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BT (British Telecom)

BT (British Telecom) outages and service status in Burslem, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Burslem, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Burslem, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, and Crewe.

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

  • Davetimo127
    Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • stobrone
    Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • rathgorn
    Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • connersofficial
    connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • paulrezult
    Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • crewealex7
    Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • Mhcrewe81Martin
    Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England

    @bt_uk No thanks, I solved the problem.

  • keogh01
    mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • TollgateStoke
    The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend
    Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • JulieAnn1972
    Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • HaddrellPaul
    Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England

    @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

  • WhiteCandy
    Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

  • JulieAnnMulvey
    Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England

    @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

  • toms_matt
    Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • BarcelonaSzcze1
    Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • lpatz80
    Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_Rescue
    Sebastian Colt (@Red_Rescue) reported

    @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

  • Isparkzz
    Markkkkk (@Isparkzz) reported

    @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

  • Get_Fletch
    Chris Fletcher (@Get_Fletch) reported

    @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

  • duncsand
    Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported

    @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

  • TSLG13007
    TSLG13007 (@TSLG13007) reported

    @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

  • countrymousie
    H (@countrymousie) reported

    @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

  • Cilvrnum
    JanetM. (Monarchist) (@Cilvrnum) reported

    @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

  • Caldale58
    CM (@Caldale58) reported

    @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

  • Patrici34058203
    Patricia Kidd (@Patrici34058203) reported

    @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

  • Zentarait
    Zentara IT (@Zentarait) reported

    @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.