O2 Outage Report in Welwyn, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hatfield, St Albans, Luton, Stevenage and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
-
juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
-
Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
-
Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
-
John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
-
AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
-
Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
-
Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
-
Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
-
🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
-
ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
-
Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
-
Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
-
Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Gareth
(@mrgazlatico) reported
@Matthew_Wood85 @O2 I'm having calls just drop out after 1min and 6 seconds! Everytime only happened today @O2 any issues with networks in Leeds area?
-
Gail
(@ilovescotland) reported
@O2, Hi there, I won a priority prize 3 weeks ago but it has not arrived. Emails are unanswered. Can you help?
-
Michael
(@sparkplug223) reported
@O2 Any chance of O2 once and for all addressing this rampant cold calls? I am getting 3 every morning from randomised "mobile numbers". Surely there is a way to introduce checking if a certain device connected to your network is making 1000 calls an hour, something could be up.
-
Kyle F
(@itskyleflamson) reported
Having to tether to my @O2 #hotspot again because #VirginMedia is unreliable, and unstable. I'd advise anyone looking to sign up to this ISP to find some other provider because Virgin will **** you over and lie to you.
-
LisaEdwards78
(@LisaEdwards78) reported
from
Barry, Wales
@O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296
-
Gail
(@ilovescotland) reported
@O2, Hi there, I won a priority prize 3 weeks ago but it has not arrived. Emails are unanswered. Can you help?
-
Gareth
(@mrgazlatico) reported
@O2 any one else had phone issues today with it cutting calls after a minute, Every call made or received seems to cut?
-
Vince A
(@VinceG_A) reported
@O2 #O2surprise I have been with you guys for so long and having 3 contracts but never have the change to get this surprise gift. Hopefully 1 day.😩🙏🏾
-
danny mcstravock 💙
(@DMcstravock) reported
@O2 I learned in September how you treat your customers, making offers and then refusing to honour them. Despite ample opportunity you refused to honour your offer. So this week I became an ex o2 customer and couldn’t be happier.
-
barry connell
(@Bazlar1) reported
@O2 hi all. We have had a mast down in our area for ages now. Signal is really bad and I’ve gotten to the end my my patience with it now. Can you give me an update on when it will be replaced.