O2 Outage Report in Welwyn, Hertfordshire, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	8 days ago
Luton	Phone	9 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  John Webb (@JohnDWebb) reported 3 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  sarah gabb (@sarahcoysgabb) reported 3 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Pauline (@lovepbx) reported 5 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Robert Frame (@hiaw61) reported 11 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Shan Wilson (@ShanWilson_) reported 14 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Ian Slade (@ian_slade2) reported 18 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  Lord Shaun O’Brien (@lordshaun_) reported 21 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Kaz 💋 (@GoonerKJP) reported 22 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Phil Turner (@philter66) reported 27 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Robert Frame (@hiaw61) reported 29 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  juliet gough (@juliet_gough) reported 31 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Ben (@behu91) reported 32 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Robert Frame (@hiaw61) reported 40 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 43 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Robert Frame (@hiaw61) reported 49 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  Pauline (@lovepbx) reported 52 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Hilary Robertson (@HilaryRWriter) reported 52 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  sarah gabb (@sarahcoysgabb) reported 56 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  ARIBBUZZ (@AEgbuonu) reported 57 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Emma Trainis (@emmatrainis) reported 59 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bernard smith (@bernardandcathy) reported 4 minutes ago

  @VMO2News @O2 @virginmedia with the bad comments circulating about the 11.7% price increase ........ it'll help you over the **** perhaps .......

• 
  Virgin Media O2 News (@VMO2News) reported 6 minutes ago

  Our thoughts are with those affected by the awful events taking place in #Ukraine. To support our customers on @O2 and @virginmedia, we've removed charges for data use in Ukraine and will credit charges for calls & texts to & from Ukraine and the UK.

• 
  Ben Kelleher (@Bk_yourway) reported 7 minutes ago

  @lookoutsunshine @O2 It's awful. They should get in hot water for this

• 
  Michael McGarrity (@michaelmcguk) reported 8 minutes ago

  @O2 Hi. My Dad is having issues with his phone network. He's in the Elvanfoot/Durisdeer area.

• 
  Liam Beresford (@LiamsCorner) reported 9 minutes ago

  @O2 I've been really struggling to access the internet for the past hour, are you having issues or something?

• 
  September Boy (@septemberboy73) reported 10 minutes ago

  @O2 .and I've just been told I can't even cancel my order as - wait for this - no tracking number for the order has been created! Surely the order number is enough?! This is all shockingly bad service.

• 
  🌸 Biba Pramiti 🌼 (@pramitititi) reported 12 minutes ago

  Some of the worst customer service by @O2 have been on the phone for more that 30 minutes, being transferred from@department to department 6 times now and still cannot be sent to the tech support. #awful #CustomerService

• 
  Ben Kelleher (@Bk_yourway) reported 13 minutes ago

  @septemberboy73 @O2 Fail or just plain lying to customers? @Ofcom

• 
  Ben Kelleher (@Bk_yourway) reported 14 minutes ago

  @ArmyxAimee @O2 Yeah, it's the lack of respect; that's the issue. Why should we have to chase them?? So unprofessional.

• 
  Vivienne Austin (@vrising007) reported 15 minutes ago

  Trying to get a resolution from @O2 is like waiting for paint to dry!