O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans, Luton, Buntingford, Hemel Hempstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Megan
(@MeganFereday) reported
@O2 At least they weren’t unavailable for 24 hours like your **** pre sale app, what do you think this is, priority?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Beccy Thorpe
(@beccy_thorpe) reported
@O2 can someone contact me please seen as though I can never get through to anyone on the phone or via web chat!?!
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Jamie Kemp🇺🇦
(@jskemp76) reported
@O2 constantly have reasonable 4G displayed on my phone, however zero actual internet connectivity. This has been going on for weeks now, loads of friends have same issue. O2 just say it’s in hand. Coverage checker display very good 4G signal. Can I leave without penalty?
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Shirley Bradley
(@shirleybradley1) reported
@O2 how difficult does it need to be to book an appointment in an o2 shop about my broken phone! I went on the book a O2 guru on the website and apparently it doesn't recognise my post code or town. Then live chat cut me off 🥴
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HasWings™
(@HasWingsUK) reported
@O2 @GoodThingsFdn @virginmedia When you call customer service on 202 and you request to speak to a manager and they say it will be in the next 24 hours. NO CUSTOMER SERVICE. Even support message are no answered as busy. O2 Travel takes 32 sec for a 2mb picture
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🌎 TJ's Worldbuilding Resources ✨
(@tjtrewin) reported
@O2 hey O2, I went in store on Saturday to swap my SIM to a different size for my new phone, but the new SIM is giving an error of "SIM 1 not provisioned" on my Android. It's been over 48hrs since the swap, please can you help me out with this?
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Leigh Loseby
(@lloseby) reported
@O2 Priority on Peter Kay tickets ❌, order last night for next day not delivered today❌, no response to messages on here ❌, no email to say when being delivered but told it’s in stock ❌. Why do I bother giving you money every month. All round service is poor!
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Rebecca Coughlan
(@BeccaCoughlanx) reported
@O2 are you ever going to respond to my complaint? I am utterly disappointed in your service and even when raising the complaint no action or response has been taken
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carlmatt
(@carlmrT) reported
@O2 I’m Trying to get hold of someone because I have had the worst service ever from 02 as a long standing customer can someone contact me or direct message me please