O2 Outage Report in Welwyn, Hertfordshire, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	7 hours ago
Hemel Hempstead	Internet	10 days ago
Luton	Phone	12 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Lord Shaun O’Brien (@lordshaun_) reported 1 minute ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Ben (@behu91) reported 6 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Daniel Appelquist (@torgo) reported 6 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  Ashley Leggett (@ashley_leggett) reported 8 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 16 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Hilary Robertson (@HilaryRWriter) reported 16 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Miss Wotless (@misswotless1) reported 16 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  Shan Wilson (@ShanWilson_) reported 18 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  none of your business (@johndpmc) reported 25 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Gary Webb (@garywebbTHFC) reported 28 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Pauline (@lovepbx) reported 29 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Calvin Laurenson (@CalvinLaurenson) reported 32 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Ian Slade (@ian_slade2) reported 42 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  Pauline (@lovepbx) reported 44 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Mark Stanford (@MarkstanYoutube) reported 44 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Matt O'Connor (@Mattoco) reported 46 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Josh (@JoshBates) reported 50 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  A1NOS (@a1_nos) reported 53 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Phil Turner (@philter66) reported 56 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  UnhappyHoopla (@Palouisea) reported 59 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Gambolputty of Ulm 🎮🤘👨‍🦼🎨🇺🇦 (@Gambol_Putty) reported 7 minutes ago

  @O2 I just had a call from 01614640771 offering me a reduction on my bill. He refused to call me "Daddy" as I requested, and refused to tell me what he was wearing, so I could "finish my morning happ time ablutions" in style". Then hung up on me. Terrible customer service.

• 
  Ian Martin (@ianmx5) reported 9 minutes ago

  @DaviesGarath I've been waiting since 7th December for my @o2 order via DPD. Shocking service from both of companies.

• 
  Erin Kennedy (@erin_perin) reported 12 minutes ago

  @O2 @corrinapaz Hi I’ve been messaging about the same issue but haven’t had any response - can you please help?

• 
  Elliott Horton (@elliotthorton) reported 14 minutes ago

  @O2 any news when the SN4 area will have network coverage again? I've been without (or had very intermittent) coverage for the past 3/4 weeks! Please confirm I will be reimbursed for this in my bill?

• 
  Darren (@Darren77686554) reported 18 minutes ago

  @O2 @anyotherleader I’m having same issue

• 
  Mila (@LYCOICAT) reported 19 minutes ago

  Please help Cold calls @o2

• 
  YorkshireBRN (@YorkshireBRN) reported 21 minutes ago

  @O2 spoke to one of your colleagues and was promised a call back within 24-48 hours that time frame has now gone by and no call, again! I'm not wasting my time sitting on hold can you please get someone to call me as promised. This is a serious issue that I need an explanation on

• 
  Eddie (@EddieMcgeough) reported 22 minutes ago

  @O2 Thank you. I just called Customer service who has activated it for me. Thanks for your reply all the same.

• 
  Charlotte Hardy (@ninjaewok) reported 22 minutes ago

  @O2 your network capability is shocking. Can barely use my phone out and about unless there’s 5G. Actually thinking about swapping networks for first time in over 10 years.

• 
  Chris (@ChrisPeterKelly) reported 23 minutes ago

  @O2 How do I get the Volt Benefits as I have been a Virgin and O2 customer for more than a week now?