Is BT (British Telecom) having an outage in Northiam, East Sussex, England?

@BTCare Still getting random texts saying it's fixed. It's not fixed. And I send a reply and it never sends. You're the only contact I can't text. Now has a voicemail saying you've been unable to get in contact. Oh please. Just pass on the message that it is NOT fixed. Doing my head in.

@contempl_activ @bt_uk @AppleSupport @BTCare Care to investigate this issue and sort it?

@SkyHelpTeam @BTCare Getting my recently bereaved Dad set up with Sky TV/phone/BB. He’s now registered blind and lives alone. I’m concerned that there is a 2 wk wait for him to have his phone installed. I pleaded with Sky to speed things up. They say it’s BT’s delay. Please help.

@BTCare I’m getting the same problem when I connect via phone data, so it’s not a problem with the Wi-fi or router.

@BTCare No. It accepts the details, says “loading dashboard” then spits me back to the login page.

@_JayBrown_ @BTCare Going on nearly 3 weeks for me. BT Customer Service the worst I have experienced. Thought I’d get in touch with @BTCare to see if they could help but not really getting anywhere. @SkyUK already been in touch.

@BTCare new BB supposed to be live today. Been down for hours now, read up and I see normal is just a few minutes between old and new provider so my confidence I’ll be up & running by midnight as you promise is low.

@BTCare I had the audacity to believe BT had finally fixed years of issues yet 2 weeks later I'm still dealing with flashing orange and no internet and a crackling line. #BT_UK

@BTCare Engineer came to my house. The internet is slower and does not load. !! I am watching a programme on ITV online that reloads every 2 minutes. 60 minutes programme will take 3 hours. This is just awful.

@BTCare Not quite what happened .... left hand not knowing what right hand is doing describes it best! Apparently the issue is to do with the new fibre ..... Open Reach are being very helpful.

@BTCare You don’t resolve problems, you create them

@btinfinity @BTCare @limehouse55 BT Infinity super slow not working again. Absolutely shocking service and equally shocking customer care as they don’t care ! Won’t admit problem in EH55 we’ve never had the promised download speed.

We asked. We also asked what compensation we could get. They ignored us. They also removed our access to FON, presumably so we couldn’t go online and bother them/tell everyone how monumentally awful @BTCare are. 11/12

@BTCare once again reorganised the installation, this time for 6th November and once again it was cancelled. So he called them again yesterday evening. They said the issue was that @Openreach didn’t know what kind of line they were putting in, and that 6/12

Installation had been cancelled. We rang to complain and reschedule. @BTCare said it was a problem with @OpenreachHelp and said they would ring to give us a new installation date. We gave them until Monday this week. They never rang. 3/12