BT (British Telecom)

BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burslem, Stoke-on-Trent, England 05/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burslem, Stoke-on-Trent, England

The most recent BT (British Telecom) outage reports came from the following cities: Stone, Crewe, Newcastle under Lyme and Stoke-on-Trent.

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City Problem Type Report Time
United KingdomStone Wi-fi
United KingdomCrewe Wi-fi
United KingdomCrewe Internet
United KingdomNewcastle under Lyme Phone
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

  • JulieAnn1972 Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England

    @petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • crewealex7 Phil Bedford (@crewealex7) reported from Crewe, England

    Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyCraig2017 Tony Craig (@TonyCraig2017) reported

    @bt_uk any reason why my wifi is down? Problem with the area?

  • KB127 Keith B (@KB127) reported

    @SkySports Pub closed for 7 months and you haven't switched us back on in time for re-opening and tonight's football. Could have done what @btsport did and switch us on a few days early to prevent this. Really poor effort!

  • CrustyMingeSZN ©️rusty™️ (@CrustyMingeSZN) reported

    @bt_uk why is your internet so horrifically ******* ****?

  • leonthemod Leon White (@leonthemod) reported

    Any chance of you sorting my broadband out anytime soon @bt_uk only had to put up with it running crap for about 10 weeks now. Then you arrange for a engineer to come out twice and they fail to show up both times!! #rubbish

  • mbmcakesandbak1 mbmcakesandbakes (@mbmcakesandbak1) reported

    @bt_uk Having issues with our broadband, it is very laggy when playing online games. Just becomes unplayable!!!

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk just got an email telling me web protect has been activated, not by me! Did you do this or someone else, email really not clear. Tried logging in to MyBT but typical problems with website, it keeps redirecting me to a bt mailbox, if i try again i get the login screen

  • Richard15988832 Richard Brown (@Richard15988832) reported

    @btbusinesscare Reopening night spent on hold with yourselves instead of greeting customers ( members club ). Absolutely disgusting the level of service a business account receives considering your help desk close ( 18:00 ) when pubs are reopening!!! Absolutely disgraceful !!!

  • Richard15988832 Richard Brown (@Richard15988832) reported

    @btbusinesscare Sorry how does that work? I need a DM to get this sorted. We’ve lost BT Sports for our first night of opening. I’ve struggle as a BT business customer to get any support whatsoever. What exactly are we paying for? To be honest I’m disgusted !!

  • leonthemod Leon White (@leonthemod) reported

    @Gingerted1 We have moved and have full fiber to the house 150mb and it's rubbish! Keeps disconnecting the Sky box everything lags @bt_uk made an appointment for 2 engineers to come out and both times they never showed up. 10 weeks this problem and still not sorted mate.

  • Jules_Clarke Rouge Noir (oooo---) (@Jules_Clarke) reported

    @bt_uk it says no known issues , only my hub has been blipping on and off since just before three pm