Is Nationwide down in Epsom, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Epsom, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (27%)
-
Transactions (26%)
-
Transfer (22%)
-
Website (12%)
-
Login (12%)
-
Withdrawals (2%)
Live Outage Map Near Epsom, Surrey, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Mitcham, Southwark, London, Hounslow and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Transactions | |
| Mitcham |
Transactions | |
| Southwark |
Website | |
| London |
Website | |
| London |
Transfer | |
| Hounslow |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
-
Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
-
Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
-
Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
-
Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
-
Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
-
Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
-
Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
-
Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
-
Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
-
Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
-
Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
-
Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott stevens
(@Fartohot666) reported
@AskNationwide I see lots of people asking if there is an error in payments and you telling people no issues there must be my wages have not gone in always in by 00.30 at the latest
-
SamanthaCKidd
(@ChicandSparkle1) reported
@nixynoo82 @AskNationwide Really not good! @AskNationwide what is going on!? You can’t state what your saying as I’ve never had this problem in the 6 years we have been with you ! Our wages are always cleared by 0015!
-
Simone
(@simone1032) reported
@lousei4 @AskNationwide Please please tell me you aren’t having problems again. I need my money today it’s my sons birthday!!!
-
Lynsey*Morris
(@LynseyMMorris) reported
@AskNationwide what a joke yet again your systems clearly can’t cope with mass payments @financialombuds something has to be done. No honesty when clearly an issue
-
d
(@howryabud) reported
@AskNationwide why has payment not came through, it usually comes through at 12.20 was very important that I got around that time, has caused me a lot of issues
-
Deborah Jarvis
(@Off123g) reported
@ChicandSparkle1 @AskNationwide I am having the same issue waiting on 2 different BACS payments never had a problem until now. Usually in at the latest 00.30am but as of now nothing
-
MikeyMoo
(@Mikeyvex81) reported
@AskNationwide Is there a delay on payments today as my wage goes in without fail just after midnight. I've seen quite a few people on here having the same issue. There must be a problem?
-
MikeyMoo
(@Mikeyvex81) reported
@ChicandSparkle1 @nixynoo82 @AskNationwide Never had an issue. Has always been in right after midnight but today is odd. There's a problem obviously
-
SamanthaCKidd
(@ChicandSparkle1) reported
@Off123g @AskNationwide Defiantly a problem as both mine and my husbands wages not in and they both are always in by 0015 on the dot. Both our colleagues have been paid who bank elsewhere. @AskNationwide we need our wages as a matter of urgency I’ve got to get fuel to take my child to hospital at 0600!
-
SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide is there an issue with incoming payments ??? Both our wages are due today and are normally in by 0015!We have bills coming out and a food shop that will charge during the early hours. need to get petrol for my child’s hospital apt that I need to leave home at 0600!