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O2 outages and service status in Hook, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent O2 outage reports came from the following cities: Bracknell.

CityProblem TypeReport Time
Bracknell Phone 1 month ago
Reading Total Blackout 2 months ago
Basingstoke Phone 3 months ago
Farnborough Phone 3 months ago
Farnborough E-mail 3 months ago
Fleet Total Blackout 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • SarahScogley
    Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • SusanRalph21
    Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • chlooedenise
    chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • jaamie85
    Jamie (@jaamie85) reported from Woodley, England

    @O2 just had some horrendous customer service in Windsor! Would love to tell you more!

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dapsy7
    claire audley (@dapsy7) reported

    @O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,

  • StuartBain1986
    StuartB (@StuartBain1986) reported

    @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network

  • ScottishGamer74
    Deano (@ScottishGamer74) reported

    @O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.

  • semiloorexo
    don julio act a foolio (@semiloorexo) reported

    @O2 I have just sent you a dm as I need help

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @O2:Our network’s slow because the entire country won’t stop doomscrolling. Ideas? Mel B: Sorted. I’ll pre-record a load of painfully awkward messages telling people to put the phone down and touch grass… then we’ll just rebrand the lag as our brand-new “Scroll Stopper” feature

  • TomTalksCars
    Tom Talks Cars (@TomTalksCars) reported

    5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days

  • circuit_k
    Circfruit (@circuit_k) reported

    @willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.

  • Lewnytune
    Lewny (@Lewnytune) reported

    @O2 I have done all of those steps. Once again this week the signal just keeps dropping. Everyone I know on O2 in the area is having same issue

  • BennyBlanco22
    Chris (@BennyBlanco22) reported

    @fishboygtfc @O2 @Apple They really are terrible arent they

  • Qwobles
    Sir. Qwob (@Qwobles) reported

    @O2 can you double check my order has went through please when I sign in there’s nothing there