O2 outages and service status in Hook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- The most recent signal from this area was received Apr 27, 4:49 PM GMT+1.
- E-mail (50%)
- Phone (50%)
The latest reports from users having issues in Hook come from postal codes RG27 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Hook, Alton, Reading, Aldershot, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hook
|
4 days ago | |
|
Alton
|
Phone | 4 days ago |
|
Reading
|
Total Blackout | 1 month ago |
|
Aldershot
|
Phone | 2 months ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Wokingham
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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samantha (@smnthklly) reported from Reading, England@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 can you help sort my order out please?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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✨ (@toekelly_) reported@O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time
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Ashley Bond (@Ashbond) reported@O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 your customer service is shocking refusing someone a 14 day change of mind we make a complaint you call back with a deal and said you will get another quote the escalations team yeah, right I'm still f waiting you're a joke.
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Tyronegirl (@gawa_tyrone) reported@O2 Still not working. Tried this numerous devices and tablets . On different browsers.. its 02 issue. Get it sorted!!
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Nikki Othen (@NikkiOthen) reported@O2 my priority app keeps looping me back to the home screen when I'm trying to get tickets, can you help?
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Viridis (@Lord_Viridis) reported@O2 @andrejpwalker Another payment portal issue O2, if only somebody warned you about MyO2 not working, hey?
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Cal (@Calh48) reported@O2 What is the point you never do anything aside from tell me the service is final and that city centres are very busy……..
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Sharona (@SharonaJazzie) reported@leemcbr37826036 @O2 The call centre is where the scammers are. We tried the store and they said they couldn't help it had to be done via customer service. Something fishy going on with @o2.
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Viridis (@Lord_Viridis) reported@TezzaBelle88 @O2 Oh look @O2 it's like the myo2 payment integration is not working.... You know, that thing I told you about 4 months ago...
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Squall Loire (@squall_loire) reported@O2 No, because I don't answer calls I'm not expecting. If I wanted to discuss a complaint on the phone, I would call you. Written complaints should be responded to in writing, otherwise it feels like you're dodging anything being on the record.