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O2 Outage Report in Westerham, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Westerham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Westerham, England

The most recent O2 outage reports came from the following cities: Edenbridge, Croydon, Bromley, Thornton Heath, Crawley, and Wallington.

CityProblem TypeReport Time
Edenbridge Phone 6 days ago
Croydon Phone 12 days ago
Croydon Internet 12 days ago
Bromley Wi-fi 17 days ago
Croydon Internet 22 days ago
Thornton Heath Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westerham, England

Latest outage, problems and issue reports in Westerham and nearby locations:

  • craigdfreeman
    Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • Silverlink_
    iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • imjoseabreu
    Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • wlcustoms
    White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • DaveMcGuane
    Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • SLushCCool
    Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • dark_skydesign
    Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • SLushCCool
    Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

  • Nickyquin
    Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • peepvato
    - (@peepvato) reported

    @kornsteven @O2 Mine keeps changing to the recycling details instead (I’ve never used switch up but I have it) 🫣

  • francestom
    francestom (@francestom) reported

    @o2 ‘sigh’ I have been trying to use the app, but each time I enter my email and click Forgot my Password, no link comes to my email. Your bill did. Can u fix it.

  • debdoodleslap
    Debbie (@debdoodleslap) reported

    @O2 absolutely terrible customer service! New phone vanished on transit. Call Centre NO help. One week and counting! Disgusting. Avoid o2!

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    For anyone having an issue when ordering the new iPhone from @O2 when trying to use switch up and the upfront cost is showing as what you fully owe for the phone you need to get to the basket page before it actually updates to just the £1 upfront cost, obviously getting to the basket page is proving difficult but it does update to £1 once there

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @jcrrn_ @O2 I got the same and I managed to get to the end of the checkout essentially. Had to call, they had to cancel the order and put it back through

  • callmemaz
    maz 🍉 (@callmemaz) reported

    DO YOU HAVE ANY COMPETENT WORKERS IN YOUR OFFICES I need help pls @O2

  • mrcptainamazing
    mrcaptainamazing 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrcptainamazing) reported

    @O2 Yes, I would really like to waste more of my time trying to get through. Either your website team are all off on holiday, or they need sacked. Shocking service. Now no doubt the delivery time will be several weeks.

  • OfficialJoshHR
    Josh HR  (@OfficialJoshHR) reported

    @O2 what an extremely poor experience. Got to checking out the iPhone 17 Pro Max and as soon as I hit payment, it timed me out and redirected me to another queue. Then the queue paused for ages, when it resumed, the delivery date is now up to 3 weeks. 😒😒😒 #o2 #iPhone17ProMax

  • camthetank123
    Cameron Ellis (@camthetank123) reported

    @O2 3/3 …. Now left with no phone debt agency and default for something that could of been resolved in 3 weeks …. I urge all to get away from o2 I was loyal customer spent fortune and soon as I’m vulnerable they say ******* and stick it to you …

  • SoMoonstruck
    Lyn Tracy 🍒 (@SoMoonstruck) reported

    @O2 so as someone who never uses on average 2gb of data I was advised my 10gb was used in 15days and interesting 4gb, your customer service advised me, disappeared completely in 1 night, and you couldn’t give me any answer. I’m really rather concerned my data can disappear 1of 2