BT (British Telecom) Outage Report in Shirland, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Shirland, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chesterfield, Mansfield, Ilkeston, Nottingham and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Wi-fi | |
| Mansfield |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Jamie Shaw
(@jamie_shaw) reported
from
Mansfield Woodhouse, England
So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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GordyW GTTO
(@gordy291) reported
from
Bolsover, England
@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Davies
(@Uniqueideasuk) reported
@btbusinesscare @bt_uk Your wait times to be answered on Cloud Enquiry line is outrageous, very poor. They just do not answer. Another reason why we are cancelling our contracts with you. Just seems you do NOT CARE anymore!!!!!! Please do not blame COVID.
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Sam
(@reltubmas) reported
@bt_uk Hey, I can’t reset the network due to admin rights so I’m stuck at the moment, sorry. Is it likely that the IP addresses being different on each disc is causing problems with the VPN client?
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Natasha
(@Natnotanumber) reported
@bt_uk Why can't @bt_uk keep appointments. Have failed to keep 2 appointments to install fibre at my property and send me messages to say sorry we missed you....cheek of this week . However one thing I'm sure of, they won't fail to call for the payment they surely have not earned 🙄
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I've Never Seen Star Trek 🖖
(@Never_Seen_Trek) reported
@Nimmo1492 @OliviaAnko @bt_uk Of course the problem with not using BT lines is they have to install their own and they're not in every area yet, but where they do operate they're pretty decent
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Sam
(@reltubmas) reported
@bt_uk Like I said, it’s connecting to 1 of the 4 discs with no problems. That just happens to be the furthest away though and so no use. I can’t get a workable connection
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Chris Rose
(@chrisbumble) reported
@bt_uk We ahve no mobile phone signal at all todaysince 8am. Really not good enough
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Neil Nimmo
(@Nimmo1492) reported
@OliviaAnko @bt_uk BT Openreach have a monopoly on installations, so they have absolutely no incentive to actually be decent. They're a bad joke of a company.
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Kevin Muldoon
(@KevinMuldoon) reported
Another ombudsman complaint against @bt_uk as two months ago they created a second internet contract for me out of thin air and started charging me double. Complained many times, open complaints have been closed, requests for deadlock letters have been ignored. Awful company.
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Steven Wilton
(@StevenTWilton) reported
@hendopolis @bt_uk We had issues with our fttp through BT. They supplied a mini 4g hub. Not perfect but worked. Paid compensation for each day we were without Broadband. £8 per day and £25 for missing an appointment. Was a problem with the Exchange.
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Simon Arnold
(@Arnold__Simon) reported
Lots of dodgy calls today. Two from BT one caller said we are BT we monitor your lines and can tell you where you have problems. Another call was international. Then an automatic voice claiming to to be from @BTCare Telling me I need to speak to an executive from 07675103710