BT (British Telecom) Outage Report in Shildon, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle, Durham, Crook and Shildon.
| City | Problem Type | Report Time |
|---|---|---|
 Barnard Castle |
Wi-fi | |
| Durham |
||
| Crook |
Wi-fi | |
| Durham |
Internet | |
| Durham |
||
| Shildon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
@BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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John Paul Green
(@JPaulGreen) reported
from
Sunderland Bridge, England
Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Heap
(@JohnnyEssex) reported
This could be the last season for @btsport subscription ..high price.. poor content .. and they still charge extra for HD and UHD.. #crap
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Stephen
(@stephen501) reported
@btbusinesscare All sorted but not impressed with customer assistant before the one o dealt with
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Bender B. Rodriguez
(@captainonaboat) reported
@btsport hello, I have a monthly pass that was due to renew on 16th March, I rang at the weekend to cancel the renewal (wouldn’t let me do it online) and now the app is telling me I don’t have a subscription. Please can you address this!?
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Nigel Roberts
(@TheNigelroberts) reported
@McDermottQC @bt_uk I’m switching over to Vodafone the end of the month. BT £47 a month now £22 a month. BT were not in the slightest bit interested in doing a deal unless I was a new customer!
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Kay Aldridge
(@kayb2710) reported
@bt_uk My issue is that your loyalty team think it’s ok to charge two pensioners to buy out their contract when they’ve had to go into cared for accommodation due to my Mum’s advancing dementia. £129 is a significant amount to a pensioner. They asked me if I was happy with that! NO
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Ben
(@bph73) reported
@bt_uk So my neighbour can sign up now for "Full Fibre 900" and pay £55.99 for the next 12 months, and I have to pay £62.68 a month for the same service? Is that treating customers fairly? Shouldn't we both be paying the same price? @TheFCA
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andreas wheeler
(@andreaswheeler) reported
@bt_uk I ‘upgraded’ to halo 3+ internet from BT, I got a nice hybrid modem, ‘to help if the internet goes down’ a week later I’m told I have to return it otherwise I will have to pay for it? So I’ve sent it back. How come I have to send something back that I’ve paid for already?
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BURNERS.⚽🔔🔚🇬🇧
(@BURNLEYJOHN1) reported
@BT Just got a letter from the above. They put it up again, how can they charge us more for the world's worst internet speed. It's worse than DIAL UP from the 90's. You are an embarrassment @bt_uk . One night last weekend we got the dizzy heights of 9mb/s. 🤯
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cfc talk
(@chesleafctalk) reported
Ian Darke and Robbie Savage is the worst commentary pair @btsport could put together
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Rafael T. Ericson
(@ericsons) reported
@bt_uk my internet is ****.. thanks @bt_uk for the poor service