O2

O2 Outage Report in Spennymoor, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Spennymoor, County Durham, England 03/27/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Spennymoor, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Phone
United KingdomDurham Phone
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisckmedia Chris Cook (@chrisckmedia) reported

    Well done @O2 - I gave you one last chance - but you’ve now switched off my Sim and now I have no service. Total **** show. 👏🏻

  • Louise1605 Louise McQuaid (@Louise1605) reported

    @O2 hello can I please get help how to see how much my line rental is on my bill?

  • wintz1980 Neil Winter (@wintz1980) reported

    @O2 poor upgrade process today , called customer service tonight and even worse !! Now don't know if phone coming or refunded money and cancelled , no email to confirm either ... sort of out 02

  • jonhatt Jonathan Hatt (@jonhatt) reported

    @O2 @virginmedia just wasted 2 hours of my life. No help whatsoever. Awful customer service. Sold me a volt SIM card package but won’t sell me a phone separately to go with it. 🤬🤬

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia @O2 @peterkay_co_uk Why dont you help like your meant too, thats your job isn’t it, no

  • amandalouise_ Amanda (@amandalouise_) reported

    @sophieroutledge @O2 I've been waiting 2 weeks and no one at O2 can tell me when it will be sorted, appalling customer service

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    @O2 what do I have to do to get some assistance with problems with my service. Not making a good impression on a new customer here.

  • ktab93 Sad (@ktab93) reported

    @O2 your customer service is an absolute disgrace.. I appreciate you’re busy but how does it take almost 24 hours to respond to an enquiry?

  • jordan210 J (@jordan210) reported

    @O2 can you actually fix the local mast that as been down for over 3 weeks given a whole village 0 signal

  • duke_olaf DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia @O2 @peterkay_co_uk The app is crap you can’t login as a Virgin customer