O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, St Albans, Luton, Buntingford and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Phone | |
| St Albans |
Internet | |
| Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy 🇬🇧 🇪🇺 😷 T&B 💙
(@TommyCoyneBN1) reported
My supposedly #5G signal is up and down like a *****'s knickers today. Currently H+. Is there a problem in the #BN1 area, @O2
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Kirsty
(@kirsst) reported
@O2 hello how do I cancel my Disney plus subscription? Didn’t even realise I was paying for it
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Ella Dickinson
(@Edickinson123) reported
@O2 I have been receiving horrific customer service for months! Can someone who can actually help me get in contact…
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Tom Marsh
(@tmarshdesign) reported
@O2 after waiting 30 mins to speak to someone from Customer services to cancel my contract, I finally got through only for them to hang up on me!!!! not impressed
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🌸
(@_xNatalie) reported
As someone who has been with them over 16yrs, I’d Love to know why I’m still paying over £50 a month for a contract that leaves me with no signal or 3G at best in the city centre, never mind being @ rural areas. @O2 sort your **** out, it’s 2021 this shouldn’t be a daily issue.
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Gricey
(@Gricey544) reported
Been with @O2 on contract for 16 years, today was the last day! Customer service is awful and the contracts are long and expensive, called to see what deals they could do which is none, was happy to go on a 3 year contract if I could waiver the two month Iv got left
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Powda
(@powdajam) reported
@O2 hello I got some Idles tickets on o2 priority last year and it’s been rescheduled for January but I can’t find the ticket confirmation anywhere, can you help?
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DoctorsUpdates
(@DoctorsUpdates) reported
@vivienneparry @O2 Awful news @vivienneparry Hope Owen is OK. You can print Covid status as pdf from NHS App on your computer
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Crzynic83
(@crzynic83) reported
@O2 what is going on in and around Birmingham today. Absolutely no signal!!! And I pay for this?
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Michelle Ann Heywood
(@Tinka197630) reported
@O2 @Apple I have 3 contracts with yourselves. I was just trying to renew one contract. I gave up in the end after talking to your customer services. After an hour still got nowhere. Might as well go elsewhere so annoyed 😤