O2 Outage Report in Spennymoor, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Spennymoor, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland
|
Phone | 18 days ago |
|
Durham
|
Phone | 19 days ago |
|
Bishop Auckland
|
Phone | 21 days ago |
|
Bishop Auckland
|
Total Blackout | 2 months ago |
|
Stockton-on-Tees
|
Internet | 2 months ago |
|
Newton Aycliffe
|
Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Johnson (@mark_pbs) reported@O2 Really, why would that affect 6 different phones on O2? It's obviously a mast or network issue! I left O2 in April because of poor signal and rubbish help from O2 customer service. But I left my partner on because of Volt with our Virgin broadband! Looks like another cancellation
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Roger Leitch (@notdodgy) reported@O2 - How does turning my phone off and one help? "Sorry we're currently investigating reports that a phone mast in this area isn't working. If you're experiencing a problem with service, try switching off your device and then switching it back on again.
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Alan Ross (@alanatark) reported@o2 can you help, why has my mobile reception gone to one bar, and cut outs, in Gosforth Newcastle NE3? It’s 2022 ffs.
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Stephen tyler (@Ste_wheels) reported@virginmedia @O2 why is your signal so poor in Birmingham meant to be getting. 5G I’m shocked if I get 3G or any signal in most parts!
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SirRealist (@shelton_sk) reported@O2 2 days unable to contact on the app as no agents available, 30 mins on phone, agent has system issues and can only tfr me to s queue which after now total of 45 mins+ I am cut off , what say you?
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Elizabeth Dougherty (@LizzyD23) reported@O2 I have all bars so it's not my signal says there is a mast issue bit all other phones in my home are working fine
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Monster (@Frankenstein56) reported@O2 If only your network data was usable
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Michael Bardi (@Bardimo) reported@O2 Release my line (07809828332) or cancel my sim only contract! I’m tired of calling your useless customer service! It’s been 6 weeks for crying out loud!!! #O2Scam
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Nitin (@nitindshah_shah) reported@VMO2News @virginmedia @O2 That’s great… but how about providing a better service - there is lack of professional conduct there…
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Catherine Amaro (@kittykomp) reported@O2 hi, whenever I try to use 02 WiFi on the underground I can’t connect and it says I’m not a customer. I’ve been with you for months. Any help?