BT (British Telecom) outages and service status in Burslem, England

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burslem, England

The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent, and Stone.

City	Problem Type	Report Time
Crewe	Phone	4 days ago
Stoke-on-Trent	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

• 
  Paul Jones (@paulrezult) reported 3 minutes ago from Middlewich, England

  Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

• 
  The Tollgate (@TollgateStoke) reported 5 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Lee Pattinson (@lpatz80) reported 6 minutes ago from Biddulph, England

  Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

• 
  Paul Haddrell (@HaddrellPaul) reported 9 minutes ago from Stoke-on-Trent, England

  @bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.

• 
  Matt Toms (@toms_matt) reported 11 minutes ago from Crewe, England

  @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

• 
  Matt Western* (@westie0808) reported 13 minutes ago from Shavington cum Gresty, England

  @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 13 minutes ago from Haslington, England

  @bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.

• 
  mark keogh (@keogh01) reported 23 minutes ago from Congleton, England

  @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 25 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Stephen Walters (@rathgorn) reported 25 minutes ago from Stone, England

  @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

• 
  Jason (@JasonBFB) reported 32 minutes ago from Madeley, England

  @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 39 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  Catherine Smith (@SmithCat73) reported 41 minutes ago from Alsager, England

  @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

• 
  The Tollgate (@TollgateStoke) reported 42 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

• 
  russ phillips (@rustyp29) reported 46 minutes ago from Crewe, England

  @TomMarsy @btsport He certainly chatted some shit

• 
  Chris (@PortlandLegend) reported 48 minutes ago from Leek, England

  @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

• 
  Another bloke from Stoke. (@cswbertie) reported 51 minutes ago from Stoke-on-Trent, England

  @btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?

• 
  mark keogh (@keogh01) reported 53 minutes ago from Congleton, England

  Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 57 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

• 
  Stob Rone (@stobrone) reported 57 minutes ago from Cheadle, England

  If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Law (@AaronLaw92) reported 9 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 10 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  erika x (@_erikacx) reported 13 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  JamesWebb (@WebbyJamesHere) reported 13 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 14 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  George Somerville (@geosomerville) reported 14 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Amanda Eastwood (@eastwap) reported 14 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 15 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  alunvaughan (@alunvaughan) reported 16 minutes ago

  @bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”

• 
  Chris Pugh (@chpugh1) reported 17 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT