O2 outages and service status in Hook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Reading, Basingstoke, Farnborough, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Total Blackout | 1 month ago |
|
Basingstoke
|
Phone | 1 month ago |
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Farnborough
|
Phone | 2 months ago |
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Farnborough
|
2 months ago | |
|
Fleet
|
Total Blackout | 2 months ago |
|
Hook
|
2 months ago |
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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samantha (@smnthklly) reported from Reading, England@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@O2 absolutely crap service! We have been without mobile service for days in NN14! Will we be getting a refund?
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MS (@jennslcfc94) reported@O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!
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Ellie (@EllieMBond) reported@TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.
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Kevin Thomas FINSTR 🏴 🇪🇺 🇺🇦 (@kevinxt) reported@TomTugendhat @O2 We also found that O2 were concentrating 5G in City/Built Up areas. That was 2 years ago, not sure if the roll out is still on going. If you are using mobile at home you can link to your router for a better service. All the best with it 👌
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Dr Hanko Honkasson (@drhanko2) reported@TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.
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Fursie (@FursieRS6) reported@TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!
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Clifton (@ebisham) reported@TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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Nicko | Longevity Investing (@DrNickAlpha) reported@TomTugendhat @O2 I remember when I was on O2 I had no signal in the middle of Waterloo station.