BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 12/01/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Matlock, Sutton in Ashfield, Mansfield, Chesterfield and Ripley.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomMatlock Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markfneal Mark Neal (@markfneal) reported

    @bt_uk Been waiting over 3 months to get Broadband connection in house in middle of large West Norfolk village. 5 fruitless appointments, had to cancel and re order due to BT inability to patch cabinets correctly. Total mess and no sign of getting connected any time soon…2023??

  • jmhume Jeff Hume (@jmhume) reported

    @bt_uk @BTSopenreach Why did no one turn up today to complete the external work for my broadband installation? I have had 5 go-live dates missed. Are you about to let me down for a 6th time and miss my latest 22nd Mar go-live date.

  • Woodray Alan Woodray (@Woodray) reported

    @bt_uk it’s a nightmare it will not let me log into sport to watch Liverpool.clicking on QR code and just does nothing,then go to do it online and it doesn’t connect to server,but on my phone on same Wi-Fi there is no problem

  • REALLY91501063 REALLY? (@REALLY91501063) reported

    @btsport I pay for UHD broadcasts of football. Hopeless, as I get constant pixelation and have to revert to Channel 430 for HD version - no problems. Neither do so have issues with other UHD content on Samsung Smart TV. If this doesn’t improve, I’ll stop UHD option and pay less.

  • itzmee78 Evo1978 (@itzmee78) reported

    Never ever a penalty #ManchesterCity #MCFC #btsport

  • SA01189711 S.A (@SA01189711) reported

    @btsport @bt_uk the app keeps pixelating on both my firestick 4k and apple tv 4k despite getting 250mbps fibre broadband fix it please 😡

  • captainonaboat Bender B. Rodriguez (@captainonaboat) reported

    @bt_uk My BT sport monthly pass was due to renew on 16th March, I rang at the weekend to cancel the renewal (couldn’t do it online) and now the app/website is telling me I don’t have a subscription. On the phone I was told it would be active til Thursday (since I’ve paid for it!!)

  • gray_h81 Gray H (@gray_h81) reported

    **** off @btsport utter shite from commentary team haven’t a clue!

  • nigelbudge Nigel Budge (@nigelbudge) reported

    @bt_uk It would help if you didn't increase our bills by 14%

  • ian_waterfall Ian Waterfall (@ian_waterfall) reported

    @rioferdy5 Ball has to hit hand or arm to be handball, never hit his arm. Haaland fouls the keeper before De Bruyne hits the bar. Goal keeper both feet off the floor, when making a tackle, anyone and anywhere else on the pitch and it’s a Red, goal scoring chance or not.@btsport