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BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Margam, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Swansea, Treorchy, and Maesteg.

CityProblem TypeReport Time
Bridgend Total Blackout 12 days ago
Swansea Phone 15 days ago
Treorchy Internet 19 days ago
Bridgend Internet 27 days ago
Bridgend Phone 1 month ago
Maesteg E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • WillJones15
    Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • danygraig70
    Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • TheRealTR19
    Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • Davetails
    David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • agarethgates
    Not The Singer (@agarethgates) reported from Porthcawl, Wales

    @btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • maharajablues
    Maharaja Blues🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇳🎸🥃 (@maharajablues) reported from Ogmore-by-Sea, Wales

    @bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • sharonSSN
    sharon simpson (@sharonSSN) reported from Porthcawl, Wales

    @bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • mrjpbutler
    James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • kiebenson
    Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • paulpottsmusic
    Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • guido342
    David Guy (@guido342) reported

    @bt_uk @carolinegibb Same problem since your 'update' earlier on BT TV Box PRO.

  • andyaaa09
    Andyandyandy (@andyaaa09) reported

    @bt_uk what is going on with the bt tv pro box. I followed all your “instructions” it’s worse than it was before. Please sort it! Your failing to provide a service I pay for so you better not charge me until it’s sorted

  • DanRear1984
    Dan Rear (@DanRear1984) reported

    @bt_uk I’ve already tried that. None of my subscription channels are working. I received a text this morning to say there maybe issues with my tv but surely they should be resolved now?

  • NatTheNocturnal
    ✯ Natalie ✯ (@NatTheNocturnal) reported

    You know they say bad things come in threes.. well, I had my three so no more please!! • No hot water since Monday morning • No heating since Monday morning • My Wi-Fi has gone down Thankfully @bt_uk are on it & luckily I have a mini hub already that they’ve switched on

  • guido342
    David Guy (@guido342) reported

    @mikeburnieactor @bt_uk Me too, their update sent earlier is a cockupdate. Tried to fix one recording problem and created s worse one. I reported it 'reboot the hub' stock answer. BS

  • NatTheNocturnal
    ✯ Natalie ✯ (@NatTheNocturnal) reported

    Ah great.. now my bt Wi-Fi isn’t working!! This has just been a **** day! The @bt_uk hub is solid orange. I’ve switched off and on, that didn’t help. What do I do @BTCare

  • TheGingerGringa
    TheGingerGringa (@TheGingerGringa) reported

    @bt_uk, Why are none of my channels working? I've run your diagnostic fix, by texting you, and it has made it worse. At least I got the channels before, just with poor signal.

  • nickii5979
    Nickii sultan (@nickii5979) reported

    @bt_uk service has been down for hours now and yet noone to be able to speak to to get sorted

  • Kai_Furr
    Kai_Furr (@Kai_Furr) reported

    @bt_uk is there's a reason I get a letter saying that my monthly bill is going up today, but when I'm trying to chill and twitch stream my Internet service has disconnected three times in the last 20 minutes?

  • BowlesAnd
    George and Karen Bowles (@BowlesAnd) reported

    @bt_uk Joke! No call today either. Just an email telling us you have closed our complaint, and that you are please to have helped! This company is ridiculous.