BT (British Telecom) Outage Report in Shirland, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Sutton in Ashfield, Ilkeston, Mansfield, Chesterfield, Ripley and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
TV | |
| Sutton in Ashfield |
||
| Ilkeston |
Internet | |
| Nottingham |
TV | |
| Mansfield |
Internet | |
| Ilkeston |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@AmyTeamLH) reported
Didn’t have the best nights sleep last night. The internet and phone signal mysteriously went down for the 3rd night running at around 1.15am so I had to get up and restart the bloody hub. Not good enough @bt_uk @EE 😕
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james davies
(@supernautynew) reported
Yes woke up to the best news ever @btsport is for sale, it is because of them launching a sports channel and going against @SkySports that has pushed the price of the subscription up and making it expensive. Close it down or sell it to @ITV and then watching sport will be cheaper
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Steve Day
(@SteveDayWriting) reported
@lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.
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DT
(@DT_S5) reported
@bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband
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tim beckett
(@tim_becks) reported
@BTCare wondering if you can help, should have had phone line installed on 13/04/21 but there was a fault with a box on a telegraph pole that the guy couldnt climb due to a red sticker on it, so said hed arrange cherry picker to fix it. Guy turns up yesterday but again without it
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CRIME // SPIES
(@CrimeSpies) reported
So BT is selling #BTSport. I never understood the idea in the first place. Remember it was FREE when it started with BT Broadband and is now £15 a month for about 5% of what Sky offers. But the MotoGP is brilliant. Hope someone takes care of it.
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RoRo
(@RosieG1969) reported
@Terrymc1939 @f1broadcasting @btsport Yes I'd imagine so. Im in a rural area, I dont even get the bt tv as broadband isn't fast enough. Id be much better off with a sky package and a dish. But I now have 16 months left of my 18 month contract. Sucks!
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Steven McIntyre
(@stevenjmcintyre) reported
@bt_uk Do you still offer to contribute to an early termination fee if a customer leaves another provider whilst in contract and joins BT? If so, how much?
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Ella
(@ellasmithy2001) reported
@bt_uk internet down in loughborough Leicestershire?
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Amy
(@AmyTeamLH) reported
@bt_uk Phoned up you guys and said it was just maintenance apparently. It would be nice to have a heads up about this happening as I require the internet to help me sleep.