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O2 Outage Report in Welwyn, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Luton Internet 7 hours ago
Hemel Hempstead Internet 10 days ago
Luton Phone 12 days ago
Hemel Hempstead Internet 1 month ago
Hatfield Wi-fi 1 month ago
St Albans Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • misswotless1
    Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Gambol_Putty
    The Real Gambolputty of Ulm 🎮🤘👨‍🦼🎨🇺🇦 (@Gambol_Putty) reported

    @O2 I just had a call from 01614640771 offering me a reduction on my bill. He refused to call me "Daddy" as I requested, and refused to tell me what he was wearing, so I could "finish my morning happ time ablutions" in style". Then hung up on me. Terrible customer service.

  • ianmx5
    Ian Martin (@ianmx5) reported

    @DaviesGarath I've been waiting since 7th December for my @o2 order via DPD. Shocking service from both of companies.

  • erin_perin
    Erin Kennedy (@erin_perin) reported

    @O2 @corrinapaz Hi I’ve been messaging about the same issue but haven’t had any response - can you please help?

  • elliotthorton
    Elliott Horton (@elliotthorton) reported

    @O2 any news when the SN4 area will have network coverage again? I've been without (or had very intermittent) coverage for the past 3/4 weeks! Please confirm I will be reimbursed for this in my bill?

  • Darren77686554
    Darren (@Darren77686554) reported

    @O2 @anyotherleader I’m having same issue

  • LYCOICAT
    Mila (@LYCOICAT) reported

    Please help Cold calls @o2

  • YorkshireBRN
    YorkshireBRN (@YorkshireBRN) reported

    @O2 spoke to one of your colleagues and was promised a call back within 24-48 hours that time frame has now gone by and no call, again! I'm not wasting my time sitting on hold can you please get someone to call me as promised. This is a serious issue that I need an explanation on

  • EddieMcgeough
    Eddie (@EddieMcgeough) reported

    @O2 Thank you. I just called Customer service who has activated it for me. Thanks for your reply all the same.

  • ninjaewok
    Charlotte Hardy (@ninjaewok) reported

    @O2 your network capability is shocking. Can barely use my phone out and about unless there’s 5G. Actually thinking about swapping networks for first time in over 10 years.

  • ChrisPeterKelly
    Chris (@ChrisPeterKelly) reported

    @O2 How do I get the Volt Benefits as I have been a Virgin and O2 customer for more than a week now?