O2 outages and service status in Spennymoor, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Spennymoor, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England@beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Simon Clayton (@SiClayton) reported from Stockton-on-Tees, EnglandHi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@Philwafer1) reported@O2 Still nothing??? Worst service ever 👍🏻
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Neil Lilly (@NeilLilly) reported@O2 No signal at all in Aberdaron. No signal in Porthmadog and no signal in Beddgelert. What am I paying for with this rubbish service?
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Johnny Storm (@humantorch1036) reportedFinally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.
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Mike (@MiKe1983_) reported@O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....
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Christine (@cuttstweeted) reported@O2 do you want to explain to me how I can have 5G and 2/3 bars and not be able to send an iMessage or use my internet based apps please? Why is my signal appalling when it shows it should be working
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Ж (@momoalas93) reported@Ikram_hhh @O2 I think it’s just any uk company … on a mountain in the balkans had better service than some main roads in the uk
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Karen McCormick (@MrsMac1412) reported@O2 is it possible to find out why the o2 signal in RG45 area is still so bad, missing calls left right and centre over here!! Needs sorting sooner rather than later 🙄
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre
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Craig (@CraiginKent) reported@O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.
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JustaBoredGeezer (@BoredGeezer69) reported@O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving