BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Leek, Stoke-on-Trent, Sandbach and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Leek |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Crewe |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Julie Ann Mulvey
(@JulieAnnMulvey) reported
from
Haslington, England
@bt_uk I am told they won't send an engineer to the property due to Covid. But 5 days without any service simply isn't good enough where we cannot use data or hotspots. I have already requested escalation, but expect nothing to be done.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Another bloke from Stoke.
(@cswbertie) reported
from
Stoke-on-Trent, England
@btsport WRC. Will you be sticking the microphone in the face of drivers immediately after they have completed a stage and asking them very stupid questions for much longer?
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie-Louise
(@KatieBlondeL) reported
@bt_uk Yes we have been on the phone to them lots of times but they are yet to address it, was told we would be getting a call back today from a manager but nothing! It’s awful service and I would appreciate it if you could assist me in getting this escalated urgently, thank you!
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Sam A Wickramasinghe
(@aselawicks) reported
@MarcAllera #PhilipJansen your @bt_uk is not providing good service & comes up with all sorts of rubbish excuses! Did not have any issues for over 6 years but @bt_uk can't give a stable internet connection for last few weeks! How hard that can be?
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Katie-Louise
(@KatieBlondeL) reported
@bt_uk disgusting service from BT, my 80 year old Nan left without a phone line, our only contact with her is through a ring doorbell. Seeing a fail old lady standing on her doorstep at 11pm talking through a doorbell was heartbreaking. Does anybody at BT care anymore? Seems not!
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Mark Graham
(@GeekGraham) reported
@NadineDorries is being catastrophically stupid an act or is it just a natural state for you? Chanel 5 has always been privately owned and never publicly funded. Chanel 4 has always been funded by advertising. Next you'll be calling for @skytv or @bt_uk to be privatised.
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Officer•Needs•Assistance ⛔
(@Dentist_Joan) reported
@bt_uk Thanks for your help. Don’t worry it’s like trying to get in touch with Casper the ghost at this point. 🙄
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SA
(@ShahbaazA) reported
@bt_uk moved house out of a rental, wanted Wifi in 2 locations, advised to set up new service… called today to cancel my original account to be told I have a 30 day cancellation and owe £500+… Sana wasn’t very nice to me either when I asked for her superior.1hr+ on the call now
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Alex Hellen
(@AlexHellen96) reported
@bt_uk Hi, I've just moved into a new build today and I booked my broadband with BT 2 weeks ago once I was told it was available. I now have a generic delay message for the last 10 days with no ETA can you please help?
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lowRedPhoto
(@lowRedPhoto) reported
@bt_uk I may just add that prior to the BT box, in a decade I have never experienced WiFi connection problems.
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Amy Lockhart
(@Amy_Lockhart) reported
@bt_uk Thanks Rita, they are with Shell, but their customer service advisors are saying they’re waiting for you guys to organise a date to fix an external problem
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ᴍᴏʟ 🎆
(@_Molli_) reported
@bt_uk hi there, I was wondering if you could help please? My WiFi has been down since around 1pm today and is still not back on. The box is flashing pink/purple. Thank you