EE Outage Report in Ystradowen, Vale of Glamorgan, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ystradowen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ystradowen, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Hengoed, Pontyclun, Caerphilly, Barry, Tonypandy, Porth, and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 2 days ago |
|
Cardiff
|
TV | 5 days ago |
|
Pontypridd
|
Internet | 6 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Pontypridd
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Ystradowen, Wales
Latest outage, problems and issue reports in Ystradowen and nearby locations:
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
EE Issues Reports
Latest outage, problems and issue reports in social media:
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brox1 (@SC39a) reported@EE Customer service for Broadband issues is non existent! For 3 weeks I keep getting promised a fix to my problems 'in a few days' and nothing ever happens. No-one owns the issue at all, and a manager is never available.
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The Chauffeur (@whataWipe) reported@EE My phone calls have all sounded robotic this morning, both on WhatsApp and your service. Any current problems?
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The Real Eon Lemon (@Eonlemon) reportedHow did @EE win anything other than worst website and app?
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ahmet (@bruvimtired) reportedcan @Hyperoptic hurry up please 😭 i want to move away from @ee and @bt_uk so bad
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MS (@m_shinkwin) reported@EE Can you please sort out your network infrastructure in the Gower. I get that it’s far from the most populated part of the uk, but it gets busy during the summertime, I have 2 or 3 bars of 5G but connections speeds are never better than 1 or 2 mbps down so it’s unusable!
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Kevin Buckley (@BuckleyKevin) reportedI cannot wait until next March when my contract ends with @EE Undoubtedly the worst experience I have ever, ever received from a “mobile provider”…completely, totally and utterly useless🤬
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CS (@calebno17) reported@EE why is my broadband down after it saying it would be resolved by 6:28??
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Dr mohd_kw (@HotSqsq999) reported@EE It is difficult for me to contact you by phone as I am outside Britain. Please provide another way to solve the problem.
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Creda One (@creda_1) reported@EE just seems never ending with EE app, got all sorted previously, but now can get a data reading in the app, tried 150 they can't sort it, changed email and password, uninstalled and reinstalled app but to no avail, I need to see my data info but app won't show it...
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Dr mohd_kw (@HotSqsq999) reported@EE Hello, I have a problem during my visit to Britain to spend a 15-day vacation. When I left, I called the company’s number to cancel the Internet package and I was surprised that one of your employees gave me a two-year contract. This is wrong. I hope you can help me solve this p