BT (British Telecom)

BT (British Telecom) Outage Report in Ferryhill, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ferryhill, County Durham, England 03/05/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Stockton-on-Tees and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomCrook Wi-fi
United KingdomStockton-on-Tees Total Blackout
United KingdomBishop Auckland TV
United KingdomDurham E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beardywxm Beardy™ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@beardywxm) reported

    @Wrexham_AFC Oh **** off will you @btsport this is a joke with no consideration for fans who have already made arrangements.

  • GM7PBB John-GM7PBB (@GM7PBB) reported

    @bt_uk Why are you charging your existing customers more for Broadband than New customers, £53 for 30mb down and 6mb up, new customers £36 for 46mb. Time to move from BT after many years.

  • garethallison Gally_LFC (@garethallison) reported

    @tigercubmum @bt_uk 15?! That's crazy?! Mine is still showing as 'expected fix time' of yesterday 6pm... and the only direct response I've got says 'sorry there is currently no update available on the fix time the incident is still open though'. I should say the same thing when my bill is due...

  • _anhly Anh Ly (@_anhly) reported

    @Kay_2901 @bt_uk Any update on this? Now the BT Service status page isn’t even giving us an estimate fix time or date. Will it be another nightmare of being no broadband for 13 days again?

  • caw04 Caw04 (@caw04) reported

    @bt_uk Was on the phone with BT and told 49 is the best this area can get, my parents can not stream disney plus anymore as our speed is too slow. What ******** has @bt_uk been doing to our speeds? They put the prices up and slow the speeds down. Glad i'm only paying 100 odd a month.

  • pprinplup2 Percy The Prinplup 💙 🐀 (@pprinplup2) reported

    No internet on #virginmedia? Go to @Plusnet instead! I've never been let down by their @BT_uk-backed broadband.

  • Josh1234JJD Josh1234JJD (@Josh1234JJD) reported

    @KaiRossBest @bt_uk Is it just an issue for you or have you heard others have issues? Our WiFi just decided to stop for some reason. I don't think we are in the same area though.

  • Goatmasterfunk Goatmasterfunk (@Goatmasterfunk) reported

    @virginmedia WiFi and mobile data outage. That’s a first, currently tweeting tethered to @bt_uk #virginmedia #VirginMediaoutage

  • tigercubmum Clare Cook 💙 (@tigercubmum) reported

    @garethallison @bt_uk 😡 my latest is "They have said we are due an update on Friday but with the bank holiday weekend I have a feeling the earliest will be 11 April. I'm going to open a complaint on the account here and see if I can get any update before this." !!! #BTBroadband #BTBroadbandHell

  • YYvnn Yvonne 🇪🇺💙 (@YYvnn) reported

    @bt_uk any outage in London HA7 area? No broadband for last 2-3 hours. Thanks