O2

O2 Outage Report in Spennymoor, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Spennymoor, County Durham, England 04/21/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spennymoor, County Durham, England

The most recent O2 outage reports came from the following cities: Darlington, Stockton-on-Tees, Peterlee, Newton Aycliffe, Durham and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Internet
United KingdomStockton-on-Tees Internet
United KingdomPeterlee Wi-fi
United KingdomNewton Aycliffe TV
United KingdomStockton-on-Tees Total Blackout
United KingdomNewton Aycliffe Phone

Community Discussion

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O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ShokoDoherty Shoko Doherty (@ShokoDoherty) reported

    @O2 I cannot use priority voucher code to get a free odeon cinema ticket… Can you help?

  • FelicityM Felicity Martin (@FelicityM) reported

    Hello @O2 our O2 signal was lost shortly before power was cut to PH6 because of #StormARWEN. Our electricity came back just after midnight but we still have no mobile service. Please can you tell us when the nearest mast will be up and running again.

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported

    @O2 I spent time on the phone. I can't call 202 when I have NO MOBILE SIGNAL

  • LesleyLeck lesley leck (@LesleyLeck) reported

    @KarmaGeorgie @GBNEWS @O2 customer services are the worst ever, surely Vodafone can’t be that bad ! They cut off family members 7 times this week and my daughter can’t change her name even though she’s been married 6 years - useless !

  • ClaireCarroll26 Claire (@ClaireCarroll26) reported

    Great customer service @O2. Rang 4 times regarding paying for mobile data on my Apple Watch and not being able to use it and have been hung up on 4 times after speaking to someone who will ‘transfer’ me to someone else 🙄🙄🙄🙄

  • Nandu_kus NANDU (@Nandu_kus) reported

    @O2 if you can’t run a customer service, better shut down your business!

  • jondavidwood J.D Wood (@jondavidwood) reported

    Do not even bother with @O2 what a waste of space their customer service is. What is the point of a dept that’s only purpose is to pass you over to a different dept and the cut off your call total of 1hr 20 on hold cut off 3 times and still issues. #notfitforpurpose

  • bussell1999 sam bussell (@bussell1999) reported

    @stemark01 @virginmedia @O2 Yeah our Virgin Media box went down at around 12PM yesterday and still hasn't come back up. Over 24 hours with no Wifi and I'm hoping it isn't just us 😢

  • Cheshirecats17 Splendiferous (@Cheshirecats17) reported

    @O2 My issue is not the lack of signal. My issue is that o2's processes don't allow for situations like mine where there's no mobile service

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    @O2 your customer service has to be the worst I have ever met after PayPal. Spending hours on hold and some other hours waiting for a call back. When people transfer you to a different department the call "cuts off". One of the tactics used by @ThreeUK many many years ago. Trash!