O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa w
(@fire3090) reported
@O2 Nope I didn't because I didn't want to A hang on the phone for 40 minutes and B go through it all over again. I await a response from my email
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Leo
(@LveLuvLeo) reported
@AndreaFisher5 @O2 @antcunny Same in LS8! Exact message. Down for days…. Still counting
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Jill Barnett
(@JillLBarnett) reported
Is @O2 down in Edinburgh? Had no service for hours
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Godwin Stewart
(@grshorwich) reported
@O2 mobile data is once again just about usable. The foliage in the clump of trees between me and the mast must be dropping. We've had ZERO signal here for the past 3-4 months despite the coverage checker saying "good indoors and outdoors" for 2G, 3G and 4G.
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Jacob
(@jacobtomostyler) reported
@DisneyPlusUK @O2 why did I get a payment issue pop up on my Disney+ when I’m paying through my O2 and I’m not even paying until next year anyway as that was part of the deal with O2? There shouldn’t be a payment issue then. No issues before until now? Was it just a trick?
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Simon Wilson
(@spwilson_uk) reported
@O2 can you tell me the easiest way to cancel /stop my O2 insure please.
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Hayden Sym
(@HaydenSym) reported
@O2 @EnglandRugby @officialTongaRU Why wasn’t I notified about this via text. I have now missed out on tickets and I am not a happy o2 customer 😢
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asthmatic 4000
(@xcammyrose) reported
Dunno what’s harder, trying to get through to @O2 customer services or trace my birth father
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Leo
(@LveLuvLeo) reported
@O2 I don’t believe this! I register your mast is down and get told to go away, someone else says the exact same thing and you offer regular updates with a promise it will be fixed ASAP!? What the hell!?
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Happy On My Triumph
(@flying_satsuma) reported
@O2 help pls! I switched my number from O2 P&G SIM to new O2 PM SIM. Now, when I'm texting, people are saying some of my texts are coming from the PM number NOT the number I transferred. Can you help pls? Ta PS loved my #O2Priority @GreggsOfficial sausage roll this morning :)