O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Welwyn, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 9 days ago |
|
Luton
|
Phone | 10 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
|
St Albans
|
Wi-fi | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Shaw (@alwaysshaw1) reported@O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed
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Ian (@Moffy3785) reportedHello @O2 - placed an order yesterday and paid for delivery for today. You’ve taken all of the money out my account yet there is no order and nobody in your call centre can help.....
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Eddie Prowse (@Clamfather) reported@_Ema_W_ @O2 The best surprise o2 could give me would be a signal.
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Professor Ziggy (@ProfessorZiggy) reported@O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica
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GJM (@zombie_apoc1) reported@_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏
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Seshadri Dhanakoti (@dksesh) reported@O2 No, I am not looking for a speedcap @O2. I am interested in blocking outgoing premium rate calls and texts. Please let me know if you support such a feature at all.
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Chris (@Chris70862708) reported@O2 hi. I want to end my contract due to the ongoing bad service and forever getting worse 4G and internet. It impossible sometimes to even use 4G even though you say it’s fine where I live. Please help if you won’t I’ll have to go to ofcom. Thanks.
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Robert Shaw (@alwaysshaw1) reported@O2 will you ever fix the signal issues in Northwich / Cheshire? Or will you just keep fobbing people off with utter BS
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Sarah Rawlins (@SarahRawlins90) reported@O2 day 11 & still no contact from the fraud team! o2 do not care about their customers! I am a victim of fraud which was reported immediately & I have been given no support & lied to. As well as billed for this fraudulent act. I’ve never been treated so badly by a company!
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Ash Ghafoor (@ashghafoor) reported@O2 I’m trying to login to My O2 and the page keeps timing out. Are you aware of this? I need to access my account.