O2 Outage Report in Welwyn, Hertfordshire, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	10 days ago
Luton	Phone	11 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Matt O'Connor (@Mattoco) reported 6 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Emma Trainis (@emmatrainis) reported 14 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  UnhappyHoopla (@Palouisea) reported 17 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 19 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Miss Wotless (@misswotless1) reported 26 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  Pauline (@lovepbx) reported 27 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Ian Slade (@ian_slade2) reported 28 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  John Webb (@JohnDWebb) reported 28 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Calvin Laurenson (@CalvinLaurenson) reported 29 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Kaz 💋 (@GoonerKJP) reported 29 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Phil Turner (@philter66) reported 33 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Josh (@JoshBates) reported 33 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  A1NOS (@a1_nos) reported 34 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Lord Shaun O’Brien (@lordshaun_) reported 34 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Hilary Robertson (@HilaryRWriter) reported 37 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  none of your business (@johndpmc) reported 38 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Mark Stanford (@MarkstanYoutube) reported 40 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Ben (@behu91) reported 40 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Pauline (@lovepbx) reported 46 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Shan Wilson (@ShanWilson_) reported 55 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Rutherford (@helsr46) reported 6 minutes ago

  @O2 hi, the code on the 02 priority app for the Apple Music offer is not working?

• 
  ND03 THO (@ThoNd03) reported 6 minutes ago

  @O2 how come my wife and myself have exactly the same phones taken out with 02 on the same day, same packaging, she can never get a signal even now sat next to me why?

• 
  We Are Haüsology🔊 (@Hausology1) reported 8 minutes ago

  @O2 your customer service has been appalling this week! Placed an upgrade order on the 13th still yet to receive any tracking information.. we’re on day 3 now and still nowhere nearer to knowing when I will receive what I paid for 🤷🏽

• 
  Scott (@alfordScott) reported 10 minutes ago

  @O2 I'd rather just have a working network to be honest

• 
  Tom Willis (@twillisc) reported 12 minutes ago

  @O2 I’ve already seen this. I’m convinced it’s an issue with my account as my device performs well when testing with other networks a

• 
  Nath (@NathFerguson) reported 14 minutes ago

  @pbeaton83 @mrandrewdickson @O2 I know their signal is pretty poor everywhere U go i thought three signal was bad but o2 blows 3 out the window

• 
  Joe Bracher (@The_Brach) reported 15 minutes ago

  @O2 I’m trying to use the free Apple Music code (as an existing customer) and it says my limit has been reached?

• 
  Samantha Wenban (@Samcalderonmoy) reported 15 minutes ago

  @O2 How can I speak to someone?, please. It seems impossible to do live chat or call helpless now. Please help

• 
  Alvaro Roncancio (@AlvaroRoncancio) reported 15 minutes ago

  @O2 By do it better I mean with EE I can change my mind anytime on a handset there is no 'one time limit' or stupid returns page misleading people.

• 
  Roebot (@Roebot6) reported 15 minutes ago

  @O2 The signal in the cf11 area of Cardiff is shocking. Has been for over a year. Can't wait for my contract to end so I can switch service providers. What a waste of money and effort. Boo