Is Nationwide down in Bermondsey, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Nationwide outage reports came from the following cities: City of Westminster, Fulham, London, City of London, Waltham Forest, Hackney, Islington and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Login | ||
| Mobile App | ||
| Website | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dale_Harrison
(@Dale_Harrison) reported
@AskNationwide "We're here to help", yep. Insane cost of living rises, so you're here to help. Home and Buildings insurance costs last year £419. Renewal quote just dropped: £682. No changes my side. Honestly, thanks so much for the support. 🤬
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DaveEveritt
(@cubeexplorer) reported
@AskNationwide thanks, I already do that, but was asking about the mobile app, where I'd like to do the same as I often log in on the Nationwide app via my phone for convenience. Would be great to download the PDFs using the phone app :-)
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Aviva UK
(@AvivaUK) reported
@ajboorman Hi Andy - As the policy is with RSA/Nationwide you would need to check directly with them. We underwrite several policies, but do not have direct access to them. @AskNationwide @rsagroup Please could you kindly help Andy with this query. Thanks ~ Stu
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holly v terrington
(@hollyterrington) reported
@AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?
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Bill Singh
(@billsingh78) reported
@AskNationwide I note you are offering £200 account switch bribe for newbies. I have been a loyal customer for over 25 years. Do I need to switch out to First Direct or the like to benefit from this or is it worth you giving me £200 to retain my loyal custom?
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Gary Williams
(@GaryWilliamsIT) reported
@AskNationwide you don't know the number on your own website? wow.
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Stephen Jones
(@StephenJones171) reported
@AskNationwide No your not,, broken card and you refused to answer after passing all security questions.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide No you are not! Bad customer service is what you provide - truly bad
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Simon Brown
(@simonbrown62) reported
@2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!
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Andy Boorman
(@ajboorman) reported
@AvivaUK @AskNationwide @rsagroup Stuart, you are missing the point. They have refused and cancelled my buildings insurance of £13pm as I took in a person who was temporarily homeless. I am asking whether Aviva can help me get insurance - I’m being punished for doing the right thing and housing someone in need.