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O2 outages and service status in Welwyn, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage, and Luton.

CityProblem TypeReport Time
Hemel Hempstead Internet 7 days ago
Stevenage Phone 1 month ago
Stevenage Total Blackout 1 month ago
Luton Phone 2 months ago
Luton Internet 2 months ago
Hemel Hempstead Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicolef1Penney
    Nicole Penney (@Nicolef1Penney) reported

    @O2 I have never been so shocked at a multi million pound company. 6 hours (between live chat and a phone call) my husband spent yesterday trying to upgrade our 4 phones. However although the credit check passed your “business policy” won’t allow more than 2 to be upgraded …

  • christwine3
    Chris Thompson (@christwine3) reported

    @O2 @Toni_Joyce @O2 I need account help while oversees

  • EventsCaterers
    National Events Caterers (@EventsCaterers) reported

    @SophiePrestonHa @O2 We need to look at gdpr again!! Data calls are apart of the problem along with spamming data calls.. Do you think it’s possible time to change from over seas call centres need to be replaced?? we should be able to ask the government to fix it?? They overstepped with no accountability to everyone personal information abroad

  • Polonius90
    Andrew Ive (@Polonius90) reported

    @O2 just experienced the worst customer service ever. On the phone to O2 for an hour and a half about a broken phone, after being put through to three or four equally clueless people, having to give my details each time, we are told to phone Apple. I have full insurance

  • Hewholaughed_
    Oruche (@Hewholaughed_) reported

    I’ve been on the phone to @O2 for the past hour just trying to upgrade my phone. Diabolical service… not even sure this is a person I’m talking to or a bot.

  • ceeveepee
    Charl (@ceeveepee) reported

    @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.

  • SimonGibson1508
    Simon Gibson (@SimonGibson1508) reported

    @o2 why is your app so s?£t it never works!!!

  • chefkernal
    Kernal 💼🧼 (@chefkernal) reported

    hello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk

  • jennslcfc94
    MS (@jennslcfc94) reported

    @O2 my data has not worked for 2 days and I don’t know why. Your app never works. I’ve turned it all off and on and you asked me to DM but you have not helped in any way. Why has my 4G not been working!!????

  • DavidWilding271
    🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported

    @olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.