BT (British Telecom) Outage Report in Shildon, County Durham, England
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The latest reports from users having issues in Shildon come from postal codes DL4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Shildon, Durham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Shildon |
||
| Durham |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Wi-fi | |
| Barnard Castle |
Wi-fi | |
| Bishop Auckland |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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💯 Lisa 🇬🇧
(@LisaB2328) reported
@bt_uk I've being with you guys for 3 years plus. I made a decision to switch to a different company that was cheaper. I called you to let you know. The customer service was a disgrace. Told me If I left I would be charged over £1,000.
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Miss Jones
(@bechodpanad) reported
@bt_uk no broadband for the last 24hrs here in LL36 0DW…can you help?? #btfail #nobroadband #btinternet
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steven watson
(@stevenwatson101) reported
@bt_uk hi, is there a problem with bt tv. Had a message to leave the you view box on for an update over night. It has gone off today and won't restart.
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pisspoorparking
(@parklikeaprick) reported
@bt_uk waht you switching and or complaint email ? why do you make it imposable to fine ?
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John Dewey
(@DewstaDJ) reported
@bt_uk Cleared the cache cookies at the time and at there was no change. Gave the internet a rest for an hour and logged on successfully. I noted others had similar issue. Hub was working fine and land line was working. Thanks to you and team for sorting out the ID issues.
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Mars Lord
(@_MarsLord) reported
@bt_uk is bt down in North London and why do I need to text a premium number to get support and information?
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Will i am
(@user427116) reported
@NeilHodgson100 Perhaps I'll vote with my wallet and cancel my @btsportmotogp @btsport subscription. I don't need to pay fools who are too big for their boots.
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Edd Pickering
(@EddWPickering) reported
@BTcomms you’re literally just the worst aren’t you? Can’t wait to be free of your appalling service @btsport
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Stuart Gibson
(@videowatcher111) reported
@FFScout_Mark @WorkTheSpace @bt_uk I'm the same, but It would be the same with every provider, openreach does the repairs, and the people in the centres don't get paid enough to fix this
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Genna Ley
(@GennaLey) reported
@bt_uk 3 nights in a row my Internet has dropped out, this happens weekly. I pay crazy prices for a poor service, numerous technicians out to say nothings wrong with it. I wont be staying & should be able to end my contract early due to your company not fulfilling its part of it.