BT (British Telecom)

BT (British Telecom) Outage Report in Llangollen, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Llangollen, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llangollen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Llangollen, Denbighshire, Wales 02/13/2026 14:00

February 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Llangollen, Denbighshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Wrexham and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham Internet
United KingdomOswestry Phone
United KingdomOswestry Phone
United KingdomOswestry Internet
United KingdomWrexham E-mail
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Llangollen, Wales

Latest outage, problems and issue reports in Llangollen and nearby locations:

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk Done the complaint is in the system but they said it would be passed to someone higher and they would contact me. It is now close of play Monday and still no response.

  • michaelgstokes Klem Fandango (@michaelgstokes) reported from Gresford, Wales

    @reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.

  • becsgriff Rebecca Griffiths (@becsgriff) reported from Ruthin, Wales

    @btsport any chance of answering the phone so I can cancel this is ridiculous

  • Danmlk Dan Barton (@Danmlk) reported from Oswestry, England

    @bt_uk the wife works for BT and the home Wi-fi is poor. Been looking at the home discs but can’t order them. Can you help please. Wi-fi at home is a bit crap....

  • Will9495 Will Thomas ⚪️ (@Will9495) reported from Wrexham, Wales

    Just watching Burnley v Villa on @btsport and she is a terrible commentator who ever it is!

  • jakeshone Mark Shone (@jakeshone) reported from Oswestry, England

    @bt_uk absolute disgrace. Been on the phone over an hour 5 different departments and cut off. You have been charging me for 24 mnt for a plan that I never had due to your mistake but you only want to give me back 3 months money because I should have checked my bills more closely.

  • ripinmypants Ryan Davies (@ripinmypants) reported from Wrexham, Wales

    @btsport £25.00 for the fight is daylight robbery to be fair I’ve paid it but ******* that’s rough ... #Btboxoffice #WilderFury2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sue_fle Sue (@Sue_fle) reported

    @Philippa_Perry I’m pretty good at managing my money on the condition the services I buy work for me. @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will tlr 10 days to fix. All for £100+ per month!!!

  • C0CO_LISSA CONSTANCE THE HORMONE MONSTRESS 💕🫦😈 (@C0CO_LISSA) reported

    @bt_uk Yes my internet is still not working and I don’t understand why, I tried the options you suggested but it was still no help. I’ve switched off and on the Wi-Fi box and this is the 4th day and it’s still not working I don’t know what to do.

  • solteague Solomon Teague (@solteague) reported

    Day 8 of Broadband Hell - where there is no broadband. Service from @BT_UK horrific. WFH nightmare. Hotspot off v poor 4G signal or working at in-laws’ house 8 DAYS & counting. £52 p/m for hrs dealing with helpdesks & waiting days for yet another engineer visit. HOW MUCH LONGER?

  • gkinsella Gary Kinsella (@gkinsella) reported

    @bt_uk seems you have removed the customer out of customer service. I had to call for support yesterday evening. The agent opened a complaint and this morning it’s been closed without any update or addressing of the issue. I am so glad my customers don’t such a crap experience

  • AndrewExplainer Andrew Knowles - Copywriter (@AndrewExplainer) reported

    @bt_uk Hi - internet service very poor in our area this evening. Streaming is stop-start.

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported

    @bt_uk The problem is that I can’t get my account number because I can no longer access My BT 🤔

  • Lisaluvsmotogp Lisa 🌻 (@Lisaluvsmotogp) reported

    @RacingArmchair I just think it's out of order that they've changed it without any notice I can't stand the world feed that's why I never watch warm ups. If this is to get new fans in they're gonna lose a lot of the old ones. I only pay for BTSport to watch MotoGP

  • Zach479129001 Zach (@Zach479129001) reported

    @techepow @bt_uk Wouldn’t have a problem if you was with @skytv

  • Sue_fle Sue (@Sue_fle) reported

    @Baddiel I see you follow BT! @bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!

  • WessexWeather Simon (M7WWX) (@WessexWeather) reported

    If you are a @bt_uk customer, did you have a duplicate direct debit taken this month, then refunded a week later? I wonder how widespread this was, and how much money BT made by holding onto everyone’s money for a week… @BTCare