BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Crewe, Stone and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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Daniel Paton
(@dpaton81) reported
from
Leek, England
@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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The Tollgate
(@TollgateStoke) reported
from
Newcastle-under-Lyme District, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Tom Cannings
(@tmjcan) reported
from
Newcastle-under-Lyme District, England
This may be the worst commentary I've ever listened to @btsport
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 14114 between 6.30am & 11pm in the meantime.
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Chris
(@PortlandLegend) reported
from
Leek, England
@bt_uk I need to raise a complaint
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Julie Ann Mulvey
(@JulieAnn1972) reported
from
Haslington, England
@petronious @btsport My neighbour is 70 odd. No computer and only a basic mobile, so this doesn't help her 😕
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Matt Toms
(@toms_matt) reported
from
Crewe, England
@btsport the commentary is terrible, this is a horrific injury and you are more bothered about the game than his welfare!!
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Phil Bedford
(@crewealex7) reported
from
Crewe, England
Poor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
Can you please fix your picture quality @btsport Oh and before you suggest HD, I remember watching the 88 FA Cup Final on the BBC & not requiring headache tablets
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ThatArsenalGuy™️
(@_ThatArsenalGuy) reported
@bt_uk My broadband ain’t working. Can’t get through to customer services or even the chart service. What’s the back up plan?
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Kade.
(@KadeMcConville) reported
@btsport Using the BT Sport app on Chromecast with Google TV. Issue - no sound on BT Sport Ultimate. Video is perfect and in 4K, but no audio. All other channels, including BT Sport 1HD, the audio works fine. Annoying to miss out on ultimate with this issue. 👎
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Anthonypaul
(@paulroc83331715) reported
@bt_uk Hi i subscribe to BT sport via now tv but I've missed out on tonight's game as i get an error code VC011 and a sorry there's a problem screen. I've uninstalled and reinstalled the app with no joy? Do you know what the error code means? Unclear on help page
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Colin Campbell
(@ccbigcol8) reported
@flintoff11 @btsport @BigTomD Its terrible 🙈
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Steve Shurey
(@ShureySteve) reported
@btsport I have a BT sport account, but the app isn't letting me renew my sport subscription as it just buffers, can you please help
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Matt
(@barnstormed) reported
@SkyHelpTeam why am I unable too play back anything I record on @btsport ? It just says 'Software Issue and resists to do anything. This is only on BT Sports channels. I've tried all the usual fixes.
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🐐🐐🐐🐐
(@ChampionshipRW) reported
@OlesRed @btsport Worst ad on TV
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elliott sharp
(@queboh) reported
@telfordmon @bt_uk same problem over here! @btsportfootball
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Hadas Farage
(@hadasfarage) reported
@bt_uk hi internet not working in Liverpool L25 area? Is there a problem in the area
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christopher
(@Chistopher_) reported
@bt_uk Yeah, I am getting channels on the TV, it happened last night when I was watching the Liverpool game, the signal wasn't good then it just completely lost the channels. Done a full factory reset but to no avail