O2 outages and service status in Hook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Reading, Aldershot, Wokingham, Farnham, and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Total Blackout | 26 days ago |
|
Aldershot
|
Phone | 1 month ago |
|
Reading
|
Total Blackout | 1 month ago |
|
Wokingham
|
Internet | 1 month ago |
|
Farnham
|
Phone | 2 months ago |
|
Sandhurst
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Smooth Booth 🏳️🌈👓❤️ (@TheSmoothBooth) reported@JaneEyreAtHeart @O2 Had the same issue? Received a text saying 80% of data used. Same message a week later and 36 hours after that no data. O2 are denying there’s any issue but I know of other people who are losing data overnight when it’s not been used.
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Darren 🏎️🏁 (@darrenmk) reported@O2 Your app has turned into **** since you became part of Virgin, try to see my balance and it's always sends me an email link to click, never did this before, and it doesn't even take me to the balance. It's so obvious two systems failing to talk, ironic for a comms company
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more happy than dignified (@JaneEyreAtHeart) reportedAnyone having problems with @O2 . Can't check data allowance or add a bolt on more than 100gb. Partner has had a text saying out of data but we can't do anything
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jess (@pussyisgvd) reported@O2 absolutely useless. paid for my rolling plan 3 days ago. it still hasn’t updated and now I have no data, impossible to get through to their customer service
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Justin Tan (@JustintanUk) reportedHaving issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!
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Kevin (@darkclown) reportedGone to Brighton to support my Wife in her last Brighton marathon. Can’t make a call, can’t txt and can’t use data so no tracking. @O2 must do better.
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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Krishan chavda (@ChavdaKrishan) reported@O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?
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Nadia (@NarniaB6) reported@O2 After being with you for years I think the time has come to move network. I’m not one for me ripped off and made to look a mug with your prices 🤬
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Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?