EE outages and service status in Sheerness, England

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Maidstone, Rochester, Gillingham, Southend-on-Sea, Faversham, Chatham, and Rayleigh.

City	Problem Type	Report Time
Maidstone	Internet	4 days ago
Rochester	Phone	4 days ago
Gillingham	Internet	4 days ago
Rochester	Internet	10 days ago
Gillingham	Internet	24 days ago
Southend-on-Sea	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  Teddy (@Teddy_Nicoll) reported 34 seconds ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Colin Alderman (@ColinaldermanC) reported 16 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Poppy Jeffery (@BBCPoppy) reported 19 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Matt Buckland (@ElSatanico) reported 22 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Ben Wallace (@BenOWallace) reported 24 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Lauren T💫 (@Lozzabish95) reported 25 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Colin Dowling (@colinsplace) reported 26 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Ky le (@KyzaMT) reported 32 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  kealey (@kikidee84) reported 32 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 36 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Matt Bourne (@MattBourne_) reported 40 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Rob Cockerton (@bertie_cee) reported 49 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Andy Baker (@AndyBakerRC) reported 52 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Dave Frost (@davefrost) reported 52 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Nigel Back (@NigelBack) reported 54 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Tobias Cook (@tobycook17) reported 56 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  the statistics guy jono (@Jon_UK2016) reported 57 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Ayoola Badmus (@BadmusAyoola) reported 58 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Ayoola Badmus (@BadmusAyoola) reported 58 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 59 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Json (@Stuff1646) reported 34 seconds ago

  @EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.

• 
  Jules Ehrhardt (@ezyjules) reported 7 minutes ago

  @EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things

• 
  Pete Searle (@PeterSe38295412) reported 8 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  Ahmet Douas (@ahmetdouas) reported 9 minutes ago

  @status_is_down @EE I’m down

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 11 minutes ago

  @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 12 minutes ago

  @EE You’ll be delighted to hear we are no longer with EE services you never managed to install in 4 weeks & going elsewhere 🚩34 calls 🚩Over 16 hours on the phone 🚩Repeated lies & misinformation Bravo - a loss of 2 mobile phone 📱 1 Broadband 1 Landline contract—🙌 Bravo 👏

• 
  Lauren (@lillol87) reported 18 minutes ago

  When you have nothing but trouble with @EE with getting a charge refunded from May and you realise you should have stayed with @skytv Will think twice about moving providers again in the future.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 19 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Clint Sookermany (@ClintNorDD) reported 19 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 25 minutes ago

  @Lewciie @EE It seems this is the norm. Ive just had another complaint opened without any intervention from me. They'll probably close it in a minute too.