EE Outage in Ipstones, Staffordshire, England

@EE Poor show today folks. No customer service?

@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

Had the misfortune to visit the @EE store in the @intuTrafford centre today and I have never met a more unhelpful bunch of store assistants. The one who eventually came to help us could not have been more disinterested if she tried. Won't be renewing.

@EE @awkwafina @JALowden @KaitlynDever @kelvharrJR @onlymikes_ Having been on the phone with @EE for 35 minutes I get hung up this is after I get told that I can’t upgrade and I can and that the advisor had advised that they had finished work 5 minutes ago after finding out I could upgrade awful service

@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

@Viowlett @EE Yeah seems they're pretty awful in Stoke too. Wish I'd stuck with GiffGaff tbh.

@Tasharoo93 @EE I mean, it's basically a weekly thing. Three of my colleagues are also on EE and have the exact same issues at the same times. It was four hours today where my phone was completely unusable, last time it was six.

First night in new house with @JaneVphotos @RobMitchell031 Catherine & Matt. Thanks to @Argos_Online the boys are sleeping on the floor due to non-delivery of new beds. Not even a phone call! Also @EE failed to supply new line & broadband connection #poor

@EE @santanderuk ....poor customer service - buyer beware!

Just updated the MyEE app & still doesn't work. 3 moths this has been going on @EE

@EE why is my EE smart hub going down about 3-4 times every day, it goes down for around 2hours each time, I have tried factory resetting, restarting the router, unplugging and plugging back in. But nothing works, I do not pay £29 a month to not be able to use it.

@officialsouthn @EE You to ,I'm in W1 and since 4 weeks the Internet has been working so badly, we got 3-4h of Internet a day if we were lucky, I don't know what solution they gave me but after 5 calls to customer service and chatting on twitter the solution they gave me is upgrading

@EE @EE another day another no Internet connection from EE which has been going one for 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE another day another no Internet connection from EE which has been going one from 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE Is the upgrade page down?

@EE when can I expect you to upgrade your systems in my area, little to no useable signal. Been like it for years. signal box/wifi calling is all well and good when I have broadband..(BT)

@EE Received a txt, contacted your unhelpful customer service and was categorically told it's government policy for EE to rise prices with inflation? The complaint was closed after Helen in your Exec Office rudely ended the call after 2mins. EE's customer experience is horrific!

@EE and @MarcAllera 2 days trying to get a resolution after #EE sent me an email stating they have received the upgraded phone and are happy Yet #EE still refuse to give me back the £550 taken out of my account. Solicitor now instructed and the bill for #EE will be £3,000+.

Awful experience with @EE today. Was left soo distressed and the call taker hung up and didnt call back. *collects pac code* @VodafoneUK can you do better?

@EE Don’t worry, it’s not at an intermittent issue, it’s constant. At home and the spot I was in.