EE outages and service status in Ystradowen, Wales

Problems in the last 24 hours in Ystradowen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystradowen, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Pontypridd, Hengoed, Pontyclun, Barry, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Internet	23 hours ago
Caerphilly	Internet	2 days ago
Pontypridd	Internet	10 days ago
Pontypridd	Internet	17 days ago
Cardiff	TV	20 days ago
Pontypridd	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ystradowen, Wales

Latest outage, problems and issue reports in Ystradowen and nearby locations:

• 
  Heidi Wurst (@Heidi_Wurst) reported 5 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 12 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Vale Cake Boutique (@VCBcom) reported 15 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Jack Rickus (@4rickus4) reported 16 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  sheryl fussell (@chickenshed24) reported 21 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Rhys Cooper (@TheRhysCooper) reported 26 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Lee Lewis (@lee_a_lewis) reported 28 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

• 
  MIKE NEATE (@PHOENIXS80) reported 31 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  Dino Tessaro (@savalleyboy) reported 31 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Ty✌🏾️ (@Tyrone_PT) reported 32 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Karma Samsara (@CarolwalesKarma) reported 38 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Cara Marsh (@caradyas14) reported 43 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  aaron (@Azz_Culbertson) reported 45 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Rochelle Theaker (@roch123) reported 47 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 48 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Ade (@Bubwal) reported 49 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  dawn pugh (@dawninyoureyes1) reported 51 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 56 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Vale Cake Boutique (@VCBcom) reported 59 minutes ago from Barry, Wales

  So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

• 
  Mark Rees PT (@markreesPT1970) reported 60 minutes ago from Barry, Wales

  @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayne with a Y (@JB_56_) reported 5 minutes ago

  @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

• 
  Liam Parry (@liam_spx) reported 8 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  Lee Day (@LDay) reported 10 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  Harry Sore (@DasHarryWS) reported 15 minutes ago

  @EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad

• 
  Sarah Jones #21 (@jonesy_laaa) reported 18 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  Tyrone Power (@tyronepower81) reported 21 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

• 
  Shaun (@shauny67) reported 23 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

• 
  Big Nath (@E236_Nathan) reported 24 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported 25 minutes ago

  Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!

• 
  barbara north (@barbaranorth1) reported 25 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?