EE outages and service status in Sheerness, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sheerness, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- Wi-fi (50%)
- Internet (25%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheerness, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, South Benfleet, Faversham, Gillingham, Sittingbourne, Rochester, Chatham, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 14 days ago |
|
South Benfleet
|
Wi-fi | 20 days ago |
|
Faversham
|
Internet | 20 days ago |
|
Gillingham
|
Phone | 30 days ago |
|
Sittingbourne
|
Internet | 1 month ago |
|
Rochester
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Nigel Back (@NigelBack) reported from Faversham, EnglandCannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Colin Dowling (@colinsplace) reported from Maidstone, England@EE 1 hour down... no broadband.... no response from @EE
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Dave Frost (@davefrost) reported from Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Matt Buckland (@ElSatanico) reported from Thundersley, England@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Andy Baker (@AndyBakerRC) reported from Gillingham, England@EE is there an issue with your network as dont seem to be receiving text messages.
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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kealey (@kikidee84) reported from Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Drew Morgan (@Drewstoopher) reported from Maidstone, EnglandSomeone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Nigel Back (@NigelBack) reported from Faversham, England@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan aka JB (@Dynamo24) reported@EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband
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Louise cooksley (@louise_cooksley) reported@EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous
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jellybean1976 (@jellybean_7676) reported@EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time
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3 ⭐️ general (@birthdaycakexo) reportedhonestly @EE wtf is going on with my service
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Rhian (@rhiangibson_) reported@EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…
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Rhian (@rhiangibson_) reported@EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday
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Murray Watson (@mdwats) reportedDid anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!
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Andrew Robinson (@apr9999) reported@sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!
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Held der Arbeit (@HeldinEU) reported@EE my landline and broadband are down. Any advice?
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Cathy (@CathyVhal) reported@EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.