BT (British Telecom)

BT (British Telecom) Outage Report in Newport, Telford and Wrekin, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newport, Telford and Wrekin, England 09/09/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Telford, Stafford, Market Drayton and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Internet
United KingdomStafford Internet
United KingdomTelford Phone
United KingdomTelford Phone
United KingdomMarket Drayton Phone
United KingdomStone E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markwooltorton mark wooltorton (@markwooltorton) reported

    @bt_uk OK thanks you for replying, talk talk told me I have to contact you , I told talk talk they have to sort out the problem, Apologies and I will phone talk talk tomorrow

  • RedAdair8 The Great Redondo (@RedAdair8) reported

    @bt_uk keen to get update on lack of your broadband service in Glasgow 2 days no EPOS system in our business! Zero updates. Please advise status

  • euanjgraham Euan Graham (@euanjgraham) reported

    @bt_uk External work done and when I ring up to organise set-up there's "nothing you can do" to bring the set-up forward from May 25th. Absolute joke in 2022 that it takes you that long. Please help, my partner has her dissertation due in weeks and we have no WiFi. (2/2)

  • ppauk PPAUK (@ppauk) reported

    @StuartJamesWMN @bt_uk You have the right to cancel if they can not provide the service! They can’t, so cancel. They will come back and say it’s a blip. Try and stall payment to them and they get there real Mardy

  • DAVID02975446 AccySoutherner (@DAVID02975446) reported

    @NeilHodgson100 Thanks for the graphic illustration of the distances involved in the Moto3 "incident" at COTA last year in the BTSport coverage yesterday. Can you explain why Jeremy Alcoba did not receive any blame or punishment when all he had to do to avoid an accident was move

  • StuartJamesWMN Stuart James (@StuartJamesWMN) reported

    @ppauk @bt_uk I don’t doubt it mate. That’s ridiculous! Terrible service… I just want to be able to cancel my contract and go back to sky to be honest. But as is always the case, it weighs so heavily against the consumer.

  • TwilightVt TwilightUsagi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ENVtuber (@TwilightVt) reported

    @bt_uk It says there is nothing wrong but googling around a lot of people seem to be having big problems. The hub lights are on fine it's just disconnecting and really weak and keeps crashing my streams

  • lorrieb683 lorraine lunn (@lorrieb683) reported

    is there any other WiFi provider? I have @bt_uk which the signal drops every ******* weekend and all day long complete **** service and @virginmedia is not installed in my area. Help please

  • TwilightVt TwilightUsagi 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ENVtuber (@TwilightVt) reported

    @bt_uk is down still so i've had to cancel todays stream as well, heres hoping for tomorrows

  • StuartJamesWMN Stuart James (@StuartJamesWMN) reported

    @bt_uk Your compensation is a joke. £8 a day from two days AFTER the complaint is made, according to the guy I spoke to on the phone. I work from home. It wouldn’t cover a loss of earnings. I just want to come out of the contract and go back to sky to be honest.