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O2 outages and service status in Hook, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Bracknell, Reading, and Basingstoke.

CityProblem TypeReport Time
Bracknell Phone 12 days ago
Reading Total Blackout 2 months ago
Basingstoke Phone 2 months ago
Farnborough Phone 2 months ago
Farnborough E-mail 2 months ago
Fleet Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Daftblonde64
    STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • AnnKerridge
    Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GunnerScott86
    NorthBankScott (@GunnerScott86) reported

    @O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal

  • andrewwillough3
    Andrew willoughby (@andrewwillough3) reported

    @O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor

  • mister___ran
    Ran (@mister___ran) reported

    What an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)

  • lonitaDelCrocs
    Lonita (@lonitaDelCrocs) reported

    @JohnnyFocal @O2 I was in Covent Garden on a Saturday morning. Zero signal, I am with EE which claims to have “England’s best mobile network” - my @ss

  • CliveDaviesUK
    🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    .@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?

  • missingSanremo
    mi manca Sanremo 🎶 (@missingSanremo) reported

    @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @andycomfort @O2 It’s now an open secret that they are struggling to provide a service. Now totally useless on trains

  • daviddunninguk
    DavidDunninguk (@daviddunninguk) reported

    @O2 So there is a nationwide problem of poor signal strength then? It’s literally everywhere I’ve been this week from Hastings to London to Edinburgh. It can’t go on. I will be looking at other options this weekend after 35 years with you.

  • owencb
    Owen (@owencb) reported

    @O2 @creudegurb @o2es Why is your network coverage ****? Genuine question

  • Frugal_ways
    Deano... (@Frugal_ways) reported

    @benjaminlfc @O2 @virginmedia It's always the private browser software they fail on. Always states, "Access denied to this page" yet the options button asks me if, "I want to log out?" Funny that...