O2

O2 Outage Report in Hook, Hampshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hook, Hampshire, England 01/30/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hook, Hampshire, England

The most recent O2 outage reports came from the following cities: Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomReading Phone
United KingdomReading Internet
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • miajohnston1967 Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • SequinSte Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • ANDREW0675 Andrew Leason (@ANDREW0675) reported from Woodley, England

    @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • ANDREW0675 Andrew Leason (@ANDREW0675) reported from Reading, England

    @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shivarajsharma_ Shivaraj Sharma (@shivarajsharma_) reported

    One for the worst #network across #UK @ThreeUK false commitments and no proper customer support @EE @O2 please help me

  • gethinbach GethinMichaelDavies (@gethinbach) reported

    @andrewmorgan82 @O2 I’ve been with them for the last 20 years. Used to find them great, Now it’s problem after problem with service and prices higher than other providers. Shocking service!

  • kerrie74055076 kerrie (@kerrie74055076) reported

    @O2 wouldn't let me redeem the code for Apple Music says I already used it but I haven't how can you help me with this please

  • FrostyFrosty_ Frosty (@FrostyFrosty_) reported

    @O2 Called and got through to someone. They’ve received no notification that my order will be at the store and then said it’ll be unlikely my phone will be in soon. Absolute shambles of a company. Disgraceful customer service.

  • MikeStrank LettertotheCarthaginians (@MikeStrank) reported

    @EnglandRugby @O2 Jesus... the white is awful. Inspired by 1970's wallpaper? Black tends to hide all manner of sins.

  • Anthony15665779 MCFCANT88 (@Anthony15665779) reported

    @O2 @kwhite_96 Problem is your obviously lying to your customers and it's not fair. Your customers pay a lie t of money for a service they can't use properly I'm having these issues too and I keep getting told that a mast is down..

  • JackHTailor J (@JackHTailor) reported

    @EnglandRugby @O2 Sorry but I swear the song lyrics are 🎵I never drop the ball Nah I never fumble I’m the MVP Now I’m Finn like Russell🎵

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Why is your network coverage so appallingly bad in SE England?🧐If I was a cynic I’d guess it’s because you couldn’t give a toss….

  • Oh_So_T Tori | The Little Life of T 🍄 (@Oh_So_T) reported

    Anyone else absolutely fed up of having no signal with @O2 in Manchester?

  • _carljenkins_ Carl (@_carljenkins_) reported

    @O2 You think I've not tried any of that over the past year? Network is unusable in my area despite repairs being made on a local mast. Problems have only been over the past year and nothing is being done to fix them. I'll be switching to a network that has working 4g & 5g were I am