O2

O2 Outage Report in Swanley, Kent, England

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The latest reports from users having issues in Swanley come from postal codes BR8.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swanley, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swanley, Kent, England 04/16/2024 17:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swanley, Kent, England

The most recent O2 outage reports came from the following cities: Bromley, Islington, London, Chislehurst, Tower Hamlets, Catford, Dartford, Hackney, Southwark, West Malling, Sevenoaks, Stratford, Woolwich, Croydon and Newham.

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City Problem Type Report Time
United KingdomBromley Total Blackout
United KingdomIslington Phone
United KingdomLondon Phone
United KingdomChislehurst Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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O2 Issues Reports Near Swanley, England

Latest outage, problems and issue reports in Swanley and nearby locations:

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • IAmAbbieMurphy Abbie Murphy (@IAmAbbieMurphy) reported from Camberwell, England

    Have phoned @O2 Maybe 7 times in the last 3 months, as they are investigating a company called Fermdemia that stole from my account linked to my phone. Starting to wonder if @O2 is fraudster ferdemia in disguise! ‘Someone will call you back’... that old chestnut. #o2 #help #fraud

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • m333ruu1 Umair Ahmed (@m333ruu1) reported

    @O2 these bunch of wankers have made it so difficult to contact or speak to customer service. They promise things and don’t deliver ending up costing the customer more.

  • angelan41708602 angela norris (@angelan41708602) reported

    @O2 Please can you tell me where my order is? I ordered on 8-12-21 & ur customer service team keep fobbing me off! I’ve been chasing this order since Tues & each time ur customer service keeps telling me that I will definitely hear within 24 hours? Poor customer service!

  • mike_simmonds_ - (@mike_simmonds_) reported

    @O2 ive recieved a overdue bill demanding I pay it or ill be charged fees. I do not have an account, I ordered a phone last month it was cancelled 3 days later, I have no contract of any kind with O2. Cant speak to anyone on the phone so can you help? Thanks

  • pencilledin_Nik Nikki_pencilledin🎃 (@pencilledin_Nik) reported

    Covid passport is useless when your phone network @O2 doesn't open properly in rural areas ! Well done

  • dlevick Dave Levick (@dlevick) reported

    @O2 Unfortunately 2 hours is totally unacceptable, especially when I'm looking to upgrade! Part of the issue about being transferred was part of a complaint resolution, your not helping your cause to a customer of over 20 years!

  • MaryEllen_O May 🦋 (@MaryEllen_O) reported

    @O2 sent my phone off to o2 recycle over a week ago and it’s been received but not heard anything back. Not happy! No one answers the phone either… please can someone get back to me?! Fed up of this service tbh…

  • Mrs_Leyland мяѕ ℓєуℓαη∂♥ (@Mrs_Leyland) reported

    @O2 i have recently ended my contract with you and need to pay my final bill but because I am no longer a customer I no longer have access to my o2 to be able to do this. Is there a payment link so that I can pay my final bill??

  • ginarozayy G🤍 (@ginarozayy) reported

    @O2 if my number gets transferred to another network does that automatically cancel my contract if at the end of contract?

  • biggybaggyboggy annie (@biggybaggyboggy) reported

    @O2 I had a notification on my phone to say you have turned off network calls so now I can only call using WiFi. No hint as to why. Have been on hold for hours trying to get through. I’m not getting what I paid for. How do I actually get customer service out of you?

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…