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O2 outages and service status in Crosskeys, Wales

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crosskeys, Wales

The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.

CityProblem TypeReport Time
Porth Phone 14 days ago
Pontypridd Phone 16 days ago
Pontypridd Internet 21 days ago
New Tredegar Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • BigDogWrestler
    🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales

    @O2 why is my signal often very poor and I mean often and very very poor?

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • DaiSmashie
    Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

  • davesouthphoto
    Dave South (@davesouthphoto) reported from Cardiff, Wales

    If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

  • fgethearies
    FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • gwelfor57
    Mark Elliott🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@gwelfor57) reported from Cardiff, Wales

    @O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • bethanjane22
    Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • bigjeans68
    Eugene O’Carroll (@bigjeans68) reported from Langstone, Wales

    Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

  • divyaparikh_
    Divya (@divyaparikh_) reported from Cardiff, Wales

    @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

  • BradChanner
    Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • catlady_cez
    Cez 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@catlady_cez) reported from Cardiff, Wales

    @O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?

  • BigDogWrestler
    Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, Wales

    How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • staceyjhubbard
    Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • Daniel_Lyddon
    Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Groundhopperno1
    RichardAngell (@Groundhopperno1) reported

    @O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.

  • Barbara25122320
    Barbara Richardson (@Barbara25122320) reported

    @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

  • silestanix
    Mr H (@silestanix) reported

    @O2 I've got a formal complaint pending at the moment so I doubt online team could push it any further but appreciate you guys wanting to look into this, will DM you the complaint reference number. And yes, PAC code would be good too, will send my number in that same dm.

  • Slevern00p
    Slevern (@Slevern00p) reported

    @O2 why is your app so crap. It should be easy to use it’s absolute trash. I just want to check my bills and all it does it’s send links, everything appears to external to the app. Sort it out

  • GingaGill
    GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported

    @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

  • Arfurgolf
    Rod Clarke (@Arfurgolf) reported

    @O2 why are your customer services refusing to replace a brand new 16 day old iPhone 17 . It’s faulty and they are making life very difficult. Worst customer care ever.

  • tonymcgarahan
    Tony McGarahan (@tonymcgarahan) reported

    @TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?

  • clairew930
    Claire Louise (@clairew930) reported

    @O2 please can you advise why your app never seems to work anymore when trying to view bills or make payments. It’s become a joke since you merged with Virgin

  • HughEdw54983916
    Hugies (@HughEdw54983916) reported

    @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.