BT (British Telecom) Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Heanor come from postal codes DE75.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Heanor, Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Ripley and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
-
Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
-
Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
-
Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
-
andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
-
Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
the mrs
(@gman0783) reported
@bt_uk If this is how you treat your loyal customers then @SkyUK will soon be getting an influx of new customers. That increase is ridiculous and so soon after you offered me that deal of £29.99. New customers need to run for the hills
-
Donald Pond
(@DonaldPond6) reported
Here’s a sneaky one. I had a @bt_uk mobile contract. Last month they told me I had to move to their subsidiary @EE but I now discover roaming in Europe (including the Channel Islands) is £2.29 a day where it was free before. But if you were a customer of EE before
-
Pete Evans🇺🇦
(@pete689908) reported
Can't believe the game isn't on TV tonight. **** you @SkySports and **** you @btsport
-
Brightonknows
(@brightonknows) reported
Solution to poor @GiganetUK service is to down grade and buy additional @bt_uk service to cover each other' sh1t service. May have to buy a WiFi service to get decent time coverage. @virginmedia not in the equation, already know they are a poor and expensive service "provider".
-
the mrs
(@gman0783) reported
@bt_uk I resigned 4 months ago and agreed to £29.99. So now I’m locked in you have just hiked up my bill! It’s disgusting and pure greed. Will a new customer sign up for £29.99 and then end up paying £42.30 a month within 4 months? I’ve been with BT for as long as I can remember
-
Mujahid Ali
(@a17muj) reported
@skytv just wondering why as a long serving customer the price of my package has gone from £100 to £145 in 18 months. I spoke to a team member of Sky, they could get to £142 A new customer same package £117PM, @bt_uk same package £108PM You talk about loyalty….there is none!
-
Ann Davies
(@DaviesReadman) reported
@bt_uk so phone not working. You send and email telling me to call a number linked to Cornwall County Council planning dept!!! That’s isn’t going help.
-
the mrs
(@gman0783) reported
@bt_uk are absolute rip off merchants. I signed up for broadband at £29.99. This month they have increased their prices and it’s now £42.30. I will never ever sign with BT and will tell everyone to avoid. @SkyUK is the way forward. Gutted I’m locked in to such a greedy company
-
🏴 𝙏𝙤𝙢𝙢𝙮 🇬🇧 #StopTheInvasion
(@yalding1666) reported
@shane1685623 @btsport @julesbreach They says that about all scrapped shows. They think we're stupid.
-
Patricia Farmer
(@patjohnfarmer26) reported
@bt_uk I no longer have any hope of help.