O2 Outage Report in Westerham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Westerham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Westerham, Kent, England
The most recent O2 outage reports came from the following cities: London, Bromley, Crawley, Croydon, Sevenoaks, Royal Tunbridge Wells, Merton, Caterham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bromley |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Westerham, England
Latest outage, problems and issue reports in Westerham and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jase
(@mindserenade) reported
from
Sevenoaks, England
@o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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PCPresenter
(@PcPresenter) reported
from
Tonbridge, England
@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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Keith Lynn
(@Keith_Lynn) reported
from
Sevenoaks, England
@O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lois Hiscock
(@K9LoisAedy) reported
@O2 Helpful as expected...not! They are also no longer a customer of O2, and didn’t use the myo2, legally you cannot not unlock a phone, don’t really understand why it’s so difficult, guess their kind gesture will cost us to pay to get it unlocked by a third party. #O2charlatans
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Kyle Tovey
(@KyleToveyUK) reported
@MarkEvansO2 are you happy presiding over a company that spouts lies, provides the utmost worst customer service and breaches consumer acts? @O2
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Alex
(@JudgeDewie) reported
@O2 If it’s more than 30 days then I’m seeking a refund via small claims court because your terms of service breach the Sale And Supply Of Goods Act 1994 and the Supply Of Goods And Services Act 1982. Your staff keep telling me I’m not entitled to a refund.
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AH
(@azzyface1990) reported
@O2 To upgrade my device early 4 months ago it would've cost me £404. Today to upgrade early it'll cost £468. How ******** does that work???
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AH
(@azzyface1990) reported
@O2 By far, the worst network i've ever has the displeasure of using. £60 per month for a 5G device to get 1mbps download and 0.5 mbps upload 99% of the time. o2 guru replaced my 5G sim with a 4G sim and the results are still just as bad. Embarrassing company.
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Lois Hiscock
(@K9LoisAedy) reported
@O2 Perhaps you can explain exactly why I needs to be the previous owner, it’s not lost or stolen it’s been given as a start up for a 9 year old, if it was L/S the imei would tell you so. It’s worth £30, just what is your problem?
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Alex
(@JudgeDewie) reported
Hey @O2 I have absolutely no signal at all where I live so cannot get text messages or make or receive phone calls. You tell me a mast has been taken down and your “engineers are working tirelessly” to fix it. It’s been over 3 weeks of ZERO service. That’s not good is it?
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Alex
(@JudgeDewie) reported
@O2 That’s my biggest grievance. You are deliberately misleading customers. You cannot create contract terms that override the law. If you fail to provide the service a customer has paid for they are legally entitled to a refund.
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Catt In The Hatt
(@_Kattnipp_) reported
@O2 Thanks, but I have a brilliant number that I bought from O2 back in 2008. I have no intention of changing it. I don't think it should be up to me to fix your problem by inconveniencing myself - do you?
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No Face No Case
(@NoFaceN47097117) reported
@O2 O2 is ****