BT (British Telecom) Outage Report in Shirland, Derbyshire, England

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Shirland, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.

City	Problem Type	Report Time
Ilkeston	Phone	7 days ago
Chesterfield	Wi-fi	8 days ago
Nottingham	Internet	9 days ago
Nottingham	Wi-fi	10 days ago
Nottingham	Internet	11 days ago
Chesterfield	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

• 
  Bonnies29 (@sam_bon) reported 2 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  James Baker (@james7baker) reported 8 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  James Baker (@james7baker) reported 9 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  James Baker (@james7baker) reported 11 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Gav (@Gav1981) reported 11 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  James Baker (@james7baker) reported 23 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad

• 
  James Baker (@james7baker) reported 24 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  Alex Lewis Burton (@MightyBurton) reported 29 minutes ago from Chesterfield, England

  Have @btsport never seen anyone block a shot before? *******

• 
  James Baker (@james7baker) reported 29 minutes ago from Derbyshire, England

  If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care

• 
  James Baker (@james7baker) reported 31 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  James Baker (@james7baker) reported 35 minutes ago from Derbyshire, England

  Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.

• 
  Dan Westwell 🇬🇧 (@DanWestwell) reported 36 minutes ago from Mansfield Woodhouse, England

  @adamsummerton @TheVanaramaNL @btsport Got a bad feeling it will be a 7.45pm kick off.

• 
  Steven Alan Wilson (@d79design) reported 37 minutes ago from Kilburn, England

  Hey @BTCare our router keeps dropping connection. Can you help?

• 
  Martin Roome (@MartinKunRoome) reported 39 minutes ago from Derbyshire, England

  @bt_uk I’m disgusted with everything that’s happened since I upgraded some of my services on 1/7. Are you *************** out of me on purpose? Embarrassed to be part of BT group. You look at my predicted bill and tell me you’ve not got me over a barrel with my pants down.

• 
  James Baker (@james7baker) reported 39 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  James Baker (@james7baker) reported 42 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

• 
  Martin Roome (@MartinKunRoome) reported 45 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  🌱💙Helen (@BrambleMum) reported 48 minutes ago from Matlock, England

  @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

• 
  James Baker (@james7baker) reported 50 minutes ago from Derbyshire, England

  @DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.

• 
  leigh.butler 💙 (@barmylad34) reported 53 minutes ago from Derbyshire, England

  Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Hammersley (@timhammersley27) reported 7 minutes ago

  Still no broadband 2 days after it was supposed to be activated. Bounced around and put on hold for almost 2 hours with no solution. Dreadful service from @bt_uk.

• 
  Sarah Kirby (@SarahKirby1992) reported 14 minutes ago

  @derekalderson3 @bt_uk Not a bad idea.. x

• 
  Vicki McNairn (@VickiMcnairn) reported 18 minutes ago

  @bt_uk sent a DM regarding a box being delivered could someone help me please

• 
  James Wyatt (@James_Wyatt) reported 21 minutes ago

  How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.

• 
  spoonsy 1480 (@spoonsy1480) reported 22 minutes ago

  @JuxtoG @bt_uk I have found them all to be bad, had zen didn’t want to send out an engineer as it would cost them, bt is dire so are sky and virgin, only on virgin because of the speed

• 
  MattPage (@MattPage) reported 24 minutes ago

  Hi @BT_uk. Please can you help? We just moved house yesterday so are waiting for our broadband to get turned on, but lockdown means our kids' school lessons are all online so they can't access them. Is there anything to do to speed up our wait time? Our switch on date is 18th

• 
  Aaron (@bluetide) reported 28 minutes ago

  @bt_uk When they sell such expensive items you really expect better than an email address that takes forever to get a reply. Your a telecoms company yet seem to be the only company I know that can’t organise phone support.

• 
  Teena Antoniou (@teenaantoniou) reported 29 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  walkingthroughlife1 (@walkingthrough6) reported 31 minutes ago

  @bt_uk trying to talk to someone regarding my mothers paid for set today. Cant get through. You should at least have more staff available to talk, rubbish service so far and we aren’t even set up with you, regretting the changeover now

• 
  Siobhan Mallett (@MallettSiobhan) reported 31 minutes ago

  @bt_uk Ty Lesley but my issues are with virgin media :(