BT (British Telecom)

BT (British Telecom) Outage Report in Mepal, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mepal, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mepal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mepal, Cambridgeshire, England 11/14/2025 17:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mepal, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Needingworth, Saint Ives, Ely and Mepal.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeedingworth Internet
United KingdomSaint Ives Internet
United KingdomNeedingworth Internet
United KingdomEly Internet
United KingdomMepal Wi-fi
United KingdomEly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mepal, England

Latest outage, problems and issue reports in Mepal and nearby locations:

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.

  • wheatley_martin Martin Wheatley (@wheatley_martin) reported from Swaffham Bulbeck, England

    @bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • DoeGrass Doe Grass (@DoeGrass) reported from Southery, England

    @bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞

  • Miketango35 MarkL (@Miketango35) reported from Ely, England

    @bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nadinehale22 Nadine hale (@nadinehale22) reported

    Really disappointed with @bt_uk ! Being charge £60 for installation (which the guy couldn’t do so my dad ended up doing it) and the ‘final bill’ even though we’ve cancelled in the first 14 days because it doesn’t work!! My parents will be putting a complaint!

  • cfh1984 cfh1984 (@cfh1984) reported

    @btsport why is WWE raw constantly missed on your app? it's a big miss considering how much I pay for the service.

  • scottpieparker Scott Parker (@scottpieparker) reported

    @bt_uk Complaint has been closed although it hasn’t been resolved. Agent mis-sold broadband—said I wouldn’t be subject to CPI this year due to Mar installation date. Told to go in store to open another? Farcical. Can somebody reach out and solve this with me once and for all?

  • Mossy55018 Gary Moss (@Mossy55018) reported

    @bt_uk Once again truly awful service - Charging me £62 per month for broadband when new customers can have it way cheaper. Charging me for cloud -didn't know i had it or being charged for it - been holding for 45 mins while someone trys to remove it. This is robbery !

  • tigercubmum Clare Cook 💙 (@tigercubmum) reported

    @bt_uk I work from home and my BT Broadband in #Headington #Oxford has now been down for over a week, although I had been told by your team it would be fixed on Monday. Although it is an apparently a 'major outage' I can't find anyone else in the area having problems.

  • BinieShah Binie Shah (@BinieShah) reported

    @bt_uk I need my broadband issue sorting today. I was promised my router deliver today and not arriving till tomorrow. Without Internet and need to work.

  • Mary00oa Marina Yates (@Mary00oa) reported

    3rd engineer claimed he DID came today in the property and was threatened by my dog . He actually reported me . I topped up £10 my other giffgaff number so to allow @WeAreOpenreach employee call me while you’re am on the phone with @bt_uk agent. Today s test show network fault

  • dbcox7 Dominic Cox (@dbcox7) reported

    @bt_uk Where is this made clear on the BT website? Why couldn't the BT agent on web chat on Monday give me this information in a matter of minutes? I spent a ½ hour on the chat with the agent finally telling me to clear my Chrome history and cache; I ended the chat there. Please fix.

  • treborapp Treborapp (@treborapp) reported

    @RebelInternetUK @RebelInternetUK Hi I am currently with @bt_uk which used to be reasonably priced and good service. Now it’s neither. Could you DM me please to see if you cover my area. Happy to pay BT an early settlement fee to get rid of them.

  • EvLenz MadKraut 🦒🐧 (@EvLenz) reported

    @bt_uk Right... A lady from @BT_Openreach knocked my door about half an hour ago, wanted to look at my socket. Said she needed to check the signal and would be back in about 20 minutes. I now have a socket for broadband/landline hanging off my wall and no sign of her coming back.