EE outages and service status in Sheerness, England

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Gillingham, Sittingbourne, Rochester, South Benfleet, Southend-on-Sea, Chatham, Maidstone, Faversham, and Rayleigh.

City	Problem Type	Report Time
Gillingham	Phone	13 hours ago
Sittingbourne	Internet	2 days ago
Rochester	Internet	3 days ago
South Benfleet	Internet	3 days ago
Southend-on-Sea	Phone	4 days ago
Rochester	E-mail	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  chris harrington (@charrington007) reported 35 seconds ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 5 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Teddy (@Teddy_Nicoll) reported 6 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Matt Buckland (@ElSatanico) reported 14 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Colin Alderman (@ColinaldermanC) reported 20 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Lauren T💫 (@Lozzabish95) reported 22 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Neil Bloor (@neilbloor) reported 26 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Wayne Hunt (@WHunt2002) reported 27 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Ayoola Badmus (@BadmusAyoola) reported 31 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Ayoola Badmus (@BadmusAyoola) reported 36 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Ayoola Badmus (@BadmusAyoola) reported 39 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Rob Cockerton (@bertie_cee) reported 43 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Matt Bourne (@MattBourne_) reported 43 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Luci-Ann (@lucy_anne95) reported 47 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  the statistics guy jono (@Jon_UK2016) reported 49 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Ayoola Badmus (@BadmusAyoola) reported 54 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Mark Gould (@yiddo71) reported 54 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  kealey (@kikidee84) reported 55 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Drew Morgan (@Drewstoopher) reported 58 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  the statistics guy jono (@Jon_UK2016) reported 59 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abdullah lodhi (@alodh15) reported 2 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 2 minutes ago

  @EE maybe your thoughts can be with my wifi that isnt ******* working you piece of **** go **** yourself

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 4 minutes ago

  @SJA20233 @England @EE You have a problem that a majority of black people are better than the whites? Colour really doesn't matter I want the best players playing

• 
  Clark Renney (@ClarkRenney) reported 6 minutes ago

  What is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...

• 
  Gaz (@TisSaff) reported 6 minutes ago

  @ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's £19 upfront and £29.99 a month. With yourselves its £20 up front £72.81 a month (first month is £92.81).... What the actual hell ?! Think you lost a loyal customer!

• 
  Cool Kid2342 (@Cool__kid2342) reported 7 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 16 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  angel (@fathersaph) reported 17 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  Bigpiz Official Page (@bigpiz_) reported 19 minutes ago

  @EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.

• 
  Emily gregory (@emilygreg22) reported 20 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring