EE Outage Report in Sheerness, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Maidstone, Chatham, Rochester, Sittingbourne, Wickford, Gillingham and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Phone | |
| Maidstone |
Internet | |
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Thompson
(@isaac_t_6) reported
@clydefc123 @EE They give users a lot of runaround on issues like this, you can message “syncunlocks on instagram to get it unlocked, they helped me out with mine
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Matty Young
(@Baldgeezer_bar) reported
@EE closed my complaint without solving the problem... why is this company voted no1 for customer service?
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Giuli (aka Gi)
(@glossy_gi) reported
hey there @EE i can’t make calls but i can receive them since this morning. what can i do? also @AppleSupport after i tried to turn my phone off/on & reset my phone network now my recent calls register disappeared - why is that? how do i sort? thank you
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Niki Wright
(@nikilye) reported
@EE Hi, I've had to contact you a lot to sort an issue and it's still not sorted. I was on hold with an advisor and the call was ended by your side, now I can't even call 150. Please sort this out.
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Alex Scott
(@ShiftyGB) reported
@EE @Tim17583334 2/2 - I work in Peterborough (Hampton) PE7 8HP and barely get 2 bars at best, I will not renew to 24 month fixed contracts by moving to 5G, I am with a rolling business contract on 4G with Roaming, so why is 4G NOT improving in the area above, a 5G mast is 80M from me, poor 4G.
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The Rat Man
(@TheRatMan287) reported
@EE just had a reply and there is an issue. fingers crossed it can be resolved.
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Craig Ewen
(@red_devil1999) reported
@EE for past few weeks been getting no SIM no service on my galaxy flip 3. Is this network related as have heard others have same issue. Restart phone and have taken SIM out and put back in. Thought it was sorted but not so. Could have missed many calls and texts.
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Sam
(@justme_samb) reported
Hi @EE I haven't had any mobile signal for about 4 days now. Tried all the usual (aeroplane mode, on/off etc) but it's really frustrating now. Can you check if there is a problem in SO19 Southampton?
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Tony
(@spontaneous_ant) reported
@EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.
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Olivia Dudley
(@Olivia_28) reported
@EE is something down? We don’t have any signal and the signal bars are flashing red