BT (British Telecom)

BT (British Telecom) Outage Report in Shirland, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shirland, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shirland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shirland, Derbyshire, England 01/03/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shirland, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Ilkeston, Chesterfield, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomChesterfield Wi-fi
United KingdomIlkeston Internet
United KingdomRipley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shirland, England

Latest outage, problems and issue reports in Shirland and nearby locations:

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • craftyandcute Joanna (@craftyandcute) reported from Derbyshire, England

    Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • zcherrybaby Zoe Harrison (@zcherrybaby) reported from Derbyshire, England

    @bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • skiptotheend Sarah Morpeth (@skiptotheend) reported

    @paullewismoney @bt_uk BT switched me over to digital voice despite my saying I didn’t want it… live on my own on the edge of remote village in Northumberland.. myself and many others left without any communication in the post Storm Arwen power cuts. Absolutely stupid decision.

  • BRUCEMACGREGO12 BRUCE MACGREGOR (@BRUCEMACGREGO12) reported

    @btsportcricket @btsport Was never real a big cricket fan but if Warne was playing i would sit down and watch

  • HeyMissPrice Emma 🌈 〓〓 🌱 (@HeyMissPrice) reported

    @bt_uk I will definitely be escalating this beyond the level of the existing complaint. Your Halo tech expert told me that a 54mbps download speed is not enough to run a zoom call. Told me I had to turn off all my cloud-based backups. No TV. No other devices. This is clearly a lie

  • Houch11Craig Craig Stewart (@Houch11Craig) reported

    @btsport commentators on this Inter game absolute garbage. Decided their narrative before a ball was even kicked 🤡

  • DarthPinky DarthPinky (@DarthPinky) reported

    @bt_uk Why is it impossible to access the complaints form on your site? Why can't ANY of your staff solve my BT ID problem? Why is the website so utterly useless for doing the basic function I require it to do? Staff are friendly and I can't fault them for trying...

  • lororobinson LoRo (@lororobinson) reported

    @bt_uk I'm not sure about the Sky as I don't use it personally, but then not sure how much the network would affect that. The Xbox definitely experiences the same issues.

  • jamclarkey James (@jamclarkey) reported

    @skiptotheend @paullewismoney @bt_uk Unfortunately that isn't the case of continuing to support the PSTN network as parts are hard to find and the technology & skills is no longer there globally. There are better devices out there to supply backup power and also ways to basically continue to have power when off grid

  • iansco Mr Neutron (@iansco) reported

    @rogeroflocksley @paullewismoney @bt_uk Trouble is, many of BTs underground multicore copper conductors are very old with many of the pairs in these cables ... dead.

  • AmyTrehane1 Amy Jasper (@AmyTrehane1) reported

    @BTCare our line has now been down for 14 days, no landline, broadband or phone signal - how is this acceptable?!!!

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @LyndieLou100 @bt_uk Bt are an appalling company. Our wifi has been down for two weeks since storm Eunice