BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Margam, Neath Port Talbot, Wales 03/18/2026 14:35

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, Treorchy and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Total Blackout
United KingdomSwansea Phone
United KingdomTreorchy Internet
United KingdomBridgend Internet
United KingdomBridgend Phone
United KingdomMaesteg E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JMccutc933 John McCutcheon (@JMccutc933) reported

    @SkySports Why is so much of the German football on the App and not the TV. Never got that with @btsport

  • bdi_solutions BDi Solutions (@bdi_solutions) reported

    @bt_uk what is the email contact for customer services?

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk And no answer on the cancellation lines so I’ll cancel my direct debit for time being.

  • thiscrs Chris (@thiscrs) reported

    @bt_uk hello, are there issues with internet on the Wirral? None of my devices are able to find the internet although the wifi network is still discoverable. Thanks.

  • IanMillin2 Ian Millin (@IanMillin2) reported

    I cannot believe that @bt_uk disconnecting the communities broadband for the second time in two months after the account being used by someone else. The account is paid by the project so surely they cannot cancel the line when the other person cancels.

  • FionaGeofio Fio (@FionaGeofio) reported

    @peppercott @bt_uk All part of their New Normal as said it will never be ours!🚫

  • peppercott Serendipity (@peppercott) reported

    A promised call back by 10:15 never came A promised email after a chase call from me never arrived Dad now has no phone line. @bt_uk you are a disgrace

  • imaginanter Jennie (@imaginanter) reported

    @bt_uk Why is it not possible for BT mobile users to access the free WiFi on the London tube network?

  • BeenDunOver Unhappy Customer 🤨 (@BeenDunOver) reported

    So, just been taken through @bt_uk @BTGroup account review. Surprise, dressing up an already over priced service, if you pay us a £1 more we will give you loads of things I don't need including full fibre upgrade (no plans in place to build!). #BT_BroadbandRipoff @CommonsDCMS

  • FayeWhelan Faye Allen (@FayeWhelan) reported

    @bt_uk Tried again still not working.