O2 Outage Report in Hook, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hook, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Jamie
(@jaamie85) reported
from
Woodley, England
@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Parky
(@Parkybwfc88) reported
@O2 sort your ******* signal out in Bolton ffs
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Chewie
(@GhostDaad) reported
@o2 can I get some help with acc: AC: 1047160925 please. Without having to DM you or phone in. Thanks.
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Brad Anderson
(@BradAnderson119) reported
@O2 Why when I switched contracts to you and gave a PAK code or whatever it is to keep my old number do I now have 2 numbers on the same sim card and can never be contactable on my old number but it picks and chooses which number it texts/rings people off?? Pissing me off
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Gee Pee
(@d3vilchef) reported
@O2 why is o2 sending me a bill before I have even received my sim card? I'm a new customer signing with virgin. My contract with my current provider ends next month and I already have an o2 bill. To cancel or not to cancel, that's the question...
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DARREN WILSON
(@DARRENW06096806) reported
@O2 Did I also mention I am being harassed by a debt collection agency now because of O2? This is nothing to do with me, O2 never carried out Due Dillengence when setting up this account by phone and you are now trying to blame your mistakes on me. Please sort it out
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𝕁𝕒𝕞𝕚𝕖🎗️🍄𝕄𝕦𝕤𝕙𝕣𝕠𝕠𝕞 🇪🇺
(@jamiebuckland) reported
@O2 It's massively frustrating as the first time anyone I know knew about this was when we had issues connecting. There has been zero communication from yourselves warning of any issue. What is wrong with a mast for it to be out for this long?
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swiss tony 💙
(@ukfishert) reported
@O2 I'm trying to raise a complaint as my previous complaint it now transpires wasn't resolved as my bill was increased. Seems your online chat isn't working currently? It just hangs when I trying to connect to a chat session
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Gulcin Cakir MA
(@ggulcincakir) reported
@O2 I am new customer and not happy.
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sylwia_samba
(@Miss_Sis_) reported
@O2 what is going on with your service? Online support doesn’t work (still “bussy”) my bill increased more than should and my date doesn’t work wtf
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Nadia Naous
(@nadianaous) reported
@O2 my husband @twmpalmer has a mobile phone account and eSim for his Apple Watch with you. Both of these accounts have been completely disabled, customer services ask him to go to the O2 shop the O2 shop ask him to call customer services. Neither can resolve, please help!