O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Bishop Auckland |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Gary Nolan
(@gaznolan) reported
from
Stockton-on-Tees, England
@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Simon Clayton
(@SiClayton) reported
from
Stockton-on-Tees, England
Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Narinder Singh
(@NSP55) reported
@Craig_bellshaw @O2 @Pennie_J_H It's true, their upgrades were awful - it's like they want to punish customer loyalty rather than reward it, so bizarre. Glad I've left them.
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@SumitSatsangi @O2 @EE Yeah they have been so far so I hope they don’t let me down now I’ve been singing their praises as well 😬
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Rachel Naughton
(@rachelsnaughton) reported
@O2 My mother never had an online account: no email, no internet. So she relied on her paper bills which o2 stopped! It was only when her bank contacted her did she know. My mum has had a contract with o2 since BT Cellnet days! Her tariff had long expired!
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Ali Fisher Slaughter
(@alliefish) reported
@O2 shocking treatment to a key worker and service for someone who has been with you over 20years..leaving with 3 accounts
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Josh
(@ImUnoriginalAF) reported
@O2 hi, it’s been over 24 hours since I tried to swap my sim over to my new phone and now both phones have no service, also my o2 hasn’t updated to reflect the contract changes and it’s been a few days since
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational Stop referinv to us as basic pay and go try calling yourself a basic service instead. Incredible basic in fact not even working in SN3
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Rachel Naughton
(@rachelsnaughton) reported
@O2 And no it wasn’t sorted! I tried to take it up and your colleagues were just rude. Wouldn’t let me speak with a manager. Said it was my mother’s fault and she should get herself the internet. Such care for our elderly and vulnerable during a global pandemic!
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational They have informed me people on basic pay as you go don't get same level of support as if you take contract with direct debit. My homeline alerts now stopped working because signal too. I'm clinical vulnerable
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donna
(@don7440) reported
@O2 Ok thanks my contract with my network not due till December
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kelly Harrison
(@kellyHa68537761) reported
@O2 Are customer services open today? I really neee some help in regards to FRAUD! Finding it impossible to contact anyone when its just an important query.