O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent O2 outage reports came from the following cities: Durham, Bishop Auckland and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Bishop Auckland |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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#BarnetCouncil is #BREAKINGTHELAW
(@girlinahabit) reported
@O2 made you aware of a problem via DM, and after asking me a bunch of questions your solution is to make me regurgitate everything via an email address.
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Dale Watts
(@Extinguisherman) reported
@Dannywillo18 @O2 Hi, O2 customer service is horrendous, they lie as our callbacks. If you don’t feel satisfied with the response from o2 maybe retweet your complaint using BBCWatchdog and Which magazine tags. I fed up with o2 network and customer service. Need to get something done
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ray crozier
(@raycroz) reported
@O2 why can’t I use my data in France? It says “could not activate mobile data network” don’t remember seeing this on your ads 🤬
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Ev Li
(@eledoina1) reported
@O2 switched to O2 from Vodafone, seven days down the line the number has still not been ported, meaning I have no mobile service with any of the networks!!! If I knew O2 would take ages to transfer the number I would have never switched. 'Great' start O2..
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simon kemp
(@kemp_simon) reported
@O2 Hi im trying to get hold of customer services regarding my bill i cant get through because my phones disconnected and when i go on your assistant on my 02 its not helping at all
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ROBERTWHATELEY
(@BOBBYBOY1205) reported
@O2 no network in Sheffield city centre or home address for 3 days now???
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Jessica
(@JessicaCBarrow) reported
@O2 I’ve done all of these. I’ve been with o2 for years and I have never had good signal. Even people with 3G and 1 bar of signal had more than me with full signal and 4G! You have always been poor. Why are the connections so bad?
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John
(@jayef99) reported
@O2 Thanks. I moved my number across 7 days ago. Other OTPs work fine and are received successfully. I've done restart, refreshed network settings but this still won't work (have tried on multiple days). Have spoken to Santander who say they don't have a problem.
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S P G
(@SPG8250978) reported
@O2 Thanks I do when at home, but the issue is when out and about unable to make calls that can be understood as voice is utterly garbled. Will give it a couple more days then call customer services to discuss further.
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Dale Watts
(@Extinguisherman) reported
@LK18921479 @O2 Hi, retweet your complaint using BBCWatchdog and Which magazine tags. I fed up with o2 network and customer service. Need to get something done