BT (British Telecom) Outage Report in Shirland, Derbyshire, England
Why is my BT (British Telecom) service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Shirland, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Shirland, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Chesterfield, Nottingham, and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston
|
Phone | 10 days ago |
|
Chesterfield
|
Wi-fi | 11 days ago |
|
Nottingham
|
Internet | 12 days ago |
|
Nottingham
|
Wi-fi | 13 days ago |
|
Nottingham
|
Internet | 14 days ago |
|
Chesterfield
|
TV | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Shirland, England
Latest outage, problems and issue reports in Shirland and nearby locations:
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Simon Ferrar (@simon_ferrar) reported from Derbyshire, Englandso by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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chris holmes (@chrish11072) reported from Matlock, England@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk At this rate I’ll be doing the same. Problem is they have cut me off so I have absolutely no phone line or broadband until they do something about it
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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James Baker (@james7baker) reported from Derbyshire, EnglandAwful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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OfficeTeam John (@zf0745johnnyh) reported from Kimberley, EnglandAnyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk don’t connect us on 15 Dec. Disconnect the line on 23 Dec. Told I will receive a call on 23/24 to talk about my complaint. Now told we’ll be connected 6 Jan. Also told I’ll not now receive a call until 29 Dec. Such incompetence and disregard for paying customers
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b (@shelbybol) reported from Derbyshire, England@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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James Baker (@james7baker) reported from Derbyshire, EnglandIf you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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James Baker (@james7baker) reported from Derbyshire, England@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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James Baker (@james7baker) reported from Derbyshire, EnglandIf it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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Craig Hammerton (@CraigHammerton) reported from South Normanton, England@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Gav (@Gav1981) reported from Derbyshire, England@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Jason Fage (@jfagej) reported from Chesterfield, England@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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Martin King (@MartinK1ng) reported from Derbyshire, EnglandI don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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James Baker (@james7baker) reported from Derbyshire, England@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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Jason Fage (@jfagej) reported from Chesterfield, England@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Call the Martini Police (@JohnBarcock) reported from Barlborough, EnglandTypical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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david (@bolgerdt) reported@bt_uk Please can we speak the hub does not work I have 5 boosters in my house due to signal issues
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Karen Potter (@Angels35Karen) reported@bt_uk serious question …. How can you charge so much for a service that you don’t provide ? So many engineers have attended and still drops out of service !
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Patricia boldeo (@68billie) reported@bt_uk Didn’t work I was told I needed a booster and would have to upgrade to get them, only had BT for 5 months and never had full internet. No point having it when you get a better service with you mobile, very disappointed.
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Pie x (@payal8x) reportedIf you’re looking for a **** wifi service company 1000000% recommend a whole week without services what a joke @bt_uk 👍🏻 #ShitService #ShitBroadband
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rachel elizabeth (@rchlrchl) reported@bt_uk are people working for you going round door knocking ? claim to work for BT . They had high viz grey tops with Bt and EE logo on as well as ‘money expert. They claimed people are reporting internet issues in the area and also wanted to know who we get internet from.
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Dave Ronan (@Dave10498624) reported@lynseyhipgrave1 @btsport What is happening to the men’s game,We don’t need anymore women presenters or commentators on men’s football,stop ramming it down our throats
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John (@bryn460) reported@bt_uk today is 3 Aug and now 19.32hrs. The current outage of broadband has an estimated fix for 11.39hrs today! Hopeless, so you are. Can't believe I'm even paying for this non-service.
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Dave (@SeanCle96532011) reported@btsport The reality is Newcastle do not have the money and never will. Sold an absolute fiddle by the hierarchy of untold riches. The PIF will exhaust most of the money contained on NEOM.
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andrew chatterley (@andrewchatterl1) reported@bt_uk Day 14 of no landline or fibre broadband in DT3, multiple properties affected, no issues on your fault checker!! Throw in three no shows for appointments by Open Reach and we have an absolute fiasco. Your methods of communication and customer service are inept
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Ben (@BenHanson_) reported@bt_uk Thanks for the reply but it's really poor that it's not available on the PS5 yet after 2 years yet every other console has it😒