O2 outages and service status in Hook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- The most recent signal from this area was received Apr 27, 4:49 PM GMT+1.
- E-mail (50%)
- Phone (50%)
The latest reports from users having issues in Hook come from postal codes RG27 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Hook, Alton, Reading, Aldershot, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hook
|
5 days ago | |
|
Alton
|
Phone | 5 days ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Aldershot
|
Phone | 2 months ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Wokingham
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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samantha (@smnthklly) reported from Reading, England@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Andrew Leason (@ANDREW0675) reported from Reading, England@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Susan Ralph (@SusanRalph21) reported from Farnham, England@scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tyronegirl (@gawa_tyrone) reported@O2 please fix the payment issue !!! Keep getting ERR_TOO_MANY_REDIRECTS on app and website!!!
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MarQus Romelle (@MarQusRomelle) reported@O2 Yes I confirm. I seriously hope o2 are able to solve this issue because it shouldn’t be made so difficult, jumping through hoops and a bunch of loading screens with portal errors, to do something as simple as making a payment; it’s incredibly anti-consumer.
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King SJ (@ItsOnlyBantz) reportedSims not working abroad. Contact @O2 by live chat. The response: “Can you call customer service?” ???????
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Norman Leeds (@NormanLeedsPhD) reported@geek_gareth @TheGriftReport @O2 The best telephone service I ever received was when I called Microsoft in Seattle with a question about Windows 98.
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Jazza (@jmilprint) reported@mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!
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Andy W (@LandladyWoo) reportedHey @O2 I'm no longer a customer so can't access the o2 app but need to query why you have taken another direct debit payment instead of the refund I was expecting. How do I get in touch?
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Kiff (@Himynameiskiff) reported@O2 If I am on O2, have a rolling 30 day airtime contract but also have a phone on O2 Refresh, can I cancel the airtime contract to move to another provider but keep the refresh contract?
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Leeo (@Leeo1980) reported@O2 im wandering why after chat I get calls from complaining team knowing i was not happy with outcome and wanting to leave, asking about my details to resolve the issue? Do you recognise this number 07379210659?
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ᗪᗩᐯE (@Jaxstad) reported@O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all
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iGoHam89 (@igoham1988) reported@O2 I posted about an issue I've been having for over 4 months now and the fact no one seems to want to get it resolved. I was told to send a DM and you guys will make sure it is dealt with. I sent DM few days ago and ain't heard anything, not even acknowledgement of recieved DM.