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O2 outages and service status in Welwyn, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, and Hemel Hempstead.

CityProblem TypeReport Time
Stevenage Phone 24 days ago
Stevenage Total Blackout 30 days ago
Luton Phone 1 month ago
Luton Internet 1 month ago
Hemel Hempstead Internet 1 month ago
Luton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • shazzstevo
    Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • juliet_gough
    juliet gough (@juliet_gough) reported from London Colney, England

    @O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Shahid_Waqas
    S. Waqas (@Shahid_Waqas) reported

    @arokorol @O2 You think the phone network is anti-Semitic?

  • ylimeneerg
    Emily (@ylimeneerg) reported

    @O2 what is going on with the O2 app. Everytime I try to sign in it wants to send me an email to read verify my account, I then get an error message and now its blocking me as I've tried to get in a few to many time. IDF-12B reference given...

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 Your customer services are terrible and abject. I've been awaiting a promised call back now for over an hour, after you passed me from pillar to post to try and buy a new item. I've been with you for well over 20 years and I am very likely to cancel everything with you if you don't pull your finger out and do as you have said you were going to. Very unhappy with your service.

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.

  • TJM_1992
    Thomas Martin (@TJM_1992) reported

    @Stroller459 @O2 @O2 you need to look into this issue, everytime I also try to checkout I get the same message. Since you changed your website, its a nightmare to do anything on

  • MansonEileen1
    Eileen Manson (@MansonEileen1) reported

    Anyone else who uses @O2 having problems buying extra data?

  • mhabib18
    Mhabib (@mhabib18) reported

    @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

  • leeroyruddell
    leeruddell (@leeroyruddell) reported

    @O2 when are you gonna sort out service issues In DN14......no service again all week!!

  • yoyojolanda
    Villa Jolanda 🪬 (@yoyojolanda) reported

    @arokorol @O2 Well, that's where you were: Palestine. What is the problem?

  • CaramiaDee
    CaraMia Dee (@CaramiaDee) reported

    @1ivgracex @O2 I had so many issues with AXS to access my Louis Tomlinson tickets a few weeks ago. Was eventually told that AXS have a preference for Apple over Android - low and behold when I used my work iphone, it worked. It's absolutely ridiculous! Swore I'd never use it again. But it's OR!