EE Outage in Sheerness, Kent, England

@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

@EE 1 hour down... no broadband.... no response from @EE

Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

@EE waiting to cancel contract mobile 10 mins plus waiting

@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

Paying £70 a month for a phone with no signal 😤 @EE

@MoohanLiam @EE Update from EE - "there's some ongoing issue with My EE where some customers are getting this error and unable to login. The internal team is aware of this and working on it so that they can get this issue fixed for all the customers as soon as possible."

@EE hi - is your website broken? I’m trying to login to MyEE online and it’s just hanging.

@EE is your app and site not working? As cant log into either and have a bill to pay

@EE Good Afternoon, I've been having broadband issues the past 3 days. The EE Hub keeps going off and back on? Any ideas what's happening?

@EE wow terrible service. Can not speak to team online. Phone cancels me 3 x after holding for 20 mins ! Not been able to use my phone for a week!

Not very impressed with @EE. Had no mobile signal for 3 days in Leeds 18. Working from home made harder.

@EE Hi, are you having account issues on your site? I'm unable to login on mobile and desktop. Keep receiving an error message. Thanks

@EE I having problems making calls and receiving calls. Apparently there is a problem in our area with EE? Why have EE not notified us? I thought there was a technical problem with my phone. So frustrating.

@EE Extremely poor service ... as a brand new customer the whole process of transferring to EE has been so painful ... should have stayed with Vodafone ... 😩 don’t do it peeps ... genuinely not worth the hassle!

@EE Can I please get a callback about my broadband issue, it's been faulty for over 2 weeks and I need to work!