O2 outages and service status in Hook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Phone.
- E-mail (50%)
- Phone (50%)
The latest reports from users having issues in Hook come from postal codes RG27 .
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent O2 outage reports came from the following cities: Hook, Alton, Reading, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Hook
|
9 days ago | |
|
Alton
|
Phone | 9 days ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Aldershot
|
Phone | 2 months ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Wokingham
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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samantha (@smnthklly) reported from Reading, England@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Don McCall (@doncmccall) reported from Reading, England@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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DaySack_ (@Daysack_) reported from Fleet, England@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Andrew Leason (@ANDREW0675) reported from Woodley, England@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 can you help sort my order out please?!
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Nate Rogers (@natejrogers) reported from Wokingham, EnglandSo my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BARRY (@XBAZAER) reportedI've had nothing but issues with @O2 been trying to be able too use myo2 app witch they locked last December. Phoned number of times even emailed same bs reply we contact you within 5 working days witch is a lie. Is anyone else who's had those issues
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Ro7068 (@Ro7068) reported@robininfrance @arokorol @O2 Shut ******** up you anti semite *****.
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Cal (@Calh48) reported@Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!
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Sean W (@Sean_Bahamut) reported@O2 You've clarified, but not helped. This reply is not helpful at all. Your support staff also had no idea about this situation, or how to handle it. All they could do as a solution was terminate game pass subscription before my minimum 6 month period had finished. Not good enough
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Ian freeman (@FreemanIan) reported@O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.
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MUFCFranky 🇾🇪 (@FrankySaves) reported@O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.
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Sean W (@Sean_Bahamut) reported@O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99
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Paul Mac Eoin, PhD (@pmaceoin) reported@arokorol @O2 Seems expensive but I guess maintaining a network in a warzone is hard. Probably not the biggest hardship someone has suffered in that area today so 🔬🎻🤏
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Mr Angry (@angry_corner) reported@O2 @mellypeters Why is the email address such a massive secret??? Your customer service is embarrassing!!!
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Keira 🧡 (@KeiraBird8) reported@ntltcgracie @O2 I got straight through on the app, I didn't go on until 09:28. Seeing so many people having issues though. What is going on?! Are you through yet?