BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 01/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Chesterfield, Ripley, Heanor and Matlock.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Total Blackout
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • drfootleg Dr Footleg - Roboteer (@drfootleg) reported

    @ryanteck @bt_uk It was actually BT (I did check carefully) and yes I can cancel in cooling off period. But it was the repeated misinformation confirmed 3x over as I kept asking to be sure the price was for everything. 1 item in the cost breakdown was an amount never mentioned at all on the call!

  • Phil_in_London Phil_London (@Phil_in_London) reported

    @bt_uk I don't appreciate the tone. It certainly did happen. I sent your colleague my postcode and she gave me an estimated time of 23.45 for the issue to be fixed. You can move this forward by finding out what is affecting hundreds of people in South Cumbria, and giving us an update.

  • GawpStaffs Gary Austin Wildlife Photography (@GawpStaffs) reported

    @bt_uk Just had my mobile nunber moved from bt to ee, when i call my wife my old number comes up, if i text her it shows a new number which i assume is assigned to the new sim. Please help. Thanks

  • PikaSaz Saz The Crumb (@PikaSaz) reported

    @bt_uk Hey bt the issue appears to be with the hub itself and we've been sent a temporary minni hub

  • Drumslinger Ali Wilson (@Drumslinger) reported

    @btsport As a loyal BT customer since 1985, can I watch the European football tonight without shelling out for it?

  • LiamSmif Liam smif (@LiamSmif) reported

    @bt_uk im trying to play on my pc and my ping is really bad

  • sgarbett9 sarah garbett (@sgarbett9) reported

    @bt_uk warning to everyone. BT can disconnect your broadband for no reason. 24 hrs now. 3 1/2 on the phone and 5th advisor tonight. Blind transfer everytime. Disgraceful service

  • DavidDeNob BENZEMA IS MY GOAT!!! (@DavidDeNob) reported

    @bt_uk It was a service outage in my area

  • stiggle David Priestley (@stiggle) reported

    @Phil_in_London @bt_uk Because you need to sell your soul to get useful information out of BT/Openreach... Current estimated clear time for fault BT50461 is 18/05/2022 23:45 (its a fault with a Wholesale Broadband Connect). There were 9 other issues in the Furness region supposedly cleared overnight

  • GawpStaffs Gary Austin Wildlife Photography (@GawpStaffs) reported

    @bt_uk @EE Bt have replied any chance you can help on this one pls?