BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Sandbach, Crewe and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Crewe |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Matt Toms
(@toms_matt) reported
from
Crewe, England
@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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OG-SGTSERIOUS
(@OSgtserious) reported
@bt_uk seriously sort out your Internet for 3 weeks it's been absolutely dog water, how can you charge people for this absolutely awful Internet!!!!!!!!!!!!!!!! IT IS ******* ****!!!!!!!!!!!!
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Donnie Campbell
(@Donn_C) reported
@bt_uk Nice, so that contract I just renewed with yous after teens of years of being a customer is now free till 2023? No, ofc not. Still paying over the odds for a less than average service. fk off
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Joanna Murphy
(@joanna_murph) reported
@bt_uk Sitting on hold for the last 30 minutes waiting to cancel my BT. Anyone might think you do this on purpose so people can’t cancel…..
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marc jones
(@marcjon9) reported
@bt_uk Same x2 ridiculous/ childish songs when put on wait/ often 30 mins +; ghanded from one dept to another; issues rarely solved after several days phoning up/ in m y experience/ VERY POOR SERVICE.!!!!
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Eileen P
(@palmerio56) reported
@bt_uk hi. 01529 private number still not connecting when I try to call this elderly person from 01778 and my mobile too, but nothing shown on outage map. I reported it on your 150 number Saturday evening.
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Beth Sleaford
(@bethsleafordx) reported
@bt_uk I’ve tried to contact the faults team via text and had no reply, I’m having issues with my internet
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Chris Whiddon
(@ChrisWhidz) reported
@bt_uk Free for a few months is a poor offer in these times. Give people a stable predictable price rather than short term gimmick pricing.
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Roy Beaumont
(@Beaumont2116) reported
@bt_uk Don't need it my phone has a wireless hot spot which I run smart TV, xbox live, laptop from with no problems
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Vicki Slaine
(@vicki2209) reported
@bt_uk you allow this to happen to thousands of customers per year! An explanation and resolution is expected ASAP
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TAH
(@auckhull) reported
@bt_uk Thanks Mark, this website does not address where BT contracted engineers damage property. My parents are elderly and cannot face the stress of dealing with multiple people call centres. Can you provide a direct line so we can get this resolved