BT (British Telecom)

BT (British Telecom) Outage Report in Newport, Telford and Wrekin, England

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The latest reports from users having issues in Newport come from postal codes TF10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newport, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newport, Telford and Wrekin, England 11/05/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Telford and Wrekin, England

The most recent BT (British Telecom) outage reports came from the following cities: Newport and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford TV
United KingdomTelford Internet
United KingdomTelford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello I received a text message today regarding VOL055-2871298536199 saying you’ve detected that my speed isn’t what it should be. However when the engineer came out last week he essentially said to me that by maintaining my speed it was compromising the stability.....

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk It’s residential but I work from home, I’m a Vicar and so a keyworker. The problem seems to be that we are waiting for someone to connect our landline but communication has been nonexistent and I’m not an engineer so don’t know precisely! We placed the order at end of July.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Much Wenlock, England

    Another @bt_uk mess up should I be surprised, 2 missed engineer appointments still no WIFI. Took 4 months to fix my mothers BT issues not hopeful for mine #appallingservice #notsurprised @guy_ducker

  • DavidHickman87 David Hickman (@DavidHickman87) reported from Wellington, England

    @bt_uk Yeah didn't help. It's only certain websites it won't load or play videos on.

  • TelfordMemories Telford Memories (@TelfordMemories) reported from Madeley, England

    @bt_uk very poor service BT, Elderly at Parkwood Woodside Telford, being left without Telephone Lines until Friday, should be classed as urgent, their only contact with family.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • HanBid Han (@HanBid) reported from St. Georges and Priorslee, England

    @bt_uk Broadband package upgraded 2 weeks ago, new kit received, no problems. Letters and emails rcvd from @bt_uk advising sorry we’re leaving and closing our account. Calls to @bt_uk made twice confirming not leaving just upgrading. Assured twice that letter and emails sent in

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • owenblue89 Sarah Owen (@owenblue89) reported from Telford and Wrekin, England

    @samjhathaway @btsportfootball Shocking! Watching the match on mute he’s that bad. @btsport

  • DebsRWalton Deborah Walton (@DebsRWalton) reported from Prees, England

    @bt_uk Thank you - shame about the lies and broken promises along the way - it’s certainly a positive start to the working week.

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello my smarthub stopped working. Turned it off and on again. Just held on the green light. Turned off and on again. Same again. Waited 5 mins and tried factory reset button but nothing happened. Can you help?

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rebecca32771333 rebecca hooper (@rebecca32771333) reported

    @bt_uk You own EE now sort out the outage or I will sue Open reach for millions like we give you to make a profit out of poor service

  • srusike12 sr. (@srusike12) reported

    @bt_uk FIX IT

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • BarrettTweets Tyburn's Tallest (@BarrettTweets) reported

    @bt_uk Your engineers turned up, lied about a repair, which according to your operator is a common occurrence, so now have another fault in the system, delaying it at least another week. The usual pathetic rural service that we get every year, down to lack of viable competition.

  • LKHHorizon Laura Higginbottom (@LKHHorizon) reported

    @BTGroup @bt_uk Phone lines to our care homes are down and your operatives won't even pick up the phone. We are trying to co-ordinate vaccinations and look after people!

  • mysticmeg_1703 Meg Haber (@mysticmeg_1703) reported

    Thanks to an error on the part of @bt_uk I’ve just lost my dream house as an issue they told me was sorted and not to worry about left me with 6months of arrears on my credit file 🙃🙃🙃🙃 just had a good sob and they’ve hung up on me 3 times so far I haven’t even spoke to anyone

  • TheMrLoophole Nick Freeman (@TheMrLoophole) reported

    Had appalling internet service from @EE for about two months. Despite new router and engineer visit - absolutely useless. Switched to @BTGroup @bt_uk yesterday and game changer. Congratulations to BT and shame on EE.

  • mrs_popsicle Mrs Popsicle (@mrs_popsicle) reported

    @bt_uk three weeks of lies and this morning I find out openreach HAVE NOT applied to the council to do the work needed to fix my elderly mums phone. Was told this happened weeks ago.

  • carl_rob68 Carl Robinson (@carl_rob68) reported

    @bt_uk do you think ringing 3 times in 3 minutes while people are working from home is good customer care. When I answered to tell the person I was in a work meeting they continued to try and discuss my contract. I ended up having to hang up.

  • Beanybabes Mark Dunn (@Beanybabes) reported

    @bt_uk ....because our router is in the hallway. Our daughter watches a lot of stuff streamed from the internet and experiences the same issue. We’ve had full fibre fitted in the last 6 months and the issues we used to have are still present...it’s just rubbish