BT (British Telecom)

BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burslem, Stoke-on-Trent, England 02/09/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burslem, Stoke-on-Trent, England

The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Leek, Stoke-on-Trent and Sandbach.

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City Problem Type Report Time
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • elliestewartttt Ellie Stewart x (@elliestewartttt) reported

    @CHIPFAT_ please just keep trying to upload it🤞🏼 @bt_uk get your **** together man

  • CharlieUKSpace Charlie (@CharlieUKSpace) reported

    @CHIPFAT_ @ChhikaraVansh @bt_uk BT has never done me any favours, took me 5 months before I got WiFi with them when I first moved house

  • DonnaDi71779132 Donna Dixon (@DonnaDi71779132) reported

    @bt_uk I received a email from u guys this morning but I not sure it was from you can someone please help me. Ty

  • Lindachandler66 Linda CHANDLER (@Lindachandler66) reported

    @B_Strawbridge @bt_uk Hope it is resolved, these problems are so frustrating aren't they?. Good luck.

  • B_Strawbridge Brigit Strawbridge Howard (@B_Strawbridge) reported

    Dear @bt_uk, I've spent hours on the phone to you this month, trying to sort out broadband issues. Now find myself waiting in (again) all day for a package I arranged to be re-delivered... but DPD site tells me I'm not authorised to access delivery updates. Can you help please?

  • tibbytoad Rona morris (@tibbytoad) reported

    @BTCare scammers now calling to say they are telephone preference service checked with them they are aware , my BT vishing training came in handy

  • anabelish bel (@anabelish) reported

    If @bt_uk ever tell you that you can get fibre broadband, save yourself months of **** and don’t believe them

  • dodge4067 Roger Newman (@dodge4067) reported

    @bt_uk @DrJohnCosgrove I've had a mini hub for a couple of days, getting the exact same problem. Everything working fine, iPlayer crashes the hub every single time

  • MrBudjie Budjie Borrow (@MrBudjie) reported

    @alexroycee @btsport @SkySports Crazy it really is .. it did feel like it was never official though and now we know why! .. both sides knew about it. I’ve always said Usyk beats AJ.. can’t change my mind now it’s happening!

  • annawaits Anna Lowman (@annawaits) reported

    @bt_uk There's a fault outside our house and we're expecting a fix by EOP Wednesday - I'll be back in touch if there are any issues, thanks+