HSBC

Is HSBC down in Dartford, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Dartford, Kent, England 01/31/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (17%)

    Website (17%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Dartford, Kent, England

The most recent HSBC outage reports came from the following cities: Rochester, Bexleyheath and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Login
United KingdomBexleyheath Mobile App
United KingdomLondon Mobile App
United KingdomNewham Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • andrelondonuk Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • martinchamarro Martín Chamarro (@martinchamarro) reported from Hackney, England

    @HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • aulakj Josh (@aulakj) reported from Poplar, England

    @HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • robdavidson74 Robert Davidson (@robdavidson74) reported

    @HSBC_UK are there currently issues with mobile banking? I can log on but when I try to view an account it says my session has expired and I must log on again. I can see other similar tweets this morning. #HSBC

  • DawgsTech Tech Dawgs (@DawgsTech) reported

    @HSBC_UK mobile banking app lets me log in but dumps me out with an error when clicking on my account! Please fix!

  • PHILDAPILL PHIL SPOUGE (@PHILDAPILL) reported

    @HSBC_UK trying to login to the banking app, get past Face ID so can see my accounts, I go to click on an account and it boots me out saying session expired! Everytime. Happening on Wi-fi and 4G connection

  • Dawn29799828 Dawn (@Dawn29799828) reported

    @HSBC_UK mobile banking app not working.. keeps telling me session expired and to log back in.. same thing happens over again

  • g89_lucy Lucy Gibson (@g89_lucy) reported

    @HSBC_UK is there an issue with your banking app? Mine won’t let me access my account; I can log in fine but when I actually select an account it then comes up saying my session has expired and logs me out...

  • DieselDriving1 DieselDriving School (@DieselDriving1) reported

    @HSBC_UK Having problems with the App started this morning. Logs on fine, I can see my balances but it logs me out when I tap on an account for transactions. Very frustrating, I can’t see when customers are paying me! Please fix!

  • RaiSensei Rai.Sensei @ 🏡 (@RaiSensei) reported

    @HSBC_UK seems like HSbc mobile banking is having issues, I sign into the app, see all my account but the second i tap on any account it comes up saying “your mobile@banking session has expired, please login again.” When though I just logged in...

  • MumAndys Andy's Mum1 (@MumAndys) reported

    @HSBC_UK mobile banking a problem again today. Shows balances but not transactions - keeps going to session has expired.

  • VickiKinsley Vicki (@VickiKinsley) reported

    @HSBC_UK what’s happening with the app? Can log on but it logs me straight out when I try to access any accounts

  • _ella_hicks_ Ella 🤍 (@_ella_hicks_) reported

    @PHILDAPILL @HSBC_UK Thought it was just me! hasn't there been recent problems with the app already this month?