EE Outage Report in Sheerness, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Sittingbourne, Hockley, Maidstone, South Benfleet, Chatham, Rayleigh, Gillingham, Rochford and Wickford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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Nigel Back (@NigelBack) reported from Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Nick Anderson (@uknickand) reported from Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Nigel Back (@NigelBack) reported from Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Ben Wallace (@BenOWallace) reported from Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Colin Alderman (@ColinaldermanC) reported from Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Dave Frost (@davefrost) reported from Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Colin Dowling (@colinsplace) reported from Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England
Why is the @EE site always so slow and awful?
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Colin Dowling (@colinsplace) reported from Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Colin Alderman (@ColinaldermanC) reported from Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones #21 (@jonesy_laaa) reported
@EE hi, I texted 150 to see if I could upgrade my headset and was given a text saying I could but the app says I can’t. Tried ringing you but can’t get through. Just wondering what my options to upgrade was? Any help greatly appreciated
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B 🍂 (@swiftiehaze13) reported
@EE I’ve tried multiple times to get through to you but keep getting bounced. I’ve spoken to a representative about a faulty switch 2 we bought from you, told I’d hear back last week re exchange and heard nothing. Please can you give me an update on this - service is ridiculous.
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Lorenzo Moore (@lorenzosdesign) reported
@EE is there issues with WiFi in Nottingham? My WiFi is down and has been since this morning and I have to work. What’s going on???
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Dan (@srbpower) reported
Hi @EE @EEHelpdesk I have a landline number currently with Sky Business, with internet also.I want to get rid of that service completely, keep the number, and have all calls be permanently diverted to a mobile number. Is this something you can do and add to my account please? 🙏🏻
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B 🍂 (@swiftiehaze13) reported
@EE Is there a direct line for customer service? Every time I ring EE I get the same recorded message asking if I’m home broadband/mobile phone and I’m neither, then I get bounced off the call.
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Alex Davies (@GNEAlex22) reported
@EE Is it possible to have someone ring me from customer services?
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Mike (@PHOENIXS80) reported
@EE signal checker says signal in my area is good…. But got several weeks it’s been noticeable how poor it is across the town centre in particular and the neighbouring town too… anyway to report this when the checker says it’s ok?
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RachT234 (@RachT234) reported
Would never recommend @ThreeUK - poor network (often getting <10mbps + poor call quality), poor customer service and even when leaving to change network again, they managed to mess up my number port to the point my temporary number doesn't work! @EE and @O2 highly recommended
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نادية (@miss_noddy) reported
@EE I have no service at home! it’s been like this yesterday PR1 Area
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David Ward (@DavidWa28957772) reported
@EE Any plans to improve network coverage?