Is HSBC down in Bexleyheath, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bexleyheath, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent HSBC outage reports came from the following cities: Woodford Green and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Mobile App | |
| City of London |
Website | |
| Bexleyheath |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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thewolfofcrypto.eth
(@0x013F6DAF2fc89) reported
from
City of London, England
Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Luke
(@LukeHugh3s) reported
from
Croydon, England
@HSBC_UK is there a fix for you app not working on this new iOS update?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Newman
(@mknewman) reported
Bloody atrocious service from @HSBC_UK today. New customer trying to open a new account. What a joke - I’ll go elsewhere. #sickofukcustomerservice
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🧚♀️ Gail 🧚♀️
(@retailgail) reported
@HSBC_UK what is the point of locking a customer out of the app when you need the app to generate a security code. Your offices are closed & I am very irritated right now! At least think updates through!!
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#oromani973
(@oroman348) reported
@HSBC_UK I incur about £19.47 overdraft charges so I’m hoping someone In HSBC can help me with my problem with overdraft & cope with my finances
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ironzbz
(@unsensationalop) reported
@HSBC_UK trying to get some help for over payment is a joke. This bank is something else think it’s about time I jump ship
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Mike Jennings
(@mikejjennings) reported
Ordered a new @HSBC_UK card, it takes 5-7 bloody working days to deliver. It's been ten now, no sign of it, cheers @RoyalMail. So that's cancelled, have to go to branch to get a new one in 5-7 more days, and the branch is only open three days a week. Incredible service all round
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•••
(@BobbyWRLD) reported
@HSBC_UK Your mobile banking app is not working
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Kwok Suen
(@vincentklsuen) reported
@HSBC_UK @HSBC_UK the telephone 📞03457 404 404 you gave me asking me a customer identity number, branch sort code and card number. all these I have not got. how can I do?
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Amy
(@k_n_g_88) reported
@HSBC_UK I need to pay my new CC but can't login to the app as I don't have a security no, & can't get one over the phone as I can't remember the limit of my card (& can't check it without logging into the app!) Can't get to a branch before next weekend so how do I make payment?!
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK I did not wish to contact HSBC but simply (try reading the post) was highlighting that the new John Lewis card provider was worse than when HSBC managed it and that’s no compliment to HSBC, you were awful as you are with yr premier card and the M&S card you also manage Both awful
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Isabelle Burnett
(@Isabell98761820) reported
@HSBC_UK is your payee confirmation not working at the moment? Trying to send some money but getting a ref 503 when adding companys details. I need this sorted asap or ill be getting charged extra for something thats your fault