BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Burslem, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle under Lyme, Crewe, Stoke-on-Trent, Sandbach, and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme
|
Internet | 2 days ago |
|
Crewe
|
Phone | 6 days ago |
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Stoke-on-Trent
|
Internet | 13 days ago |
|
Crewe
|
1 month ago | |
|
Newcastle under Lyme
|
1 month ago | |
|
Sandbach
|
Internet | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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I.Am.Emmanuel (@draneni) reported from Crewe, EnglandPeter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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mark keogh (@keogh01) reported from Congleton, England@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Tom Irvine (@Tam_the_Bam) reported from Stone, England@btsport get this @stephencraigan to ****. Biased or what?
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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mark keogh (@keogh01) reported from Congleton, EnglandBeen trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Martin H. #FBCoalition2024 3.5% 🟨🟥 (@Mhcrewe81Martin) reported from Crewe, England@bt_uk No thanks, I solved the problem.
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Barcelona Szczecinek (@BarcelonaSzcze1) reported from Crewe, England@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Jason (@JasonBFB) reported from Madeley, England@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Louise Short (@WhiteCandy) reported from Stoke-on-Trent, EnglandSo at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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connersofficial™ (@connersofficial) reported from Leek, England2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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The Tollgate (@TollgateStoke) reported from Stoke-on-Trent, England@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian philp (@Julianphilp2) reported@mstarmatt @bt_uk Yes I’ve had this to unfortunately Im stuck with them till next year I live in a bungalow it’s 3 to 4 steps to the bedroom and can’t get a signal loo yes apparently as you said what’s in the way or you have to much connected oh well
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charlie⚒ (@reveribletop) reported@bt_uk @WeAreOpenreach can u fix my internet pls we are at the end of a 2k copper wire while 50 yards away they have fibreoptic, can you deliver us from the dark ages please
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James_____ (@James_____C) reported@bt_uk can you advise if there are issues in Farnham GU10 3_ _ postcode area? Broadband dropping out intermittently over the past few weeks
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ʎɐʍollɐפ ʇʇoɔS (@scottgal) reported@ComethTheNerd @bt_uk Good luck with that; most other UK ISPs are just service companies who still use BT Openreach as their providers. Unless you have Virgin cable you're SoL.
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Tom Tolkien (@tomtolkien) reported@bt_uk your support is not contactable by phone and your online chat support is turned off. My broadband is not working and I work from home. How do I report a fault?!
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Amanda Brett Willard (@ABrettWillard) reported@bt_uk hi there. My broadband is down and I need to work! Holding on for 20 mins. I need my mini hub turned on so I can work. Can you help? Hanging on isn't an option. Thanks
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Alex (@ArcherUTD) reported@bt_uk are the worst company I've ever come across, turned my broadband off for no reason a week ago and its still not up. embarrassing
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Claire Senter (@ClaireSenter) reported@bt_uk service outage due to drink driver hitting mains box. Originally told would be 3-4 days to repair now it’s telling my won’t be till 16th Nov (3 weeks!!!) No phone signal in our area so no internet access. Assuming my bill will be altered this month?!
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Tom Hiles (@tom_hiles) reported@bt_uk I've been having some issues but I haven't raised a fault yet, so the text and email are out of the blue - any idea whether these would be sent without me raising a fault? Might they be fraudulent?
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Carl Heathcote (@005Carl) reportedComplained to @bt_uk 72 hours ago about my BT TV not working, I have been promised 5 times someone will ring me to sort it out and still nothing!! I have never experienced such bad customer service #bt #worsecustomerservice #dontcareabouttheircustomers