BT (British Telecom) outages and service status in Shirland, England

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shirland, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton in Ashfield, Chesterfield, Nottingham, Matlock, and Ilkeston.

City	Problem Type	Report Time
Sutton in Ashfield	Internet	5 days ago
Chesterfield	Internet	6 days ago
Chesterfield	Internet	9 days ago
Nottingham	Phone	11 days ago
Chesterfield	Internet	15 days ago
Matlock	E-mail	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

• 
  James Baker (@james7baker) reported 1 minute ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 2 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  James Baker (@james7baker) reported 4 minutes ago from Derbyshire, England

  @bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers

• 
  Simon Ferrar (@simon_ferrar) reported 14 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  Kate Rogers 🇺🇦🇪🇺🌿 (@katelouise02) reported 18 minutes ago from Chesterfield, England

  I’ve filled in a feedback form on your website. He was in a BT Openreach van but think that’s you rather than @bt_uk? I needed to get to work (and I’d forgotten my snow shovel after clearing the road this morning!) so this was a huge help. He’s a credit to your company.

• 
  Call the Martini Police (@JohnBarcock) reported 19 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Jason Fage (@jfagej) reported 21 minutes ago from Chesterfield, England

  @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

• 
  Richard Cusack (@RichardCusackBM) reported 28 minutes ago from Horsley, England

  Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

• 
  Gav (@Gav1981) reported 29 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Martin Roome (@MartinKunRoome) reported 31 minutes ago from Derbyshire, England

  @bt_uk hi. Having subscription channel issues on the BT TV package I’ve recently upgraded too via the employee intranet. It had all been ok but now they’ve gone. My confirmation monthly bill wasn’t quite right also. Could you check please. Thanks.

• 
  Zoe Harrison (@zcherrybaby) reported 39 minutes ago from Derbyshire, England

  @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

• 
  Keir (@KeirNFFC) reported 42 minutes ago from Hucknall under Huthwaite, England

  Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

• 
  GordyW GTTO (@gordy291) reported 43 minutes ago from Bolsover, England

  @btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

• 
  Bonnies29 (@sam_bon) reported 44 minutes ago from Derbyshire, England

  @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

• 
  Anne Ruddock (@AnneRuddock) reported 46 minutes ago from Heanor and Loscoe, England

  @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

• 
  Kev Fletcher (@kevfletcher72) reported 51 minutes ago from Heage, England

  @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

• 
  Stephanie Woodward (@steph_woodward1) reported 52 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Martin King (@MartinK1ng) reported 52 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 57 minutes ago from Ilkeston, England

  @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

• 
  🌱💙Helen (@BrambleMum) reported 59 minutes ago from Matlock, England

  @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Reardon (@DanReardon76) reported 3 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Asif Rana (@HounslowParking) reported 4 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  RaeRubyRae (@RaeRubyRaeK) reported 4 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Andy Mich (@MrAndyMich) reported 4 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 5 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Simon Bowler (@simonjbowler) reported 9 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Lisa & Millie (@LisaHewitt67) reported 15 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  J (@Daylightfire) reported 20 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Scott Weller (@ScottWeller1974) reported 22 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  TSLG13007 (@TSLG13007) reported 24 minutes ago

  @bt_uk absolutely appalling customer service as usual