O2 Outage Report in Welwyn, Hertfordshire, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	9 days ago
Luton	Phone	10 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Josh (@JoshBates) reported 51 seconds ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Pauline (@lovepbx) reported 3 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Ben (@behu91) reported 4 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Matt O'Connor (@Mattoco) reported 6 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Emma Trainis (@emmatrainis) reported 8 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  John Webb (@JohnDWebb) reported 11 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Ian Slade (@ian_slade2) reported 11 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  juliet gough (@juliet_gough) reported 21 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Shan Wilson (@ShanWilson_) reported 25 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Pauline (@lovepbx) reported 28 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Kaz 💋 (@GoonerKJP) reported 28 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Calvin Laurenson (@CalvinLaurenson) reported 28 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Robert Frame (@hiaw61) reported 31 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  A1NOS (@a1_nos) reported 31 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 37 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Hilary Robertson (@HilaryRWriter) reported 41 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Phil Turner (@philter66) reported 41 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Lord Shaun O’Brien (@lordshaun_) reported 52 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  none of your business (@johndpmc) reported 56 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Mark Stanford (@MarkstanYoutube) reported 59 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dayna (@daynamgibson) reported 8 minutes ago

  @O2 Hi the link in the o2 priority app to get Pete Tong tickets isn’t working and hasn’t been for a couple of days now. Any help?

• 
  Under-hyped & Over-Rated #BLM #ACAB (@Davidp1985) reported 10 minutes ago

  @O2 I think you need to use a different delivery partner other than DPD. I was home for my allotted time slot but all I've had was a photo of the back of my flat with a "sorry we missed you" message. They didn't miss me they just never attempted to deliver in the first place!!!

• 
  Shaun Owen (@shaundon_ramsay) reported 10 minutes ago

  @O2 sick of been hung up on by your automated phone service. I want to know why bill has gone up on a tariff you put me on!#awfulcustomerservice

• 
  Mon the hoops (@monthehoops6767) reported 11 minutes ago

  Really regret leaving @virginmedia and joining @O2. Terrible service and signal, never once had a problem with virgin media in 8 years

• 
  Afardhaan (@_yaasminaaa) reported 22 minutes ago

  @O2 literally been calling all week and absolutely livid with your trash excuse for customer service

• 
  Andy (@Andy5rose) reported 25 minutes ago

  @O2 The 4g signal is crap calls drop out all the time you haven’t really turned the signal strength over to 5g have you

• 
  dayna (@daynamgibson) reported 25 minutes ago

  @O2 yeah it did the same thing. I’ve deleted and reinstalled the app and am now having problems logging in. When i enter my code it says there’s a problem.

• 
  PeteThompson (@Peechree) reported 25 minutes ago

  @O2 called 18 times in 24hrs. was told your credit referrals will call me urgently due to defaults needing to be removed from my credit report. Now I’ve just been told this isn’t the process and a form needs to be filled out. I’m losing my mortgage and £3k solicitor fees HELP ME

• 
  Matt Lyons (@mlyons167) reported 31 minutes ago

  @O2 is it mandatory training to tell your long term customers to F@*K off or does that just apply to your customer reps from the North working at home!?? Seriously awful customer service and this will go mainstream! @VodafoneUK any good deals? as this company is disgusting!

• 
  Jamie Mac (@jaymoflymo) reported 34 minutes ago

  @O2 do you have a network problem in north Oxfordshire? Calls can be made but no sound. Thanks.