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O2 outages and service status in Crosskeys, Wales

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crosskeys, Wales

The most recent O2 outage reports came from the following cities: Porth, and Pontypridd.

CityProblem TypeReport Time
Porth Phone 1 month ago
Pontypridd Phone 1 month ago
Pontypridd Internet 1 month ago
New Tredegar Total Blackout 4 months ago

Community Discussion

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • flowersshanice
    S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    @O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

  • fgethearies
    FGE ⚡️ (@fgethearies) reported from Cardiff, Wales

    Anyone else on @O2 ? My signal keeps cutting in and out 😩

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • BristolOli
    Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

  • clareoj
    Clare Osborne Jones (@clareoj) reported from Cardiff, Wales

    @O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • Daniel_Lyddon
    Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales

    (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

  • stuomac88
    Stuart Maclean (@stuomac88) reported from Abertillery, Wales

    @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Cardiff, Wales

    It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

  • DennerSusan
    susan denner (@DennerSusan) reported from Cardiff, Wales

    @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

  • Rhian1975
    Rhian Langham (@Rhian1975) reported from Cardiff, Wales

    @O2 shocking attitude of customer service rep. Please get in touch.

  • 92danielleyoung
    Dani 💋 (@92danielleyoung) reported from Alway, Wales

    What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

  • BristolOli
    Bristol Oli (@BristolOli) reported from Cardiff, Wales

    @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • jamieriddell
    Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • StephenADwyer
    The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

  • ilemo
    I I (@ilemo) reported

    @bombdiggy__ @O2 If I’m not on the wifi in most places, I have no signal and they tell you to call when you have no signal but how can you call without signal?? Mind games

  • ExNHSorthopod
    Mark Bloomfield (@ExNHSorthopod) reported

    @O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!

  • Beckiie_E
    Beckiie ♥ (@Beckiie_E) reported

    Hi, tried to contact you to discuss what happens to my contract after it ends as you've provided me with nothing. However, the advisor refused to help me and instead kept attempting to push me into a 'great deal' - I just want information @O2

  • GunnerScott86
    NorthBankScott (@GunnerScott86) reported

    @O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal

  • 3_Heart_S
    xCat_loverx (@3_Heart_S) reported

    @O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service

  • sarahcarter15
    Sarah O'connor (@sarahcarter15) reported

    Hi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks

  • The_Nezir
    The Nezir (@The_Nezir) reported

    @O2 Interestingly, three months ago, on the same day, I transferred both of my SIM cards to O2, installed eSIMs in two new iPhone Airs, both with the same iOS version. I carry both with me, and while one works perfectly, the other doesn't. When I told this to the service technician,

  • L_ren27
    L 🤎 (@L_ren27) reported

    @O2 your customer service is as diabolical as your network coverage

  • Robsmediavault
    Rob's Media Vault (@Robsmediavault) reported

    @JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.