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O2 outages and service status in Welwyn, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 4:36 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Hatfield, and St Albans.

CityProblem TypeReport Time
Stevenage Phone 6 days ago
Stevenage Total Blackout 12 days ago
Luton Phone 16 days ago
Luton Internet 17 days ago
Hemel Hempstead Internet 27 days ago
Luton Phone 28 days ago

Nearby cities with recent reports

Stevenage

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • juliet_gough
    juliet gough (@juliet_gough) reported from London Colney, England

    @O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • OmarMansoor
    Omar Mansoor (@OmarMansoor) reported from London Colney, England

    @Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • dramattyhealy
    🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • susieshrew
    Suzanne Shrewsbury (@susieshrew) reported

    @O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!

  • S4Blade
    S4Blade (@S4Blade) reported

    Can't help feel that @o2 data reception has got worse since they launched that satellite data thing 5G is like being on dial up

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

  • IndifferentM
    IndifferentMonKeY- (@IndifferentM) reported

    @ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!

  • yallsop
    Dr Yasemin Allsop MBE (@yallsop) reported

    @O2 I wasn’t either. I was locked out of my account and I contacted your customer service, that’s what they told me, surely you would have recording of the conversation.

  • macon1375
    Mark Connolly (@macon1375) reported

    Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

  • Aidan1964
    Aidan Carey (@Aidan1964) reported

    @O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract

  • SaulCorrigan
    Saul Corrigan (@SaulCorrigan) reported

    so.. same problem with @O2 and not helping at all.

  • fireheartmusicx
    Fireheartmusicx (@fireheartmusicx) reported

    @O2 @Ticketmaster My O2 priority link isn’t working for Melanie Martinez tickets it just keeps sending me back to the app when I click on the link in ticket master for tickets, help!

  • aknmzrk
    Akin Mizrak (@aknmzrk) reported

    @O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.