O2

O2 Outage in Houghton-Le-Spring, County Durham, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Houghton-Le-Spring, England

O2 Outage Chart in Houghton-Le-Spring, County Durham, England 06/01/2020 04:10

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 63.37% Phone
  • Internet 26.16% Internet
  • Wi-fi 4.07% Wi-fi
  • E-mail 3.49% E-mail
  • Total Blackout 1.74% Total Blackout
  • TV 1.16% TV

O2 Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent outage reports and issues originated from Chester-le-Street, Newcastle upon Tyne, Durham, Sunderland, Hartlepool, Washington, Gateshead, Sunderland, Hebburn, Bearpark and Sunderland Bridge.

United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomHartlepool Phone

O2 in Houghton-Le-Spring, England Comments

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O2 Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • TWMum_Tinkerhel Helen (@TWMum_Tinkerhel) reported

    No contact from @o2 and my phone still isn’t working, terrible service

  • Chris70862708 Chris (@Chris70862708) reported

    @O2 @chrisalfw I have DM you but you not replied. I need to cancel my contract. This is urgent please

  • Chris70862708 Chris (@Chris70862708) reported

    @O2 @lewwyle Could you answer my tweet please or DM. I need to cancel as I'm paying nearly double than I should be. Thz

  • Chris70862708 Chris (@Chris70862708) reported

    @O2 how am I supposed to cancel my sim only contract please. I can now get a deal from you for £10 month and I'm paying £16 a month and you have kicked me off my deal and family plan. Not happy. Thanks

  • DeanShell24 Shelley Dean (@DeanShell24) reported

    Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

  • smokyribshack Smoky ribshack (@smokyribshack) reported

    @ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

  • Tyruh_ Josh (@Tyruh_) reported

    @O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

  • alex02261186 alex (@alex02261186) reported

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported

    @SophiaMyles @EE Just called @O2 worst lol

  • SportingNest Sporting Nest (@SportingNest) reported

    @O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!