BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Newcastle under Lyme, Sandbach, Congleton, Leek and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
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| Newcastle under Lyme |
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| Sandbach |
Internet | |
| Congleton |
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| Crewe |
Internet | |
| Leek |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cardinals UK
(@uk_cardinals) reported
@Ty_Adam_Scott Not sure looks like an Espn plus thing any help @btsport?
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Damian Kinsella
(@damokinsella82) reported
Hi @bt_uk were having problems at home with the internet especially using streaming services , sky TV and Google devices. turning it off and back on seems to fix it. But we shouldn't have to be doing that everyday it's getting annoying!!
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Emma Johnson
(@EmmaJohnson137) reported
Shocking customer service from @bt_uk @OpenreachHelp @WeAreOpenreach. Faulty line that needs replacing that was reported back in November! Two holes dug, exposed cable, and two households now without broadband (when working from home) but no idea when it will be resolved!
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Huey the Hill Farmer
(@hairyhillfarmer) reported
@DavidButler34 Surely not @bt_uk silently dropping little unseen charges on their customers. They’ve never done that before. 😬
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kat
(@Katherinerimmer) reported
Disgusted with @bt_uk we have no internet and my daughter is trying to home school and they won’t resend a mini hub to keep us connected till they can sort the issue #hardtimes #terriblecustomerservice
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Miniraiola
(@miniraiola) reported
**HELP PLEASE** - Is there anyway to MUTE Steve Mcmanaman's commentating. I've been pressing the red button but there are no options to do this! @btsport @btsportfootball #MCIBHA
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Pete Moody💙
(@PeteMoods) reported
So @bt_uk @BTCare not content with fobbing me off with saying that you will fix my 76 year old mothers landline today and then reneging, you now claim that she didn't raise the issue!!! 6 weeks she has been without her landline. Shame on you
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Andrew Banks
(@andrewbanks) reported
Broadband down... #WorkingFromHome, and two children #HomeSchooling... @BT_UK confirms the fault is there end... and estimate resolution by end of Monday!!!!! #NotGoodEnough
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Andy
(@Aedmonds20) reported
@bt_uk Hi Neil, Yes issues still occuring. just flashing orange light on the router currently. Tried power off and on but same issue
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Connie McF 🏴 🇪🇺
(@ConnielaConifer) reported
@bt_uk Thank you for your response. The issue with the BT App has been going on for a long time - the login simply doesn't work. I have previously spoken to your colleagues and it has been "escalated" as no reason for this has been found but it still isn't working. I have managed to...