EE outages and service status in Sheerness, England

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Gillingham, Sittingbourne, Rochester, South Benfleet, Southend-on-Sea, Chatham, Maidstone, and Faversham.

City	Problem Type	Report Time
Gillingham	Phone	7 days ago
Sittingbourne	Internet	9 days ago
Rochester	Internet	9 days ago
South Benfleet	Internet	10 days ago
Southend-on-Sea	Phone	11 days ago
Rochester	E-mail	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 2 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Ayoola Badmus (@BadmusAyoola) reported 3 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Ayoola Badmus (@BadmusAyoola) reported 3 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Wayne Hunt (@WHunt2002) reported 6 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Ben Wallace (@BenOWallace) reported 12 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Ayoola Badmus (@BadmusAyoola) reported 20 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Colin Dowling (@colinsplace) reported 24 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Ann Henderson (@Annhackett6) reported 24 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Rob Cockerton (@bertie_cee) reported 24 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  The Lefthand Low Golfer (@Grum90379158) reported 26 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Poppy Jeffery (@BBCPoppy) reported 26 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Nick Anderson (@uknickand) reported 26 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 27 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Drew Morgan (@Drewstoopher) reported 34 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Luci-Ann (@lucy_anne95) reported 34 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Tobias Cook (@tobycook17) reported 43 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Colin Dowling (@colinsplace) reported 49 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Teddy (@Teddy_Nicoll) reported 50 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  chris harrington (@charrington007) reported 51 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  the statistics guy jono (@Jon_UK2016) reported 55 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erika (@ErikaDucker) reported 2 minutes ago

  @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

• 
  Alan Battaglia (@BattagliaAlan) reported 3 minutes ago

  Whatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful

• 
  Chris (@chris2905621) reported 4 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  JT (@What_JT_Thinks) reported 6 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 7 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  shaun bull (@shaunwbull) reported 8 minutes ago

  @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 11 minutes ago

  hey @ee why is your website so ****? no I don't want to "use the app" sitting with laptop - bigger screen, can have tabs with other providers open - compare prices etc for a phone, & broadband provider your website is amateur at best - pages don't load or redirect on clicking

• 
  WithNibs (@WithNibs) reported 12 minutes ago

  @EE credit as run out. call 150 says"mobile network not available" so run out of credit can't top up. What a **** network, been with you 18 months, am leaving you tomorrow. log in website, send code never arrives. ****!

• 
  humorousfunnybone (@abracadab1304) reported 12 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 16 minutes ago

  an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere