BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Margam, Neath Port Talbot, Wales 12/01/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Treorchy, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomTreorchy Internet
United KingdomBridgend Internet
United KingdomNeath TV
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • sharonSSN sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • maharajablues Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Babyeh66 Helen Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Babyeh66) reported from Swansea, Wales

    @SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • agarethgates Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmilaw lawman (@Jimmilaw) reported

    @bt_uk And you charge etc for a service you should be giving the customer anyway

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I’m still waiting for bt to call me, I’m 100% sure you won’t ring me like you didn’t last time. just bad customer service since I came with you. I need this problem sorting sharp!

  • m66hale Mark Hale (@m66hale) reported

    @bt_uk Is this just with home hungry or can I claim on my mobile. Had problems with signal drop out and when I call I've had mast issues and being told I'm getting great speeds. Shame the myth app wont load on phone as its timed out!! Cheers BT 👍

  • Theatregleek1 By Becky (@Theatregleek1) reported

    @bt_uk Thanks for your help. An engineer has checked line and speed, recommends a new router as ours is very old. I tried calling but after 16 mins on hold still no answer. How do I get one please?

  • shareyourgold WorkInProgress (@shareyourgold) reported

    @bt_uk what’s going on with service at w1? Barely any signal for the past 30mins at least

  • AltglasV Véronique Altglas (@AltglasV) reported

    Interesting experience with @bt_uk. my contract terminated today; I confirmed I will not renew it in Dec. I now receive a bill for next month and I'm told I need to call to cancel my contract otherwise I'll still be billed. Why should I call to cancel a terminated contract?

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    Yet another SMS from @BT_UK to my @O2 phone telling me it's time to upgrade. BTBusiness say I'm not in their system as a customer (because I'm not). At what point does this become harassment?

  • VillaDavman Paul Davenport (@VillaDavman) reported

    @bt_uk Not impressed I’m now being told basically I haven’t got this offer or you would have sent this out!! I have a faulty broadband that drops out and only option I’m being offered is £20 more expensive! Not impressed with customer support

  • LfcBrowne steven browne (@LfcBrowne) reported

    @bt_uk awful service from BT no internet from yesterday rang them to see what can be done the girl said nothing at all you just have to wit until it's fixed.

  • sblakeborough Steve Blakeborough (@sblakeborough) reported

    Hi @bt_uk The fibre installation engineer hasn't shown up. Your tracking site is rubbish and keeps my in a loop with no answers. Your phone service has 20-30 min est wait time. I need to know what's going on :(