O2 outages and service status in Hook, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Phone, and Total Blackout.
- The most recent signal from this area was received May 13, 10:43 AM GMT+1.
- E-mail (40%)
- Phone (40%)
- Total Blackout (20%)
The latest reports from users having issues in Hook come from postal codes RG27 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Farnborough, Fleet, Hook, Alton, and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
Phone | 2 days ago |
|
Farnborough
|
2 days ago | |
|
Fleet
|
Total Blackout | 7 days ago |
|
Hook
|
18 days ago | |
|
Alton
|
Phone | 18 days ago |
|
Reading
|
Total Blackout | 2 months ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Andrew Leason (@ANDREW0675) reported from Woodley, England@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Ollie Eden (@ollieeden) reported from Farnham, England@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Jamie (@jaamie85) reported from Woodley, England@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Germander Speedwell (@selfheal) reported@Chuffin_ell @O2 ...to afford the combined cost of the handset and the line rental for a large download limit, but with their help I could and amazingly they as a branch have repeated this same discount every time I have returned to upgrade my phone since. A small act of charity on their part...
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Claire Nestor (@clairenestor) reported@O2 why is is so hard to actually get help when you need it, Ive been in store and also made at least 6 calls to customer service have basically been lied to every time and still no closer to solving my issue 😩
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L🍒 (@xlilyyrobinson) reported@O2 Hi. Thank you for your response. I will message again but have already messaged multiple times this week. I really do not appreciate a complaint handler implying I was dishonest yesterday. That has really upset me. I will message with more information.
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alaw mot (@SimonTa44447286) reported@O2 Yeh it works .had no reply though .sent the problem and nothing, zilch, not a responce what so ever.but wouldnt expect anything different these days
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TopBoy Gooner (@Philysmok) reportedWhy are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???
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Oluebube (@Oluebube49496) reported@O2 I am currently in Nigeria and my O2 UK SIM is showing “Emergency calls only.” I have already tried: restarting the phone, enabling roaming, manually selecting partner networks such as MTN and Airtel, and changing network modes.
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Kirsty (@kirstygc1) reported@O2 The app is still not working and if it doesn’t work today you have lost a customer.
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Hayley Laura (@LilHay) reported@O2 @DarkSabers2013 Nearly 48 hours later and u still have not resolved the issue. Took you 36 just to respond it’s absolutely shocking and nothing to do with being busy. Respond to dm asap and get this sorted immediately
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Mhabib (@mhabib18) reported@O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK