BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Margam, Neath Port Talbot, Wales 11/29/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Treorchy, Neath and Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomTreorchy Internet
United KingdomBridgend Internet
United KingdomNeath TV
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • SianRhian Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales

    @bt_uk Our broadband has been cut off apparently my dad called up this morning so fix it but I don’t think he did tbh. I just want to know if he has.

  • jamietomx Jamie Thomas (@jamietomx) reported from Swansea, Wales

    @Sam_G20 @dylanmaher26 @btsportfootball @btsportscore @btsport @premierleague He's a crap Tom Huddlestone

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport I’ll be expecting a refund for BT box office the sound is shit!! 🤬🤬

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • rachrob1987 Rachel Roberts (@rachrob1987) reported from Swansea, Wales

    @btsport sort the sound out on bt box office. Didn’t have this issue when it was on by sport 🤬

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • GriffinSpurs Griff (@GriffinSpurs) reported from Bridgend, Wales

    Hey @btsport your app and your website is ******* shit. Won’t let me log on

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmamitchellfpr Emma ~ Editor ~ Creating Perfection #SaveTheArts (@emmamitchellfpr) reported

    @bt_uk Down AGAIN! ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • bridgetcam7 Bridget Cameron (@bridgetcam7) reported

    @bt_uk Ridiculous service. Trying to charge me for notice I gave you in October, that I was moving overseas on 3 November; and now you are trying to charge me for a place I haven’t lived in for 2 years! Get your **** together

  • emmamitchellfpr Emma ~ Editor ~ Creating Perfection #SaveTheArts (@emmamitchellfpr) reported

    @bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!

  • Leeashman007 Harry (@Leeashman007) reported

    @bt_uk Customer service keep telling me there is no point escalating as it won’t do any good. Do #bt really think this is acceptable

  • Sunny08040962 Sunny (@Sunny08040962) reported

    @bt_uk seriously poor service. Your team cannot be bothered to respond and when they do it totally disrupts the service. My speeds are NOT AS GUARANTEED sort this out or refund my bill.

  • ms_sgc MsSGC (@ms_sgc) reported

    @bt_uk I got through after almost 2 hours to be told it would be a further 45 minutes to wait to speak to open reach & then my signal cut out. I just want someone to contact me to tell me why the engineer didn’t arrive & when he will & there’s zero information so far on that.

  • s40kjw Kiim Weston (@s40kjw) reported

    @bt_uk can somebody please help me I cannot get into my by app it keeps glitching when I’m trying to login then saying my details are wrong #sofrustrating

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk Rita, you now have the account number and address. Please advise what is going to be done to get this fixed today? We've told fix dates of 10, 11, 15, 16 and 17 December and it is just ridiculous now. Our neighbours have connection but we don't and no one has been able to say why

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk @OpenreachHelp We have now been without Broadband for almost 2 weeks. This is completely unacceptable. Get this sorted or advise how we take this further and get someone to take our complaints seriously! Terrible service.

  • mrchinchin25 Matt T (@mrchinchin25) reported

    @bt_uk Hi, I'm trying to find out what happens next with my order (VOL013-540542666685) - I called the fibre team last night but couldn't stay on the line on-hold once I was transferred. Can you help? Just trying to find out what happens next, and when?