O2 Outage in Yalding, Kent, England

I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

@O2 impossible to get through to your customer service/ insurance.

@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

@O2 @XiaomiUK A new phone would help the new me be even better

Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

@O2 worst customer service ever! Won’t be staying with o2 after all this! So angry that I can’t even talk to someone to help - I understand the situation but this is not good enough all other companies still have customer services! Its not good enough 😡😒

@O2 i have been trying to pay a final bill of £8 for my father but cant online now or on his app as 02 service cancelled have tried 4 different numbers to call but none give an option to pay bill he has received an email to say further charges will be added please supply number

@The_Mark_Morris @VodafoneUK @O2 Still waiting the worst service I have had since being with them for 14 years @VodafoneUK anyone in 🤣🙄

@AshmalJames @VodafoneUK Good luck mate they’re awful I’ve switched my phone to @O2 I’ll get my Apple Watch with them to

@O2 Saturday tomorrow and I started this complaint on Tuesday. All I have received is tell us your name on the account and your number. Duly done but that is as as I have got. I thought O2 was a phone company. I am shielding so I qualify for an answer, maybe.

@O2 No issues. It was saying experiencing high demand then seems to have swallowed the code so it won't work anymore.

@O2 The first time I used it, it worked. Last week it didn't so i got frustrated and didn't order. I said i wanna try again today. Still not working

@O2 there are no contact phone numbers on your website, only a chat bot! I would prefer to speak to a person. Please help

@O2, Hi there, the code for Ubereats doesn't work.

@O2, Hi there, I used the Fri Uber code Treat £10 off one order when you spend £12 or more My order was £13.99 Prom -£10 Service fee £1.40 Tip £1 I was changed £6.39 I believe l should get a refund of £1.40