BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Margam, Neath Port Talbot, Wales 02/05/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend, Port Talbot, Neath, Maesteg and Pentre.

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City Problem Type Report Time
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomPort Talbot Total Blackout
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomNeath Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • llangyjack jasey (@llangyjack) reported from Llangyfelach, Wales

    @bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • Marct009 Marc Teesdale (@Marct009) reported from Swansea, Wales

    @ufc @UFCEurope @btsportufc @bt_uk @btsport there's a very good reason that people illegally stream events like this. I specifically came back to BT for UFC when the regained, 2nd event on PPV in two months. Very very poor. I was told the last even was a one off 🤔 #cancelling

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 2401Chief 2401MasterChief (@2401Chief) reported

    @bt_uk evening; could you advise me if there’s a way of emailing your customer services department to give my 30 days notice to cancel my broadband connection or do I need to call? Thanks in Advance

  • LeonZeGerman Leon (@LeonZeGerman) reported

    .@bt_uk Hi BT. Recently upgraded to Fibre 300 at a discounted price of £39.99. Service went live, now been downgraded as “it was a mistake” and there is no way of honouring the price, despite having it all in writing. Seems poor from a massive company, no?

  • HerInTheChair Tilly (@HerInTheChair) reported

    @BDubleYou @bt_uk Very true! It seems to be working now for me on IOS. I hope that’s the end of the trouble.

  • LouLouWalsh Louise Walsh (@LouLouWalsh) reported

    @bt_uk Yes - it’s been going on since the 17th March. The masts in Twickenham have been down so there has been no signal.

  • KlausSchmierer Klaus Schmierer (@KlausSchmierer) reported

    @bt_uk You say We Connect for Good. We’re here to help. Both untrue. Inside/outside engineer promised two weeks ago, never arrived. Neither WiFi nor minihub working. In the best traditions of a monopoly, you don't seem to care.

  • RTx999 RT (@RTx999) reported

    @bt_uk this is the worst customer service I’ve ever experienced. I’ve been on hold for 2 hours 10 minutes...and counting. I’ve moved house...I’m not looking to split the atom!!

  • PompeyCyclist Pompey Cyclist (@PompeyCyclist) reported

    Hi @bt_uk three times today I was endangered by a driver of one of your vans. Does this come free with my Broadband deal or am I paying extra for that? Being attacked by a member of your staff must be a breach of contract on your part, right? So I can terminate early?

  • APscfc2008 A P (@APscfc2008) reported

    @bt_uk Was having the issues at work all day today. Unfortunately I have finished work now so couldn’t tell you any more information.

  • JustWilliamson Will (@JustWilliamson) reported

    @bt_uk Our @virginmedia broadband goes down about once a fortnight and the whole street could be interested in switching to BT. Is there a way we can petition for you to bring fibre to us? It's on other nearby streets but not ours.

  • charlieosborne Charles Osborne (@charlieosborne) reported

    @OpenreachHelp Thanks for the reply. It’s a change from ADSL over copper with another provider to new FTTP service with @bt_uk. Just been told by BT that your engineer “didn’t bring enough cable” 🙈. Would be great if ‘Michael’ could have just answered the phone no. you gave us & explained!