O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Crosskeys, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	19 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Newport	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 3 minutes ago from Cardiff, Wales

  (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 13 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 17 minutes ago from Cardiff, Wales

  30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 20 minutes ago from Cardiff, Wales

  (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

• 
  S T Jones (@STJonesx) reported 24 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 26 minutes ago from Cardiff, Wales

  (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 26 minutes ago from Cardiff, Wales

  This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

• 
  Bristol Oli (@BristolOli) reported 27 minutes ago from Cardiff, Wales

  @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

• 
  Lea French (@Lea_May_) reported 37 minutes ago from Cardiff, Wales

  @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 38 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  susan denner (@DennerSusan) reported 38 minutes ago from Cardiff, Wales

  @O2 Customer service shocking! No service on phone since 24th May, SIX calls made to your call centre to resolve issue - now being told to wait for

• 
  Bristol Oli (@BristolOli) reported 39 minutes ago from Cardiff, Wales

  @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

• 
  S T Jones (@STJonesx) reported 41 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  S T Jones (@STJonesx) reported 41 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported 43 minutes ago from Cardiff, Wales

  It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 44 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 45 minutes ago from Cardiff, Wales

  If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 53 minutes ago from Cardiff, Wales

  (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

• 
  Divya (@divyaparikh_) reported 60 minutes ago from Cardiff, Wales

  @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 60 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wanyal (Parody) (@_laynaw) reported 4 minutes ago

  @O2 nevermind i went to a store and sorted the problem

• 
  clare (@clarer46) reported 4 minutes ago

  @O2 I have new sim cards and want to switch to you I have my pac code’s but filing the form isn’t working can anyone help!

• 
  Tom Peck (@tompeck) reported 5 minutes ago

  @O2 Well I have now found somewhere with wifi and used the app not the phone number to cancel my tariff change and buy the 500MB bolt-on I originally called up to do an hour ago, so it’s sorted but what absolute howling ridiculousness.

• 
  WAX (@waqas_bey) reported 12 minutes ago

  Dear @O2 you have disconnected my service, which is clearly linked to an order of an e-sim this Morning. I have no way of making premium Brazilian phone calls now… Can you put my line back up asap. I sent you DM Also your company name is rubbish is it 0 or an O?

• 
  Jay (@join4te) reported 14 minutes ago

  @O2 Day 38 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  Steph Jones (@StephJo160) reported 20 minutes ago

  @O2 have taken over my number without sending me a new SIM. They've left me without a mobile network with two young kids who are currently poorly. I have no way of contacting doctors or 111 if I need to.

• 
  Goutam (@Goutam54206511) reported 23 minutes ago

  @O2 please help- I have not received the replacement SIM that I requested last week Monday. Every time I call, customer service executive says they will send another one. Please help @O2

• 
  hannah coad (@hanaplana) reported 25 minutes ago

  @O2 I have been passed through 5 departments, been on hold for 45 minutes and now been cut off. I just want to get a label to return an order!! Your website has no information. Please help!!

• 
  Peregrine Nipsy (@LadyOliviaFox) reported 28 minutes ago

  @O2 So I'm still without a working phone and your support staff have failed me on three occasions in one day. Not very happy at all.

• 
  kirsty (@KIRSTL) reported 31 minutes ago

  @O2 If I have o2 wifi on using my home wifi - would calls being received in be affect by this phone mass outage ?