EE outages and service status in Ystradowen, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 2 outage signals in the last 24 hours around Ystradowen, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 5, 1:08 PM GMT+1.
- Internet (36%)
- Wi-fi (36%)
- Phone (14%)
- E-mail (7%)
- Total Blackout (7%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ystradowen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ystradowen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ystradowen, Wales
The most recent EE outage reports came from the following cities: Barry, Cardiff, Porth, Caerphilly, Bridgend, Hengoed, Maesteg, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
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39 minutes ago | |
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Internet | 50 minutes ago |
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Total Blackout | 6 days ago |
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Wi-fi | 9 days ago |
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Phone | 9 days ago |
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Wi-fi | 11 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Ystradowen, Wales
Latest outage, problems and issue reports in Ystradowen and nearby locations:
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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cheryl (@cherylockerby) reported from Barry, Wales@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel C (@danielciornei) reported@EE is by far the worst company when it comes to loyalty tax. come broadband renewal… the ONLY option was upgrade to 10% more cost and when I started the switch the most bored person in the world called…. @EE I don’t care you are the best … thank you but no thank you.
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Shaun (@actionjaxon666) reported@jdklfc @EE Yeah so EE should just pay all the other companies to use their infrastructures around the world? Sure - not EE’s problem. It’s an industry problem. The infrastructure behind roaming is vastly complex, and with complexity comes costs that your basic AF contract doesn’t cover.
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Steve (@coastersteve) reported@EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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caitlyn1972 (@AlwaysAnAngel72) reported@EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.
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David charnock (@david4charnock) reported@ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking
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PushbackUK (@PimPGA) reported@EE A hand? I called them before and once you mention that you have your own router, they can't help you.
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Dominic Geraghty (@DominicGeraghty) reported@EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.
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Paul Leetham (@leetham_paul) reported@EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone
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Matt Black (@DJ_Matt_Black) reported@EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it