EE Outage in Streatley, West Berkshire, England

Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

@EE Na the problem persists

Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

@EE Hi very poor signal in South Thatcham is there a problem

@EE @raphael_blk No network

@EE I’m so sick of my crappy signal! For the past month or so- sudden drop outs of signal out of nowhere, constant call failures and loss off 3/4G!

I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

@EE @Terywall @AndrewRPines Still not working...

@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

@EE @professorgreen @rickedwards1 It wouldn’t be any good trying to make that important call from @EE network.

@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

@EE morning, is there an issue with broadband in KT8 postal area? My router is normally always on but seems to be down this morning. Thank you

@Spluad @EE Cuz ee internet sucks ***

@Spluad @EE Cuz we internet sucks ***

@EE uk take a leaf out of @YouTube books. Great customer service, I'm also late today paying them for my continued premium service. Did they cut me off... No, let my videos run another day and shortly will get another month's payment. You @EE gonna make it my mission to cancel

@EE when choosing my broadband I never considered needing to land a plane! #broadband #Advertising

@EE There's no damage at all to the phone

@EE My flip broke after 5 months of used just shuts down when you fold it ok half, kind of defeats the point

.@EE is really out here taking a double payment, making me contact multiple times until it’s sorted, wait ages for it to be refunded, then having the audacity to now say my bill was never paid because it was refunded. 🙃

@EE how can we find why the signal in our area has gone so bad? Over the last week it’s gone from great to virtually no signal at all??

@EE @eecustomerdesk want to pass on my praise to the good staff in the ee store in woolwich today friendly polite and most helpful top notch 100% customer service give these guys/girls a payrise