BT (British Telecom) Outage in Llandeilo, Carmarthenshire, Wales

@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!

Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk

@SkyHelpTeam @SkyUK @BTCare So what I've decided to do @SkyUK and @bt_uk is cancel my direct debit to both @SkyUK and @bt_uk until this is dealt with. To summerise this. Sky and BT have tied saving me money on a £62 a month bill, and in doing so this month its now costing me £141 a month. TBC I'm sure.

@SkyHelpTeam I 'dropped' you hipsters a message and was told to resolve my issue online. My @SkyUK bill has gone from £62 a month to £109.75 per month and my multiroom has been cancelled. @BTCare are charging me £32 a month so. My bill has now over doubled for a lesser service...

@BTCare why do i have to logon to every bt openzone service #crazy

@BTCare That has been fixed! What I’m saying is that since it has been fixed we are having trouble with buffering and signal strength

@BTCare Look...basically we lost phone reception after engineers work on the local junction box...a man came out and fixed it but since fixing that problem we are now experiencing buffering which has never happened before and the signal strength has dropped considerably...that is what I

@FrancineStarkey @bt_uk We're working on it, Francine! Many of our customers are now reporting that their service is returning, so hopefully it's not too long before yours does, too. - Rory

@bt_uk Line down, AGAIN.

@bt_uk just confirm the outage in Crawley, please. We all know it, but if you could get on to fixing it, well that would be swell. Cheers.

@iD_Mobile_UK Here’s me thinking it was something to do with my iPhone. Please fix ASAP. I’m not at home so no Wifi. Thank god im a @bt_uk customer and can use BT-FON in the mean time.

Thank god im a @bt_uk costumer, this @ThreeUKSupport outage is a pain in my job, good job I’ve got bt fon to log into 😃

Can @bt_uk kindly stop ringing us we dont owe you any money we have rectified it and have made a complaint. It was an old account from an ex manager that left in 2013. It would’ve thought this would’ve been rectified then. We are now with @VodafoneUK who provide a better service

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@Doonster3011 @bt_uk Move to Giff gaff mate, no problems there...

@bt_uk 4weeks but apparently you wouldn’t know because I’ve not told you that your service is down and you can’t track when it is 🤔

13 weeks since trying to order phone line from @bt_uk, still no sign of one. @WeAreOpenreach and @McCarthyStone blaming each other. Over 20 elderly residents without a phone line. They have until the close of Friday 18th to provide solid answers. @Ofcom complaint looming.