O2 outages and service status in Welwyn, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Welwyn, England
The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 1 day ago |
|
Luton
|
Internet | 3 days ago |
|
Hemel Hempstead
|
Internet | 13 days ago |
|
Luton
|
Phone | 14 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
Community Discussion
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O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mel (@SWstudent78) reported@O2 @tescomobile my signals been down since Friday. Just had a message to say I will get an update in 5 days.. guessing that means you're not rushing to fix the issue?
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Jane Bendall (@JaneBendall) reported@O2 have spent over 3 hours this afternoon trying to cancel a contract that I thought had ended 18 months ago, have spoken to 4 different people but still haven’t cancelled contract. At one point after an hour and a half phone line was disconnected. Absolutely not good enough
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Peter Carr (@PeterCarr1969) reported@O2 Aura must be the worst help option I've ever used, only want a replace a damaged sim card
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Jamie (@ofmedway) reported@O2 Ok it’s 3 other people at work are having the same issue so there is an issue,shame as I’ve been with you for years, time to switch to a new provider as this kind of reception is useless.
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Peter Carr (@PeterCarr1969) reported@O2 Is customer service closed today, called from both mobile & a landline to be told thanks for calling O2
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Đ (@TextualVoice) reported@O2 been more than an hour on customer service waiting and then it cut off, on call again and passed 30 mins, very poor.
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LittleWhisper 💙🏳️🌈♿ (@LWhisper9) reported@O2 I'm still on hold after 30 mins. I need to get my dad's phone unlocked to all networks, he lives in the EU. The phone is bought & paid for in the UK. He's in hospital & needs access to a phone. Why don't you have any customer service? #o2uk
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Mark Grimshaw (@melioramark) reported@O2 Disgraceful customer service. Been trying to talk to a customer service rep for weeks and keep getting hung up on. Terrible
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teresa uncles (@treesicle) reported@virginmedia @O2 Shame o2 can't prioritise customers having issues
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Di Muso (@_indiegirldi) reportedAppalling customer svc from @O2 on the phone lines. Have been bounced around their phone system by various operators for 55 mins an unable to discuss my contract issues. Apparently there is a connection prob. Better warnings could be given on yr site. May leave after 15 yrs