BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Leek, Sandbach, Crewe and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Sandbach |
Phone | |
| Crewe |
Internet | |
| Stone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Paul Haddrell
(@HaddrellPaul) reported
from
Stoke-on-Trent, England
@bt_uk Dear God stop, these multi millionaire footballers are fine. Cut your prices and help every single person instead of wasting money on stupid adds.
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dom ***** Productions Limited
(@domballsuk) reported
@bt_uk When will we get compensation for the 5 day outage?
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John Harper
(@the_john_harper) reported
@btsport So you clearly didn’t read my initial tweet then. I’m afraid that between this and the issues with putting the previous races on red button really does mean I am cancelling my subscription
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AM
(@itsmeitsmeandy) reported
one of those days both @bt_uk and @UtilitaEnergy online payments not working, been trying both since last night hopelessi think they should have to give you compensation 1 free month if you get pissed about not tried @TamesideCouncil yet but they do say trouble comes in three`s
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Clarity ♒ Truth sets us 🆓
(@Clarty81) reported
Please can ya help find some1 qualified to help me sort this miser am living since they Dug then it started & from calls /tweets/emails/reports iv tried go no where Yes I know it sounds crazy but it's exactly making me feel it too please iv tried @virginmedia @bt_uk
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Paul
(@pboast) reported
@bt_uk what the he'll is going on with your so-called good service , it is totally not good , I have no Internet connection on your hotspot since 7 am this morning, you never tell us WHY ???
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No time for Racists
(@lovelacegeezer) reported
@bt_uk I am getting really bad service ordered BT broadband and voice, 3 days I have waited in 9th 18th and now 21st and still no broadband , called today and it’s been cancelled ??? I have to reorder .
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John
(@johnrobinson07) reported
@bt_uk No problem will do that after work today. Maybe you should do some further training with staff and explain to customers you might have to change dates even to stop others wasting time like myself.
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Andre Nunes
(@dxandre) reported
@bt_uk is BT Internet service down in England? For 2 days now I have had no Internet acess
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Karl Wardlaw
(@KarlosW) reported
@bt_uk you've sent me an email saying you're closing my complaint. You've only tried to get in touch with me once despite putting in my records you've tried on 2 previous occasions. Only warned me you were going to call by text minutes before you did. In work so couldn't answer
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Lu 💫
(@RhodesyLu) reported
@bt_uk Hello. Since this early this morning, texts are taking ages to send. They are stuck for several minutes as "sending" before finally sending. I'm in my usual location and turned my phone off and on. Is there an issue with the network? Thanks.