EE Outage Report in Ystradowen, Vale of Glamorgan, Wales

Problems in the last 24 hours in Ystradowen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Ystradowen, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Pontyclun, Caerphilly, Barry, Tonypandy, Porth, and Bridgend.

City	Problem Type	Report Time
Cardiff	TV	2 days ago
Pontypridd	Internet	3 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	Internet	4 days ago
Pontypridd	Internet	7 days ago
Hengoed	Wi-fi	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradowen, Wales

Latest outage, problems and issue reports in Ystradowen and nearby locations:

• 
  Rochelle Theaker (@roch123) reported 3 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Lee Lewis (@lee_a_lewis) reported 4 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

• 
  Connor Botwright (@ConnorBotwright) reported 6 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Robert Purvis (@robertpurvis) reported 8 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  aaron (@Azz_Culbertson) reported 8 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  dawn pugh (@dawninyoureyes1) reported 9 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Matt (@Matt996) reported 11 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Rhys Cooper (@TheRhysCooper) reported 14 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Gill Howells (@gilliehowells) reported 17 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Sally Evans (@PerformandGrow) reported 20 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  Ricky Mainwaring (@rickmainz1989) reported 33 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Dino Tessaro (@savalleyboy) reported 35 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 39 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Lee Lewis (@lee_a_lewis) reported 41 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  Brian Evans (@brianevans83) reported 43 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  used to be @Jelcics (@Jakesmummmm) reported 47 minutes ago from Barry, Wales

  @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

• 
  Brian Evans (@brianevans83) reported 49 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  K A C E Y (@KaceyEdwards91) reported 50 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  dawn pugh (@dawninyoureyes1) reported 56 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline Rebisz (@Carolinerebisz) reported 6 minutes ago

  @EE @HikinsJulie Wifi calling is not working

• 
  Paul Carson (@PaulCar07537696) reported 7 minutes ago

  @EE Must be quite a substantial number seeing as you can’t take calls with tech problems

• 
  a.gunners (@abdla4u) reported 8 minutes ago

  @EE Any compensation for losing work today coz of your network down

• 
  Ziggy 🇵🇰🇳🇱🇬🇧 (@zaghumhashmee) reported 9 minutes ago

  @SocialTechHD @Adzymo @EE Even I had sim replaced 2 3 times and phone replaced but problem still there.. but when I pop voda in phone and its bang on perfect. EE was good pre covid but now it's just lacking their performance these days and voda starting to take over.

• 
  bailey pinkney (@bailey_pink) reported 10 minutes ago

  @EE tv advert quotes”Britain’s most reliable network” yet my phone has barely worked all day, awful service

• 
  E ✨ ❤️ (@ellzagirliegirl) reported 14 minutes ago

  @EE @gotojt Same for me. I have hardly any signal at home so I need wifi calling and it’s not working at all, even though my wifi is fine. Switched it (and my phone) off and on again more than once.

• 
  Steve and Lizzy (@mrandmrslast) reported 15 minutes ago

  @EE I think a big issue is the lack of updates- my mum is on @EE but not on Twitter, so wouldn't know what the problem was, if I hadn't updated her. A text to all customers should have happened hours ago.

• 
  MarsMashUp (@freddie__2008) reported 18 minutes ago

  @EE Didn't even get anything to tell me why it was down. Thought my phone was broken and was really annoyed. But no, "the uks most reliable network" was down.

• 
  Paul Carson (@PaulCar07537696) reported 24 minutes ago

  @EE How can I use Wi-Fi calling ? I’m a hgv driver and my job depends on my phone. I expected better from “the best network” I literally cannot work without being in contact with my office !

• 
  Pat (@AP1witch) reported 25 minutes ago

  @EE Is this why my phone is not working in Canada ?