EE Outage Report in Ystradowen, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ystradowen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ystradowen, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Pontypridd, Pontyclun, Bridgend, Tonypandy, Porth, Ferndale, Penarth, Cathays, Ynysddu and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
||
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ystradowen, Wales
Latest outage, problems and issue reports in Ystradowen and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Naweed Sadiq
(@Suave_Nav) reported
Come on @EE. Cannot receive or make calls and no 4G. Cannot receive text messages. If I step out to my local Sainsbury and my wife has some last minute add on’s, she’s blaming me for not picking up my phone. Help me out here. All weekend long and still today
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Gillian💙
(@Gillian1381) reported
@EE Is there a problem with the network today. My husband is currently having no service near our home
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Michael (Taylor's Version) 🦦🏳️🌈🇪🇺
(@MichaelJMcA) reported
@EE Hello! May I ask if it's possible to get some help with an eSIM issue over Twitter please? I currently have no working SIM (so can't make/receive calls), and it's not convenient to get to a store today. Thanks!
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Becca 👩🦽🌱🏳️🌈
(@VeganSpoonie_) reported
@EE sorted some broadband out through yourselves last week and was told the hub would arrive Friday and service would start Monday… except the hub arrived Saturday and I’ve just received an email saying my service doesn’t start until tomorrow, up to 11:59pm. What gives?!
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Sarah-Victoria
(@Sarah_Vicious) reported
@EE how come your website says signal in my area is good, but since living here Iv only had one bar? Same with my partners phone… is your website wrong?!
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Just Call Me JJ 🇯🇲🇬🇧
(@ManLikeJJ) reported
@nikolajht @Arnecliffe @EE 😩 Mannnn! I'm wondering if this will be an iOS needed fix, or maybe something that EE will resolve, like you know how sometimes, more so rarely, we'll get a 'Carrier Update"? 🤔💭
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Dr James Findon
(@JFindon90) reported
.@EE are you aware of issues pushing delivery info to @DPDgroup_news? You missed the first line of my address, which meant I didn't receive my upgrade. Now it will take 2-3 weeks (!) + a lot more hassle.
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Sam Campbell
(@Tazfiend) reported
@EE Not such great stuff, when their answer is to cancel rather than honour the promises made. 😡
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Elaine Shannan
(@elaine_shannan) reported
@EE I have to go back into the Richmond store I fear they’ll be useless and by the end of the day I will no longer be an EE customer
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Naweed Sadiq
(@Suave_Nav) reported
I have @EE issues locally but nothing more frustrating than my video’s buffering on Twitter as if I was using dial up internet (WiFi is working great) @Twitter is it just me? They always tend to buffer at the most exciting part too…😢