O2 Outage Report in Westerham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Westerham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Westerham, Kent, England
The most recent O2 outage reports came from the following cities: London, Croydon, Sevenoaks, Royal Tunbridge Wells, Merton, Caterham, Orpington and Crawley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Westerham, England
Latest outage, problems and issue reports in Westerham and nearby locations:
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Gregory
(@liamgeg) reported
@O2 any chance you could sort your network out?! Shocking signal and data connection for months now!!
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A✨
(@asaltavoosi) reported
@O2 I switched over to O2 in July and my signal has been awful since then - is this your way of “having things back up and running ASAP”? I’m not even getting my moneys worth here and it’s interfering with work and my personal life
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Keely & Barry Q
(@WonderWoman2208) reported
@O2 Im paying for a service I cannot use my son is at uni no phone means no bank access no uni access etc etc and your staff say it’s fixed and say not their fault!!!!
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Benjamin Jones
(@Benjami38783239) reported
@O2 An ongoing issue for 4 months! Countless promised phonecalls that do not arrive. A promise of a call today at 3pm. You guessed it 16.35 and again no call. It’s infuriating and completely unacceptable
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Liam Gregory
(@liamgeg) reported
@O2 Done all this, it’s not just me having data and signal problems
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Ian Moss
(@CotyHS2) reported
Just about managing to hold a call on your ****** network @o2. DN37 needs work!
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Nicola
(@nicolakezia86) reported
@O2 hi I’ve got an issue with my bill that I need to speak to an agent about. I’ve sent a dm with no reply and can’t get through on the phone. Please can someone reply asap.
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Nathan Coles
(@nathancoles72) reported
@O2 @GoodThingsFdn @virginmedia Can you please tell me if you’ve had issues in the Plymouth area over the last month ?? My O2 signal has been absolutely shocking ! Every year I say I’m changing but never do and in the blink of an eye 13 years have come and gone. This is the worst it’s been and it’s not just me.
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Jade Elizabeth (*JD*)
(@JadeLizabeth_x) reported
@O2 shouldn’t we be entitled to some sort of compensation given we’re paying for a service we’re not receiving and o2 seem in no rush to fix this for us?
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Matt Howland
(@MattHowland79) reported
@EnglandRugby @Springboks @O2 Where’s the blistering pace in the backline???? Radwan a differentiator, someone defences are petrified of. A lack of tries is a serious problem for England. We need an inform winger with world beating pace and two out and out centres please Eddie.