BT (British Telecom) outages and service status in Burslem, England

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burslem, England

The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Stone, and Crewe.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	6 hours ago
Stone	Wi-fi	2 days ago
Stoke-on-Trent	E-mail	5 days ago
Stoke-on-Trent	Total Blackout	8 days ago
Crewe	Wi-fi	16 days ago
Crewe	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

• 
  mark keogh (@keogh01) reported 2 minutes ago from Congleton, England

  @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

• 
  Dave (@Davetimo127) reported 3 minutes ago from Stoke-on-Trent, England

  @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

• 
  Julie Ann Mulvey (@JulieAnn1972) reported 8 minutes ago from Haslington, England

  @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

• 
  The Tollgate (@TollgateStoke) reported 10 minutes ago from Newcastle-under-Lyme District, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

• 
  Matt Western* (@westie0808) reported 10 minutes ago from Shavington cum Gresty, England

  @bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 13 minutes ago from Haslington, England

  @bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.

• 
  mark keogh (@keogh01) reported 16 minutes ago from Congleton, England

  Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

• 
  The Tollgate (@TollgateStoke) reported 18 minutes ago from Stoke-on-Trent, England

  @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

• 
  Barcelona Szczecinek (@BarcelonaSzcze1) reported 18 minutes ago from Crewe, England

  @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

• 
  Phil Bedford (@crewealex7) reported 20 minutes ago from Crewe, England

  Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

• 
  connersofficial™ (@connersofficial) reported 20 minutes ago from Leek, England

  2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

• 
  Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported 26 minutes ago from Stoke-on-Trent, England

  @bt_uk And yet you couldn't answer as my if my customer service calls

• 
  Louise Short (@WhiteCandy) reported 28 minutes ago from Stoke-on-Trent, England

  So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 32 minutes ago from Haslington, England

  @bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.

• 
  Daniel Paton (@dpaton81) reported 42 minutes ago from Leek, England

  @Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless

• 
  russ phillips (@rustyp29) reported 43 minutes ago from Crewe, England

  @TomMarsy @btsport He certainly chatted some shit

• 
  Callum Bradke (@calBradke) reported 51 minutes ago from Crewe, England

  @btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA

• 
  Another bloke from Stoke. (@cswbertie) reported 56 minutes ago from Stoke-on-Trent, England

  @btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.

• 
  Tom Irvine (@Tam_the_Bam) reported 57 minutes ago from Stone, England

  @btsport get this @stephencraigan to ****. Biased or what?

• 
  I.Am.Emmanuel (@draneni) reported 57 minutes ago from Crewe, England

  Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jpb0332 (@jb0332) reported 6 minutes ago

  I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

• 
  francois clerc (@clercdesign) reported 7 minutes ago

  @bt_uk is so bad I can't even test the speed. Fibre!

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 10 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  welshshez (@welshshez81) reported 10 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  alunvaughan (@alunvaughan) reported 10 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  Chris (Christina) (@GalanthusA) reported 12 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  John (@palacejohn) reported 17 minutes ago

  @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

• 
  Ian Branch (@branchy_boy) reported 24 minutes ago

  @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

• 
  Norman Wilson (@nwwilson) reported 26 minutes ago

  @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

• 
  Claire Pulls Pints (@LandladyClaire) reported 26 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect