O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Farnborough, Fleet, Hook, and Alton.

City	Problem Type	Report Time
Farnborough	Phone	4 days ago
Farnborough	E-mail	4 days ago
Fleet	Total Blackout	9 days ago
Hook	E-mail	20 days ago
Alton	Phone	20 days ago
Reading	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Stephen ♏️ - Mulia Jorris. (@SequinSte) reported 2 minutes ago from Barkham, England

  @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

• 
  Spencer Barfield (@Spennie105) reported 3 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Jackie Malton (@Thursley) reported 17 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  Sarah cogley (@SarahScogley) reported 17 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  C (@ChatanG001) reported 18 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  sally (@sally290718) reported 20 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Mary Faulkner (@MaryFaulkner68) reported 21 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  George Gower (@GeorgeGower_) reported 26 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Ben Smith (@bensmithuk) reported 26 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Andrew Leason (@ANDREW0675) reported 28 minutes ago from Reading, England

  @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

• 
  Lara Thomas (@laraclaudia_) reported 35 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  kelly marie sanders (@KellyMSanders) reported 36 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Stephen ♏️🏳️‍🌈 (@SequinSte) reported 42 minutes ago from Barkham, England

  @O2 your website is broken for ordering. I can’t order an I watch 🤬

• 
  Bethany Hewitt (@bethanyxhewitt) reported 48 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Ann (@AnnKerridge) reported 51 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Dan Patel (@dan_patel90) reported 54 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Nate Rogers (@natejrogers) reported 55 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Don McCall (@doncmccall) reported 56 minutes ago from Basingstoke, England

  @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

• 
  Toby (@tobyd360) reported 59 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Bec Osborne (@BecOz14) reported 59 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oluebube (@Oluebube49496) reported 2 minutes ago

  @O2 However, the SIM still cannot register on any network and shows “Selected network unavailable.” The SIM is detected properly by the phone, so I would like you to please check: whether international roaming is enabled on my line, whether the SIM is still active,

• 
  Andrew (@abigsavage) reported 2 minutes ago

  Hey @o2 I left your network last year but keep getting bill notifications for a zero bill. Webchat and phone couldn’t help getting them stopped. Any suggestions

• 
  Pam Holmes (@pammieh2003) reported 3 minutes ago

  @1stSimona @O2 Signal is so bad with them I couldn’t access any of my apps to charge my car last weekend! My husband however on Vodafone was fine. Thank god he was with me or I’d have been stuck! Sort it out o2!!

• 
  Mark (@CariadFfisio) reported 4 minutes ago

  I am not getting anywhere with your customer service reps . Is there anyone I can talk to with some common sense, please? @O2

• 
  Oliver (@BladesOli) reported 5 minutes ago

  @1stSimona @O2 I’m with you! It’s awful! Trying to find any details is like a minefield. Plus lately o2 coverage has been shocking compared to other providers in multiple areas not just my local area.

• 
  Benny the Fishe (@squidgyfishy) reported 7 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  imran L (@imran_lakha) reported 9 minutes ago

  @O2 have u got a issue with ur network currently..i have been experiencing difficulty with phone connection for last couple of days Wf12

• 
  rebecca ann jarvis (@rebeccaann1989) reported 17 minutes ago

  @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

• 
  ally connor (@1980Ally1603) reported 20 minutes ago

  @O2 hi @O2 I have been charged for to bills since December & after monthly phone calls to resolve my number I’ve had for over 20 years is unavailable! Calls never returned

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @kirstygc1 @O2 Hasn't worked for months if honest, I told them about the fault 4 months ago and they still won't fix it as it only affects % of customers. It's shocking. Look through my old posts to O2 to see how bad. There's even a ticket open ref CIT-A390334 about it, never called me back