BT (British Telecom) outages and service status in Burslem, England

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burslem, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Stone, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	3 days ago
Stone	Wi-fi	5 days ago
Stoke-on-Trent	E-mail	8 days ago
Stoke-on-Trent	Total Blackout	11 days ago
Crewe	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 3 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Another bloke from Stoke. (@cswbertie) reported 4 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  Lee Pattinson (@lpatz80) reported 5 minutes ago from Biddulph, England

  Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

• 
  Stephen Walters (@rathgorn) reported 5 minutes ago from Stone, England

  @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 5 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  Phil Bedford (@crewealex7) reported 7 minutes ago from Crewe, England

  Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

• 
  Another bloke from Stoke. (@cswbertie) reported 10 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  Dave (@Davetimo127) reported 12 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Callum Bradke (@calBradke) reported 15 minutes ago from Crewe, England

  @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

• 
  Chris (@PortlandLegend) reported 25 minutes ago from Leek, England

  @bt_uk I need to raise a complaint

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 26 minutes ago from Haslington, England

  @bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 29 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

• 
  Louise Short (@WhiteCandy) reported 32 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  Tom Cannings (@tmjcan) reported 37 minutes ago from Newcastle-under-Lyme District, England

  This may be the worst commentary I've ever listened to @btsport

• 
  connersofficial™ (@connersofficial) reported 38 minutes ago from Leek, England

  2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

• 
  Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported 41 minutes ago from Crewe, England

  @bt_uk No thanks, I solved the problem.

• 
  Stephen Walters (@rathgorn) reported 50 minutes ago from Stone, England

  @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

• 
  The Tollgate (@TollgateStoke) reported 51 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 56 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  The Tollgate (@TollgateStoke) reported 58 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Rowe (@KernowChris) reported 2 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  Norman Wilson (@nwwilson) reported 2 minutes ago

  @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

• 
  Click Clack (@kharikola1) reported 4 minutes ago

  @bt_uk the BT app is very slow loading pages!

• 
  Lisa Mackenzie (@lnmackenzie1) reported 8 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

• 
  💫Adam👀 (@The_Change_666) reported 9 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported 12 minutes ago

  @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 13 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 21 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Christian Trampenau (@trampenau) reported 22 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  bob (@Rigamortai) reported 22 minutes ago

  @bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks