BT (British Telecom) outages and service status in Burslem, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Burslem, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Phone.
- E-mail (33%)
- Internet (33%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burslem, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stoke-on-Trent, and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe
|
Internet | 8 days ago |
|
Crewe
|
Phone | 15 days ago |
|
Stoke-on-Trent
|
17 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England@bt_uk No thanks, I solved the problem.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Julie Ann Mulvey (@JulieAnn1972) reported from Haslington, England@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕
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Tom Irvine (@Tam_the_Bam) reported from Stone, England@btsport get this @stephencraigan to ****. Biased or what?
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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Phil Bedford (@crewealex7) reported from Crewe, EnglandPoor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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Matt Toms (@toms_matt) reported from Crewe, England@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Callum Bradke (@calBradke) reported from Crewe, England@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA
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connersofficial™ (@connersofficial) reported from Leek, England2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tha Movement Noize Production (@JumaMhlanga) reportedWho else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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This Brown Geek (@thisbrowngeek) reportedStaying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.
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Kirsteen Campbell (@KirsteenCampbel) reported@EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks
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Brad Hobson 🇺🇦 (@alfordbrad) reported@bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡
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nicolas mcmillan (@herbie963) reported@bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.
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Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
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Barbara Starkey (@brassbubs) reported@bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace