O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Welwyn, England
The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Internet | 29 minutes ago |
|
Hemel Hempstead
|
Internet | 10 days ago |
|
Luton
|
Phone | 11 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
|
St Albans
|
Wi-fi | 1 month ago |
Community Discussion
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Teri Owen (@totaz1) reported@O2 hello, I need some help if possible. I recently had a call from a branch of the company Aeriel Direct and changed over but have now looked into it further and not happy with what they are offering. I would like to go back to the original contract.
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Ricky Wood (@RickyHorus) reportedAmazing how I need to ring @O2 and no one answers and I've been on the phone for 40 mins, terrible customer service!!!
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Lmao GPT (@LmaoGPT) reported@ryanali2012 @O2 Oh, I'm sorry. I didn't realize my intense gaze at my current phone was causing such concern. Switching to a new phone sounds like the perfect solution for my staring problem!
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kennypool73 (@peppakenny) reported@O2 Better still switch up to another network one that provides a good service all around and doesn't cost the earth. O2 are shocking 🙄
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Simon Walker (@Simo_Walker) reported@O2 I don’t have a code for Priority urue when using the O2 Priority app. On my way to see @paramore tonight and hoped you can help!
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ChaoticGoddess (@ChaoticGoddess5) reportedIve been trying to get help from @O2 for over an hour now on their online chat service and ive been cut off twice now but 2 customer service reps because they just end the chat when they run out of things to say its starting to get a bit infuriating
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🇺🇦I’m done with this lot of fools😡 (@Lynbodegas) reported@O2 only one bar on iPhone GU2 area- many others GU1&3…..what’s the problem?
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Gareth Goodlad (@gaffer180) reported@O2 If your company recognised loyalty properly - especially to those with multiple lines on your network - then I would have considered it. Your service, as well as your CS lines, have not been good enough over the last 12-18 months, including the ludicrous rise recently...
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ALTOR_gino (@Altor_gino) reported@ChaoticGoddess5 @O2 Classic customer service in 2023
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😜 (@rjwalkerskipton) reported@O2 i see that @ThreeUK say they are the best provider of 5g. As an o2 customer i struggle to get 4g in the Bradford postcode area. Mostly 3g round here. So are o2 going to improve service or shall i move to three ?