BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Matt Toms
(@toms_matt) reported
from
Crewe, England
@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Phil Bedford
(@crewealex7) reported
from
Crewe, England
Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Julie Ann Mulvey
(@JulieAnn1972) reported
from
Haslington, England
@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧mac🇬🇧
(@upthemac2) reported
@bt_uk Who gives a **** , it’s been rammed down people’s throats no one cares anymore ,
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KeyserSol
(@LDNSOL) reported
@bt_uk This is where we have a problem Kelly, I do not have a landline telephone in my home as I believe they are pointless in the 21st century, Is there another way I can do this?
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Connor Wright
(@boxingconnor) reported
@EverythingBoxi2 @btsport @BTSportBoxing Poor show - all clear winners, missing a headline fight
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KeyserSol
(@LDNSOL) reported
YO @bt_uk WTF DOES YOUR INTERNET SUCK SO MUCH ***, ITS DIABOLICAL
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helen w
(@ladywits) reported
@bt_uk A fault.2 engineers eventually came told us yesterday and we were told that they can’t fix it! So waiting on new router, I think?Really hoping this won’t take long. It’s been one big stress. One big expense. Sorry know it’s not your fault! But customer experience has been poor.
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Yann van Heurck
(@YHeurck) reported
@bt_uk Why are you taking away people's landlines and making phone service digital only? Wifi is unreliable and it's dangerous to leave people without a landline (which never fails). -- Yann van Heurck, Cornwall
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KeyserSol
(@LDNSOL) reported
SECOND TIME IN 2 DAYS THIS GOD AWFUL WIFI HAS GONE DOWN WTF IS THIS??? @bt_uk
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David Reed
(@rocketreedo) reported
@bt_uk left 2018 after first engineer if they were skilled enough to find the issue!! But Jane is heartless and does not read and take in as a HUMAN what I have been through and says I owe them over £1k which is disgusting as this is from AFTER the found SHINE and took another -
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rob ryan
(@robhryan007) reported
@btsport can’t login to the BT sport app even though I have BT sport and can access on line.
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mindyourown
(@markfield133) reported
@bt_uk @P4DA why am I paying you ...your service is ****...