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O2 outages and service status in Welwyn, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Welwyn, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welwyn, England

The most recent O2 outage reports came from the following cities: St Albans, and Hemel Hempstead.

CityProblem TypeReport Time
St Albans Internet 9 days ago
Hemel Hempstead Internet 2 months ago
Stevenage Phone 3 months ago
Stevenage Total Blackout 3 months ago
Luton Phone 3 months ago
Luton Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • dramattyhealy
    🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • emmatrainis
    Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • garywebbTHFC
    Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • lordshaun_
    Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WINSTON74502263
    Malume Oom Oupa (@WINSTON74502263) reported

    @GrubberRucky @EnglandRugby @O2 Maybe not. Picking a side that can slow down the game for the first 60 minutes is a smart move

  • H3Cryptocrypto
    H3Cryptocrypto (@H3Cryptocrypto) reported

    @nokaysports @EnglandRugby @O2 Stupid made up rule just like all blacks, he could pick them for extenuating circumstances

  • CliveDaviesUK
    🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    @O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis

  • neilpop
    Neil Playle (@neilpop) reported

    @O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank

  • linzosmalingos
    lindsey robson (@linzosmalingos) reported

    @O2 I keep receiving login requests by emails from various places across the country, pretty much every day/early hours. I've got MFA set up and know my account is secure but what can I do to stop this happening please?

  • ComradeAzul
    joe ♞ (@ComradeAzul) reported

    @O2 hi do you have a customer service email please?

  • John34968211
    John Burrows (@John34968211) reported

    @O2 Any one else having problems dealing with you @O2 Over 2 months my daughters phone hasn’t been able to receive or send I or text messages Don’t seem to care Tried to escalate complaint But complaint form don’t work

  • j_macgeever
    Jordan J MacGeever (@j_macgeever) reported

    @DelBoy80s @EnglandRugby @O2 Facts. **** him off

  • dayvales
    Dave Hales (@dayvales) reported

    @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

  • CoadFiona
    Fiona Coad (@CoadFiona) reported

    @O2 over 20 years a business customer. You have billed us £2k for calls made whilst in Mexico because we didn’t have a bolt on. This should flag up on client account and you should contact clients to make them aware, not just profit from their error. No client loyalty.