O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Hook, Alton, Reading, Aldershot, and Wokingham.

City	Problem Type	Report Time
Hook	E-mail	3 days ago
Alton	Phone	3 days ago
Reading	Total Blackout	1 month ago
Aldershot	Phone	2 months ago
Reading	Total Blackout	2 months ago
Wokingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Harry Robertson (@HarryRobertson5) reported 2 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Spencer Barfield (@Spennie105) reported 2 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Toby (@tobyd360) reported 3 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Harry Robertson (@HarryRobertson5) reported 3 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Ghadeer Ahmed (@GhadeerAhmed96) reported 3 minutes ago from Ash, England

  Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

• 
  Dan Patel (@dan_patel90) reported 4 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Andrew Leason (@ANDREW0675) reported 7 minutes ago from Woodley, England

  @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

• 
  Ben Smith (@bensmithuk) reported 13 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Eoin Charles (@ecsg1798) reported 13 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  Don McCall (@doncmccall) reported 15 minutes ago from Basingstoke, England

  @O2 can you help sort my order out please?!

• 
  kelly marie sanders (@KellyMSanders) reported 16 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Ann Walter (@Muppetham) reported 19 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  chloë (@chlooedenise) reported 19 minutes ago from Reading, England

  @O2 my data hasnt been working in Europe now for months, any help thanks

• 
  Sarah cogley (@SarahScogley) reported 27 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 37 minutes ago from Farnham, England

  Help me please, @O2

• 
  Nate Rogers (@natejrogers) reported 40 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Lara Thomas (@laraclaudia_) reported 46 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Ollie Eden (@ollieeden) reported 48 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  samantha (@smnthklly) reported 49 minutes ago from Reading, England

  @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

• 
  Don McCall (@doncmccall) reported 59 minutes ago from Basingstoke, England

  @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viridis (@Lord_Viridis) reported 3 minutes ago

  @O2 @IanLewis299 More DMs about myo2 being broken

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 6 minutes ago

  @O2 your customer service is shocking refusing someone a 14 day change of mind we make a complaint you call back with a deal and said you will get another quote the escalations team yeah, right I'm still f waiting you're a joke.

• 
  Leeo (@Leeo1980) reported 6 minutes ago

  @O2 im wandering why after chat I get calls from complaining team knowing i was not happy with outcome and wanting to leave, asking about my details to resolve the issue? Do you recognise this number 07379210659?

• 
  Banterman 😆😡 (@Banterm42404691) reported 8 minutes ago

  @mhewson_MCH @O2 PS. #lebara is basically Vodafone network. Thats what you get in Europe.

• 
  Keighley West (@KeighleyWest) reported 9 minutes ago

  @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!

• 
  MarQus Romelle (@MarQusRomelle) reported 9 minutes ago

  @O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.

• 
  Adm (@MCR_ADM) reported 14 minutes ago

  The only time you can get reliable @O2 signal is by going to Europe. Anywhere in the UK. It will show 4G / 5G and you get naff all. “Maps offline” Music struggles to stream. Horrendous.

• 
  Lisa Lewis (@Lewis_lisa7) reported 14 minutes ago

  @O2 We noticed a problem last night. It says the problem that has been fixed in our area. It seems to be working again. Thanks

• 
  Saul Corrigan (@SaulCorrigan) reported 16 minutes ago

  @O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.

• 
  Tsering Passang (@tsamtruk) reported 18 minutes ago

  @O2 still doesn’t get it. I’ve got nothing to do with Sony or any third parties. No purchases ever made. Period. O2 must stop this scam. #GDPR issue, I suspect. Better deal this immediately. You lost a customer.