O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Phone	2 hours ago
Bracknell	Phone	2 months ago
Reading	Total Blackout	4 months ago
Basingstoke	Phone	4 months ago
Farnborough	Phone	4 months ago
Farnborough	E-mail	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Jackie Malton (@Thursley) reported 2 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  GismoDan (@Gismo_the_Rogue) reported 2 minutes ago from Reading, England

  @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

• 
  DaySack_ (@Daysack_) reported 4 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  C (@ChatanG001) reported 6 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  Lara Thomas (@laraclaudia_) reported 8 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Bec Osborne (@BecOz14) reported 12 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  Ann (@AnnKerridge) reported 12 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Ollie Eden (@ollieeden) reported 21 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  Jamie (@jaamie85) reported 31 minutes ago from Woodley, England

  @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

• 
  Harry Robertson (@HarryRobertson5) reported 35 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Georgie Tongue (@SaintGeorgie) reported 41 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Nate Rogers (@natejrogers) reported 43 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Stephen ♏️🏳️‍🌈 (@SequinSte) reported 43 minutes ago from Barkham, England

  @O2 your website is broken for ordering. I can’t order an I watch 🤬

• 
  Jenna Christie (@Jenzy84) reported 44 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  kelly marie sanders (@KellyMSanders) reported 45 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Eoin Charles (@ecsg1798) reported 50 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  STEELEY (@Daftblonde64) reported 57 minutes ago from Reading, England

  @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

• 
  samantha (@smnthklly) reported 58 minutes ago from Reading, England

  @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

• 
  Susan Ralph (@SusanRalph21) reported 59 minutes ago from Farnham, England

  @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

• 
  Dan Patel (@dan_patel90) reported 60 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosaura Guzman Diaz (@Veleta2000) reported 4 minutes ago

  @O2 My roaming uk-spain is not working.

• 
  KopiteinPoland (@KopiteinPoland) reported 4 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Dan Hicks (@itshicms) reported 4 minutes ago

  4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless

• 
  Christopher McLarnon (@mclarnonc) reported 9 minutes ago

  @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

• 
  Sheldini (@sheldinij) reported 10 minutes ago

  @O2 You can get your management complaints team to resolve my issue

• 
  Nick Beddows (@NickBeddows1) reported 11 minutes ago

  Shout out to Nada in @O2 Brighton. Super customer service

• 
  Richie Joseph (@R_Joseph13) reported 12 minutes ago

  @O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.

• 
  Paul Curry (@Paulc2nd) reported 12 minutes ago

  @O2 @Archibald1878 Why don't you fix the website then ????

• 
  Miss Music (@K8ie1987) reported 16 minutes ago

  Yep, @O2 signal is DREADFUL

• 
  Nick Briggs 🌳 👉 😊👈 (@Glasnerallover) reported 16 minutes ago

  @ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too