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O2 outages and service status in Westerham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Westerham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westerham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Westerham, England

The most recent O2 outage reports came from the following cities: Mitcham, Croydon, Edenbridge, and Tonbridge.

CityProblem TypeReport Time
Mitcham Internet 29 days ago
Croydon Wi-fi 1 month ago
Edenbridge Internet 1 month ago
Tonbridge Phone 1 month ago
Edenbridge Phone 2 months ago
Croydon Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westerham, England

Latest outage, problems and issue reports in Westerham and nearby locations:

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • guydorrell1
    Guy Dorrell 3.5% Europhile #PR #electoralpact 👊 (@guydorrell1) reported from Croydon, England

    Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • soyabean1717
    Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • shanianderson_
    Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • KnellTaylor
    Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • SLushCCool
    Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • Nickyquin
    Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • JosephS65112253
    Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

  • GavinWilsonTalk
    Gavin Wilson 📺🎥 ♿🏳️‍🌈 (@GavinWilsonTalk) reported from Merton, England

    @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔

  • evf_c
    Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

  • saraminniemay
    Sara May (@saraminniemay) reported from Lambeth, England

    @O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2

  • Part_Mermaid
    Jessica (@Part_Mermaid) reported from Sutton at Hone, England

    @Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.

  • SimplytheTess
    Tessa Dowling (@SimplytheTess) reported from Croydon, England

    @O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    @O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    Why are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???

  • Windywowwow
    Windy Moore (@Windywowwow) reported

    @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

  • SouthernCazza1
    Carole ☘️ (@SouthernCazza1) reported

    @O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.

  • LilHay
    Hayley Laura (@LilHay) reported

    Entering 4th day or waiting for @O2 to sort the urgent issue I have. Their unhelpful team message me at 7pm last night asking for the code so they can access my account…… the code was sent to them 9AM yday morning. Sums them up. Useless and a disgrace

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 I just arrived in France, and am unable to use my phone AGAIN, despite your text about “Welcome to France” and informing me about usage! I am unable to contact your support team, I am very angry. Please contact me and sort my problem. I pay you good money for no service!

  • 4Olivea
    41andabullet Olivea (@4Olivea) reported

    New scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please

  • Philysmok
    TopBoy Gooner (@Philysmok) reported

    @O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor

  • guenevere559
    Guenevere (@guenevere559) reported

    @IanCockerill2 @O2 Thats why I got rid of o2, along with many others, shoddy service.

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days