O2 Outage Report in Hook, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hook, Hampshire, England
The most recent O2 outage reports came from the following cities: Reading, Aldershot, Wokingham, Farnham and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Aldershot |
Phone | |
| Reading |
Total Blackout | |
| Wokingham |
Internet | |
| Farnham |
Phone | |
| Sandhurst |
Phone |
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Holmes
(@DannyHo77433203) reported
@O2 priority is a joke. Can never get cinema tickets even when I tried within one second.
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Terry Hughes
(@ctidbluemoon) reported
@O2 why is the live chat service down. I just need to find out about a change of billing date
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Ethelready
(@Ethelready2) reported
@O2 Change in the network? What's that? Switching phone off and on not effective WiFi calling disappears for no apparent reason which is why I asked last 3 iPhones I've owned all the same suggests it's a network issue hence the question
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blondie
(@scot_lass) reported
@shergoh91 @O2 My husband is having the same issue he has been with no phone since the 3rd January and it’s still not fixed no one can seem to get his phone to work and they are sending him a new number now after having the same number for years because the messed things up so badly
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Simon White
(@westbarbary) reported
@O2 Hello. I bought an Apple Watch 8 last week through O2 and when I try and activate the data service I get either an error code 90 or 53. Can anyone help please?
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Rob Hetherington
(@robhetherington) reported
@O2 @sevendotzero Nearly 10 years on and 4G and 5G service in London Bridge (SE1 2RT) area is still appalling. My work phone on BT Mobile gets approx 100Mbps on 4G, my personal phone on O2 gets between 0.8Mbps and 2.3Mbps.
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blondie
(@scot_lass) reported
@MartinSLewis sim swap @O2 issues been trying for over 2 weeks to do a swap it’s not working they can’t help in the store they haven’t helped at cust care I have no service now can you help ?
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Alistair Struth
(@ali_struth) reported
@O2 I can’t access the O2 priority sale for England v Scotland 6 Nations tickets because I don’t have the correct permissions on my RFU account. Please can you help?
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nilsallisnisioptimum
(@LukeSallis) reported
@Henry_Keating87 @O2 Yes mate I haven’t had a problem with the phone tbh …….mines on ee
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Ven Ven
(@VenVen53842061) reported
@O2 I’ve been having trouble with my O2 priority app. It’s been saying I’ve used Greggs vouchers when I haven’t