O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Spennymoor, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland
|
Phone | 22 days ago |
|
Durham
|
Phone | 23 days ago |
|
Bishop Auckland
|
Phone | 25 days ago |
|
Bishop Auckland
|
Total Blackout | 2 months ago |
|
Stockton-on-Tees
|
Internet | 2 months ago |
|
Newton Aycliffe
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@Mark29071823) reported@O2 @EnglandRugby @wallabies Just sort your network signal and stop it with tickets people buy a phone contract for phone signal spend more time sorting your crappy signal and less time in the silly crap
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Josef (@JosefDThomas) reported@VMO2News @O2 @virginmedia Who is best to contact (VM or 02 customer services) to activate this offer?
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Was it something I said? (@Jaymeestweets) reported@O2 Really? virgin media? one of the worst services ever. Why?
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Fuelzyy (@fuelzyy) reported@O2 Any reason why my 4G connection is awful ?
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The YorkiBar Kid (@TitaniumTester) reported@O2 Has anyone noticed the gradual decline in signal since virgin took over? Been with @O2 for ten years and it's worst it's ever been.
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Michael Bratley (@MichaelBratley) reported@O2 I am getting very frustrated at the lack of communication about this. The status checker says that "we are making progress, but are not quite there yet" and this hasn't changed since the problem first started. Somebody must know what is going on and what the schedule of work is?
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Brand HQ (@BrookBrand) reported@O2 your data service is chappy and I am very upset that your customer care only feed me the same lines since Jauary21 with no improvement! I need a refund!
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Gray (@GMU12PHY) reported@O2 why can't you speak to a human on your customer service line??? The IVR just keeps spitting me back out (unless I ask to leave!) Currently in a queue for retention just for them to put me in the Customer Service queue - sort it out!
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Jen Sealey (@jensealey) reported from Cheltenham, EnglandHello @O2 I am getting seriously sick of constant calls from you! I keep asking to be taken off whatever list they’re calling but it doesn’t seem to work! Help me out as I am getting really frustrated and being quite rude to people because it is so annoying! 😡
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WelshSully (@WelshSully96) reported@O2 **** Service. I call saying I am looking to purchase the new 13 pro max 1tb in silver as a early upgrade.I advise I want this one as it’s in stock for next day, if it is not then I will not pay £127. Order the phone as it’s in stock. Today, I’m told 1 month wait no stock.