EE Outage Report in Charlwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Charlwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Charlwood, Surrey, England
The most recent EE outage reports came from the following cities: East Grinstead, Coulsdon, Cranleigh, Leatherhead, Caterham, Redhill, Horsham, Haywards Heath, Dorking, Crawley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead |
Phone | |
| Coulsdon |
Phone | |
| Cranleigh |
Phone | |
| Cranleigh |
Phone | |
| Leatherhead |
||
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlwood, England
Latest outage, problems and issue reports in Charlwood and nearby locations:
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen Burnett
(@DrBikedo) reported
@EE hi on holiday in USA. Got roaming pass activated but today we’re struggling to use data. Pls help!
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Dj Murphy
(@djmurphykavos) reported
@EE No , LS25 5LH no service or signal !
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Papahetfield
(@darrenharley43) reported
@EE I need some help please. My pack is due to renew tomorrow, however I have already been charged the £1 this afternoon and it has not reset my calls, texts or data for the week.
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HKB
(@Helenb1973) reported
@EE just wastes 30 mins in your Nugent retail park store to ask for help factory setting my phone and the manager didn't even know how to do it!
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Raul Lopez
(@rlpartida) reported
@EE Hey Chris, yes I managed to solve my problem through the phone number
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𑁍`•..☕︎📚𑁍
(@ardentlybookish) reported
@EE no I haven't. I was told to "bare with" which is the solution you always have. No proper help or answers. I'm kind of sick of it.
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Mike Hall
(@HallOfHerts) reported
@EE Doesn't bother me! Just strikes me as odd that a. You send a text to a number not on your network asking for feedback that they can't reply to, & b. effectively block feedback from anyone who decided not to migrate. Seems your missing an opportunity!
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SDOACG
(@secretdiaryofcg) reported
@EE…. so had to call u from other mobile yest- on the 0800 number as your 0207 number isn’t working. Was on hold 4 half an hour till my call was answered. Plan apparently unsuspended. Phone still not working ….
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Patrick
(@patrickseurre) reported
@EE I'd be curious to know how you think placing looooong unskippable adverts in youtube videos and pissing off potential customers is going to end up with more people wanting to use your services? It's annoying. It's unwanted. It doesn't work. Please stop.
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Steve Hunter
(@OnlySteveH) reported
My Google Pixel 6 charge point has become worn so it doesn't always accept a charge. Annoying since it is a very new phone to me and I need a reliable one. I'm not buying a GP7 at those prices! Dunno if @EE can help me. #googlepixel6 #google