O2 Outage in Hook, Hampshire, England

@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

Help me please, @O2

@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

@O2 very poor customer services fuming is an understatement 😡

@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

@O2 your website is broken for ordering. I can’t order an I watch 🤬

@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

@O2 just had some horrendous customer service in Windsor! Would love to tell you more!

@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

@bruskyyyy @O2 Having the same problem!

@O2 Never really been with you as you never managed to enact my PAC or activate my SIM

@O2 Thanks but I persevered yesterday and web chatted so hopefully issue all resolved now

its ridiculous that I had to call @lycamobile @LycamobileUK 9 TIMES, and threaten to try trading standards involved before they resolved my issue! I'll only be using them for 1 month then I'll be using a different phone service provider! Someone like @O2 @giffgaff @EE @Vodafone

@MrsHendy2010 @O2 Hi Stacy, Sorry to hear about the inconvenience you are having, but you would need to contact the network ad see if they can re activate your umber till Monday. - Jats

@O2 actually think it’s acceptable to offer me £10 ‘compensation’ for having no service from my work for 5 weeks!! Safe to say I declined. Contract up next month anyway @O2CxFb

4th day in a row Three UK is facing ‘technical issues’ so can’t acccess anything. No explanation given, no time frame. Frustrating. I am moving to @O2

@O2 I’ve replied to your DM! I have also spoken to 2 people from o2 and they were unbelievably rude for no reason! And wouldn’t wanna help me ! I need this sorted ASAP please as im@unable to do anything

@O2 Stop suggesting WiFi and fix the mast. I have piss pour WiFi connection being and virgin media but with you merging with them that just grand. A double whammy of crappy mobile and WiFi connections

@O2, well done in trying to retain a 20+ year customer. 30 secs into a call and your advisor hangs up. And you called me. Hahaha

@O2 been unable to use my 4g for almost a week, check the status service page multiple times a day just says busy in your area. Can’t get through to anyone on the phone. Absolutely joke will not be paying my bill this month.

@O2 Hi I’d like to pay some of my device plane off,which for some odd reason this can’t be done on the app,and or so on phone 🤷any help would be great pls

@O2 I have been with O2 for over 15 years. You guys really have no loyalty to your customer's.Dissapointed with everything litreally everything. My contract finishes soon so I will be moving to EE since they have faster internet ,treats their customers better and is cheaper