O2

O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crosskeys, Caerphilly County Borough, Wales 03/08/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent O2 outage reports came from the following cities: Treharris, Cathays, Newport and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Phone
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomPorth Phone

Community Discussion

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • Garethbird85 gareth bird (@Garethbird85) reported from Newport, Wales

    @O2 can someone from customer service contact me please

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • gwelfor57 Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • clareoj Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • fgethearies FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • Hayeley Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • catlady_cez Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • helenrigbyphoto Helen Rigby (@helenrigbyphoto) reported

    @O2 @lec246 Hi, any update on this? My mum’s upgrade was done Friday morning & she’s had no phone service since... I’m hoping you’ll credit accounts affected? Thx

  • chezy_geo Cheryl Burnett (@chezy_geo) reported

    @O2 sim swapped over 24 hrs ago and still still have zero network recognition,it briefly allowed text but now its saying no network. No messages from yourself saying there is an issue. After upgrading can you help as I am a carer and rely on my phone.

  • LadyLunaWolf Luna Wolf (@LadyLunaWolf) reported

    After hours on the chat with @O2 and months of trying to cancel the account I am left no further ahead and feeling very traumatised by the whole experience. #badcustomerservice

  • griffsr Scott GriffithsClare (@griffsr) reported

    @O2 very disappointed that had no signal or data at Fairford for the last week. I was told that O2 refused to put extra support in the area due to the air tattoo which is what normally happens. EE provided this for their customers so not sure why you didn’t? Time to change to EE

  • sjacksonAFC Simon Jackson🎗 (@sjacksonAFC) reported

    To everyday contacts, unfortunately my phone was stolen in one ****** part of London today. I am currently only contactable by email. Thanks @O2 for your swift help. To the immigrant who nicked it - I hope you do something positive with the few quid fencing it gives you. ***.

  • mbrownphotouk Martin Brown (@mbrownphotouk) reported

    @O2 1.5 Days after sim swap no service Ive been told theres a system problem but lack of communication is a joke

  • corgicorri Corgi (@corgicorri) reported

    @O2 please help my friend. late paying his bill, so was on incoming only. when he came to pay, he couldn’t use phone despite website saying can, even listing numbers, none of which work!! He paid his bill through my phone 5 days ago. No service, tday all calls cut!!Suggestions??

  • ree_elizabethh RJ (@ree_elizabethh) reported

    @O2 have used all my data allowance and have selected to change tariff however the change doesn’t take place for another 5 days. I am looking to add a bolt on of extra data to cover the next 5 days however the option has now been removed, can u help me with purchasing extra data

  • ilkleycaraudio Ilkley Car Audio Ltd (@ilkleycaraudio) reported

    @O2 Thankyou for wrecking my credit report with your inaccurate loading of my credit file. You’ve literally pulled my final straw, you’ve lost me as a customer. 2 iPad Pro contracts 2 apple watches 2 iPhone pro max accounts Your loss

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!