O2 outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Letchworth Garden City, and St Albans.

City	Problem Type	Report Time
Letchworth Garden City	Internet	6 days ago
St Albans	Internet	2 months ago
Hemel Hempstead	Internet	4 months ago
Stevenage	Phone	5 months ago
Stevenage	Total Blackout	5 months ago
Luton	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  UnhappyHoopla (@Palouisea) reported 1 minute ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Hilary Robertson (@HilaryRWriter) reported 2 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Emma Trainis (@emmatrainis) reported 5 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Phil Turner (@philter66) reported 6 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Robert Frame (@hiaw61) reported 10 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Steve Edwards (@Steve_Edwards77) reported 11 minutes ago from Hertfordshire, England

  @westspice @O2 Awful service for me today!

• 
  Jody Randall Esq. (@jodyrandall) reported 16 minutes ago from Broxbourne District, England

  @O2 why is your 4G so bloody awful at Liverpool Street Station

• 
  Craig Canfield (@Craigcanfield) reported 17 minutes ago from Welwyn Garden City, England

  @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

• 
  Gary Webb (@garywebbTHFC) reported 20 minutes ago from St. Stephen, England

  2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

• 
  banafsheh (@banafshbanafsh) reported 20 minutes ago from Waltham Abbey, England

  @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

• 
  Miss Wotless (@misswotless1) reported 21 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  Josh (@mrjc90) reported 22 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Jonathan Flood (@WickhamofWare) reported 26 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  ARIBBUZZ (@AEgbuonu) reported 32 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Ian Slade (@ian_slade2) reported 33 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  juliet gough (@juliet_gough) reported 34 minutes ago from London Colney, England

  @O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru

• 
  Gary Webb (@garywebbTHFC) reported 40 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Robert Frame (@hiaw61) reported 41 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  juliet gough (@juliet_gough) reported 45 minutes ago from London Colney, England

  @O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone

• 
  sarah gabb (@sarahcoysgabb) reported 50 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Ridsdale (@MattRidsdale) reported 12 minutes ago

  @O2 Well, I have never known anything as utterly shambolic as your customer service! Another two hours wasted tonight trying to help my mum resolve an issue with that occurred in JUL2025! Still no sign of a resolution. Come on, let's get it sorted. This is beyond a joke.

• 
  Mark Vater (@Mark_Vater) reported 12 minutes ago

  Hey @O2 you need to do something with the signal in Tenby, Pembrokeshire. It's shocking. 4 bars on 4G and can't connect to anything.

• 
  Kath Moonlight (@kath_moonlight) reported 13 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  GMan-London-Lad (@GMan_London_Lad) reported 17 minutes ago

  Published Phone number for O2 Woolwich does not work. It connects, goes silent & disconnects the call after around 5 seconds. When I phone 02 customer services they cannot help me @O2

• 
  john (@jhargie4) reported 17 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  pete (@shade1964) reported 19 minutes ago

  @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!

• 
  Sheldini (@sheldinij) reported 19 minutes ago

  @O2 You can get your management complaints team to resolve my issue

• 
  Nick Beddows (@NickBeddows1) reported 21 minutes ago

  Shout out to Nada in @O2 Brighton. Super customer service

• 
  neni♡ 🌷 (@agb_ayline) reported 21 minutes ago

  How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

• 
  Jayne pell (@jaynepell) reported 22 minutes ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!