EE outages and service status in Sheerness, England

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, South Benfleet, Faversham, Gillingham, Sittingbourne, Chatham, and Maidstone.

City	Problem Type	Report Time
Southend-on-Sea	Internet	8 hours ago
Rochester	Internet	4 days ago
Southend-on-Sea	Wi-fi	20 days ago
South Benfleet	Wi-fi	25 days ago
Faversham	Internet	25 days ago
Gillingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 2 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Rahim Shivji (@RahShivji) reported 5 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Colin Alderman (@ColinaldermanC) reported 6 minutes ago from Faversham, England

  @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

• 
  Nalaka Perera (@NalPerera) reported 8 minutes ago from Maidstone, England

  @EE outgoing calls not working

• 
  The Lefthand Low Golfer (@Grum90379158) reported 8 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  the statistics guy jono (@Jon_UK2016) reported 10 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Teddy (@Teddy_Nicoll) reported 11 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Ayoola Badmus (@BadmusAyoola) reported 11 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Poppy Jeffery (@BBCPoppy) reported 12 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 15 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Nick Anderson (@uknickand) reported 17 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Nigel Back (@NigelBack) reported 30 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  the statistics guy jono (@Jon_UK2016) reported 31 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Colin Dowling (@colinsplace) reported 35 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Rob Cockerton (@bertie_cee) reported 43 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Drew Morgan (@Drewstoopher) reported 47 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Dave DM Martin💥 (@davemartind) reported 51 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Rob Cockerton (@bertie_cee) reported 55 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Dave Frost (@davefrost) reported 56 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Mark Gould (@yiddo71) reported 57 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Sullivan (Sully) (@DavidSu99220975) reported 9 minutes ago

  Is there a problem today Have no Internet @EE

• 
  AFC_Miricle_Boy_86 (@Bradleyhannan86) reported 9 minutes ago

  I upgraded my phone on 16th August to new Pixel 11 Fold pre order they were realesed on 20th August so when are they being dispatched because I haven't had anything by email, I can't check on website because it's been broken for many years @EE

• 
  Mark Davison (@MarkDavisonUK) reported 14 minutes ago

  @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over

• 
  Oliver Hodgson (@OliverH69492772) reported 15 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Held der Arbeit (@HeldinEU) reported 15 minutes ago

  @EE my landline and broadband are down. Any advice?

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 16 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  Christopher Tracy (@Milnero4) reported 17 minutes ago

  @EE Still not had a response to my complaint from a week ago.

• 
  Mark Davison (@MarkDavisonUK) reported 18 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  sandie wilson-greene (@sandiewg) reported 19 minutes ago

  @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!