BT (British Telecom) Outage Report in Burslem, Stoke-on-Trent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burslem, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burslem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Burslem, Stoke-on-Trent, England
The most recent BT (British Telecom) outage reports came from the following cities: Stoke-on-Trent, Crewe, Newcastle under Lyme, Sandbach and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Crewe |
||
| Newcastle under Lyme |
||
| Sandbach |
Internet | |
| Congleton |
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| Crewe |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Burslem, England
Latest outage, problems and issue reports in Burslem and nearby locations:
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connersofficial™
(@connersofficial) reported
from
Leek, England
2 times been out to broadband.. this time can’t even be arsed turn up after another afternoon waiting in absolutely pathetic can’t even get through on the phone after 38 minutes .. direct message no reply.. absolutely shocking customer service @BTCare 🤬🤬🤬🤬
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Tom Irvine
(@Tam_the_Bam) reported
from
Stone, England
@btsport get this @stephencraigan to ****. Biased or what?
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Matt Western*
(@westie0808) reported
from
Shavington cum Gresty, England
@bt_uk is there a broadband problem in the CW2 area??? Ours has been dropping in and out all day, very annoying now!!
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Catherine Smith
(@SmithCat73) reported
from
Alsager, England
@btbusinesscare You don’t take any notice when people do report a fault. St Anthony’s church in Wythenshawe has been trying for 17 days to get you to fix the fault you caused.
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mark keogh
(@keogh01) reported
from
Congleton, England
@btsport what a discraceful service you provide ,I'd been qouted 10 pound per month and being charged 29 ,promised a call back still nothing but happy to keep taking my money. 😡
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mark keogh
(@keogh01) reported
from
Congleton, England
Been trying to get hold of your customer services for over a week now what do I do cancel my direct debit is that the only way to get a response ???shambles.#btsport
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Paul Jones
(@paulrezult) reported
from
Middlewich, England
Hey @btsport your not going to succeed showing NHL games when you just cut the live transmission because the time overran #crap
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Stob Rone
(@stobrone) reported
from
Cheadle, England
If you ever need any broadband service especially for gaming do not consider @bt_uk. Persistent cutouts and snail speeds, suppose to be on fibre but feels worse than dial up. Got another 11 months of this god awful service. Never been less satisfied with a broadband provider
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Martin H. #FBCoalition2024 3.5% 🟨🟥
(@Mhcrewe81Martin) reported
from
Crewe, England
@bt_uk No thanks, I solved the problem.
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.
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Louise Short
(@WhiteCandy) reported
from
Stoke-on-Trent, England
So at 2pm the @bt_uk @WeAreOpenreach engineer said he was ten minutes away. It has been a very long ten minutes. Reminds me why I never ever deal with #BT anymore 😡😡😡
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Alan, we are now being told by that team an engineer will visit us tomorrow. Not acceptable as this is an error by BT, not a fault. Please help ASAP.
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Dave
(@Davetimo127) reported
from
Stoke-on-Trent, England
@bt_uk your service is crap. WiFi gone down phoned yesterday where we were told someone would call back with a date an engineer was available. This didn't happen and still awaiting 4g device as promised, to be delivered today
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Jason
(@JasonBFB) reported
from
Madeley, England
@btsport can you tell the Bremen commentator to turn his mic down for stop bloody shouting done it 🤬🙄
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Stephen Walters
(@rathgorn) reported
from
Stone, England
@bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫
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Bryson Bee 🐝🏴☠️🐝⚓☠
(@BrysonTube) reported
from
Stoke-on-Trent, England
@bt_uk And yet you couldn't answer as my if my customer service calls
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Barcelona Szczecinek
(@BarcelonaSzcze1) reported
from
Crewe, England
@TeamKnowhowUK @vicki2012x Girlfriend trying to buy a computer off them for, believe it or not 5 weeks now. They always tweet about some complaints processes but do **** all at the end. Worst customer service ever experienced. Worse than @bt_uk and that is one achievement 🖕🖕🖕
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The Tollgate
(@TollgateStoke) reported
from
Stoke-on-Trent, England
@btbusinesscare Great customer service after hours call from Alan Campbell. 👏 👏 👏 Appreciated. Let’s se if we can get this sorted really soon. Please remember to call us on 07495 014114 between 6.30am & 11pm in the meantime.
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I.Am.Emmanuel
(@draneni) reported
from
Crewe, England
Peter Walton the most useless referee pundit ever. How is that not a foul against Kante? He has never said anything against VAR or any referee #btsport shame on you for employing such a dim witted fella. I am sorry to say.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Bolger
(@Flyingkermit) reported
@bt_uk hello, I understand I can claim a code to purchase a PS5 when they are available but I can’t find how on your website, can you help with this?
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Gareth Jones
(@JonesiPelDroed) reported
@MarcAllera @msmith850 @bt_uk How do you get this as an existing BT customer?
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Dale Steel
(@mrdalesteel) reported
@BTCare CANT BELIEVE HOW BAD BT ARE? AFTER 1 HOUR ON MONDAY I GET THROUGH! YOU SAY YOU WILL RING ME BACK TUESDAY. THEN GET A EMAIL SAYN' YOU CLOSED MY COMPLAINT. I THEN RING YOU AGAIN MONDAY PM. YOU SAY ITS NOT CLOSED AND YOU DEFINITELY WILL RING TUESDAY - YOU DIDNT RING TUESDAY!
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chris white
(@chriswhite65) reported
@btbusinesscare I have had a number of calls recently and today from people saying I phoned them when I didn't. It appears to be a cold call number that is using my phone number as a call back. Can you help? thanks
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Gillian Kettle
(@mummyflump) reported
@bt_uk im still awaiting an engineer to fix my broad band 2as due this morning and there has been no contact
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Nick Carroll
(@Chunk_the_Hat) reported
from
Glasgow, Scotland
@Cal_SFC The problem isn't VAR it's the rules that they are enforcing. Great point made by @rioferdy5 on @btsport last night. That defenders will now be told to take the man out. Have you considered thinking rather than letting your inner child tweet?
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
@BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.
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Big Bird
(@Bigbirdy79) reported
@virginmedia Internet goes from over 200mbps to zero multiple times an hour. Tried calling @virginmedia to speak to someone and got cut off. I do not expect to have to reboot my hub every hour just to receive a service @bt_uk provided far better and reliably. Shocking service continues
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Mattyb1985
(@Smileyjoe2020) reported
@MarcAllera @bt_uk Maybe you could make a announcement regarding the EE discount code issue seeing as there is so much conflicting info atm and EE just seem to be staying quiet!!!!!!
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Lee Wilkinson
(@LeeWilkinson86) reported
@bt_uk Hi, my broadband has gone down.. I have a solid orange light on my router. Is there anything I can do to fix this?