O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Welwyn, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 8 days ago |
|
Luton
|
Phone | 9 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
|
St Albans
|
Wi-fi | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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neil bainbridge (@bambam1975) reported@O2 hi I want to get Apple Watch I’m a new customer but says I must purchased iPhone as an existing customer but I’m o2 on my daughter contract but I don’t it in her name
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Ian McCreadie (@SKELF23) reported@O2, Hi there,I tried to redeem the 30% off code for Puma but it says it cannot be applied. Any help would be appreciated
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Jim Bee (@Jimmmy_Bee) reported@O2 can anyone explain why the O2 signal in the S44 area has deteriorated so much over the last year? Grateful for WiFi calling, otherwise my phone would be useless at home. 6 months to contract change and decisions to be made! Same issue on work iPhone so definitely the network.
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/// Pedro /// (@PETERHO14463146) reported@O2 Network Update: Catherine Dr, Galston KA4 8BU, UK Sorry, a phone mast close to you isn't working. Happening too often now , hope my bill shows a discount for the loss of service again or I'll be looking elsewhere for a reliable provider, get it sorted 👍
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Em 🤷🏼♀️ 💙 (@flooglebanger) reported@O2 why are you so ******* awful at customer service and cancelling unused accounts but still taking money??? You should be shamed for this!
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Dawid (@Dawid_86_) reported@Stuboy442 @O2 Same on Hu5 . 10 days no signal and we dont have wifi couse we have unlimited o2 … time to switch network :)
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T2MardyBum (@T2Mardybum) reported@O2 It’s been 3 months since I joined. It’s been an issue since I joined. There is no sign of the issue being resolved. I don’t expect a ‘fault free service’, but I do expect faults to be resolved within 3 months. It’s a 4G network, not a manned flight to Pluto 🙄
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it's my name not yours (@sarloe1306) reported@O2 your customer service has absolutely gone down hill in the last 10 years..muting customers, obscene amount of back ground noise even heard young children laughing..this wasn't the standard when I worked there 12 years ago!!
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Jelly🥀🖤🥀🖤 (@YarnallKate) reported@O2 We've been having problems here for over a year and I have the string of texts to prove it 😟😟
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paul (@PaulFountain2) reported@O2 when I try to login to Priority through Virgin Media it says there is a problem. I am unable to login?