Is HSBC down in Dartford, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dartford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (50%)
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Transactions (16%)
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Login (15%)
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Website (14%)
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Transfer (5%)
Live Outage Map Near Dartford, Kent, England
The most recent HSBC outage reports came from the following cities: London, Abbey Wood, Hackney, Southwark and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Abbey Wood |
Mobile App | |
| Hackney |
Website | |
| London |
Transactions | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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ClareLawrence
(@ClareLawrence) reported
from
Poplar, England
@HSBC_UK Is there an issue with the app? As soon as i log in it says your session has expired and logs me out
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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raj ******
(@DingleRaj) reported
Day two of cataloguing how HSBC after 2 1/2 years are still treating their disabled customers. No phone call today again and still problems with my mother’s account. Please think carefully before doing any sort of business with HSBC @HSBC_UK
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Sheff Shell
(@sheff_shell) reported
When you apply for a @HSBC_UK account with £150 cash back, having no debt, savings to put in the bank but get turned down for the account offering cash back but excepted for another account with no benefits.. helpline couldn’t give me an answer why.. #absolutejoke @MartinSLewis
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Praveen Patange
(@PraveenPatange1) reported
@HSBC_IN @HSBC_UK why I get sms from bank when I had closed a/c. Pl. Look this technical error.
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Phil Love
(@PhilLov19979036) reported
@HSBC_UK @BirminghamPride Such a pity that you can't provide decent service to your clients
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The Tales of Kayles
(@kay_pl_) reported
How can @firstdirect and @HSBC_UK be run by the same people when first direct has amazing customer service and with HSBC I may as well be trying to talk to a potato. Guess I won’t be switching my Halifax cc to HSBC after all…
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Vicki Shore
(@Vicx_100) reported
@HSBC_UK shocking service. Over 30 days we’ve been locked out our swim club bank account. No code sent for new secure key, wait another 10 days. Code arrives - won’t work as old secure key not been disconnected. Now got to wait another 10 days for welcome pack.15 hrs + on phone!
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Cyndie Bellen-Berthézène
(@BellenCyndie) reported
@HSBC_UK we need help getting into our account. We spent an hour online with incompetent agents. Who can help us NOW?
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BBC Waste
(@BBCwaste) reported
Sorry UK PLC can't pay my Corp Tax at the moment as the useless @HSBC_UK business online banking portal isn't working properly. I'll try again this afternoon. New year's resolution: change banks.
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Nicola Gibson
(@NicolaGibson15) reported
@HSBC_UK I have been advised you don’t have a telephone team that will investigate my complaint. Randomly transferred to another team, waited 45 minutes but no answer. Making it hard to complain when it appears a bank error has happened doesn’t improve the customer journey.
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avtar mehli
(@shiyerman) reported
@HSBC_UK you have the worst telephone banking service. What is the point of your service when the two people I spoke couldn't help with a simple query. I also had to wait over 1 hour and 30 minutes fir someone to amswer #uselesshsbc