EE Outage Report in Sheerness, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheerness, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheerness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheerness, Kent, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Wickford, Chatham, South Benfleet and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheerness, England
Latest outage, problems and issue reports in Sheerness and nearby locations:
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Nigel Back
(@NigelBack) reported
from
Faversham, England
Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Campbell
(@Tazfiend) reported
@EE Not such great stuff, when their answer is to cancel rather than honour the promises made. 😡
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Grant Irvine
(@Grant_A_Irvine) reported
@EE over 5 hours I’ve spent on the phone to your customer service team in the last few days! Not one on your team can fix your mistakes! From cancelled orders to trade ins not going through! “I’ll send an email to the team and someone will get back to you” then no one ever does!
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Dan
(@MRDJC1990) reported
Hi @EE , I placed an order a week ago and I’ve had no update on delivery! Shocking customer service.
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Michael (Taylor's Version) 🦦🏳️🌈🇪🇺
(@MichaelJMcA) reported
@EE Hello! May I ask if it's possible to get some help with an eSIM issue over Twitter please? I currently have no working SIM (so can't make/receive calls), and it's not convenient to get to a store today. Thanks!
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Maria 🌙
(@mariabailey_95) reported
from
City of Kingston upon Hull, England
@EE I've DMd you about an order that I haven't received a delivery date for? Any help would be much appreciated
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Antoine
(@honeybouboule) reported
@EE @BaileyyThomass You're not ? Even though I have been complaining about a similar problem and saw a lot of others customers complaining about it too ? Really ?!!
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Emily Prier
(@EmilyPrier3) reported
@DPDgroup_news Lying saying they’ve attempted to deliver my new iPhone twice over the weekend when my ring doorbell says they only attempted once. Worst courier company ever. @EE just as bad not giving them my details to plan a delivery time and date! 😡
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Lisa Marie Sharples
(@LisaMarie130790) reported
@EE can't seem to send texts or receive/make calls, is there an ongoing issue please??
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Sarah-Victoria
(@Sarah_Vicious) reported
@EE how come your website says signal in my area is good, but since living here Iv only had one bar? Same with my partners phone… is your website wrong?!
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Just Call Me JJ 🇯🇲🇬🇧
(@ManLikeJJ) reported
@nikolajht @Arnecliffe @EE 😩 Mannnn! I'm wondering if this will be an iOS needed fix, or maybe something that EE will resolve, like you know how sometimes, more so rarely, we'll get a 'Carrier Update"? 🤔💭