O2

O2 Outage Report in Spennymoor, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Spennymoor, County Durham, England 02/18/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Spennymoor, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomDurham Total Blackout
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • gaznolan Gary Nolan (@gaznolan) reported from Stockton-on-Tees, England

    @beardedian @virginmedia @O2 Set up fee and possibly extra for the service you'll have before the next DD comes out?

  • SiClayton Simon Clayton (@SiClayton) reported from Stockton-on-Tees, England

    Hi @O2 @virginmedia have all todays allocated tickets for @peterkay_co_uk been sold for today? Been waiting ages - staring at a white screen…. Communication would really help please?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • notdodgy Roger Leitch (@notdodgy) reported

    @O2 Prefer a usable network that actually has the coverage that your map says. I thought I had signed up to a mobile network not a discount card.

  • ellalxu ella (@ellalxu) reported

    @Aridgwayxx @O2 They’re customer service is ****: I can’t even get hold of them as I’m not an existing customer. Also, can you see anywhere on your account that you’ve even ordered an iPhone because I can’t?

  • richarddoxsey Richard Doxsey (@richarddoxsey) reported

    @dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA is fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.

  • PEDROLA23280236 PEDRO LAZARO (@PEDROLA23280236) reported

    @O2 Dear O2 personnel. Help me out find all those phone numbers I had in my previous O2 Simcard in 2007 please hurry up she should be very worry about me and my whereabout cause the last time she rang me up was during the first 15 days on may 2007 being working in Chelsea.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported

    @O2 Can you help explain/sort out why my voicemail isn’t pulling through? People are saying they’re leaving voicemails but there’s no evidence on my phone.

  • alex_sutton85 Alex (@alex_sutton85) reported

    @O2 @O2 could I have some input please? I do notice me signal is particularly bad these days at home and was wondering if this may be the cause? Thanks

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 Sure - no problem. It is not like i reported this problem over 14 days ago, and 10 days ago and 7 days ago and you have failed to solve any of the problems whatsoever - like anything. But sure, i will wait for it, yet again. #shambles #o2noprioritytoexistingproblemresolve

  • richarddoxsey Richard Doxsey (@richarddoxsey) reported

    @dalegriffin71 @MarcIles @O2 The guy at the O2 shop said the signal at the back of ASDA I’d fantastic but every where else it’s patchy. Was in the stadium once and 5G appeared on my phone, but soon changed to 3G. It’s obviously being worked on.

  • ScottPWignall Scott Wignall (@ScottPWignall) reported

    @damnberry @MarcIles We were fantastic - never had a signal issue. With @O2 I don't get my missed messages/notifications until I'm almost back in Darwen. Shocking reception

  • neverendingnowt ruthy (@neverendingnowt) reported

    is it just me or is @O2 priority for lizzo not working…. are we sold out what’s going on