O2 Outage Report in Spennymoor, County Durham, England

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Spennymoor, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.

City	Problem Type	Report Time
Bishop Auckland	Phone	20 days ago
Durham	Phone	21 days ago
Bishop Auckland	Phone	23 days ago
Bishop Auckland	Total Blackout	2 months ago
Stockton-on-Tees	Internet	2 months ago
Newton Aycliffe	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

• 
  kirsty widdowfield (@kirstynewcastle) reported 2 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  ✨Lisa McGrath (@lisaall79) reported 3 minutes ago from Stockton-on-Tees, England

  @O2 why do you expect me to pay full price for my contract when my mast has been down for 6 months so I can’t even receive the service I’m paying for 😡😡😡 @MoneySavingExp @OmbudServices

• 
  Tim Luckhurst (@TCHL) reported 7 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Marcus (@MarcusSummers81) reported 11 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Andrew Willis (@ilovefluffy) reported 14 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Marcus (@MarcusSummers81) reported 18 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  Tim Luckhurst (@TCHL) reported 18 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  sarah hunter (@sarahhunter25) reported 19 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  Sheila Robson (@sheilavictoriaR) reported 22 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Tim Luckhurst (@TCHL) reported 24 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Tim Fowler (@timlibrarian) reported 32 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Gary Nolan (@gaznolan) reported 34 minutes ago from Stockton-on-Tees, England

  @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

• 
  P Tumilty P (@ppayne76) reported 35 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 48 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Muriel Sgaw (@SgawShaw) reported 50 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  philip (@fredspoon) reported 53 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Paul Frampton (@headcoverlova) reported 55 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Paddy (@stobbsmeister) reported 55 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 60 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Dedman (@loula_12) reported 7 minutes ago

  How many more times have I got to call @O2 to sort my account out? Absolutely shocking and disgraceful customer service! 6 months and counting! No doubt there will be another excuse why it hasn’t been done!

• 
  Timothy Woodward (@timatdrayton) reported 8 minutes ago

  @O2 The problem was reported on day one when the sim card was received - one month later still fighting the brokers and network to cancel the contract given no signal. Anyone at O2 want to try and help us out without directing me to another social media site ?

• 
  Julie Pratt (@JuliePratt27) reported 10 minutes ago

  @O2 Thanks. I think after 20+ years as a loyal customer it’s time to look elsewhere

• 
  Celtic_Carly (@Celtic_Carly) reported 14 minutes ago

  @O2 Having issues finding out where my new phone has went and not getting any help from Live Chat or phoning Customer service

• 
  s the reformed simp. (@samaraaabigail) reported 15 minutes ago

  @O2 Hello. I have had the same issue all evening and yet you ignore me? @O2

• 
  Timothy Woodward (@timatdrayton) reported 16 minutes ago

  @O2 I run a charity feeding people and kids in need and ordered 4 phones with O2. Three perfect but mine has no signal. The problem was reported on day one - one month later still fighting to cancel the contract given no signal. Anyone at O2 want to try and help us out ?

• 
  Morning-Glory (@ricky_j_turner) reported 18 minutes ago

  @EE shocking service. Not a great first impression of your company on behalf of someone else. Luckily I’m with @O2

• 
  steve (@__stefano__11) reported 19 minutes ago

  @O2 just upgraded my phone had nothing but problems last few days getting a signal rebooted my phone still nothing not impressed

• 
  Clare McGuire (@claremcg92) reported 19 minutes ago

  @O2 I’ve been trying to cancel my insurance for a couple days now. The phone line cuts out on me once it’s established it’s not about fraud and the live chat always has a message saying no agents are available. Where should I go to resolve this?

• 
  carter.am (@carteram2) reported 25 minutes ago

  @O2 Help! I got a new tarrif with you where you sent a new sim. I spoke to an agent online who swapped it all over and cancelled my old one but suddenly it appears to have changed itself back and now people are getting texts from the number I don’t want! Live chat isn’t working.