O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Hatfield, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel D
(@MelJD46) reported
@O2 how can an offer be tailored for me when it consists of companies I loathe and detest? You are lying and the offer isnt a good one, try again..yes i know you cant reply because you are limited by the platform.... #fail
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linda Tahmasebi
(@linda2557) reported
@O2 I need help new sim doesn’t connect and it’s making my phone extremely hot , tried it in different phone it does the same thing please send me a new sim
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Teacher Kate
(@x_k8_xxx) reported
Hello @O2 , I have arrived in the USA but have no signal. Please help.
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Sarah Bennetto. 🐀
(@sarahbennetto) reported
@O2 hi there team. I won a Gregg’s Sweet Treat yesterday. I’m now trying to spend it at my local store, but I can’t find the voucher anywhere (in the Priority app or in my email). Cheers if you can help me 🍩
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James Galea
(@JP_Galea) reported
@O2 login site has been down for over a month. Customer service keep on promising to fix it or call back. Not a single word from them. Anyone with same issue?
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Stephen Mawdsley
(@s_mawds) reported
@O2 sick to death of a network I can’t get signal on. You are failing to fulfill your side of the contract by not probiding a suitable service. I’d like my contract made null and void or I will take my complaint to @Ofcom
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Lord John Atkin
(@Sarasota_Gooner) reported
@O2 receiving terrible service from the India call center, I really need to speak to a live person in the UK, how do I do that?
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Marina J. Fleming
(@MarinaJFleming7) reported
@O2 absolutely useless and even worse since joining with Virgin. Have refused to help or give guidance. I can't sign up for the new ID needed. So TV, mobile.and broadband will be going. Any other services viewing this, what can you for someone who has had 20 plus years with both.
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noblesavage
(@thenoblesavage7) reported
@O2 Hi. I need to cancel O2 sim. the sim was never used, only signed up for discounted virgin media internet. I tried to create an online account to cancel but can't as I do not have the sim any more. How can I cancel? I have the account number and phone numbers. Thank you.
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Lord John Atkin
(@Sarasota_Gooner) reported
@O2 I have to make a complaint, please advise or message me the link to speak to a live agent