1. Home
  2. Companies
  3. O2
  4. Westerham
O2

O2 outages and service status in Westerham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Westerham, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westerham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at O2

O2 is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Westerham, England

The most recent O2 outage reports came from the following cities: Redhill, and Croydon.

CityProblem TypeReport Time
Redhill Phone 2 months ago
Croydon Internet 2 months ago
Croydon Internet 2 months ago
Mitcham Internet 4 months ago
Croydon Wi-fi 4 months ago
Edenbridge Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westerham, England

Latest outage, problems and issue reports in Westerham and nearby locations:

  • Soonmixdin
    Soonmixdin (@Soonmixdin) reported from Caterham, England

    @O2 What is this steaming pile of shite excuse for a help desk chat system you are operating now???

  • LukeSchanche
    Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄

  • louise_sarah
    Louise (@louise_sarah) reported from Crawley, England

    Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network

  • JosephS65112253
    Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

  • sparkyDLVXO
    Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • Jackie_flash
    Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • JosephS65112253
    Joseph Sweeney (@JosephS65112253) reported from Sutton, England

    @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

  • ThomasAlexJenk1
    Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • JackHumphreyKM
    Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • roni9uk
    roni (@roni9uk) reported from Sutton at Hone, England

    @O2 why is the network down

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

  • iainkernaghan
    Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • aimeedufffy
    Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gabriella1919x
    Gabriella (@Gabriella1919x) reported

    @Frugal_ways @O2 It's a nightmare I have been trying for 3 days to pay and the website doesn't work at all, can't go through my o2, Google or anything tried incognito want to set up direct debit. They are just ignoring my messages now. Total joke

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 PLEASE HELP! I found out today that I have a CCJ on my file from O2 from 2024. This relates to a bundled SIM with a Virgin Broadband contract which was cancelled before it was set up due to credit. The O2 sim was supposed to be cancelled to but it wasn't!

  • SarahWM45
    Sarah H (@SarahWM45) reported

    Through a phone “system” and 3 operators who largely ignored our issue. We’re now on to the Complaints team at @o2. A disproportionate amount of effort to leave a contract they are not fulfilling, without being charged. As we can send a text or receive a call. @MartinSLewis

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.

  • ZaksWorld_
    Zakariya 🇲🇦 (@ZaksWorld_) reported

    @aaroncikaya @O2 All telco are terrible

  • jokewapo
    john rowan (@jokewapo) reported

    @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

  • deanyboy80
    Dean Noble (@deanyboy80) reported

    @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

  • JonnyDwyer6
    JD (@JonnyDwyer6) reported

    @O2 whys your signal **** everywhere??

  • synceduk
    Steven (@synceduk) reported

    Hi, I have recently joined @O2 on PAYG and topped up and ported my number in. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I am a new customer.