EE Outage Report in Sheerness, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Sittingbourne, Wickford, Maidstone, South Benfleet, Gillingham, Southend-on-Sea, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh-on-Sea |
Phone | |
| Sittingbourne |
Phone | |
| Wickford |
Phone | |
| Maidstone |
TV | |
| South Benfleet |
Internet | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna Bryce
(@LornaBryce8) reported
@EE I have no internet my ee smart hub router is flashing aqua lights I have switched off and on twice no change is there something else I need to do or is it a problem your end
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James C
(@chg1282002) reported
@EE And I check on EE coverage network status , it keep said “ we try to fixing the problem in 16 hours etc ,,,, “ until now still have problem …
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Alex Mitchell
(@AlMitchell89) reported
from
Bradford, England
@EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?
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Brooke
(@liverc0ke) reported
@ee @WeAreOpenreach @OpenreachHelp she had to press her emergency button this morning but because you can’t do your job, Eldercare couldn’t communicate with her, and someone had to come out. Get your **** together and care about your elderly, vulnerable customers.
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Adam Baker
(@AdamBak29805537) reported
@kingstoby1 @KingDreMMA @EE Pretty poor though isnt it really? With the amount of questions etc they get about it. Someone isnt doing their job if they cant get hold of any stock.
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Brooke
(@liverc0ke) reported
@EE Constantly left in the dark, worried that my Nan or someone else may need to call for help, and they can’t. Even her emergency buzzer is down, all because of EE.
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Nearly Topical
(@nearlytopical) reported
@EE Yes , just got thought to a handler and she was clueless to what I was asking... very poor form EE
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Liam
(@Nimmo_7) reported
@EE Yeah im not sure what I’ve done but I can’t login. Not sure I’ve ever looked in my ee account.
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Jamie Summers
(@JamieSummers4) reported
@EE network/signal is awful this week in the Northam,North Devon area #poorsignal
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Abbie Robinson
(@Abbie_1325) reported
@EE also been told we would receive call backs which haven’t happened!! Absolutely useless customer service! Now looking at other mobile companies that will be more helpful.