BT (British Telecom) outages and service status in Burslem, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Burslem, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burslem, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 16 days ago |
|
Stoke-on-Trent
|
Total Blackout | 21 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, EnglandThis may be the worst commentary I've ever listened to @btsport
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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I.Am.Emmanuel (@draneni) reported from Crewe, EnglandPeter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Tom Irvine (@Tam_the_Bam) reported from Stone, England@btsport get this @stephencraigan to ****. Biased or what?
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Matt Toms (@toms_matt) reported from Crewe, England@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Callum Bradke (@calBradke) reported from Crewe, England@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Lee Pattinson (@lpatz80) reported from Biddulph, EnglandCan you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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Phil Bedford (@crewealex7) reported from Crewe, EnglandPoor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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On-On-On (@clark1919acaw) reported@bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow
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gary tordoff (@chinleyman) reported@bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?
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Claire🌹 (@sundaygirl851) reported@bt_uk I know but he's put off by getting nowhere recently and i am not at home with him. What else could be a problem? He has tried putting new bt SIM in and turning phone on/off but no joy.
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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Tablet Science (@TabletScience) reported@bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?
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Justine Clement (@JustClembo) reported@bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?