O2

O2 Outage Report in Westerham, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westerham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westerham, Kent, England 12/17/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westerham, Kent, England

The most recent O2 outage reports came from the following cities: London, Crawley, Croydon, Sevenoaks, Royal Tunbridge Wells, Merton, Caterham and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Westerham, England

Latest outage, problems and issue reports in Westerham and nearby locations:

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.

  • JackHumphreyKM Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Silverlink_ iyren (@Silverlink_) reported from Croydon, England

    @O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again

  • Silverlink_ iyren (@Silverlink_) reported from Crawley, England

    I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡

  • martinemorris Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • dark_skydesign Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • Keith_Lynn Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • KnellTaylor Lucy K-T (@KnellTaylor) reported from Croydon, England

    Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    @O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • shanianderson_ Shani (@shanianderson_) reported from Lambeth, England

    @O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Nickyquin Nicky Green (@Nickyquin) reported from Godstone, England

    @CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.

  • getpipfit Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • mindserenade Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeighCherieJon1 Leigh Cherie Jones (@LeighCherieJon1) reported

    @O2 Do we have a time scale it's been down since 9am

  • DynamoMedinaFC MedinaFC (@DynamoMedinaFC) reported

    @O2 why is O2 robbing Pakistani customers who have limited knowledge of English by Asian call centre sellers ? This is exploration . I have a Asian lady here very worried & in tears @NottinghamLC she’s from Nottingham and had been fooled into a new iPhone can you help ?

  • JblitzD JdBlitz (@JblitzD) reported

    @O2 2 things. 1. Love my new upgrade really enjoying the s21 ultra. Cracking deal. And 2. Waiting to see if I'm eligible for volt as I'm a virgin customer and an o2 one. Let's see hey

  • lexi_1982 Alexa (@lexi_1982) reported

    @O2 why isn’t there ever any signal in Gl2 4lb area???? It’s 2021!!!! The whole of Quedgeley is a nightmare. Also @virginmedia WiFi sucks, great you’ve e paired with them 🙄

  • sophieroutledge Sophie (@sophieroutledge) reported

    @O2 is there another way to cancel one of my contracts with you? Called 202 spoke to someone went through everything got put on hold for 15 minutes then it rang through to the start menu again. I don’t have time to sit and go through it all again.

  • generaldoh Amu (@generaldoh) reported

    @O2 you customer service is appalling and pathetic to say the least. 45 minutes waiting on a call to speak to someone. At one time I actually fell asleep and woke up to your music still playing in the background.

  • brient Brian Thomson (@brient) reported

    @O2 @virginmedia I have signed up for Volt, I have both O2 mobile and virgin media, my mobile has went through and update applied but when I put my wife’s mobile through it said that virgin isn’t available in my area?? Both mobiles and virgin media are under my name/address. Can someone help?

  • SeriousShortbrd Davies Tom (@SeriousShortbrd) reported

    Just changed to @O2 from ID Mobile, and I am so unimpressed with the signal quality. Will be using my 14 day cooling off period to leave unless it changes. Still have not had my number ported either after four days of waiting.

  • Startupthoughtz Startup Philosopher (@Startupthoughtz) reported

    Just had the worst customer experience of my life with @O2 1 hour to be told an account switch isn’t possible. The customer service rep was obscenely rude (Nancy), I thoroughly hope you stub your toe today.

  • colinmuir1998 spoopy sad boi 🎃🎃 (@colinmuir1998) reported

    @O2 I need some help regarding my bill