BT (British Telecom)

BT (British Telecom) Outage Report in Norton Canes, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Norton Canes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Norton Canes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Norton Canes, Staffordshire, England 02/05/2025 05:00

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Norton Canes, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, Sutton Coldfield, Wolverhampton, Cannock, Walsall, Oldbury, Stafford, Tamworth, West Bromwich, Dudley, Tipton and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBurntwood Internet
United KingdomBirmingham Wi-fi
United KingdomSutton Coldfield Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Norton Canes, England

Latest outage, problems and issue reports in Norton Canes and nearby locations:

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenhallmufc Stephen Hall (@stephenhallmufc) reported

    @btsport can we add an option in for us viewers to pick who we want to commentate on games because Steve McManaman makes me want to cancel your service

  • LeeHorton77 Lee Horton (@LeeHorton77) reported

    @btsportfootball Is anyone else having trouble with @btsport channels on sky tonight? Could barley watch the game tonight with the picture going fuzzy all the time

  • LuvFB_HateFifa Melvin Wagstaff (@LuvFB_HateFifa) reported

    This is why some of us have been saying two 30 minute halves & a stop clock when the ball is out of play is much needed. The officials will never add on the correct amount of time. #RMAMCI #UCL #btsport

  • khiggs2k8 Knnhiggs (@khiggs2k8) reported

    @EwanMacKenna Can't be as bad as Steve McManaman on @btsport

  • SollyIan Solly of Anfield (@SollyIan) reported

    @sparkey__7 @btsportfootball @btsport Get Rio off he chats ****

  • Adam_J_Stride Adam Stride (@Adam_J_Stride) reported

    @btsport can your commentator’s stop being biased towards city please! So annoying. City **** the bed deal with it #MADMCI

  • mikeebee27 Mike (@mikeebee27) reported

    @rioferdy5 @btsport Some of your comments on BT sport & to think you get paid for them There are many people who could do as well as you who are more needy. I think I need to cancel my subscription!?! Under freedom of information how much do you pay the pundits? reduce the price

  • joffswag Joff (@joffswag) reported

    @jonathanhaggart Yep. Fair to say he didn’t decide the game, but he gifted opportunities to Real who were ruthless in taking them. (And @btsport commentary was also terrible)

  • vvaseeem ᴡᴀꜱᴇᴇᴍ / TT4 (@vvaseeem) reported

    @btsport champions league coverage has routinely been dreadful. So biased, amateur hour. Awful commentary / analysis 😴. CBS with Thierry and Carra >>

  • BabyOilAssasin TBT (@BabyOilAssasin) reported

    @btsport yall need some better commentators wtf is this biased ****. When Chelsea play get slated city n Liverpool play make excuses sort ya **** out mayne