O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Bracknell, Reading, Basingstoke, and Farnborough.

City	Problem Type	Report Time
Bracknell	Phone	4 days ago
Reading	Total Blackout	1 month ago
Basingstoke	Phone	2 months ago
Farnborough	Phone	2 months ago
Farnborough	E-mail	2 months ago
Fleet	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Andrew Leason (@ANDREW0675) reported 4 seconds ago from Reading, England

  @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

• 
  Lara Thomas (@laraclaudia_) reported 38 seconds ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Spencer Barfield (@Spennie105) reported 5 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 14 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Don McCall (@doncmccall) reported 15 minutes ago from Basingstoke, England

  @O2 can you help sort my order out please?!

• 
  Dan Patel (@dan_patel90) reported 22 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Ben Smith (@bensmithuk) reported 22 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Mary Faulkner (@MaryFaulkner68) reported 24 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  Don McCall (@doncmccall) reported 29 minutes ago from Reading, England

  @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

• 
  Stephen ♏️🏳️‍🌈 (@SequinSte) reported 32 minutes ago from Barkham, England

  @O2 your website is broken for ordering. I can’t order an I watch 🤬

• 
  Sarah cogley (@SarahScogley) reported 36 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  George Gower (@GeorgeGower_) reported 36 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  sally (@sally290718) reported 36 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 37 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  chloë (@chlooedenise) reported 42 minutes ago from Reading, England

  @O2 my data hasnt been working in Europe now for months, any help thanks

• 
  Bec Osborne (@BecOz14) reported 47 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  Nate Rogers (@natejrogers) reported 47 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Ann Walter (@Muppetham) reported 47 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Eoin Charles (@ecsg1798) reported 48 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  Harry Robertson (@HarryRobertson5) reported 52 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 6 minutes ago

  .@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?

• 
  Eddy Crowe (@EddyCrowe) reported 7 minutes ago

  @DelBoy80s @EnglandRugby @O2 LEAVE JVP alone have someone else to have a go at it’s boring now what’s JVP done to you he’s better than slow spencer

• 
  Chris Dod (@ChrisDod1) reported 7 minutes ago

  @O2 I paid £10 to top up PAYG mobile at shop/Post Office. Code entered an hour later didn't work. Contacted O2 "help" line. Told voucher had been redeemed but not credited to me and to get refund from shop/Post Office. They said take problem to O2. No refund. Another PO scandal?

• 
  💫 (@sammarshall200) reported 11 minutes ago

  Been a week since I ordered my ‘next day delivery’ upgrade, and nothing- no help from @O2 don’t know why I waste my money!

• 
  Jonathan (@JonM01) reported 12 minutes ago

  @John34968211 @O2 @o2 i thought you didn’t respond to issues on here?

• 
  joe ♞ (@ComradeAzul) reported 12 minutes ago

  @O2 hi do you have a customer service email please?

• 
  Carla Johnson (@carlajohno) reported 14 minutes ago

  @O2 we’re having issues with our O2 signal NN15 area, unable to make calls, when we do they cut off, we are self employed & need our mobiles for work, we have tried turning everything off etc as you have suggested to others but it’s not working. Need this resolved asap please

• 
  Humberside Police Exposed (@humberbeats) reported 15 minutes ago

  @daviddunninguk @O2 They handed out their customer service section to another organisation (Virgin Media I think) and it’s been an absolute bin fire ever since.

• 
  Tom Allen (@timalongtom) reported 17 minutes ago

  @O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.

• 
  Jorden Woellner (@jorden05) reported 20 minutes ago

  @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me