BT (British Telecom) outages and service status in Burslem, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Burslem, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burslem, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Total Blackout | 17 days ago |
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Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore ๐ก๐ก๐ก
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Bryson Bee ๐๐ดโโ ๏ธ๐โโ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Martin H. #FBCoalition2024 3.5% ๐จ๐ฅ (@Mhcrewe81Martin) reported from Crewe, England@bt_uk No thanks, I solved the problem.
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Phil Bedford (@crewealex7) reported from Crewe, EnglandPoor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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connersofficialโข (@connersofficial) reported from Leek, England2 times been out to broadband.. this time canโt even be arsed turn up after another afternoon waiting in absolutely pathetic canโt even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare ๐คฌ๐คฌ๐คฌ๐คฌ
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. ๐ ๐ ๐ Appreciated. Letโs se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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I.Am.Emmanuel (@draneni) reported from Crewe, EnglandPeter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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mark keogh (@keogh01) reported from Congleton, EnglandBeen trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England@btbusinesscare Great customer service after hours call from Alan Campbell. ๐ ๐ ๐ Appreciated. Letโs se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I donโt know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Tom Irvine (@Tam_the_Bam) reported from Stone, England@btsport get this @stephencraigan to ****. Biased or what?
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement ๐๐๐
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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UAVHive (@UAVHive) reported@NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?
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Karen โฟ๐๐ ๐ฌ๐ง ๐บ๐ฆ๐ฎ๐ฑ ๐จ๐ฆ๐ฆ๐บ๐ณ๐ฟ๐ช๐บ (@MrsXXV25) reported@bt_uk, has there been a broadband outage in Lanarkshire? Iโve restarted our BT Hub but it has made no difference.
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Chiara (@Mhairiang26) reported@JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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Craig Goddard (@ChemTeachCGO) reported@bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.
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Shoshanah Cohen (@sc2987) reported@bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
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Gillian Smith (@GillianSmith16) reported@bt_uk @btcmateus The internet is down in CR8.
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DJ Dinamique ๐ซ๐ท ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ (@DJDinamique) reported@CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.