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O2

O2 outages and service status in Welwyn, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Luton Phone 23 hours ago
Luton Internet 2 days ago
Hemel Hempstead Internet 12 days ago
Luton Phone 13 days ago
Hemel Hempstead Internet 1 month ago
Hatfield Wi-fi 1 month ago

Community Discussion

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O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • misswotless1
    Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jackieesmith
    Jackie Smith (@jackieesmith) reported

    Just had an unsolicited call from 0330 303 5315 claiming to be from @O2, poor line quality, caller could barely speak English and couldn’t understand me. Plus v poor script. An internet search shows this number is a scam. Do @O2 still claim this is a number they really use?

  • al3xjw
    Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 I just looked and it shows a mast has problems in my area. Frustrating as I’ve only just switched to your network and disappointed overall.

  • al3xjw
    Alex J Wood 🎨 🇪🇺 (@al3xjw) reported

    @O2 Hi I don’t have good service where I live — my signal keeps dropping to nothing from 1 bar of 4G to 3G then no service. It’s happening in Tonbridge too. My iPhone is all upto date etc.

  • jackieesmith
    Jackie Smith (@jackieesmith) reported

    @O2 @ZeroCool3397 Interesting. I just received a call from this number never once believing this was really O2. The quality of the line was very poor, the caller could not speak very good English and she didn’t seem to be able to understand me. If this is not a scam then needs improvement

  • TisMeCarl
    🏳️‍🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️‍🌈 (@TisMeCarl) reported

    Customer Services again refusing to log a formal complaint @O2 @Ofcom

  • PGamwell
    Phil Gamwell (@PGamwell) reported

    @EnglandRugby @O2 It looks horrendous!! The home kit does anyway….I can cope with the away kit ! Why not ask the fans before agreeing such an awful kit??

  • jack_1992
    Jack Chandler (@jack_1992) reported

    @O2 Hey! I was expecting a code for 6 months of Apple Music with my new iPhone but not had anything through yet? Are you able to help please? Thanks!

  • notbarry1
    Ryan Williams (@notbarry1) reported

    @FrostyFrosty_ @O2 You’ll still be within your 14 day cooling off period to cancel that you have to legally have with any contact mate. Don’t let them tell you otherwise.

  • hollie3000
    Hollie Hill (@hollie3000) reported

    @O2 Service in SS6 9 area has been non existent for over a month. I escalate it, get told it's resolved a day later it's zero signal again, what's happening please?

  • TisMeCarl
    🏳️‍🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️‍🌈 (@TisMeCarl) reported

    What an absolute shower of ****. @O2