O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hatfield, Luton, Radlett, Waltham Cross, Hemel Hempstead, Hitchin, Letchworth Garden City and Park Street.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Total Blackout | |
| Luton |
Phone | |
| Radlett |
Internet | |
| Hatfield |
Phone | |
| Hatfield |
Phone | |
| Luton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Suzanna Jackson
(@SuzannaJackson1) reported
Hello @O2 can you help me please as your Live Chat has been useless and tried to deflect a billing issue. Thanks
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Rob
(@wea5el83) reported
@virginmedia another day of sketchy Internet, 4th tweet in as many days about this. Down for a solid 3hrs this afternoon and last night connection was so bad I was forced to WhatsApp call over 4G (that's on @O2 ) as no @virginmedia broadband!
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I am just me
(@andy_uk44) reported
@O2 Well if your team hasn’t resolved the issue I have by tomorrow I will be filing a complaint like I said I will and I have already written it all out ready to sent
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Charl
(@charli_bigspuds) reported
@o2 are actually despicable, been an issue with my bill for the last 2 months now and I’ve woken up today to they’ve taken £190 out of my ******* account, my bill is £40!! And now I can’t get through to an actual human being. Never had more trouble with a phone company than this!
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876ix 🇯🇲
(@feliciacole_) reported
@O2 is starting to piss me off. My phone has been down for nearly 2 weeks?????
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Patrick
(@Patrick00653216) reported
@O2 network calls still not available today? Any idea how long to repair? 2 masts down apparently.
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Ashley Blakeston
(@Ash_Blakeston) reported
@O2 5G never seems to work when in/around Hull City Centre. Have to turn it off and revert to 4G which works ok. Any reason why please? Thanks
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louisa young
(@rileypurefoy) reported
@O2 please reply to my message. I really need you to supply the service I pay for now. Thanks --
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Chris Hutchinson
(@tigertazz) reported
@O2 @Apple @o2 extremely long term customer here ….. what can you do for me?🤔
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Steven Stewart
(@steesh43) reported
@O2 hi, the 4g in my area,ky128nx has been really poor for a few weeks now. Not helped by a sky bb outage today where I can’t get on 4g either. Are you aware? Signal checker suggests it should be ok but marked decrease in speed recently