O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Bausor
(@OllyBausor) reported
@O2 Help?! My partner has just changed provider due to terrible service, now you're chasing payment but; - No one will speak to her - Chat are being rude, won't help - Call centre keep cutting her off What more can she do? Next you'll send debt letters when she's trying to sort!
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Ali Kahn
(@aKahnR) reported
@O2 is the worst for coverage. Barely any service in my house or my parents house in a major city in West Yorkshire. Bought a Ring alarm and the backup O2 sim has 1 bar or no coverage!!!
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Smithy 💙
(@lillegs85) reported
@Dd_Rrosco @keith_oswin @O2 I've been with O2 for about 20 years so it certainly wasn't because I'm a new customer. I was polite to them about something and they've simply thanked me!
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mathewsmith
(@MattFoxhill) reported
@unfortunatalie @O2 Ooo ok, well on some Dell Latitudes, if they have one it'll be a slot in the battery compartment but you have to take the battery out to see it. Of course this is all moot as it really should be @o2 sorting their **** out
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Catherine Cranston
(@catcranston22) reported
@O2 I claimed my ticket and was told I’d get an email by 10am today with the details - I still haven’t received this yet? Are you able to please help?
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Kerry KilgallonCouch
(@kilgalloncouch) reported
@O2 please can you help? My mobile data works sporadically all of the time, please can someone help and advise me? I have tried to phone and use the O2 app without any joy
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Char Johnson-Maltby
(@CharMaltby) reported
@O2 your customer service is shocking atm! Try to go into a store to pay off a device plan, told I can’t do that, trying to call and the automated service just re routes and then hangs up. So frustrating and making me wish I hadn’t bothered buying my phone through you!
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Ian Moss
(@CotyHS2) reported
Per @ft @VodafoneGroup to lift spending on network growth. I guess that translates as "we still can't be arsed with the pockets of no #coverage we have on our maps but will favour the spots already well covered", just like @O2. #Blackspots
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James Davies
(@jaydeeandcoke) reported
@O2 hello - I have a query as a new customer regarding my iPad Pro order. I’m wondering if you can help please?
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Tony (Had enough yet?)
(@tony2015555) reported
@O2 hi there. How long do your people take to fix a mast. I have had no mobile broadband for 31 hours now due to a mask issue. GL51 area of Cheltenham.