O2 outages and service status in Crosskeys, Wales

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 39 seconds ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Hywel Butcher (@HywelButcher) reported 3 minutes ago from Cardiff, Wales

  Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

• 
  Stuart Maclean (@stuomac88) reported 4 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Big Dog (@BigDogWrestler) reported 13 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Rhian Langham (@Rhian1975) reported 16 minutes ago from Cardiff, Wales

  @O2 shocking attitude of customer service rep. Please get in touch.

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 21 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Eugene O’Carroll (@bigjeans68) reported 21 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Sarah (@sarlpar) reported 23 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Jamie Riddell (@jamieriddell) reported 30 minutes ago from Cardiff, Wales

  Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

• 
  Dave South (@davesouthphoto) reported 31 minutes ago from Cardiff, Wales

  If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄

• 
  Ieuan-Rhys Beal (@ieuanbeal15) reported 32 minutes ago from Cardiff, Wales

  @O2 your live chat service is garbage. 15

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 33 minutes ago from Cardiff, Wales

  Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 36 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  End Of Terror (@EndOfTerror) reported 37 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 43 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 48 minutes ago from Cardiff, Wales

  (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

• 
  S T Jones (@STJonesx) reported 52 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  🌈 Champ (@BigDogWrestler) reported 54 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Gareth Thompson (@gareth_thmpsn) reported 55 minutes ago from Cardiff, Wales

  What is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2

• 
  Bristol Oli (@BristolOli) reported 60 minutes ago from Cardiff, Wales

  @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Northern Running Girl (@UKrunninggirl) reported 9 minutes ago

  @O2 I do wish you would notify customers when you are going to do 'work' that will completely remove any phone signal. 6 days and counting with no phone signal. 🙄

• 
  Philip Walsh (@Trausselocal) reported 13 minutes ago

  @HarrietSergeant @O2 O2 are awful. Virgin was brilliant. I can’t log into my O2 account despite having changed my email address with them. I should have changed when my last contract ran out. Next time I will.

• 
  Ghost (@GhostzEdge) reported 13 minutes ago

  @ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better

• 
  Vicki Heselton (@VHeselton) reported 13 minutes ago

  @O2 @AppleSupport cannot make calls on IPhone (only WhatsApp) what’s happened to the network????!

• 
  Darryl Saul (@DarrylSaul79) reported 15 minutes ago

  @EnglandRugby @O2 Tell your arrogant, disrespectful poster boy Pollard.. that we are waiting on him in SA. Make him fully aware that his bullshit shenanigans **** wound be tolerated. In the same breath.. we also waiting on the "KANT" Tom Curry, who disrespected Felipe Contepomi. You are warned!🫵

• 
  Richard Paul Bonner (@RichardPaulBonn) reported 15 minutes ago

  @O2 Also your private message link doesn't work.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 17 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Benny the Fishe (@squidgyfishy) reported 18 minutes ago

  Hey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?

• 
  Gingerlegs747 (@gingerlegs747) reported 19 minutes ago

  @HarrietSergeant @O2 Change to @TalkmobileUK , never a problem.

• 
  Viridis (@Lord_Viridis) reported 25 minutes ago

  @O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****