O2 outages and service status in Crosskeys, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 11, 1:21 PM GMT+1.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crosskeys, Wales
The most recent O2 outage reports came from the following cities: Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 4 days ago |
|
New Tredegar
|
Total Blackout | 3 months ago |
|
Treharris
|
Phone | 4 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Lea French (@Lea_May_) reported from Cardiff, Wales@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Brad Channer (@BradChanner) reported from Cardiff, Wales@O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception
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Rhian Langham (@Rhian1975) reported from Cardiff, Wales@O2 shocking attitude of customer service rep. Please get in touch.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesIf it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Mark Edwards (@Welsh_PA) reported from Cardiff, Wales@PA_Stacey Oh yes @O2 love to go OTT on bill notification. It’s a shame they don’t put more emphasis on sorting out their weak/phantom 4G signal 📡 #priorities
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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enter shakira𓅮 (@BARFJAMiN) reported@TomTugendhat @O2 ever tried putting lipstick on a pig Tom? it was your party in government that allowed the yanks to tell you to bin all the network equipment that worked.
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Timothy (@tpoweeeer) reported@TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?
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Hugies (@HughEdw54983916) reported@TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.
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Christopher (NOT Chris) (@puncharama) reported@TomTugendhat @O2 @vodafone Try speaking to the regulator about it then you can really see why uk services are so poor
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Gerry (@Gerry171561) reported@TomTugendhat @O2 We have no problems in Scotland
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!
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DirtySecret (@RAGunner72) reported@TomTugendhat @O2 @EE Tom, Dulwich’s signal isn’t bad because O2 or EE don’t care, it’s because Southwark and local residents block or shrink almost every modern mast application. Operators want to fix it, but planning laws stop them. Until councils allow proper 20–25m masts, Dulwich will always have Kabul‑level reception.
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Councillor Luke Bennett (@CouncillorLuke) reported@TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').
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Skylier (@ebamsky) reported@TomTugendhat @O2 You're right. O2 should be the worst. I've used Three (more of coverage than quality problem) which was fair, I've recently ported to EE-based provider from O2.
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Tony McGarahan (@tonymcgarahan) reported@TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?