Is HSBC down in Dartford, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dartford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Dartford, Kent, England
The most recent HSBC outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 💁🏻♀️
(@LaurenCABrown) reported
@HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!
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Laura 🌟👩🏻
(@Lauraandkiddos) reported
@HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks
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Miss T
(@redbookgirl) reported
@HSBC_UK Unbelievably poor service from your call centre. I transferred my account to your bank in good faith. I’m now without any access to my account or money, no way to get any help, and just had your call centre cut me off for the second time in two days. This is hellish.
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Common Northerner
(@AndyJGreaves1) reported
Really poor service from @HSBC_UK Four days later and still not resolved.
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DJP
(@DJP599) reported
@HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”
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Mark Finch
(@diesellwt) reported
@HSBC_UK What a terrible service for new customers. Website says you need to call to book appointment, then no appointments available it would appear ever. So told just turn up. Managers don’t start work until 11:00. What a load of rubbish. #hsbcnewaccounts
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK I mean, HSBC got caught money laundering billions of dollars for Mexican cartels so I'd definitely say never use them if you can help it. (And no, no one went to jail, and the fine was so small they still made a profit).
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Martin Oliver
(@tetrahedron800) reported
@HSBC_UK Hi, I've been an HSBC customer for the past 37 years. Please can you tell me when you plan to reimburse the owners of the Bitchute website with the money in their HSBC account that you defrauded/froze? Thanks.
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK Regardless of that, it's awful that you're stuck in this mess. I'll keep fingers and toes crossed that they unfuck themselves soon!
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nrg
(@nrg23900340) reported
@HSBC_UK failed to help me on the eighth time of trying so I’m off to first direct. I also have my partners account and a joint account move. You’re a terrible company who I won’t waste anymore time on. Goodbye and glad I never managed to join such useless bank