EE Outage Report in Sheerness, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 20: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: South Benfleet, Chatham, Rochester, Gillingham, Southend-on-Sea, Sittingbourne and Hockley.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
||
| Chatham |
Wi-fi | |
| Rochester |
Internet | |
| Rochester |
Wi-fi | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beverley Pettitt
(@BeverleyPettitt) reported
@EE customer service sucks, advisor put me on hold 10 minutes now
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Ben Phillips
(@benphillips1989) reported
@EE Hi - I’ve been waiting to hear back from customer services about a billing/contract issue for nearly a week now. If I DM my number, can someone be in touch? Thanks
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Dan Lakeman
(@danzlakeman) reported
@EE it’s still not working today? Any update?
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Chris_Cine
(@chris_cine) reported
@EE Please take this down, it is not true, down here for me in Cheshire, Wales and Lancashire. #ee #broken
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Jord
(@JD_Hepe) reported
@EE is something going on with service? I have a router and sim with you and it’s been working brilliant, averaging 30mb but yesterday it dropped to 4mb and today it’s still bad??
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🌻 Sophie 🌻
(@Leelamou) reported
Omg. I just got off the phone to EE. They charge £40 a month for 10gb sim which she “heavily discounted” down to £12. Absolute pisstakers @EE - so I’ve got my PAC code and I’m leaving. Even if she discounted to £5 I’d be gone because they’re ripping off customers.
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Toni O'Sullivan ✨
(@Tonios28) reported
@EE No they aren’t. My signal is so shocking I can’t even speak to my GP properly to book an appt for my son who we think has measles. Absolutely ridiculous!
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Jo
(@jellabellabean) reported
@EE I have had broadband with you but have just changed to BT.. I was told that it will automatically cancel my contract with you now the new service is up and running, but can you confirm that please.. I don't want to be charged twice.. Thanks..
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Zoe
(@ZoeAnneGrace) reported
@EE Nope, it’s still down in Birmingham
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Beverley Pettitt
(@BeverleyPettitt) reported
@EE yet another wasted day waiting for an engineer and still no indication of when our BB will be running as it should. I am expected to take time off work 5 times now and wait for an engineer that never comes and EE can’t guarantee, now on hold again trying to speak to someone😡