BT (British Telecom) outages and service status in Shirland, England

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shirland, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Ripley.

City	Problem Type	Report Time
Ilkeston	Internet	16 hours ago
Ilkeston	Wi-fi	11 days ago
Ilkeston	Internet	22 days ago
Chesterfield	Internet	28 days ago
Nottingham	Internet	29 days ago
Ilkeston	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

• 
  Chelsea Nicholson (@ChelseaRebecca8) reported 10 seconds ago from Brimington, England

  @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

• 
  James Baker (@james7baker) reported 1 minute ago from Derbyshire, England

  @mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it

• 
  Simon Ferrar (@simon_ferrar) reported 2 minutes ago from Derbyshire, England

  so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

• 
  Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported 5 minutes ago from Ilkeston, England

  @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

• 
  Wendy Kirkland (@JazzKittenWendy) reported 5 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Andy Morgan (@andy_morgan1956) reported 13 minutes ago from Somercotes, England

  @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

• 
  Craig Hammerton (@CraigHammerton) reported 14 minutes ago from South Normanton, England

  @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

• 
  Andy Morgan (@andy_morgan1956) reported 14 minutes ago from Somercotes, England

  @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

• 
  Joanna (@craftyandcute) reported 15 minutes ago from Derbyshire, England

  Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

• 
  Martin King (@MartinK1ng) reported 16 minutes ago from Derbyshire, England

  I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

• 
  James Baker (@james7baker) reported 22 minutes ago from Derbyshire, England

  @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

• 
  James Baker (@james7baker) reported 22 minutes ago from Derbyshire, England

  @bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing

• 
  James Baker (@james7baker) reported 25 minutes ago from Derbyshire, England

  @mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience

• 
  Stephanie Woodward (@steph_woodward1) reported 26 minutes ago from Hucknall under Huthwaite, England

  @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

• 
  Lindsey (@ljt_letstalk) reported 35 minutes ago from Ilkeston, England

  @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

• 
  James Baker (@james7baker) reported 45 minutes ago from Derbyshire, England

  @bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec

• 
  Gav (@Gav1981) reported 50 minutes ago from Derbyshire, England

  @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

• 
  Call the Martini Police (@JohnBarcock) reported 59 minutes ago from Barlborough, England

  Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

• 
  Anne Ruddock (@AnneRuddock) reported 59 minutes ago from Heanor and Loscoe, England

  @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

• 
  James Baker (@james7baker) reported 60 minutes ago from Derbyshire, England

  If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 7 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 11 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  Kerry Sumner (@MinsterStudios) reported 12 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  andy carson (@andy_carson101) reported 12 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  The Real Philip Lyon (@phillyonskem) reported 16 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Carol Lord (@CarolLo58903853) reported 21 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  patrick mcgill (@_mowgli73) reported 25 minutes ago

  @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

• 
  euanT (@euanT5) reported 25 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.

• 
  Janet Davies (@cisnegirl) reported 29 minutes ago

  @WeAreOpenreach @WeAreOpenreach have compromised our fire safety compartmentation in a block of 28 flats when installing full fibre in 2024 but award a Double Gold to their Health and Safety team! Details left on your answering service that @bt_uk directed me too but no reply.

• 
  Luanne Woodward (@Lu_Woo79) reported 29 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤