O2 outages and service status in Spennymoor, England

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

• 
  Tim Luckhurst (@TCHL) reported 20 seconds ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  sarah hunter (@sarahhunter25) reported 51 seconds ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Tim Fowler (@timlibrarian) reported 4 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Andrew Willis (@ilovefluffy) reported 13 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Simon Clayton (@SiClayton) reported 13 minutes ago from Stockton-on-Tees, England

  Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

• 
  Tim Luckhurst (@TCHL) reported 13 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  ✨Lisa McGrath (@lisaall79) reported 22 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  P Tumilty P (@ppayne76) reported 24 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 27 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Marcus (@MarcusSummers81) reported 31 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  kirsty widdowfield (@kirstynewcastle) reported 34 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  sarah hunter (@sarahhunter25) reported 34 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Muriel Sgaw (@SgawShaw) reported 37 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Dan (@Dan05858044) reported 38 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Philip (@fredspoon) reported 39 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Marcus (@MarcusSummers81) reported 41 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Philip (@fredspoon) reported 51 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Paddy (@stobbsmeister) reported 53 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 55 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  philip (@fredspoon) reported 60 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Melling (@jmellling1895) reported 7 minutes ago

  @O2 @davehpayne It is still not working! O2 are deliberately stopping complaints being made

• 
  Ж (@momoalas93) reported 7 minutes ago

  @Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk

• 
  Rob Blagden (@robblagden) reported 8 minutes ago

  @Andywebster You must have got mine as they didn’t send me one - or maybe it’s @o2 network issues!

• 
  anthony chilvers (@anthonychilvers) reported 12 minutes ago

  @O2 no network signal for two days now

• 
  Gary Derwin (@gary_derwin) reported 15 minutes ago

  Is there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣

• 
  💎🇳‌ 🇪‌‌‌ ‌🇲‌ 🇪‌ 🇸‌ 🇮‌ 🇸‌💎 (@i_Nemesis99) reported 18 minutes ago

  @Fortnite @FortniteStatus @O2 the O2 fortnite drop what exactly did O2 customers get because if it just that generic code it is awful especially since already being shared around tbh you could have just shared the code on social media yourself instead of making customers wait

• 
  Take That, Clouds (@TakeThatClouds) reported 19 minutes ago

  How daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 21 minutes ago

  @O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?

• 
  Steve Joyce (@SteveJoyce14) reported 24 minutes ago

  So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

• 
  XDragoNaaK (@QDragoNaaK) reported 25 minutes ago

  @SofTy0ff @O2 @erxnokami Yo wtf is Eren doing down there