BT (British Telecom) Outage Report in Llandeilo, Carmarthenshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Llandeilo, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Llandeilo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Llandeilo, Wales
Latest outage, problems and issue reports in Llandeilo and nearby locations:
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
Well done @bt_uk you’re an absolute joke! Not only do you never give me the speed you promise, the service is so intermittent I have to ask, what is the point. Settled down to watch champions league only for the broadband to go down again!! #worstprovider
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Claire 💙🏴
(@smithymanderz) reported
from
Pontyberem, Wales
@bt_uk can anyone help with our broadband order? Over a week in our new property-informed you of the move 2 weeks prior to moving and still no sign of broadband being connected #unacceptable #unhappy #needbroadbandaccess
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk so just I’m settling down to watch the Liverpool Aston Villa game my Internet has decided to play up. Now I’m in a guaranteed 100mb do it they pay me £60 per day. Funny when I do a speed test it’s ok, but the whole house is Internet down!
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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PAUL REES
(@PAULREES10) reported
from
Pontarddulais, Wales
@JonyWestwood @btsport Watched it last week, never realised how good he had been. What a player 👏👏
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk funny how when I run MY BT app it never says the speed is too low and I’m always in my guaranteed download and upload but when I run it with other tests including bt wholesale they never achieve the speeds especially when we are having issues in house!!! Guaranteed Con!
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Andrew Lewis
(@Andrew_Lewis_11) reported
from
Ammanford, Wales
@bt_uk So you really make my life hard!! Internet so slow son constant complaining. I should be on 150MB download and nobody else online!! Reboot of router, changes ip subnet so nothing works! Reboot again changes router IP address!! Can’t even open app. But I still guess you say all ok
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Wayne Cater
(@waynecater1) reported
from
Ammanford, Wales
@btsport are an absolute shower! Have to wait up to 7 days on a call back resolve an issue. And it’s all because of their bloody app update. Idiots. Still take our money tho!! Careful bout signing up to them People. It’s Ongoing months now! Missed so much sport I’ve paid for.
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stuart davies
(@stuartd32) reported
from
Pen-y-groes, Wales
@bt_uk can you please tell me why I’m paying for a broadband service that keeps dropping ever few hours? Can someone please help
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FreshBites Ammanford
(@Freshbites_) reported
from
Ammanford, Wales
Anyone eles BT broadband down, ours has been down since yesterday morning. As a result of this we are very sorry we cannot accept card payments at the moment. Very sorry for any inconvenience. @btbusinesscare @bt_uk
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Sonny Jim
(@johneds53) reported
from
Carmarthenshire, Wales
@bt_uk why is it that we are unable to speak to anyone to report a fault. I have an elderly aunt who is currently shielding who has no access to the internet and unable to receive or make a call. Can someone contact me please to report this absolutely terrible customer service.
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Gaynor Madoc Leonard
(@MadocLeonard) reported
from
Carmarthenshire, Wales
@Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vincenzo Franco
(@vmfranco92) reported
@BTCare raised a complaint about a mid-sold package when recontracting last Friday. Have not been called back. Also, asked to be put back onto old package as 14 day cooling off. was told would take 5 wrk days. This has not happened, & now I’ve just got returns bag. Unacceptable!
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Julia Teale
(@Gilljl) reported
@bt_uk Terrible customer service. Staff don’t know processes, cut us off twice, promise to call us back within 72 hours. That was on Monday and we’re still waiting! In any case this would be unacceptable but when you know it’s in relation to a bereavement it’s disgraceful!
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ook
(@OOK_Librarian) reported
This morning, Internet OK. Go for a walk down the road, BT engineer working in green box. Arrive home, no Internet. 🤔 @BTCare
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Chris | TheCynicalKitty
(@TheCynicalKitty) reported
For a internet company with 100000's of customers @bt_uk's stock price sucks...
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Rob
(@RobOfEarth6) reported
@bt_uk hi yet again shambolic organisation. Why do your staff hang up when they don’t have an answer and a manager refuses to speak to customers. ??
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Eric Linge
(@lingey10) reported
@btbusinesscare hi I’ve been passed from caller to caller and no one would answer my question and then after 45 minutes they just hung up on me. Can anyone on here please help me as at the moment I’m not a happy customer
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Daniel Craft
(@DanielCraft94) reported
@MarcAllera Can you sort the @bt_uk connections team out working with @OpenreachHelp I’ve been left without service for months multiple orders endless phone calls and no advised call backs. -119 days since my order, working from home almost impossible because of the incompetence.
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Rob
(@RobOfEarth6) reported
@bt_uk Hi again shambolic organisation - are all your agents trained to say “a manager isn’t available”. Disgusting customer service. Never experienced anything like it.
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kels c
(@12Clarkey_) reported
@emilyburrows5_ @bt_uk I was told on Monday that it would be the 9th but it wasn’t 100%. The ducting work was done a week ago. All internal work was done prior to Christmas. Yet nothing. I can hear how bad the quality of the live lessons are too! They lag constantly
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Daniel Craft
(@DanielCraft94) reported
@bt_uk Please get someone to call me I cant bare wasting another 2 hours explaining the entire issue again to someone who doesn’t care @bt_uk