BT (British Telecom) outages and service status in Hawarden, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hawarden, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 12:40 PM GMT+1.
- Internet (75%)
- TV (25%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hawarden, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hawarden, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hawarden, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Wrexham, Holywell, Deeside, Neston, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Internet | 5 days ago |
|
Holywell
|
Internet | 9 days ago |
|
Deeside
|
Internet | 14 days ago |
|
Wrexham
|
TV | 17 days ago |
|
Neston
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hawarden, Wales
Latest outage, problems and issue reports in Hawarden and nearby locations:
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reg morris (@gold123win) reported from Neston, EnglandAt no time did #BTGroup @bt_uk @OpenreachHelp & @cheshirepolice & Ellesmere Port Police @Ofcom & Ombudsman help or assist to get a conviction on this guilty man at BT who was dismissed not prosecuted over a 10 year period of misery &suffering @Rhorud09 @NestonNews @drjonesaa #GMB
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STICKY (@StickyWalnut) reported from Chester, England@btbusinesscare hi, we are having problems with the phone line and it’s affecting our business. I sent a DM can you please look into it asap
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reg morris (@gold123win) reported from Neston, England@VadodaraAirport I know with #BTGroup @bt_uk the most powerful & ruthless on the planet I had 2 business lines with them not one claim form ever filled in One BT employee cloned me for years dismissed never prosecuted so no compensation paid He later set up in same business Gutted @OpenreachHelp
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Teresa (@_ladyfairfax) reported from Tarvin, England@btbusinesscare never had such shocking service in all my life, after 2 hours on hold, 3 attempts with virtual assistant just missed a vital deadline !! #unprofessional
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Keith (@keithrumpire) reported from Chester, England@btsport @EnglandHockey many thanks to BT for showing and supporting hockey on tv. Please however explain to the director that the game never stops and so to stop cutting to suspended players etc. And show the game that’s continuing.
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reg morris (@gold123win) reported from Neston, EnglandCertain Towns are hot spots with #Freemasons ruling every section of activity If U are non-Mason don’t set up business in a hot spot town You will never make an income U will be ruined Here in Neston we have 3 Lodge meeting week Yes @bt_uk isn’t BT here anymore I know ruined #GMB
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In Motion (Medical) Clinics (@InMotionClinics) reported from Chorlton, EnglandWe waited as booked @btbusinesscare from 12noon until 6pm Tuesday and your engineer didn’t arrive! GBT22844K8. Spent 30mins on customer ‘care’ chat yesterday to be told another visit couldn’t be arranged at this time!!!!
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Jon H (@jonh64) reported from Garston, England@OpenreachUK @bt_uk I suppose the moral of my story is - do not, under any circumstances, let the (sub contracted) @Openreach engineer(s) leave without demonstrating that the fibre is actually working. If you do, then you’ll have trouble ahead as bt can’t do anything about it.
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Lisa & Millie (@LisaHewitt67) reported from Ellesmere Port, England@bt_uk I just want to talk to an advisor as once again my home isn’t working, all you get is press 1 because we aren’t interested. I just want a human being! This is the same problem that I keep having
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alan cartwright (@bencartwright69) reported from Helsby, England@bt_uk Havent logged on since the message I sent. Will send you a screen shot the next time I have issues with Bt sport thanks
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Kellie Thomas (@chuckles_xx) reported from Ellesmere Port, England@MattRobinson_99 @KodaDragons @Imaginedragons @pepsi I was gutted!! I got my mum to record it on her phone for me because she was there haha. Stupid btsport and adverts
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@bt_uk I have been informed your routers physically are NOT able to process speeds over 300MB yet you are selling that service to your customers. Open Reach also informed me of that fact which I find disgusting mis-selling
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matt hellen 🏴 (@MattHellen) reported from Buckley, Wales@bt_uk How long does it take for you to respond to a complaint raised online? It’s been nearly a week now.
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk Two teenagers and my wife works from home but was assured at the time that this wouldn’t be an issue. I honestly don’t think with the best will in the world there’s anything you can do other than help me leave earlier.
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John Anthony Foster (@JohnZagreus2) reported from Flint, WalesHad @bt_uk full fibre for a week not seen full speeds some of my devices won't connect to internet and service been crap hope to get back to copper
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Pete Shaw (@Fireypop) reported from Garston, England@bt_uk It would be great if you could cancel my contract and put us out of our misery Dee.
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Alan Kay (@AlanKay2) reported from Ffrith, Wales@unimaginative01 @btsport Awful. Really gets on my nerves
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Stephen Grumpy (@steve_goulden) reported from Garston, EnglandMacca should shut ******** up he’s one annoying prick @btsport #CHEMCI
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Chris (@chriscol6765) reported from Garston, EnglandHey tweeps stay clear of @bt_uk awful service send you crap phones. And been told it is acceptable to charge your phone 2-3 times a day. Surely that can't be right.
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Klem Fandango (@michaelgstokes) reported from Gresford, Wales@reeves0558 @fearlessidzine @btsportfootball @btsport @RobbieSavage8 @Wrexham_AFC I agree but it’s not way traffic either, a poor game so far.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk OVERCHARGED by this awful company again.... emailed them...no response, telling me on twitter to phone them and wait for hours for the phone to be answered. Contract up soon cannot wait awful company. GIVE ME MY MONEY BACK how can you overcharge me 🤬🤬
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H (@countrymousie) reported@btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet
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KG40 (@KG40332532) reported@bt_uk Please fix the problem with your email. x
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Gary Banks (@Banksie_FB5) reported@bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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Chris McGregor (@CmucG) reported@bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.