O2 Outage Report in Welwyn, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kaiser Soothsays
(@_SonOfTheDesert) reported
@O2 Data is unusable where I am (Milan). As stated, I get 3G but can’t use it, all apps say phone is not connected to network. Irony is my wife is with @tescomobile and is getting 5G. Crossed into Switzerland today and got 5G halfway up a mountain but can’t use phone in Milan. 🤷
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Oliver Fytche-Taylor
(@OllyFT) reported
@iD_Mobile_UK @O2 @giffgaff Yes, they match exactly. This has been checked by me, by two separate Cust serves advisors and then by the online sales team. They couldnt see a problem so promised call back. All lied, nobody tried to call which is why I had to contact you again, and go through it a 2nd time.
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Paul Emmett
(@paul_trombone) reported
Really helpful that @O2 has been texting my account info to a different number and when I don’t respond they block my service, and moan at me when I call support! Cheers, that’s helpful!
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Oliver Fytche-Taylor
(@OllyFT) reported
@iD_Mobile_UK @O2 @giffgaff I don't know what the glitch is, it just fails to process. Your own cust service team don't know either - I tried twice both, times they promised a call back because they were unable to identify the issue. Both times you failed to contact me so why should I stick with you?
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James
(@JamRuler89) reported
@O2 Barely getting 3G while my wife is getting 5G on another network. Why can’t O2 improve in Lanarkshire?
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Matt Sweeney
(@rockandrollmatt) reported
@O2 I need some support accessing an offer on Priority
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Amie Birkett
(@AmieBirkett94) reported
@O2 are the shittest phone network with the WORST customer service ever. A loyal customer for over 10 years and I have had the same issue going on for over 5 months!!!
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Jonathan Colquitt
(@Jon_Col) reported
@O2 is there a reason your customers get no signal anywhere? brand new iPhone, no signal anywhere. Everyone else on other networks get plenty, time to stop paying the monthly bill I think.
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BigYin
(@badassscotsman) reported
WELCOME TO @O2 where DM,S NEVER ANSWERED. Phone calls never answered or they hang up on you and divert your call to @virginmedia????. They provided you with the same copy@paste excuses...
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WB(P)
(@WaynePT7746) reported
@O2 Hi, any chance of a response to the DMs regarding MyO2/PAYG issues? Thanks