O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Total Blackout | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Marchment
(@JodieMarchment) reported
@Arthur_Dave @O2 I’ve been trying to cancel my contract since February 13th so good luck! They’ve cancelled my disconnection yet promised me it would be sorted and I’m still with an active account on March 31st. Hopefully you get yours sorted soon! 🤞🏻
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иα∂уα 💗
(@x_Nadya_x) reported
@O2 why haven’t I had service all day ?!
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A_Carter82
(@Carter82A) reported
@O2 how do you speak to someone, issues with my contract. Phone line cuts off, no response to twitter DM…
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HollyAHarvey Author
(@HAHarveyAuthor) reported
@O2 I have tried to get support via your app, DM and general Twitter. Are you no longer providing customer support? I'm going to have to cancel if I can't get the call issue sorted out. Thanks.
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Norma Davy
(@nd0714) reported
@tjaneg1 @O2 They've done this to me too, took details from Virgin without my permission, set up an account and raided my bank account. As I didn't set up the account I don't have the info to pass security so can't fix it. Formal complaints aren't dealt with, it's shameful
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dooba
(@TimberlandRBX) reported
@O2 I pay over £11 a month for only 10GB and it's still slow as hell
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May 💙
(@LDNLove) reported
so @o2 have the WORST network coverage in london.. trying to get hold of them on 202 about my "uplift" on my phone and have been hung up on 3 times now. Its gross.
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Karen Burrows
(@karenbuzzy) reported
Second day in a row with no phone signal, @O2 Why am I paying near £30 a month for such shoddy service?!
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Bdh374
(@bdh374) reported
@O2 Not happy, at till in Greggs with breakfast roll and get sorry there was a problem. Out of stock at 10;14 and all my Greggs rewards have disappeared.
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SuperNanny’sNastyBigSister
(@nastybigsister) reported
@JaneyGuy10 @O2 Same thing happening to my very distraught 72 year-old Mum. Threatening letters from @O2, has tried calling, texting, going down to their shop, action fraud, etc. O2 sending her from pillar to post. #O2fraud #O2harrassment #insidejob