BT (British Telecom) outages and service status in Burslem, England

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burslem, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	2 days ago
Stoke-on-Trent	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

• 
  Louise Short (@WhiteCandy) reported 3 seconds ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  Paul Haddrell (@HaddrellPaul) reported 19 seconds ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 2 minutes ago from Haslington, England

  @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

• 
  Matt Western* (@westie0808) reported 2 minutes ago from Shavington cum Gresty, England

  @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

• 
  Another bloke from Stoke. (@cswbertie) reported 6 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  The Tollgate (@TollgateStoke) reported 12 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Tom Irvine (@Tam_the_Bam) reported 15 minutes ago from Stone, England

  @btsport get this @stephencraigan to ****. Biased or what?

• 
  mark keogh (@keogh01) reported 18 minutes ago from Congleton, England

  Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

• 
  Matt Toms (@toms_matt) reported 23 minutes ago from Crewe, England

  @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 25 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Paul Jones (@paulrezult) reported 30 minutes ago from Middlewich, England

  Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

• 
  I.Am.Emmanuel (@draneni) reported 34 minutes ago from Crewe, England

  Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

• 
  Another bloke from Stoke. (@cswbertie) reported 35 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 39 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Dave (@Davetimo127) reported 39 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  The Tollgate (@TollgateStoke) reported 51 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Catherine Smith (@SmithCat73) reported 55 minutes ago from Alsager, England

  @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

• 
  Tom Cannings (@tmjcan) reported 57 minutes ago from Newcastle-under-Lyme District, England

  This may be the worst commentary I've ever listened to @btsport

• 
  Stephen Walters (@rathgorn) reported 57 minutes ago from Stone, England

  @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

• 
  Stob Rone (@stobrone) reported 58 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@Jamieonthisday) reported 10 minutes ago

  @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

• 
  Josh (@_JoshDenham) reported 13 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  heebee (@KHC99d) reported 14 minutes ago

  @bt_uk It’s not just that. A job that’s been promised to be done, constantly let down and nobody is sorting it out. Unbelievably poor service

• 
  Mike Seaton (@mikeseat) reported 15 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  Jim up the saints 💪 (@Jim5511blue) reported 19 minutes ago

  @bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 21 minutes ago

  @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

• 
  gusto beats (@gusto_beats) reported 22 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  namecantbebrank (@alreetson) reported 24 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported 31 minutes ago

  @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

• 
  Julie Chrimes (@jueandgaz) reported 31 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡