EE outages and service status in Sheerness, England

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Rochester, Southend-on-Sea, South Benfleet, Faversham, Gillingham, Sittingbourne, Chatham, and Maidstone.

City	Problem Type	Report Time
Rochester	Internet	2 days ago
Southend-on-Sea	Wi-fi	18 days ago
South Benfleet	Wi-fi	23 days ago
Faversham	Internet	24 days ago
Gillingham	Phone	1 month ago
Sittingbourne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  Nigel Back (@NigelBack) reported 7 seconds ago from Faversham, England

  @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

• 
  Teddy (@Teddy_Nicoll) reported 7 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Colin Dowling (@colinsplace) reported 8 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Ayoola Badmus (@BadmusAyoola) reported 10 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Drew Morgan (@Drewstoopher) reported 20 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Ayoola Badmus (@BadmusAyoola) reported 21 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  the statistics guy jono (@Jon_UK2016) reported 24 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  The Lefthand Low Golfer (@Grum90379158) reported 25 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 27 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 27 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Ayoola Badmus (@BadmusAyoola) reported 30 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Ann Henderson (@Annhackett6) reported 31 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Ben Wallace (@BenOWallace) reported 34 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Andy Baker (@AndyBakerRC) reported 36 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Luci-Ann (@lucy_anne95) reported 36 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Nigel Back (@NigelBack) reported 42 minutes ago from Faversham, England

  Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

• 
  Rahim Shivji (@RahShivji) reported 44 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Colin Alderman (@ColinaldermanC) reported 47 minutes ago from Faversham, England

  @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

• 
  Poppy Jeffery (@BBCPoppy) reported 50 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 53 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 2 minutes ago

  @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

• 
  Barry Dance (@dance_barry) reported 3 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  Bez Beresford (@bezberesford) reported 5 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Kev (@KevlarBrock) reported 7 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 7 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  plumberspensions (@plumberspensio1) reported 7 minutes ago

  @EE Can you please tell me who to contact re damage caused by Openreach contractor who was connecting EE WiFi but drilled through a water pipe. NWI fixed the leak and said would return to repair damage but now say MJ Quinn have told them not to carry out the repairs?

• 
  RageByRich (@RageByRich) reported 8 minutes ago

  @picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.

• 
  Martin Elliker (@MartinElliker) reported 21 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 24 minutes ago

  Network is awful today no signal for anything pa14 area @EE

• 
  G E E T U P 💪🏼 (@dalli_72) reported 25 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!