O2 outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Phone	11 hours ago
Bracknell	Phone	2 months ago
Reading	Total Blackout	4 months ago
Basingstoke	Phone	4 months ago
Farnborough	Phone	4 months ago
Farnborough	E-mail	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Eoghan (@owengmusic) reported 8 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Jamie (@jaamie85) reported 13 minutes ago from Woodley, England

  @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

• 
  Dan Patel (@dan_patel90) reported 17 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Lara Thomas (@laraclaudia_) reported 20 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 21 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Harry Robertson (@HarryRobertson5) reported 21 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Pete (@gonnella) reported 22 minutes ago from Woodley, England

  @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

• 
  Don McCall (@doncmccall) reported 26 minutes ago from Reading, England

  @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

• 
  Nate Rogers (@natejrogers) reported 34 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  Ross Brown (@RossBrown1_1) reported 36 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  Sarah cogley (@SarahScogley) reported 38 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

• 
  Mary Faulkner (@MaryFaulkner68) reported 40 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  Spencer Barfield (@Spennie105) reported 46 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Jackie Malton (@Thursley) reported 48 minutes ago from Thursley, England

  @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

• 
  Mia Johnston (@miajohnston1967) reported 49 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Toby (@tobyd360) reported 49 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Eoin Charles (@ecsg1798) reported 51 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  chloë (@chlooedenise) reported 53 minutes ago from Reading, England

  @O2 my data hasnt been working in Europe now for months, any help thanks

• 
  Stephen ♏️ - Mulia Jorris. (@SequinSte) reported 55 minutes ago from Barkham, England

  @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

• 
  Spencer Barfield (@Spennie105) reported 58 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jodie ꕤ saw ari x5 (@imperfectforagb) reported 51 seconds ago

  @O2 @O2 i already sent formal complaints by email to the access team and the arena, over a week ago, and they never replied.

• 
  Christopher McLarnon (@mclarnonc) reported 1 minute ago

  @O2 dreadful service today and yesterday as I tried to resolve a faulty iPhone 17 bought on 19 July. This phone, one of 4 on my account, has a H/W problem but you are refusing to send me a replacement device. Why?

• 
  pete (@shade1964) reported 2 minutes ago

  @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 3 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  Simon Elliott (@simon_elliott) reported 4 minutes ago

  @O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!

• 
  Rachael Mcmurray (@_mcmurray) reported 7 minutes ago

  Why is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2

• 
  Kath Moonlight (@kath_moonlight) reported 12 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  honey ౨ৎ ⋆˚꩜ ⋆ .˚🐞 (@kendrickswillow) reported 16 minutes ago

  hi @O2 i am still owed £659 for an iphone i bought from you which never got delivered which i requested a refund for, in APRIL. countless times i have called, gone into multiple of your stores and still nothing has been advanced please i am a 21 year old student thanks

• 
  Lauren (@Halbutt) reported 16 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  Cátia (@CatiaSpart2) reported 17 minutes ago

  @MissLizziexo @O2 I don’t know what’s going on but they must fix up