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EE Outage Report in Sheerness, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sheerness, Kent, England 12/21/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sheerness, Kent, England

The most recent EE outage reports came from the following cities: South Benfleet, Chatham, Faversham, Maidstone, Sheerness, Rochester, Canvey Island and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Phone
United KingdomChatham Total Blackout
United KingdomChatham Internet
United KingdomFaversham Phone
United KingdomMaidstone Internet
United KingdomSheerness Wi-fi

Community Discussion

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EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Superscotty1984 scott (@Superscotty1984) reported

    @LaJefecita_413 @EE Same here, not great service. Surely existing customers should get a better deal hence why im looking to change to o2

  • ListerS07 Shaun Lister (@ListerS07) reported

    @EE NO SERVICE IN KY8 AREA AGAIN 2nd day on the bounce 🤬 DO NOT LIE and say maintenance is being carried out on the mast I work 50yrds from the mast at Burnmill Ind Est not one workman has been near the mast yesterday or this morning 🤬 sort it out terrible service all round

  • Jack13jackJack jack roberts (@Jack13jackJack) reported

    @EE That's right mark so really if I wanted it all I'll have to do is pay 100 pound ? If I didn't want to Waite a extra 2 month would pre orders be as normal or would I have to do this is store as all my phone I normally do via customer service xx

  • i_drive_the_bus The Driver (@i_drive_the_bus) reported

    @EE morning, you guys got a problem with your online shop ? Looking at ordering a new watch and can't get anything up

  • gordonhendy Gordon Henderson (@gordonhendy) reported

    @EE Personal mobile with BT, work mobile with EE - both affected. All 3 of your masts in Dalkeith are not working, happens every month or two

  • FionaJohnston14 Fiona Johnston (@FionaJohnston14) reported

    @EE no broadband or 4G in PO22. Network issue?

  • bambibunny1983 Zoe (@bambibunny1983) reported

    @EE still waiting for broadband to be fixed promised callbacks & updates missed promised fix dates missed noone taking responsibility

  • Ben_WDL Ben (@Ben_WDL) reported

    @EE I’ve needed you for 2 weeks now. Still not a single response- Is your customer support non-existent???

  • MisappMedia Delving Into Indie Dev (@MisappMedia) reported

    @EE I bought a PAYG & put SIM in my phone. No network. This is the only phone I have. Does it need activating. If so, how? Thanks.

  • Musicalgoose71 musicalgoose (@Musicalgoose71) reported

    @EE Tried the text service and it does not let you connect, comes up with a message saying all agents are busy. Spent 45 minutes on hold yesterday trying to get through but to no joy. Will just have to keep trying