BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Margam, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Margam, Neath Port Talbot, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bridgend, Treorchy, Neath and Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Internet | |
| Treorchy |
Internet | |
| Bridgend |
Internet | |
| Neath |
TV | |
| Neath |
Internet | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Margam, Wales
Latest outage, problems and issue reports in Margam and nearby locations:
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave
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David Taylor
(@Davetails) reported
from
Aberavon, Wales
@kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.
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jasey
(@llangyjack) reported
from
Port Talbot, Wales
@bt_uk guess what it's not working again !!!!!!!!!!!
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Daniel rees
(@Racingdanny8) reported
from
Cwmafan, Wales
My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT
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Marc Teesdale
(@Marct009) reported
from
Swansea, Wales
@ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Sarah Bell
(@danygraig70) reported
from
Porthcawl, Wales
@BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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John Rose
(@Thezimbabwean1) reported
from
Llantwit Major, Wales
@dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.
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Paul Potts
(@paulpottsmusic) reported
from
Aberavon, Wales
@chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SARAH
(@stigface) reported
@btbusinesscare It’s incredible that you guys keep posting such positive stuff to new/potential customers yet constantly ignore existing customers issues. You are truly awful.
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James Sullivan
(@JimPatSully) reported
@bt_uk WiFi is down in St. Agnes Cornwall TR50UX...any idea why and when it will be back up? Will make working from home very difficult 😞
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υтнαѕ
(@Uthas1) reported
@bt_uk I'll also mention I was out of contract and I never renewed my contract either. To send a debt letter during the biggest financial crisis in most peoples lifetime is a royal slice to anybody neck. I have nothing but pure hate for BT.
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Neville Woods
(@GardnerWoods) reported
@bt_uk @frankevans074 i’ve been through hundreds of these comments and this is the only positive feedback i’ve seen. BT for me was a terrible experience, both for me and my business, didn’t swap to another service out of loyalty, so glad i’m shot of BT now. don’t use BT, it’s consistently rubbish
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Emily Wilford
(@E_Wilford) reported
Day 2 of the new lockdown, here we go again... @BTCare my Wi-fi isn’t working. Please can you help?
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Naim Khan
(@naimkhan513) reported
@bt_uk I was with BT for over 20 years. Always had poor speed so decided to cancel my contract and got 4G broadband. Never been happier and wish had done it years ago. I get download speeds of up to 80 mbps (12 with BT). And I am paying less!
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Neville Woods
(@GardnerWoods) reported
@MarkColes01 @bt_uk BT customer service was consistently bad. spending hours on the phone waiting for an answer, crap responses, no solutions, no explanations, expensive service
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Sarah Douglass
(@SasDouglassx) reported
@bt_uk @educationgovuk @bt_uk I need Adam Wheeler from Executive Customer Resolution Team to call me NOW I’ve been cut off for BT’s shambolic account handling & Had this crap since sept 2019!! I’ve had enough!!! I need a call now!
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Andersonstown News
(@ATownNews) reported
Lockdown begins in earnest just as @bt_uk cut off our Editor’s phone & broadband connection - despite fact that we never requested a cancellation, as pointed out in a series of emails & frantic phone calls after Xmas. Looks like we will need intervention again of Ashley at BT HQ
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AG
(@a_gallagher4) reported
@bt_uk I’ve been with BT (not out of choice) for years. Rang repeatedly over issues. Consistently lied to. We’re in a world where I can get 1TB of internet elsewhere, yet BT’s “amazing internet” as recently advertised, is utter shite. As is their customer services.