BT (British Telecom) Outage Report in Heanor, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Heanor come from postal codes DE75.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
Phone (10%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Nottingham, Mansfield, Alfreton, Derbyshire, Ripley, Heanor, Castle Donington, Matlock and Ilkeston.
City | Problem Type | Report Time |
---|---|---|
Derby | Phone | |
Derby | Internet | |
Derby | Internet | |
Derby | Internet | |
Nottingham | Phone | |
Mansfield | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
-
Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
-
Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
-
OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
-
Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
-
Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nathan
(@NathLambert4) reported
@skytv and @btsport rinsing UK customers to watch their product whereas the rest of the world can watch their pick of the games regardless at what time they want to on services such as Disney+ where the price is INCLUDED. England is a horrible, greedy country
-
Joe Marriner
(@topmarriner) reported
@bt_uk had to go online to be told there's a problem in my area that will get fixed in the next 28 hours but no email to say that my 4G will be activated? Surely this is incorrect
-
Italocryptos 💥😈💥
(@Italocryptos) reported
@bt_uk I dont know what to do anymore, engineeer was out last week, again fault on the line. I report the fault a day later they tell me I have to call to book an engineeer, i call 1 hr on the line, noone picks up. What a terrible terrible service ‘@bt_uk
-
lee hill
(@leehill94) reported
@bt_uk Are you able to tell me what you think a good download speed is? Im appalled my your poor internet. Its embarrassing. I don't want to talk to your shiity call centre's and be on hold for hours. What is the download speed you SHOULD be offering?
-
Steve Hill
(@stevehillthen) reported
from
Brightons, Scotland
@btsport can you please cancel my monthly payment (made 20 minutes ago)? I cannot cancel online and you’re not showing the game I wanted to watch (misleading info). Many thanks
-
mark cosstick
(@markcoss1) reported
@bt_uk why is it so hard to speak to a human being at bt about a fault with broadband and phone service . Quick enough to take my money though aren't you. Appalling customer service
-
Adam Summerton
(@adamsummerton) reported
The Champions 2-0 down at HT 👀 Expecting a frantic 2nd half - live on @btsport #TorinoMilan
-
Mook®🦉
(@escribitionist) reported
@bt_uk my by login stopped working.. why?
-
Ben Smith
(@BenSmit49787810) reported
@bt_uk Worst internet speed, over priced always lagging false advertisement never really get what we are promised or paid for, example you say 50 megabytes speed in actual reality it’s like 10 megabytes!…
-
lee hill
(@leehill94) reported
@bt_uk So effectively i have to a **** load of money to you to get the same standard of Internet ill get normally elsewhere? Embarrassingly bad Internet