BT (British Telecom) Outage Report in Llangennech, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Llangennech, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llangennech and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Llangennech, Carmarthenshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Llanelli, Swansea and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
Phone | |
| Llanelli |
Internet | |
| Swansea |
Total Blackout | |
| Swansea |
Wi-fi | |
| Carmarthen |
Internet | |
| Carmarthen |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Llangennech, Wales
Latest outage, problems and issue reports in Llangennech and nearby locations:
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
@bt_uk Yes apparently there is a service issue. No restoration estimate on the website. I am working from home on 4G which is not ideal. Light is purple on the hub
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jasey
(@llangyjack) reported
from
Llangyfelach, Wales
@bt_uk Internet still down fault reported 6 days ago engineer came today says another 2/3 days absolute joke of a customer service all the promises made on TV adverts are a myth can't wait to get out of this contract !!! Thanks again BT
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Will Jones
(@WillJones15) reported
from
Swansea, Wales
@bt_uk @MarcAllera can you please extend my thanks to Heather in Newcastle who has resolved my TV issue. She sorted it in 5 minutes and was excellent. Offshore who I spoke to last week were useless & spent 40 minutes not solving the issue and closed my complaint without contact.
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catherine lewis
(@CathLew13) reported
from
Llanelli, Wales
@bt_uk 6th call in 2 days from BT openreach. Today Kevin said I had internet connection problems. Told him he a scammer. We talked over each other a bit & then he said "You will lose your internet connection you f***ing *****"!!! I think BT should send Kevin on a PR course!😂
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Tony Sharpe 🍺🎤🦢🏴🤘🏻
(@CelticWarrior_3) reported
from
Swansea, Wales
@iwanwroberts Yeah 💯 very poor from @btsportfootball @btsport
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Helen Roberts 🏴
(@Babyeh66) reported
from
Swansea, Wales
@SharpHomeUK I have a Sharp Smart TV - please tell me how I can get the @btsport app as I am a new BT Sport customer through @EE I cannot find the app in the TV’s app list, thank you.
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@bt_uk My elderly Mum receives 3-4 scam calls a day on her BT land line. Registered with TPS but it doesn't stop them. Do you offer any type of call screening service to stop these unsolicited calls please?
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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les
(@rapcolumbo) reported
from
Llanelli, Wales
@MikeBubbins @btsport Ah right. Never had a BT box.
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James Butler
(@mrjpbutler) reported
from
Dunvant, Wales
have watched better streams than this, fix it asap @btsport or switch off the commentary completely #btsport
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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𝙹𝚎𝚜𝚜𝚒𝚌𝚊 𝙷𝚊𝚛𝚛𝚒𝚎𝚜
(@jessicaharries) reported
from
Llanelli, Wales
@bt_uk Hi 😊 we have recently signed up with yourselves. Our internet was cancelled by Sky before you set us up so we have been left without. I spoke with someone on chat last night who advised I need to call to activate the service remotely but I understand you’re very busy as
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Andy Jones
(@andyj7) reported
from
Skewen, Wales
@btsport panel very poor its clear and obvious error. As Crouchy says falling over before contact so no penalty should be awarded.
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Kieran
(@kiebenson) reported
from
Swansea, Wales
@WelshAmbulance @NHSDirectWales @bt_uk Unfortunately referred to Morriston ED so currently waiting. All staff working as hard as possible but crazy down here.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Medi George
(@MediGeorge) reported
@bt_uk can you give me an update on my broadband? Has been down for nearly 48 hours and your engineer didn’t bother turning up today for a booked appointment. Have tried DMing you but have not received a response.
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Sally O'Keeffe
(@SallyOKeeffe96) reported
Safe to say I’ll never touch @bt_uk with a 10 foot barge pole ever again and strongly recommend everyone else avoid them like the plague. Haven’t had their service since September and still trying to charge me. Absolutely disgusted. Appalling service.
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michael whyte
(@mike_whyte) reported
@bt_uk Thanks Rob I’ll have to hold off as my speed is so slow I can’t allow my child to watch his favourite night time cartoon at the same time as opening a web browser. I’ve had a long running issue with the broadband, tonight’s speed tests prove that speed is available to me
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Emma Wright
(@wrightemma429) reported
@bt_uk our broad band speed is shocking. Absolutely rubbish. We have to use 4g on our mobiles as it’s that poor.
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imaner76
(@imaner76) reported
@bt_uk @virginmedia Thank goodness that @VodafoneUK have a reliable and robust service via my mobile, otherwise we'd have no internet and working from home without it... impossible.
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bob tofield
(@TofieldBob) reported
@bt_uk Hi BT we were expecting two digital phones to arrive as ordered by your customer service. Nothing has turned up. Please advice where my order is?
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Nickster
(@Nickster69t) reported
@bt_uk BT, my contract is up for renewal been with you for services over 25 years, no one contacted me, I’ve asked for fibre for 5 years as line down my country lane is constantly damaged doesn’t hold 40/10 well. You say talk to @openreach, they say it’s you you say it’s them 1/2
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Lynn Hancock
(@lynnhancock) reported
@bt_uk Do you think it's reasonable for an 82 year old woman, not in the best health, to wait more than 10 days for her landline/lifeline to be fixed? Tues at 23.59 - or before - was the latest deadline that came and went without contact. Can you help please?
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Medi George
(@MediGeorge) reported
@bt_uk Can I get some help with my broken broadband instead?
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The Chipmunk 🇺🇦🇪🇺
(@the_chipmunk) reported
@bt_uk not very professional when an engineer fails to turn up and your automated system hangs up on a customer TWICE is it?