O2 outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Luton	Phone	13 hours ago
Luton	Internet	2 days ago
Hemel Hempstead	Internet	12 days ago
Luton	Phone	13 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Ian Slade (@ian_slade2) reported 2 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  Hilary Robertson (@HilaryRWriter) reported 5 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Calvin Laurenson (@CalvinLaurenson) reported 14 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Matt O'Connor (@Mattoco) reported 17 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Ben (@behu91) reported 17 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Lord Shaun O’Brien (@lordshaun_) reported 18 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  John Webb (@JohnDWebb) reported 19 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Mark Stanford (@MarkstanYoutube) reported 22 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Pauline (@lovepbx) reported 27 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  UnhappyHoopla (@Palouisea) reported 33 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  A1NOS (@a1_nos) reported 34 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 35 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Emma Trainis (@emmatrainis) reported 35 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Miss Wotless (@misswotless1) reported 44 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  none of your business (@johndpmc) reported 45 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Josh (@JoshBates) reported 50 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Kaz 💋 (@GoonerKJP) reported 51 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Shan Wilson (@ShanWilson_) reported 55 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Pauline (@lovepbx) reported 58 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Phil Turner (@philter66) reported 59 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael (@Michael_james86) reported 6 minutes ago

  @EE you got any good iPhone deals? Give up with @O2 signal is bad everywhere!

• 
  sami (@sami_dread) reported 17 minutes ago

  @jems_lou @O2 I’m glad I’m not the only one having this issue, service is terrible

• 
  Jord (@ItsJorddy) reported 18 minutes ago

  @O2 Looking to join 02 but would like to speak to a customer advisor, any way of doing this online without having to phone up? Is your sales live chat still available?

• 
  Jason Rayner (@Jasonmgs) reported 18 minutes ago

  @O2 hello Ordered an upgrade last night. Said phone was instock online. Website still says phone in stock but I got an email saying it is out of stock. Can you help?

• 
  lynne hendry (@munchiebaby77) reported 18 minutes ago

  @O2 I'm interested in the offer of an extra £150 when you trade in your old phone but the link to the t&cs on your website for this doesn't work. How do I see what the t&cs for this are?

• 
  Jems (@jems_lou) reported 19 minutes ago

  So you can’t use chat on @O2 and you have to wait days for a generic answer on DM when did o2 customer service get so bad?????

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 20 minutes ago

  @O2 your customer service is still refusing to move my number to pay as you go. I just want to leave pay monthly.

• 
  Braff&Zess (@Influential_guy) reported 21 minutes ago

  @O2 Streaming is slow, signal drops in areas that your website shows as having good network coverage, mostly on 3G when should be getting 4G.

• 
  beth lomax † (@bethlomax) reported 28 minutes ago

  @O2 nothing but problems with your company. I have been disconnected when my phone bill has been paid!? I need my phone for work!

• 
  Dave Selby (@segger0151) reported 32 minutes ago

  @O2 Hi, I already have an O2 sim, and I need to add another to my O2 App account, but it does not appear I am able to do so, I need 2 Sims, one for my phone and 1 for my motorbike Tracker, can you help. Dave