BT (British Telecom) outages and service status in Burslem, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Burslem, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Burslem, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
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Internet | 14 days ago |
|
Stoke-on-Trent
|
Total Blackout | 19 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk How does it work out when we had no service over weekend. This only mentions weekdays. I'm not having you wriggle out of this being reported on Friday and fixed by Tuesday, meaning we'll get nothing for this.
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Dave (@Davetimo127) reported from Stoke-on-Trent, England@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk I just want a rebate for your error that left us with no services for 4 days. Not sure why this is so difficult for you to understand. Terrible service, no empathy. You truly are shocking.
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Julie Ann Mulvey (@JulieAnnMulvey) reported from Haslington, England@bt_uk And you actually think that's acceptable? Or that's an acceptable answer? Disgusting. Utterly disgusting. I'll make sure you are bad mouthed everywhere for this. Vile customer service. Unacceptable.
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Daniel Paton (@dpaton81) reported from Leek, England@Bromer82 @btsport Subscribed in April. The shit got knocked out by Barca. Last night and tonight #priceless
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Stephen Walters (@rathgorn) reported from Stone, England@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Paul Haddrell (@HaddrellPaul) reported from Stoke-on-Trent, England@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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russ phillips (@rustyp29) reported from Crewe, England@TomMarsy @btsport He certainly chatted some shit
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Phil Bedford (@crewealex7) reported from Crewe, EnglandPoor quality. And they wonder why @btsport and @SkyFootball will be fighting over ONE club when the EPL fixtures are out a week on Thursday....
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mark keogh (@keogh01) reported from Congleton, England@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Callum Bradke (@calBradke) reported from Crewe, England@btsport ******* up their planner again. Schalke v Augsburg has gone down the inevitable pit of the red button. #S04FCA
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Stob Rone (@stobrone) reported from Cheadle, EnglandIf you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Catherine Smith (@SmithCat73) reported from Alsager, England@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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Jason (@JasonBFB) reported from Madeley, England@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Paul Jones (@paulrezult) reported from Middlewich, EnglandHey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Bryson Bee 🐝🏴☠️🐝⚓☠ (@BrysonTube) reported from Stoke-on-Trent, England@bt_uk And yet you couldn't answer as my if my customer service calls
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Chris (@PortlandLegend) reported from Leek, England@bt_uk the issue I have today is that you cut my services off and said that someone else is taking over the account. I have not given any permission for this. On top of that you are saying you want to charge me for ending my contract early.
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The Tollgate (@TollgateStoke) reported from Newcastle-under-Lyme District, England@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Remember to contact us in 07495 014114 between 6.30am & 11pm in the meantime.
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Matt Western* (@westie0808) reported from Shavington cum Gresty, England@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@thekaratesuit) reported@ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers
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Rural Record (@AnonEtc) reported@bt_uk We did, Ian in Stockport told us exit fees fluctuate constantly...despite giving him the exit date! It's this overt complication, plus language (see the previous pic, "see how switching will IMPACT you"), against the ethos of Ofcom, which is why BT will lose customers and fail.
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This Brown Geek (@thisbrowngeek) reported@mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.
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Justine Clement (@JustClembo) reported@bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet
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Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported@bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!
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mungo's mouthpiece (@MungoMouthpiece) reported@bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.