BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 03/01/2026 12:00

March 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Mansfield, Ilkeston, Nottingham and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomChesterfield Internet
United KingdomChesterfield Wi-fi
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • gordy291 GordyW GTTO (@gordy291) reported from Bolsover, England

    @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Uniqueideasuk Bob Davies (@Uniqueideasuk) reported

    @btbusinesscare @bt_uk Your wait times to be answered on Cloud Enquiry line is outrageous, very poor. They just do not answer. Another reason why we are cancelling our contracts with you. Just seems you do NOT CARE anymore!!!!!! Please do not blame COVID.

  • reltubmas Sam (@reltubmas) reported

    @bt_uk Hey, I can’t reset the network due to admin rights so I’m stuck at the moment, sorry. Is it likely that the IP addresses being different on each disc is causing problems with the VPN client?

  • Natnotanumber Natasha (@Natnotanumber) reported

    @bt_uk Why can't @bt_uk keep appointments. Have failed to keep 2 appointments to install fibre at my property and send me messages to say sorry we missed you....cheek of this week . However one thing I'm sure of, they won't fail to call for the payment they surely have not earned 🙄

  • Never_Seen_Trek I've Never Seen Star Trek 🖖 (@Never_Seen_Trek) reported

    @Nimmo1492 @OliviaAnko @bt_uk Of course the problem with not using BT lines is they have to install their own and they're not in every area yet, but where they do operate they're pretty decent

  • reltubmas Sam (@reltubmas) reported

    @bt_uk Like I said, it’s connecting to 1 of the 4 discs with no problems. That just happens to be the furthest away though and so no use. I can’t get a workable connection

  • chrisbumble Chris Rose (@chrisbumble) reported

    @bt_uk We ahve no mobile phone signal at all todaysince 8am. Really not good enough

  • Nimmo1492 Neil Nimmo (@Nimmo1492) reported

    @OliviaAnko @bt_uk BT Openreach have a monopoly on installations, so they have absolutely no incentive to actually be decent. They're a bad joke of a company.

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    Another ombudsman complaint against @bt_uk as two months ago they created a second internet contract for me out of thin air and started charging me double. Complained many times, open complaints have been closed, requests for deadlock letters have been ignored. Awful company.

  • StevenTWilton Steven Wilton (@StevenTWilton) reported

    @hendopolis @bt_uk We had issues with our fttp through BT. They supplied a mini 4g hub. Not perfect but worked. Paid compensation for each day we were without Broadband. £8 per day and £25 for missing an appointment. Was a problem with the Exchange.

  • Arnold__Simon Simon Arnold (@Arnold__Simon) reported

    Lots of dodgy calls today. Two from BT one caller said we are BT we monitor your lines and can tell you where you have problems. Another call was international. Then an automatic voice claiming to to be from @BTCare Telling me I need to speak to an executive from 07675103710