O2 Outage Report in Welwyn, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Isobel Moore
(@isobel748) reported
@O2 I now haven't had working data or outgoing texts for over 6 weeks, with multiple phone calls and visits to the local o2 shop - waiting on a trouble ticket response but this is getting ridiculous! I really like o2 but sort it out....
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JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
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Michelle Gilmore
(@Piglet11y) reported
@O2 how difficult can you make it for customers? Can’t cancel my contract online because it takes you round in circles and can’t cancel on the phone as it cuts you off saying to try again tomorrow, I’ve been trying for days!!! Can someone actually help me please?
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JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
-
JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
-
JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
-
JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
-
JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.
-
Isobel Moore
(@isobel748) reported
@O2 I now haven't had working data or outgoing texts for over 6 weeks, with multiple phone calls and visits to the local o2 shop - waiting on a trouble ticket response but this is getting ridiculous! I really like o2 but sort it out....
-
JoPaCo
(@Jopaco84) reported
@O2 are just ****. Absolutely ****. Placed an order on Friday and no one seems to know anything about it. They have credit checked me. And the only way to sort it is to sit on hold for ******* ever because none of their staff are allowed to message each other apparently. Shite.