O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Fleet, Hook, Alton, and Reading.

City	Problem Type	Report Time
Fleet	Total Blackout	3 days ago
Hook	E-mail	14 days ago
Alton	Phone	14 days ago
Reading	Total Blackout	2 months ago
Aldershot	Phone	2 months ago
Reading	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Stephen ♏️🏳️‍🌈 (@SequinSte) reported 24 seconds ago from Barkham, England

  @O2 your website is broken for ordering. I can’t order an I watch 🤬

• 
  Don McCall (@doncmccall) reported 7 minutes ago from Basingstoke, England

  @O2 can you help sort my order out please?!

• 
  Eoghan (@owengmusic) reported 7 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Sarah cogley (@SarahScogley) reported 7 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  George Gower (@GeorgeGower_) reported 10 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Ann (@AnnKerridge) reported 25 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Ollie Eden (@ollieeden) reported 26 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  kelly marie sanders (@KellyMSanders) reported 29 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Spencer Barfield (@Spennie105) reported 30 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Bethany Hewitt (@bethanyxhewitt) reported 36 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Pete (@gonnella) reported 36 minutes ago from Woodley, England

  @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

• 
  Mia Johnston (@miajohnston1967) reported 42 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Mary Faulkner (@MaryFaulkner68) reported 42 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  DaySack_ (@Daysack_) reported 43 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  Don McCall (@doncmccall) reported 46 minutes ago from Reading, England

  @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

• 
  Jamie (@jaamie85) reported 46 minutes ago from Woodley, England

  @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

• 
  Jackie Malton (@Thursley) reported 52 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  Susan Ralph (@SusanRalph21) reported 53 minutes ago from Farnham, England

  @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

• 
  Andrew Leason (@ANDREW0675) reported 54 minutes ago from Reading, England

  @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

• 
  Toby (@tobyd360) reported 55 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Fridman (@AlexFridman13) reported 8 minutes ago

  @arokorol @O2 Well that is a piece of **** phone carrier for sure

• 
  LisLev 🇮🇱🇺🇸 (@AmericaGirl0611) reported 11 minutes ago

  @YaudatTalyi @arokorol @O2 Third person to post their stupid joke. 🥱

• 
  userds5050 (@userds5050) reported 12 minutes ago

  @robininfrance @arokorol @O2 ******* idiot

• 
  Dr. Pawan Jain (@drvayu) reported 13 minutes ago

  Hey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis

• 
  Jamie (@Jamie_LEC) reported 13 minutes ago

  @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

• 
  ⸝⸝ ꒰ minty 🍡 ⁞ ˎˊ˗ (@chocominteo_) reported 17 minutes ago

  @yoizkkura @O2 Oh no you’re so fine don’t feel stupid, presale are genuinely SO stressful. You should have presale for tomorrow so don’t stress. Good luck 🤍

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 22 minutes ago

  @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

• 
  Mathieulh (@Mathieulh) reported 22 minutes ago

  @korkybuczek @arokorol @O2 There is no Vodafone network in France.

• 
  Stephen (@Stephen1494712) reported 24 minutes ago

  Imagine having a broken payment system that doesn’t allow people to pay bills (send login email, then it loops, that really really ******* annoys me!), and then having an automated payment line that closes at night! @O2 is a ******* joke! An hour of this bullshit!!!

• 
  leeruddell (@leeroyruddell) reported 27 minutes ago

  @O2 when are you gonna sort out service issues In DN14......no service again all week!!