BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Sandbach, Crewe and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Crewe |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Matt Toms
(@toms_matt) reported
from
Crewe, England
@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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Phil Bedford
(@crewealex7) reported
from
Crewe, England
Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Julie Ann Mulvey
(@JulieAnn1972) reported
from
Haslington, England
@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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Callum Bradke
(@calBradke) reported
from
Crewe, England
@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Carroll
(@LondonCalendar) reported
@BTCare just had appalling experience with BT customer support. Thursday had engineer booked for today, no engineer or contact. 35 mins on phone waiting for confirmation of what’s happening call ended. Called again & now they put me through to open reach switchboard with no info!
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mc00f 🏴
(@mc00f) reported
oi @bt_uk fix the internet please
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Steve Clare
(@Steve__Clare) reported
@ellis_red @IanRidley1 @bt_uk Ian, I tell them the computer is in the other room. Every time they ask me to check something I say 'hang on' and come back in three minutes. It drives the scammer crazy.
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Julie R
(@JulieR282) reported
@bt_uk Also seeing a range of dates reported as to the fix so would be useful to communicate a consistent message to your customers
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Danny Hay
(@danny_hay73) reported
@bt_uk Hmmmm, so you tell me, what exactly is the benefits of Full Fibre 900, if the Wi-fi does not support it????????? Have I been conned here??? A call to OFCOM I think is in order!!!
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maria⁷ ☭
(@emaria2002) reported
@bt_uk @OpenreachHelp The broadband and landline in our new house doesn’t work - two engineer appointments missed and no phone calls to follow up. How is this type of service acceptable especially in lockdown when an internet connection is essential?
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John Gotti
(@ZakaryLoso) reported
How can i have no wifi from last week monday, called a technician out from @bt_uk, had to wait till today only for him to come out, look & say theyve changed the landline number over & it needs an external technician to fix it.... 2-3 working days lool? So no wifi for 2 weeks...
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RP
(@_RP_77) reported
Gobsmacked @btsport last night @mrjakehumphrey, calling 2000/01 season one of the best title defences of PL era. It was United's worst under Fergie, ending it by knocking off completely - 4 defeats in 6. Then again, after 25 games United had 59pts +41 & were 15pts clear #MUFC
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Sarah
(@sarah_kenning) reported
@bt_uk my broadband has just dropped out for the seventh time this morning. Any known issues in SW19 area?
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Katie Aldridge
(@katieaaldridge) reported
@bt_uk hi BT, my internet is down. I want to check it’s not been taken down a week early, as I move out next Monday.