O2 outages and service status in Welwyn, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Welwyn, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 10 days ago |
|
Stevenage
|
Total Blackout | 16 days ago |
|
Luton
|
Phone | 20 days ago |
|
Luton
|
Internet | 21 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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juliet gough (@juliet_gough) reported from London Colney, England@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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David Luxton (@davidluxton99) reported from London Colney, EnglandDisappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Peter Ives (@peterives50) reported from Enfield Lock, England@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Ravi Dheer (@RaviDheer) reported from London Colney, England@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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mark nicolson (@cove123) reported from Welwyn Garden City, England@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Freddiefrazer (@fgz176) reported@O2 my account was locked for unknown reasons 2 months ago. 6 calls and 6 promises to sort later it is still locked. You have the worst customer services of any company I’ve dealt with
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Benjamin Forster (@beyondmach5) reported@FrankFWJH @O2 Looks like a satellite render to me, which cause angle distortion if it’s tilted view of Earth and not top-down
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Melissa (@MelJade2005) reported@O2 absolutely fuming with the service received trying to O2 switch on day of telling me then been told no incorrect date I have proof it’s today and told no it’s a different date
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Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
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Karen Dawson (@kazza7891) reported@O2 please can someone resolve my complaint. No one takes responsibility or ownership. Just interested in closing the complaint. Pls listen and understand how frustrating & upsetting it is to be told different things each time you call and over 15 hours so far! Very upset
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Mark (@biggiet17) reportedOnce again, no signal in HP13 area @O2 It's just not good enough. Now the 7th day in rolling month.
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LT🌷 (@lozmach) reported@O2 not only that, but the signal is shocking. Can’t get signal anywhere, never mind internet. 10+ years of being a customer for this.
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Squall Loire (@squall_loire) reportedHey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.
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Dr Yasemin Allsop MBE (@yallsop) reported@O2 I wasn’t either. I was locked out of my account and I contacted your customer service, that’s what they told me, surely you would have recording of the conversation.