O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Carr
(@EmmaBabeyy93) reported
On phone to @o2 now you've had your chance, I'm cancelling contract with you. **** this.
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Emma Carr
(@EmmaBabeyy93) reported
@O2 if this is not sorted PRONTO I WILL be cancelling my contract with you! I have important phonecalls coming from the hospital THAT I CANT ANSWER BECAUSE LAW AND BEHOLD STILL NO SIGNAL! IF I MISS MY OPERATION I AM HOLDING YOU LIABLE FOR IT YOUVE HAD A WEEK AND A HALD TO FIX IT!
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Thomas Allan
(@Tamus1314) reported
@O2 Tried 202 from my phone and 0800 902 0217 and neither work. Sittin the 0800 number tell it I’m calling from the number I want to talk about then it wants me to confirm I’m with the phone. Automated thing doesn’t work. Live chat not working. 2 days I’ve been trying!
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🏴Thommo🏴 🥃
(@smthomson67) reported
@O2 Checks device and discover provider are crap!
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dame linda carter OBE
(@BR_4_NN) reported
@robotormonkey @wayneede @O2 i have this problem too!!! they do checks on my phone and ****, IT'S YOUR NETWORK NOT MY PHONEEEE
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Andrew Harris
(@foo316) reported
@O2 @O2 tried all of them before. I'm travelling the length of the country and signal is very poor. Can't stream anything without buffering or lose connection all together.....its been like this for a long time....
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WanderinJules
(@wanderin_jules) reported
@O2 Tried them all - still no service. My service checker says a local mast isn’t working properly - SN13. Any idea when it will be working?
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Duncan
(@duncanconduit1) reported
@o2 I need help with my virgin media to o2 sim transfer
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Thomas Allan
(@Tamus1314) reported
@O2 Any chance someone can actually help with getting through to speak to payment management? Absolute shambles trying to phone and have to jump through hoops to end up STILL not being able to speak to anyone!
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Connor Gurney (he/him)
(@connordoner) reported
@O2 Can you please follow my DM up? Your network is failing completely in my area, and I’ve been told I have to wait till Monday to get it resolved. That won’t help me when I’m working from home this weekend…