O2

O2 Outage Report in Spennymoor, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Spennymoor, County Durham, England 02/16/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Spennymoor, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomDurham Total Blackout
United KingdomStockton-on-Tees Internet

Community Discussion

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O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported from Leeds, England

    @O2music @o2 hi guys your priority app isn't working, it loops back to the app when buying tickets, please help

  • ThomasAlexJenk1 Tom the Lock (Maker of Curry) (@ThomasAlexJenk1) reported from Croydon, England

    I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.

  • grubkat Katherine L (@grubkat) reported

    @O2 still@no mobile data in/around Shrewsbury, this is unacceptable when we are paying for a service, will we be compensated for the loss of mobile data?

  • scmmgb1 scmmgb1 (@scmmgb1) reported

    @O2 Why have customer service people who are unable to assist. It is a farcical situation

  • DemosdjK DemosDJ_Kit (@DemosdjK) reported

    @O2 hi oh poo. Can you sort out the horrendous signal situation in the great Baddow/tile kiln area of Chelmsford as it is costing me business and i am unable to use data whilst mobile which is affecting my mental & physical well being #ofcom #tradingstandards

  • stuomac88 Stuart Maclean (@stuomac88) reported

    @O2 been unable to make calls while at work for several weeks now and still no update on issues with mast in the area. This is beyond a joke. Are o2 going to sort this?

  • dave_kerswell davekerswell🇬🇧🇬🇧 (@dave_kerswell) reported

    trying to get a pac code from @O2 but they seem to be having problems, gave me a phone number to use but it don't work, can't seen to find my account so send me a code to enter but then says it is the wrong code, can anyone from @O2 answer that?

  • GrimbisterO Catherine (@GrimbisterO) reported

    @O2 hi, when will the chat service be available again on My O2 please? Been trying since yesterday morning but no luck

  • WaterratAccntnt Waterrat (@WaterratAccntnt) reported

    @shezzalicious @O2 Hang on, you mean these are actually a thing?! 😮

  • Kirstyrubymcca1 Kirstyrubymccaughan@hotmail.co.uk (@Kirstyrubymcca1) reported

    @O2 This is absolutely disgusting I will be cancelling contract in October counting down the days how are you suppose to bloody pay if u can't even call 202 or login