O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Mason
(@Katiemason72) reported
@O2 I have called your customer services dept 10 times over 3 months phone still not working. You’re still taking our money??? And you cut me off. What gives?
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Tynn
(@tynn_angus) reported
@O2 i have been waiting over 2 weeks for a refund? help me out please
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rob sewell
(@penguin2160) reported
@O2 utterly rubbish “customer” service. Trying to move to them and can’t find anyone to process PAC code. Useless
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Katie Baillie
(@Katielbee) reported
@O2 hiya, I tried to use the code, at first it said not recognised and then said it had already been used. A little help?
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Jim Connolly
(@JimConnolly) reported
Literally the only reason I use @o2 now, is because no other provider can get a decent service to my rural location. Since Virgin took control, it's become a massive up-sell operation.
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Ben Lawlor
(@BenLawl53245653) reported
@O2 I will see if she is happy for me to call I believe there is a password on the account, it's just the inconvenience of it all. And as I advised promised a phone cable with her phone, she is just unhappy and will leave it but feel not good service
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Sean Luttman
(@SeanLuttman) reported
@O2 having been on the phone to try and get through to you for 2 hours can I please get some customer service here?
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D.W
(@danielw5432145) reported
@O2 my McDonald’s code is not working
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Ben Lawlor
(@BenLawl53245653) reported
@O2 OK, can this message be passed on to someone to action, feel bad service having to have to ring back up again, when promised will be sent out
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Charlie Brougham
(@CharlieBrougham) reported
@O2 trying to pay my bill but can’t. Apparently account is with fraud but no contact from them. Need help.