BT (British Telecom) Outage Report in Shirland, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Nottingham, Ripley, Matlock, Kirkby in Ashfield, Mansfield, Tibshelf and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Ripley |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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GordyW GTTO
(@gordy291) reported
from
Bolsover, England
@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Francis Ashton 💙🏴#torysout #GE23
(@FrancisAshton1) reported
@DreyfusJames @bt_uk I had such a problem with them too. Last year they cut me off but said it was my fault then after a series of lengthy on hold calls turns out it was them!! No apology, no Internet for a week and now no bt!!!
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👀
(@bobfarrell) reported
@DreyfusJames @bt_uk Engineers are good at installing the physical aspects of the service. Not so hot at troubleshooting wireless connectivity issues.
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Leigh
(@IwasOnlyThere) reported
@DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.
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MrC 🛸
(@toucanjester) reported
@DreyfusJames @bt_uk I sympathise James. I used to be an engineer with BT but left because quite frankly they were a useless company to work for.They care more about share holders, line manager bonuses & stats.Customer service, health & safety & employee welfare we’re seldom a priority
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OnlyMe
(@JustBusyWriting) reported
@DreyfusJames @bt_uk Had issues for years with BT unfortunately due to reliance on old copper based cables that really aren’t fit for purpose in internet times. Every time it rained, the connection went. We changed supplier and had fibre-to-the-door cables fitted. No problems since.
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Keith Beddows
(@beddows_keith) reported
@DreyfusJames @bt_uk I feel you pain pal, every morning and every evening without fail my broadband speed drops to almost non existent. When contacting bt the signal is back to normal🤬🤬nothing wrong g apparently. Although I am on my 4th router.
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Is this real ?
(@JimMcLe75772507) reported
@DreyfusJames @bt_uk I wrote to the CEO of BT about my complaint, they appointed an Executive to have oversight of the resolution. I documented progress & insisted on regular calls for updates. Cumbersome yes but all sorted & mine was a tricky issue which required detailed engineering investigation
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Samantha Jane Jones
(@samjjones73) reported
@DreyfusJames @bt_uk I used to work for BT so I was with them for years. Service wasn’t great, but it was free as part of a benefits package. As soon as I left I switched to Sky. We haven’t had any problems with their service
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MrC 🛸
(@toucanjester) reported
@DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed
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James
(@jamesbrooks94) reported
@bt_uk Just spent an hour and a bit on the phone with one of your advisors with no resolution. MSO in our area, advisor 3 days ago said they’re sending EE box out, not turned up. Now being told we can’t have one. Estimated fix date is 15d after incident date. Please help.