EE Outage Report in Sheerness, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sheerness come from postal codes ME12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Faversham, Maidstone, Sheerness, Rochester, Chatham, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Phone | |
| Maidstone |
Internet | |
| Sheerness |
Wi-fi | |
| Rochester |
Wi-fi | |
| Chatham |
Wi-fi | |
| Canvey Island |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Kelly
(@ClaireK92658745) reported
@EE please remove the customer service message in the North East accent. Even coming from that area, it sounds terrible. Please use a neutral voice.
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Ross.
(@rossgrosvenor) reported
@matt_bromage @EE Christ. Mine were 5G too by the way, so well below what you'd expect from 5G? Could be an issue locally maybe? That's abysmal.
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Baloo
(@Baloo_bear) reported
@ee How can I terminate all my services with you? Defective handset and no way to sort anything apart from being shouted at by your Worcester store manager.
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Dan Fuzz
(@dan_fuzz) reported
@EE 16 minutes on the phone, with two different people, to try to find a resolution - and I get cut off?! Fine, I’ll just end the contract then...
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Bruno Alves de Sousa
(@M3th0sx) reported
@EE @CaptSauve as a long term ee/Orange customer, think it’s time to start considering other mobile operators. When a company goes back on their word, means they don’t care about their customers, just the bottom line.
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Gordon S Valentine
(@gsvalentine) reported
So @EE guess everyone will be moving over to @O2. Since they will not be doing EU roaming charges! I will join them, unless my bill goes down by at least 10% each month!
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Howie Mac™ ©️
(@HowieMac77) reported
@EE Yes Difference Is I’m An Existing Customer Other Networks Are Not Holding Existing Customers To Ransom So Leas Of Your “Win Win”
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Alex McKnight
(@alexmcknight) reported
Come on @EE , reintroducing #roaming charges, seriously #disappointed with you. Try focusing on 'Our top priority is to provide great customer experience' @BTGroup put your weight behind banishing this #embarrassment
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Christian Morrison
(@ChristianM23) reported
@EE My internet speed is terribly slow, are there no other reports in my area?
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uǝʌǝʇs
(@strictlylondon) reported
@SkyHelpTeam hi - Sky mobile uses 02 network right? Does this mean you are not introducing roaming charges? 🤞 just checking before I switch from @EE to you guys