BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Sandbach, Congleton, Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
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| Newcastle under Lyme |
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| Sandbach |
Internet | |
| Congleton |
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| Crewe |
Internet | |
| Leek |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karandeep Badatch
(@kbadatch14) reported
@thatgoatmessi @btsport He did **** all in the game, he lost possession 9 times out of 10, and the bt sport commentators absolutely loved when he scored the tap in, they said he's the goat after that😭😭
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Switch2.0
(@Sw1tchv2) reported
@bt_uk Hi. I am having this issue on my PS5. Frsytrating beyond belief when trying to watch the Champions League. Close to closing my account. Is there a fix for this?
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Tom Head
(@thomasjhead) reported
@btsport you have single-handedly destroyed the UCL for millions of kids and adults alike by charging extortionate amounts for the privilege. We’ve all accepted Sky as the premium broadcaster-we will never accept you, especially given that your entire set up is Z-list. F you.
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Tim Royds
(@timroyds) reported
@bt_uk I thought the last few days of 6.something download speeds were bad. The @bt_uk 'superfast' #broadband is 0.4 today!!!!!!!!
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EilidhS
(@EilidhS) reported
@bt_uk Part 1: A tale of terrible customer service: My dad died 3 weeks ago. My mum rang you yesterday to inform you that the account holder had died and that she wanted to set up a new package. She was told she would get a call today at 2p.m. but...
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EilidhS
(@EilidhS) reported
@bt_uk Part 2: ...she noticed last night she had no internet and this morning realised the phone was also not working. She called today and again set up a new account and package but it will not begin till October 6th....
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Marian
(@MarianRose76) reported
@bt_uk my parents phone line is off in BT27. is there an issue?
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K
(@wackojacko2506) reported
@btsportfootball The ucl highlights show is terrible. No reference to who is playing (unless you have mastermind knowledge of club badges) and no information as to who scored and when! Give it back to sky or itv. #btsport #UCLTONIGHT
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EilidhS
(@EilidhS) reported
@bt_uk Part 3: Is it legal to cut a customer off with no warning? She might not have had a mobile, or know how to use it. Each time she called, she was passed to Billing, then to Sales, then asked about all the details of the previous package which was all ON_LINE AND INACCESSIBLE!...
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Colin Holmes
(@ColinMHolmes) reported
@btsport why does my BT Sport keep crashing after 5 minutes? Doesn’t happen on any other channel to app on my BT TV. Infuriating and making me want to cancel BT Sport.