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EE Outage Report in Sheerness, Kent, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheerness come from postal codes ME12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sheerness, England

The most recent EE outage reports came from the following cities: Sheerness, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Sittingbourne, Wickford, Maidstone, South Benfleet, and Chatham.

CityProblem TypeReport Time
Sheerness Total Blackout 18 hours ago
Leigh-on-Sea Internet 8 days ago
Southend-on-Sea Wi-fi 8 days ago
Southend-on-Sea Internet 8 days ago
Southend-on-Sea Internet 8 days ago
Gillingham E-mail 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • NigelBack
    Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • nannychrisMa
    😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dsbahia1
    Mr S 🌸 (@dsbahia1) reported

    @EE i've just switched away from EE and need to get a final bill but i can't login. I get a login error: "Sorry, we were unable to complete your request right now. Please try again later." 🙄

  • daveake
    Dave Akerman (@daveake) reported

    @EE Is there a way of reporting that an issue has been fixed? I reported the local mast being offline this morning, but it's working again now. Report ID is 3631323. The confirmation email came from no-reply@... so not much point replying to that!

  • laura_day6
    Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • Dan_woodward80
    Dan Woodward (@Dan_woodward80) reported

    @EE your customer service is shocking

  • rhiannehadley92
    Its_me_Rhi (@rhiannehadley92) reported

    @EE Hi! Any idea why our compensation (broadband down for a week) isn't showing on our account? Our latest bill is reduced by £5 yet we were told we'd have £30odd in compensation (5 days worth) this happened in Oct and we've already had to chase it up several times..

  • kiwiandkermit
    Caroline (@kiwiandkermit) reported

    @TMobileHelp @EE He is a T-Mobile US customer and would like to be able to use his phone over here since he’s moved and not pay roaming charges

  • PhilLewisHQ
    Phil Lewis (@PhilLewisHQ) reported

    @EE are you having issues with your systems? I can't seem to log in as I normally do, and when I do my bill isn't showing - it says I need the 'account holder's' permission, even though I am the account holder and have been for years...

  • dylarama
    Judy Harris (@dylarama) reported

    @EE you provide my internet but I can't find a way to email you. Please help.

  • dantheman19970
    dan (@dantheman19970) reported

    @EE Just one last thing your staff in the hope street store in Wrexham are so rude but I always had good customer service on Twitter and over the phone

  • dantheman19970
    dan (@dantheman19970) reported

    @EE I been in because I didn’t have a sim pin to put my sim in my phone because it came in the post but the lady had a bad attitude with me