BT (British Telecom)

BT (British Telecom) Outage Report in Margam, Neath Port Talbot, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Margam, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Margam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Margam, Neath Port Talbot, Wales 02/12/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Margam, Neath Port Talbot, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Swansea, Bridgend and Neath.

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City Problem Type Report Time
United KingdomSwansea Internet
United KingdomBridgend Internet
United KingdomBridgend Internet
United KingdomNeath Internet
United KingdomSwansea Internet
United KingdomPentre Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Margam, Wales

Latest outage, problems and issue reports in Margam and nearby locations:

  • WillJones15 Will Jones (@WillJones15) reported from Swansea, Wales

    @bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 @ITVWales @bt_uk The mobile phone signal is generally good. But if I need to download important files I connect my computer to my phone rather than use @bt_uk internet. Never been able to get it consistent in spite of many calls with @BTCare

  • danygraig70 Sarah Bell (@danygraig70) reported from Porthcawl, Wales

    @BTGroup @bt_uk I have had huge problems with my internet for many months. It has resulted in the road being dug up, new cables put in and a new hub. The customer service I received from Gurleen in the Leicester office has been 1st class. She cared. Many thanks to her!

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • andyj7 Andy Jones (@andyj7) reported from Skewen, Wales

    @btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • kiebenson Kieran (@kiebenson) reported from Swansea, Wales

    @WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.

  • mrjpbutler James Butler (@mrjpbutler) reported from Dunvant, Wales

    have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • Racingdanny8 Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    My Internet is really starting to piss me off, engineer not sorting problem outside till Thursday 😡 @bt_uk @BT

  • Owsh94 Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • Davetails David Taylor (@Davetails) reported from Aberavon, Wales

    @kadyn25141054 @carolynharris24 @btsport Yup cancel the DD and talk to them when all this is over.

  • llangyjack jasey (@llangyjack) reported from Port Talbot, Wales

    @bt_uk guess what it's not working again !!!!!!!!!!!

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • paulpottsmusic Paul Potts (@paulpottsmusic) reported from Aberavon, Wales

    @chelleybaby73 Always nice to be on @ITVWales. Had a few technical issues mainly due to poor @bt_uk internet. But we managed to get it done in the end.

  • gwentvillan ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • owen485 owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAnnieGray Annie Gray (@DrAnnieGray) reported

    Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.

  • PGtwweets pam g (@PGtwweets) reported

    @defiaye @bt_uk My mum had problems with her BT broadband. They fobbed her off for a week so I went to hers with my laptop to run tests and rule out her equipment, called them, explained I'd tested everything in the home and it was at their end. They fixed it within 24hrs.

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!

  • Gough13Paul Paul Gough (@Gough13Paul) reported

    Cam someone at @bt_uk contact me as my Internet is down and can't get hold of anyone. Thanks

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk explain how you’re not going to come on time to fix the internet and then arrive but only use the doorbell that requires internet … that’s clearly not going to work because that’s what you’ve come to fix??

  • JaphetOlaremi Japhet Olaremi (@JaphetOlaremi) reported

    @bt_uk Hi customer support I just got delivery of my bt smarthub 2 and trying to set up..i have connected the red ethernet cable to the WAN but the other end is not fitting into to my socket? Dont know if the socket is the right port

  • Ricki01111240 Ricki (@Ricki01111240) reported

    @bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk From the engineer not arriving on time, to no contact being made despite the lateness and then a reschedule being available 2 days later I find is quite unacceptable and would like to see a better service done by yourselves.

  • austinwillhale austin hale (@austinwillhale) reported

    @bt_uk honestly my fault hasnt been fixed again but youve switched off all my mini hub and data because according to you its fixed i cant connact bt because your having a day off for key workers ive never stopped working through this but i still have to work you need to call asap