Is Nationwide down in Bermondsey, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Nationwide
Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, Tower Hamlets, Poplar, Hackney, City of London, Dagenham, Wembley, Kensington, Swanley, Worcester Park, Waltham Forest, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Tower Hamlets |
Mobile App | |
| London |
Website | |
| Poplar |
Transactions | |
| Hackney |
Website | |
| Hackney |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Leaky Wallet
(@BtcStonks) reported
@AskNationwide #nationwidetheives lets get this trending then maybe they will do something about their customer service and payment services. #nationwidecrooks
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Pitsh Ndolela
(@PitshNK) reported
@AskNationwide @brander_chloe Come on guys!!! Again? Wy is it always you having problems?
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DAVE🏴
(@daveofduncan) reported
@AskNationwide Haven't been able to use neither of my two cards since you replaced them and put restrictions on both. I'll be leaving as soon I get time to go into a branch. No access to funds all of Christmas.
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Guo Claire
(@GuoClaire1) reported
@AskNationwide Of course I’m having issues if I sent money to cover the shopping spent half of what I sent but the system is down. I don’t keep money in my current account incase they get hacked or my bank card gets lost.
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Pitsh Ndolela
(@PitshNK) reported
@AskNationwide Come on guys!!! Again? Why is it always you having problems? Thank God I have other accounts otherwise I would have been doomed today 🙄😒
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Sam Sharp
(@sh4rpy1) reported
@AskNationwide what the hell is going on. 3 times in 3 weeks. Yet more hassle and aggravating/stressful circumstances. This is simply not acceptable and now needs escalating @financialombuds @MartinSLewis needs showing up! Horrendous service and awful systems.
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sarahmilesgeorge@aol.com
(@sarahIMiles) reported
@AskNationwide yet another problem receiving payments to my account? Third time in less than a month!!! No thought for how it affects customers!!
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ckelly
(@cjk1971) reported
@AskNationwide Payment issues again this is getting beyond a joke now when can I expect my payment supposed to be in 2day not happy
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Mark Taylor 1418
(@MarkTaylor1418) reported
@AskNationwide is having payment issues again! Not happy 🙁
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Matthew McNamara
(@TopLad90) reported
@AskNationwide Yet again nationwide isn't working. Moving banks this week. You people are a joke