Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Nationwide outage reports came from the following cities: London, City of London, Tower Hamlets, and Poplar.

City	Problem Type	Report Time
London	Login	2 days ago
London	Website	2 days ago
London	Login	21 days ago
City of London	Transfer	24 days ago
London	Website	24 days ago
London	Mobile App	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Dmitri Old (@DmitriusOld) reported 9 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Dmitri Old (@DmitriusOld) reported 12 minutes ago from London, England

  @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

• 
  Richard Lingard (@RichardPLingard) reported 20 minutes ago from Poplar, England

  @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

• 
  Richard Lingard (@RichardPLingard) reported 47 minutes ago from City of London, England

  @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

• 
  Julian Budd (@redmanjules) reported 53 minutes ago from Poplar, England

  @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

• 
  Angel (@dragonsangel01) reported 56 minutes ago from Poplar, England

  Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Froom (@froom_alex) reported 10 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of

• 
  All Mark (@MarkAll19523693) reported 11 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Jennifer Curle (@jennifer_curle) reported 11 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Professor Adam Taylor (@Adatomy) reported 15 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  William Cardale (@WCardale6746) reported 17 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  Charlie Muggins (@onemrmuggins) reported 17 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  Bobby Zelmut (@cockwomblefree) reported 18 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

• 
  Red (@JustcallmeRed9) reported 21 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Sarcastic Fringehead (@Pragjag) reported 21 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Claire McClean (@Claire__McClean) reported 24 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.