O2 Outage Report in Welwyn, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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AK
(@AKMPower1) reported
@O2 the worst customer service imaginable!! I have been a customer over 20+ years and been sold a watch contract that doesn’t exit! Also took a second contract which was not honoured! Been spoken to rudely by management in South Africa, 3 weeks and a still pending. #Horrendous
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Honor 🏴🇺🇦🌈
(@Bluebird_McCord) reported
@O2 Well that failed. Will attempt again later. I’m currently in hospital and trying to figure out how to sort my bill but the signal is terrible in this area 😔 Thank you for the information though!
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Donaldson🏴☠️
(@siannnyyy26) reported
@O2 Image phones lasting longer than 2 yrs??? Then we wldnt have to . Phone from you after 2 yrs speaker went battery life was crap and funny you said your eligible for upgrade. So we spend over 600 on phone for 2 Yr. My old bt cellnet Mobile still works all these yrs later
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J
(@JTweetz14) reported
@o2 if I carnt have a device that is compatible with your network, then by all means you should provide me with one. I'm in contract with you and I have a device that doesn't work with you. Very strange. I've been a loyal customer for over 10 years!
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Shaun W.
(@WrightShaun_) reported
@O2 can I pay off and cancel on of my numbers online or do I need to call
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Ceris
(@Ceris8) reported
@O2 @BWallaceMP Smart meter doesn’t work ( don’t need that right now!). Why on earth is there an access problem?
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J. Silva📍🇬🇧
(@j13hb) reported
@O2 It’s not happy Monday if my service is down fit the whole weekend
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Ceris
(@Ceris8) reported
@O2 Finally, you are talking to me. Your customer service is appalling. This problem has been ongoing for several months now… Not being able to get access to the mast, landlord problems? This is unacceptable. @BWallaceMP
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Darren Dunne
(@dunny6times) reported
Is there any cash incentive from @EE to terminate contract with @O2 in the interest of them getting a new customer with a phone that actually works in an area when there is 100 people. Blackpool last night with the kids and can’t even make a phone call.
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Tracey
(@missiles22) reported
@ChefWayner @O2 And those of us waiting for yet another 'network issue' to be solved and my DM's to be answered. It's clear that O2 don't give two figs about their customers 🤬