O2 Outage Report in Westerham, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Westerham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Westerham, Kent, England
The most recent O2 outage reports came from the following cities: London, Croydon, Sevenoaks, Royal Tunbridge Wells, Merton, Caterham, Orpington and Crawley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Westerham, England
Latest outage, problems and issue reports in Westerham and nearby locations:
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 after this year I will be leaving you after 15 years. Absolute disgrace yet again no signal and will take a week to fix. Not good enough. Time now to look for a decent phone provider that works all the time. #o2
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logan
(@loganwicke) reported
from
Lambeth, England
@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@O2 please help me
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🏴Becca #StopRestPace
(@plantingforbees) reported
@BorisJohnson @virginmedia @O2 No thanks to you! This is literally companies softening the continuous blows on the already down-beaten public. They're not trying to save your ***. It's toast!
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Myname’sreallyRichard #Takephotosbehappy📸🌞🙂
(@Richypea1) reported
@NadineDorries @virginmedia @O2 The first part of that statement is clearly not true, but let’s not let the truth get in the way of a side swipe at the EU. Yes all credit to those two companies (especially as I’m a Virgin Media customer), but that’s in spite of rather than because of this backward Government.
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Luca C.
(@Lucaisrighthere) reported
@BorisJohnson @virginmedia @O2 Vodafone plans to bring back roaming charges at the end of January, while EE is set to in March. Both networks delayed reintroducing the charges earlier due to testing and technical issues respectively. Meanwhile, Three is to introduce fees in May
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werdna
(@candascott) reported
@BorisJohnson @virginmedia @O2 Well 1 out of 1000000 things isn't bad I guess
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Call me Phil
(@dangerlidbolt) reported
@O2 why is it so difficult to get hold of anyone? It’s a suspected fraud case and no one is answering the phones. Please help
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Karen #ProEU 🇪🇺
(@BabyBoomer1960) reported
@BorisJohnson @virginmedia @O2 No one gives a **** what you welcome. #JohnsonOut
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Brexit is a terrible mistake
(@Brexit_Mistake) reported
@NadineDorries @virginmedia @O2 1. You had nothing to do with the negotiations and, given your ignorance of most of the issues, your first sentence is likely "A LIE" 2. A nice gesture by O2 and Virgin but, ultimately, it won't happen without the consent of the local EU mobile phone operators
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chris D
(@pugpugvw1) reported
@BorisJohnson @virginmedia @O2 Virgin never let me use it last time I was away! so no difference ....PR stunt.
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Winston McSmith #FBPE 3.5%
(@newrobbiepaton) reported
@BorisJohnson @virginmedia @O2 Whoopee!!! We've secured ourselves um... exactly the same service we enjoyed er... before. Yay.
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The One Bearded Man
(@KristiansBrain) reported
@BorisJohnson @virginmedia @O2 So a problem your government failed to rectify that is definitely still a problem is now, at least temporarily, not quite as big a problem for some people, at no thanks to you. What a thrill.