O2 Outage Report in Westerham, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Westerham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Westerham, Kent, England
The most recent O2 outage reports came from the following cities: London, Croydon, Thornton Heath, Dartford, Crawley, Wallington and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Westerham, England
Latest outage, problems and issue reports in Westerham and nearby locations:
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ted Sanders
(@tedsanders53) reported
@O2 Of course you can say that-there is never any visability on the numbers of codes so for all we know there is one ticket per cinema. It was literally less than 60 seconds which suggests the number of tickets is now so low it’s not worth providing the offer if nobody gets a ticket?
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IHateAllTories.
(@justhefax_) reported
@O2 why has your coverage become so terrible?
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Dammy
(@maybedammy) reported
Some absolute imbeciles working for @O2 customer service
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Harry
(@Harryjones_hj) reported
Contacted @O2 almost three weeks ago regarding fraud and have had no contact from their fraud team despite calling customer service several times. But they still send debt letters even though they’ve been told it’s fraud. Disgraceful customer service #o2 #fraud #CustomerService
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Jacqueline Brown
(@sneckie_burdee) reported
Has anyone every won anyrhing on O2 Priorty? All the competitions they have and I have never seen a winner? Scam? @o2 #o2 #O2Priority
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ssarient giu
(@ssarient) reported
@O2 phone and broadband signal have been non existent for the past week. Not able to wfh. How long before you fix the issue. Asking for refund for any day I cannot use O2 #O2 #rubbish no one to contact as well.
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Jamie Cheshire
(@cheddaz2011) reported
@O2 can you advise how long it takes to receive a response to a complaint please? I sent one on the 8th
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Summers #JusticeForBritney
(@_ShaunyBoy_) reported
@O2 @sarahsuttonx Same thing happened to me, as soon as 2pm hit I get an error screen (3 weeks in a row now) looks like a wider issue. They’re ‘sold out’ within a minute. Something isn’t right here…used to be a solid use of priority back when it was Sunday or Monday tickets. Fix it?
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JamesB (Parody) 🏴
(@MW1CGG) reported
@Mythic_Beasts That's almost as bad as @O2's e-mail address validation.
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Adina Dudau
(@AdinaDudau) reported
Turns out, yes, roam free ends. Unless you're with @O2. There are other great developments, too: 36-month long contracts on new phones 😳 Have they become sturdier all of the sudden or am I exceptionally clumsy? Mine never last longer than 24 months and usually last less 🙄