EE outages and service status in Ystradowen, Wales

Problems in the last 24 hours in Ystradowen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystradowen, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Maesteg, Cardiff, Hengoed, Pontyclun, and Barry.

City	Problem Type	Report Time
Caerphilly	Wi-fi	3 days ago
Pontypridd	Phone	4 days ago
Maesteg	Total Blackout	6 days ago
Cardiff	Internet	9 days ago
Caerphilly	Internet	10 days ago
Pontypridd	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ystradowen, Wales

Latest outage, problems and issue reports in Ystradowen and nearby locations:

• 
  Ash Lister (@AshL93) reported 42 seconds ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  charlesTdale (@charlesTdale) reported 1 minute ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Michèle Seren💙 (@MicheleSeren) reported 9 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Ross Maisey (@TweetterRoss) reported 11 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Aled Thomas (@AledThom) reported 18 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Mark Rees PT (@markreesPT1970) reported 23 minutes ago from Barry, Wales

  @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

• 
  Samantha (@Samanth82113398) reported 25 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 27 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Jack Rickus (@4rickus4) reported 28 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Lee Webster (@leeweb79) reported 32 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Brian Evans (@brianevans83) reported 36 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Owain Llŷr Harris (@owainharris3) reported 41 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Rhys (@TheRhysCooper) reported 42 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  dawn pugh (@dawninyoureyes1) reported 48 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Jules Morgan (@thejoolzman) reported 48 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  used to be @Jelcics (@Jakesmummmm) reported 48 minutes ago from Barry, Wales

  @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Allan Rees (@welshpolitical) reported 51 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  MIKE NEATE (@PHOENIXS80) reported 57 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  aaron (@Azz_Culbertson) reported 57 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Bailey (@DanielLBailey) reported 5 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  TOOKS (@ltookey1) reported 7 minutes ago

  @EE broadband down about 6 times over the last 3 days. Poor service. Has meant no internet and not able to watch TV as your TV service runs through Broadband! Not a happy household

• 
  Oldpuddle (@Oldpuddle) reported 7 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  ggg (@LeiSnoby) reported 9 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Ozzy (@beardedhalalguy) reported 13 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  huw (@jonsie) reported 14 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know

• 
  Peter Tony Evans (@petetho05730914) reported 17 minutes ago

  @EE ee is **** i am constantly having network issues evbery ******* month sort it out for **** sake

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 23 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Jon (@RealJKay) reported 23 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Colette Aitken (@ColetteDeanie) reported 24 minutes ago

  @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027