O2

O2 Outage Report in Westerham, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Westerham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Westerham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Westerham, Kent, England 12/28/2025 10:20

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Westerham, Kent, England

The most recent O2 outage reports came from the following cities: London, Bromley, Crawley, Croydon, Sevenoaks, Royal Tunbridge Wells, Merton and Caterham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBromley Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Westerham, England

Latest outage, problems and issue reports in Westerham and nearby locations:

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • DaveMcGuane Dave McGuane (@DaveMcGuane) reported from Croydon, England

    @O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • SLushCCool Darren C (@SLushCCool) reported from Croydon, England

    @O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

  • princess_knicks princess knickers (@princess_knicks) reported from Lambeth, England

    @O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

  • SLushCCool Darren C (He/Him) 🏳️‍🌈🌍🏉 (@SLushCCool) reported from Croydon, England

    @ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • osvato_ Osvato (@osvato_) reported

    @O2 hi, my sim card is deactivated. Can you please help me recover it? I am not able to reach customer service after hours of waiting on the line. Thank you

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @O2 If I have not got an answer in 20 minutes you can cancel the order and I’ll be going to the o2 shop and then apple 1 minute away and pick it up there and then. I’ve been on hold on the phone for nearly 2 hours I’m fuming

  • thefithsunfalls AnAngryDad (@thefithsunfalls) reported

    @O2 WHY IS YOUR AUTOMATED SYSTEM AN ABSOLUTE SHAM?!?!?!?!?! I've never known a company who mallke it SO difficult to speak to someone #mobilephone #terribleservice

  • NatSonny Nat Sonny (@NatSonny) reported

    @david4charnock @O2 Our local Councillor has got involved due to such poor signal - thought it was just this part of the country but seems somethings happened their end

  • JonGibson6 Jon Gibson (@JonGibson6) reported

    @O2 Been sitting on the O2 customer service line for 4 hours this morning, without getting through. Not a Happy Monday from my point of view.

  • LifeboatLucy Lucy Heathfield-Ward (@LifeboatLucy) reported

    @O2 It's not a happy Monday thanks to o2! Absolutely awful customer service. Been without signal since 17th Jan - told to wait, then wait again. Given misinformation and outright lied to... Now told to wait until Friday... And it 'should' come back. Try to make a complaint...

  • david4charnock David charnock (@david4charnock) reported

    @O2 Can only do it if actually got a signal anywhere can barely get 3g most places let alone 5g

  • leerobert78 Lee (@leerobert78) reported

    @O2 someone is trying to buy a iPhone on my account and I’ve been on hold to your fraud team for over 30 mins. Please can you help

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @O2 I need to cancel with you, in stock iPad is not in stock at all hence no email so had to get a different one in store wanted cellular and wifi because my mum doesn’t have wifi and my niece takes her iPad there. Thanks Once all sorted I’ll pay the iPad straight off

  • DavunionP David P (@DavunionP) reported

    @O2 Attempted to get bill information on Tuesday 24th January 2023. Currently on hold for over 38 minutes. Have spent over 2hrs on the phone and used DM with no luck. There is something wrong with my access to the billing . Poor service from a communication service