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EE outages and service status in Sheerness, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Sheerness come from postal codes ME12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Sheerness, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Sittingbourne, Wickford, Maidstone, South Benfleet, and Chatham.

CityProblem TypeReport Time
Sheerness Total Blackout 2 days ago
Leigh-on-Sea Internet 9 days ago
Southend-on-Sea Wi-fi 10 days ago
Southend-on-Sea Internet 10 days ago
Southend-on-Sea Internet 10 days ago
Gillingham E-mail 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • ColinaldermanC
    Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • mrs_harket
    SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • uknickand
    Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MDarbyXO
    Matt (@MDarbyXO) reported

    @EE hello, are you having issues with payments made via card over the phone? Haven’t been able to pay my bill...?

  • shanethegooner
    Shane (@shanethegooner) reported

    Can't use the live chat on @EE website, just refuses to help me. 20 minutes of dreadful songs over the phone while on hold is all I could handle. Going to send an email now, if that doesn't work I'll write to them or maybe send a fax! 🙄 All I want to do is cancel this sim.

  • dales_finn
    Finn Dales (@dales_finn) reported

    @EE just trying to play Xbox with my mates on standard shitty WiFi is horrible the fact you pay for 1Mbs WiFi is a joke all I do is lag “no.1 net work for gaming” my ******* arse

  • mcrsteph
    Stephanie Leighton (@mcrsteph) reported

    @EE How can you if you cannot get WiFi signal. Internet a nightmare. All the staff working from home ignore the calls and emails.

  • juliemcgarry34
    wee jules (@juliemcgarry34) reported

    Good afternoon @EE my house internet service doesn't work at all what's happened

  • StuartSmith8
    Stuart Smith (@StuartSmith8) reported

    @EE I ordered from your web site 2 weeks ago one of the free pay as you go SIM cards. Was informed at the time I would receive it in approx 2 working days. I accept the post is a bit slow at the moment, 2 weeks to get the SIM seems excessive. Any ideas why I haven’t received it.

  • ms_nashh
    NA (@ms_nashh) reported

    @EE is there something going on with the network? Why am I experiencing issues with my data ?

  • lukesamiam
    Jordani Jovanovich🇬🇭🇵🇲 (@lukesamiam) reported

    @EE Every week and it's getting annoying cos the signal is piss poor

  • sarah_w_1986
    sarah w (@sarah_w_1986) reported

    @EE worst customer service. Took money from my account after cancelling my account! Hung up on and then major breech of data protection.

  • nattyburge
    natalie burge (@nattyburge) reported

    @OpenreachHelp please help us - no landline or WiFi for 10 days and @EE seem unable to communicate with you