O2 Outage Report in Welwyn, Hertfordshire, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	7 days ago
Luton	Phone	8 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  juliet gough (@juliet_gough) reported 36 seconds ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Kaz 💋 (@GoonerKJP) reported 41 seconds ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Ben (@behu91) reported 2 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Lord Shaun O’Brien (@lordshaun_) reported 5 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Mark Stanford (@MarkstanYoutube) reported 16 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Calvin Laurenson (@CalvinLaurenson) reported 24 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Robert Frame (@hiaw61) reported 30 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  none of your business (@johndpmc) reported 32 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Hilary Robertson (@HilaryRWriter) reported 33 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 40 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Shan Wilson (@ShanWilson_) reported 43 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Pauline (@lovepbx) reported 43 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Emma Trainis (@emmatrainis) reported 44 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Matt O'Connor (@Mattoco) reported 44 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Ian Slade (@ian_slade2) reported 50 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  Pauline (@lovepbx) reported 52 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Robert Frame (@hiaw61) reported 54 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  John Webb (@JohnDWebb) reported 55 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Josh (@JoshBates) reported 60 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Phil Turner (@philter66) reported 60 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Osborne (@Arkhaminmate007) reported 4 minutes ago

  @virginmedia @O2 Once again my promised 100mb service I pay for is running at 7mb (same thing happened a few weeks ago) when I took the deal I was told that it would never dip below 50. Customer service is dire, just bots, and I'll still be expected to pay for 100mb despite getting 7mb..

• 
  MattyAitch⚒aka OnionRingKing (@AitchMatty) reported 6 minutes ago

  @O2 No I won’t , I’ll leave o2 now on this , I told him several times I was a bad line with background noise , probably cooking and eating at home , I asked him to phone back he refused 🤬🤬🤬

• 
  Tranquil-life (@lifetranquil1) reported 7 minutes ago

  @O2 hi please could you help imtrying to get the new volt promo In conjunction with Virgin media yet no one seems to know about it I’ve call 202 & been to two shops & staff haven’t been trained and can’t help

• 
  KT B (@kt_bennett) reported 12 minutes ago

  @O2 can you help? Have you totally sold out of absolutely every songle #Priorityticket in the UK for @TheBiancaDelRio tour? The site states you are out of time to book? #confused

• 
  Lisa 🐱 (@GlitterMagpie_) reported 12 minutes ago

  @O2 Hi, I have an account with yourselves and Virgin Media. How do I apply the Volt benefit? My o2 just keeps looping me around to the info about the benefit but never shows me where to enable it

• 
  Jay See (@JaySeeDeCaux) reported 14 minutes ago

  @MichaelFricker @O2 You can have mine I've been trying to cancel it all day on Twitter and customer services and I've just had the text saying DHL will be delivering it tomorrow.

• 
  Carl (@Carlo14601) reported 14 minutes ago

  @Ker_Anderson @VodafoneUK Amazing, thanks Ker. Other than general maintenance I don’t think Voda or @O2 have put much development in the city. Connectivity is somewhat poor 😢🤞🏼🤞🏼

• 
  Michelle Pattison (@MichellePat4) reported 17 minutes ago

  Ok. Who is gonna help or take responsibility now? @O2 @AppleSupport I’ve got my silly #esim and still the #iphoneandwatch don’t work

• 
  SJ 🤟🏽 (@SJWESTT) reported 17 minutes ago

  @O2 I haven’t had service for a week now, my 4G is non-existent

• 
  david byers (@narvdi) reported 20 minutes ago

  @lifetranquil1 @O2 So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius