BT (British Telecom)

BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burslem, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burslem, Stoke-on-Trent, England 02/10/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burslem, Stoke-on-Trent, England

The most recent BT (British Telecom) outage reports came from the following cities: Congleton, Crewe, Leek, Stoke-on-Trent and Sandbach.

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City Problem Type Report Time
United KingdomCongleton E-mail
United KingdomCrewe Internet
United KingdomLeek Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Burslem, England

Latest outage, problems and issue reports in Burslem and nearby locations:

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.

  • WhiteCandy Louise Short (@WhiteCandy) reported from Stoke-on-Trent, England

    So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡

  • Davetimo127 Dave (@Davetimo127) reported from Stoke-on-Trent, England

    @bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.

  • JasonBFB Jason (@JasonBFB) reported from Madeley, England

    @btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄

  • BrysonTube Bryson Bee 🐝🏴‍☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England

    @bt_uk And yet you couldn't answer as my if my customer service calls

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.

  • PortlandLegend Chris (@PortlandLegend) reported from Leek, England

    @bt_uk I need to raise a complaint

  • SmithCat73 Catherine Smith (@SmithCat73) reported from Alsager, England

    @btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.

  • TollgateStoke The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England

    @btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport

  • keogh01 mark keogh (@keogh01) reported from Congleton, England

    @btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡

  • BarcelonaSzcze1 Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England

    @TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕

  • connersofficial connersofficial™ (@connersofficial) reported from Leek, England

    2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬

  • paulrezult Paul Jones (@paulrezult) reported from Middlewich, England

    Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap

  • tmjcan Tom Cannings (@tmjcan) reported from Newcastle-under-Lyme District, England

    This may be the worst commentary I've ever listened to @btsport

  • toms_matt Matt Toms (@toms_matt) reported from Crewe, England

    @btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!

  • stobrone Stob Rone (@stobrone) reported from Cheadle, England

    If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyIntyre AllyMacIntyre (@AllyIntyre) reported

    @glasgowcathcart @BBCchrismclaug @btsport Take a day off James. I never actually hear you do anything bar criticising big bad Rangers.

  • 1872Rck RyanClarkKent 1872 💎 (@1872Rck) reported

    @LadyBlu44369693 @btsport No issue if they’re in a hospitality box. But to put them there is to try an manufacture bother. Shame on @btsport Even still, why 2 ex-Celts? Why no Ex-Ger ? Shameful

  • officialmunro lee munro (@officialmunro) reported

    @BBCchrismclaug @mstewart_23 @btsport Rangers get more embarrassing each day. You couldn’t write this ****. If someone is not safe in that ******** of a stadium, then shut it down.

  • poppyvelluto poppy 🪓 (@poppyvelluto) reported

    @bt_uk been told i need to be in for an engineer to fix my internet but was also told it is an outside problem?? i am not off till saturday and no engineers want to come out at the weekend! never getting my internet fixed by you am i 🙃🙃🙃

  • rabmcgers Rab mcgrath (@rabmcgers) reported

    @BBCchrismclaug @btsport Sutton threw his toys out the years ago with the Dunfermline lay down remark and Lennon has spat on Rangers scarves and called players orange bastards on the pitch SO **** THEM #WATP #fuckthebiasedbbc

  • Edite_opulenti J (@Edite_opulenti) reported

    @bt_uk quoted 1-3mbps (frankly not good enough anyway) and have been getting less than 5% of that for the past week. honestly not good enough and honestly feel like we shouldn’t have to pay for your sub-par service.

  • Nathanharte8 (@Nathanharte8) reported

    If you are an ee customer and get btsport do not downgrade from ULTRA to regular BT sport app as there is a glitch BT will cut you off while EE charge+say you have btsport. BT will be unable to resolve and if you cancel you will have to wait a month no sport then be charged £20.

  • djreynolds100 David Reynolds (@djreynolds100) reported

    @bt_uk Hey BT, 16 days and counting now without our broadband service.🤬🤬🤬 Getting a bit bored of the updates telling me you've made no progress. Any chance of a resolution? #pissupbrewery

  • MadMentalTim *** Hating Hombre (@MadMentalTim) reported

    @btsport . When can we get normal service resumed? Rangers TV is a bit much !

  • CELTICBOB1967 CELTICBOB (@CELTICBOB1967) reported

    When you've got Alex Rae instead of big Sutton you have a problem!! @btsport