BT (British Telecom) Outage Report in Sonning Common, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sonning Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sonning Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sonning Common, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Marlow, Maidenhead, Reading, Henley on Thames, Crowthorne, Eversley, High Wycombe, Wokingham, Binfield, Didcot, Tadley, Bracknell and Lewknor.
| City | Problem Type | Report Time |
|---|---|---|
 Marlow |
Internet | |
| Maidenhead |
Wi-fi | |
| Maidenhead |
Internet | |
| Maidenhead |
||
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Sonning Common, England
Latest outage, problems and issue reports in Sonning Common and nearby locations:
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Caridade-Ferreira
(@bella_caridade) reported
I know it’s a complex fault, but where’s the specialist @bt_uk team? Someone should take ownership and proactively keep me informed and updated. And why do I keep getting messages saying it’s fixed only for my hopes to be dashed? Could someone please help? #shambolicservice
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Paul
(@Duffield8) reported
@neilio_uk @bt_uk @BBCWatchdog Yes all **** , i have gone to 3 mobile router ( no phone line ) £10 a month for first 6 months the £20 for 18 months . I have been gaming watching Netflix all speeds good . Just check if your postcode is acceptable for speeds .
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David Bell
(@CaravanNut) reported
@tyke34 Looked at @ee too and their site says we can’t have landline either as says we don’t have a line at home? We do, but I assume it’s via voip with @bt_uk as have a special box that converts it to analogue phone signal for old cordless.
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Cllr Gordon Brown (Rutland)
(@BrownCllr) reported
@bt_uk Th landlines and internet in the Village of Barrowden (LE15 8E) have now been down for 15 hours. The BT website indicates that there you are unable to provide a time for a fix. What is your plan to resolve and keep customers updated?
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DStruct
(@DStructUK) reported
@bt_uk @teachingofsci 2 years have passed, just wondering if there's any change with this? About to cancel sky and move to bttv. Hoping for Disney integration
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angeballs
(@kingshouse27) reported
@btsport been trying for an hour to add BT Sport to my expensive existing brcontract. Website just sends you up and down the page without any ability to add to the basket. Shambles
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Ash Sachdeva
(@_ashsachdeva) reported
@Catjsaunders @bt_uk Absolutely in the same boat! Getting billed every month and all they want to do is raise a complaint. I believe we’re on complaint no. 6 at this point and they still have the audacity to ask if I’ve been in touch with their team for an update! Absurd @bt_uk
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neilio
(@neilio_uk) reported
@bt_uk … and if you can’t honour the same deal then I’m out anyway and leaving you. I just tried that other number you gave and it goes to the same call centre. Basically, crap, waste of time, unhelpful. You are losing a customer today.
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Catriona saunders
(@Catjsaunders) reported
@_ashsachdeva @bt_uk I am 3 months without internet due to BT error but getting charged for fibre every month! They don’t seem to have any problem taking your money…it’s providing a service they have trouble with!!
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cy
(@cybernheim) reported
@bt_uk Is ther a customer services e-mail address? What ought to have been a straight forward move from one broadband & landline provider to another has been a mess and chaotic. It would be easier if I would be able to send the corresponding paperwork. BT has made a mess of our accounts