O2 outages and service status in Welwyn, England

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: St Albans, and Hemel Hempstead.

City	Problem Type	Report Time
St Albans	Internet	5 days ago
Hemel Hempstead	Internet	2 months ago
Stevenage	Phone	3 months ago
Stevenage	Total Blackout	3 months ago
Luton	Phone	3 months ago
Luton	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

• 
  Andrew Irwin (@AndrewTRIrwin) reported 11 minutes ago from London Colney, England

  @EmmaShubrook @O2 Agreed. I have no signal at all

• 
  bridget sparks (@bks67) reported 12 minutes ago from Hertfordshire, England

  @O2 I do have the app, I think I will phone the customer service team and ask them,

• 
  none of your business (@johndpmc) reported 12 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  mark (@PieFaceMark) reported 13 minutes ago from London Colney, England

  @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

• 
  Jonathan Flood (@WickhamofWare) reported 14 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 16 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

• 
  🦄 (@fierce_unicorn) reported 17 minutes ago from Enfield Lock, England

  @O2 merlin pass code is not working, can you help?

• 
  Josh (@mrjc90) reported 21 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Jonathan Morris 📱📸 (@jmcomms) reported 21 minutes ago from London Colney, England

  @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

• 
  Dimitthri Vithanage (@DimitthriV) reported 22 minutes ago from London Colney, England

  @O2 what is going on! 😭😭 Even when I have signal it's so slow!

• 
  Daniel Appelquist (@torgo) reported 30 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  juliet gough (@juliet_gough) reported 32 minutes ago from London Colney, England

  @O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru

• 
  Lord Shaun O’Brien (@lordshaun_) reported 34 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  sarah gabb (@sarahcoysgabb) reported 37 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  UnhappyHoopla (@Palouisea) reported 38 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  banafsheh (@banafshbanafsh) reported 46 minutes ago from Waltham Abbey, England

  @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 52 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  A1NOS (@a1_nos) reported 52 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Robert Frame (@hiaw61) reported 57 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Shan Wilson (@ShanWilson_) reported 60 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 40 seconds ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Steve Clarke Abolitionist (@roseouttheashes) reported 3 minutes ago

  @O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address

• 
  jade needs to drink water (@CHECKEREDLESTER) reported 5 minutes ago

  @MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days

• 
  Paul Jeary (@pjeary) reported 5 minutes ago

  @O2 are you having issues in the FK1 area, cell service dropping from 5G to E & having connectivity issues, sometimes people phone me & they can’t hear me

• 
  iz (@iz__zy) reported 6 minutes ago

  @O2 when is your priority app going to be working? It’s been over a week and nothing and can’t login. I call Customer services and waste of time as they can’t help. Awful service

• 
  Gav999 (@GavExplorer) reported 7 minutes ago

  @EnglandRugby @O2 What a terrible start. Smith should not be at fullback. He does not tackle like Wilkinson or Farrell did.

• 
  iz (@iz__zy) reported 7 minutes ago

  @Ash27866151 @O2 I’m having the same issue and @o2 are doing nothing to solve it

• 
  Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported 9 minutes ago

  @AnythingRugbyy @EnglandRugby @O2 He desperately needs a rest. He's made of scaffolding now and he's had so many bad knocks. Just let him heal so he can be around. Or let him just heal for himself the poor bastard.

• 
  Slevern (@Slevern00p) reported 10 minutes ago

  @O2 I’m having issues with your piss poor app.

• 
  Kayleigh Anderson (@kayleigha1988) reported 10 minutes ago

  @O2 any idea on when the signal will return in the DN14 area please? Been without mobile signal the last few days