EE Outage Report in Sheerness, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Chatham, South Benfleet, Faversham, Maidstone, Sheerness, Rochester, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CJSeedge
(@CJSeedge) reported
@Lord_Regg @XboxP3 @EE I would not buy a digital only console. I actually own a stack of Xbox One games for when I do get a Series down the line. So far, I don't have a reason to spend 450 pound on one.
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Phil Bryant
(@fenphil) reported
@EE why is the network rubbish in Oswestry? Advertised as 31 Mb, has been less than 1Mb for over a day now. Supposedly being sorted in “under 16 hours”
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Mary
(@MaryAuxilya) reported
@EE hello can someone from customer care help me get my bundle 120 gb activated. Done the payment.
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D.
(@After_5) reported
I really wish @EE would make eSIMs available for psy as you go. Being subjected to this terrible @LycamobileUK customer experience is so upsetting. I hate everything about it. 😩
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Martin◼️◻️◼️◻️
(@m77sc) reported
@EE whilst your CSR was very helpful on the chat, using the chat is excruciating. The send button fails to work every reply unless I close the app and sign in again. Just an FYI
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Philippa🐾🐶
(@pipsiicola) reported
@EE hello. I have just logged in to the new app and it says I am not the account holder??? But I have had this account for well over 10 years!! Can you help?
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mayuran
(@mayura200) reported
@EE I am having Internet issues during peak hours. E201EJ Stratford Westfield. Complain 4 times, and took them to the ombudsman as well. There's the small print that says the signal is not guaranteed. Very poor service. Mostly everyday nightmares with this company.
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Alex Robinson
(@AlexRobinson84) reported
Anyone else on @EE getting no phone signal in Knaresborough and Harrogate I have had no signal since yesterday
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Chloe🖤
(@vulneratisx) reported
@EE Thanks, I don’t need any support with paying the bill but I can’t justify spending that much on a phone contract especially with the cost of living going up, that phone contract is more than a weeks rent where I live 😐
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Yellow Fly Design
(@yellowflydesign) reported
@niclasico If @EE were the only phone network available in the country I wouldn’t even bother having a phone. They’re worse than useless.