O2 outages and service status in Crosskeys, Wales

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

• 
  Callum Crowley (@callumcrowley) reported 43 seconds ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 48 seconds ago from Cardiff, Wales

  (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 2 minutes ago from Cardiff, Wales

  This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

• 
  Eugene O’Carroll (@bigjeans68) reported 2 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Divya (@divyaparikh_) reported 5 minutes ago from Cardiff, Wales

  @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

• 
  Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported 10 minutes ago from Cardiff, Wales

  Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

• 
  Charlie Balcombe (@CharlBalcombe) reported 10 minutes ago from Cardiff, Wales

  @O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(

• 
  Dave South (@davesouthphoto) reported 15 minutes ago from Cardiff, Wales

  If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 21 minutes ago from Cathays, Wales

  @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

• 
  Bristol Oli (@BristolOli) reported 22 minutes ago from Cardiff, Wales

  @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

• 
  Garry Dauncey (@daunce4thstreet) reported 24 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 31 minutes ago from Cardiff, Wales

  (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 36 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Oliver City Dog (@BCFCOLIVERDOG) reported 39 minutes ago from Cardiff, Wales

  @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

• 
  Sarah (@sarlpar) reported 41 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Beth (@bethanjane22) reported 43 minutes ago from Cardiff, Wales

  When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 51 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  S T Jones (@STJonesx) reported 56 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Stuart Maclean (@stuomac88) reported 57 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Ross Maisey (@TweetterRoss) reported 57 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harriet Sergeant (@HarrietSergeant) reported 7 minutes ago

  Good news: someone finally called me back and held a conversation. Bad news: it was a scammer. Still better than @O2. I think they should apply for a job there.

• 
  CryptoeSIM.io (@cryptoesim) reported 8 minutes ago

  @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries

• 
  Harry Collins (@HarryCollins9) reported 10 minutes ago

  @O2 I’ve had no signal/data for days. Looks like a common problem?

• 
  han (@jareaunodi) reported 11 minutes ago

  @O2 is your website not working? Can’t access sim only deals from either the app or the website

• 
  Windy Moore (@Windywowwow) reported 12 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  nitaa (@monteirobenitaa) reported 13 minutes ago

  The service in Richmond is so crap I can’t work out whether it’s the area or @O2. I cant even send iMessage using data inside my house it’s ridiculous. What network provider has better coverage pls. I’m cancelling this contract today

• 
  Neil (@NRManc) reported 15 minutes ago

  What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good

• 
  Jess (@Jessw1303) reported 21 minutes ago

  @O2 @Katostevens Another lie, it’s not been working properly for over a week and I already contacted customer service about this multiple times!

• 
  andy fox (@meesterFox2010) reported 22 minutes ago

  Dear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating

• 
  rebecca 🪩 (@horanfthrry) reported 23 minutes ago

  @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?