tidey
(@Tidey_) reported
@STEM_Orkney @bt_uk @alanabanana116 The issue is their server is down so anything you do to the app won't make a difference. I rang the helpdesk and they said it would be fixed today so fingers crossed it is.
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Melanie Farmer
(@melaniefarmer84) reported
Update in the @btbusinesscare saga…firstly our broadband is back! However, despite an open complaint now running for THREE WEEKS we have still not received a telephone call from a manager, despite regular assurances we will get one. The compensation offer is also a joke!!
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Peter Lowe
(@pete398398) reported
@bt_uk do you have a business customer service number that isn't directed out of the UK? I am having issues with an installation the call centre cant help with it.
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Billy ‘Speed’King
(@Redfive05ive) reported
from
Grangemouth, Scotland
@Lee__White__ @bt_uk 1. It’s ‘fibre’ and 2. You’re probably an idiot.
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Philip Robinson
(@probinson83) reported
@bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service
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Edina
(@edina_louise) reported
@bt_uk hiya, once again the service from our hub is intermittent, the other day you acknowledged the service isn't up to standard in my area and cheekily offered a more expensive service. Sort it out!