BT (British Telecom) Outage Report in Shildon, County Durham, England
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The latest reports from users having issues in Shildon come from postal codes DL4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Durham, Crook, Shildon and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
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| Crook |
Wi-fi | |
| Durham |
Internet | |
| Durham |
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| Shildon |
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| Durham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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woody
(@woody_woodrow74) reported
@20MinuteTims Not down to level of failure. If it was he would be gone by now. He's holding off for his last big managerial payoff before a Sky pundit career awaits. It wouldn't be btsport cos sutton would tear him a new one.
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Paul Readman
(@DJReadman) reported
@bt_uk I see from a thread or two down this part of the country that people are having issues with various providers. If that’s the case then the blame lies with you as you control the land line network.
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Richard Colledge
(@diehardwirefan) reported
Never use @bt_uk they want unto wait a month and a half before they even send an engineer out. Even after the 1st engineer didn't even bother to turn up. 👋
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MichaelSchofield ✌️
(@MikeSchofield7) reported
Considering it’s impossible to pre-empt what date you’re going to move in, 6 weeks to ‘activate’ our line is madness, how ******** are we meant to go until MARCH 19TH without internet when we’re meant to work from home?!?! @bt_uk absolute mess
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David Cole
(@DavidCo78742849) reported
@bt_uk Hi, seemed to be okay over the weekend, perhaps it was a one off. Thanks for the help
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Mikel
(@courtz_arsenal) reported
@bt_uk Your WiFi is terrible I don’t have an alternative unfortunately.... this is literally what it’s like when I watch football through your app!!!!
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lochsandglens
(@lochs_and_glens) reported
@bt_uk @IainDoesJokes BT customer service is a joke.
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Emily
(@Lunnoe1) reported
@jacytempleton @bt_uk We’ve had a similar problem. Outrageous.
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Russ Michaels Consulting
(@RussMichaels) reported
@btbusinesscare Broadband order complaint [Reference: 201224-000003] 27 days I have beenw aiting for a response to this. I have sent 9 replies to the email, all of which have been ignored
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Michelle
(@geetee26) reported
@bt_uk I am extremely disappointed with the service I’m receiving can someone pls help? 3 appoints not met can’t get hold of anyone on the phone 3 plus hours of holding on???? No communication from BT currently waiting for installation no one has turned up for the 3rd time