O2 outages and service status in Crosskeys, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Crosskeys, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 22 days ago |
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Treharris
|
Phone | 2 months ago |
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Newport
|
Internet | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
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Cardiff
|
Phone | 2 months ago |
|
Newport
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, WalesWhat is the point of complaining to @o2? Complaint sent 06/09 multiple times chased up formally 20/11 no reply now 06/0/21. Told someone looking at as a priority still nothing @MarkEvansO2
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
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Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
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S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
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S H A N I C E (@flowersshanice) reported from Cardiff, Wales@O2 @Gropinvillain In all these years I’ve been with @O2 I’ve never ever had nothing for bro g a loyal customer, maybe it’s time I cha he networks after my contract is finished!!
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Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
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Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesThere is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
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Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
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Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Bark (@bark_natalie) reported@O2 I’ve tried everything: 🔁 Reset network 📲 Changed phones 📡 Manual carriers 📶 Disabled 5G 🛜 WiFi calling Same result every time: one call works, then total failure. #O2Fail #RoamingNightmare
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englishman (@Kayne01553530) reported@O2 You barred my SIM over “fraud” — then admitted it wasn’t fraud days ago. But I’ve still had no service for 7 DAYS. I can’t contact my kids or partner and now you’re saying I might wait 10 MORE DAYS?! This is disgraceful. Fix this now. #O2 #Ofcom #FraudBarFail
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Stephen Old (Not here 2 argue with strangers)#FBPE (@StephenOld) reported@O2 I sent the Resolutions team several emails, I think they replied, in very general terms to only one of them. Moorcrofts gave me about 5 different phone numbers in letters and on the website. Virgin Media is the only other company which has such poor service as you & Moorcroft.
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CRXY (@ItsCRXY) reported@O2 whats going on with your service not working at all cant call out or recieve calls
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21isComing (@keanosalegend) reported@O2 o need help with an order
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J Mathews LC Fighter (@jmat5555558) reported@O2 I cried when I was your customer
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Nat Jarvis (@natjarvis100) reportedHonestly sick to the back teeth got my new phone yesterday and had nothing but issues with getting the E-Sim sorted not been reachable all day and @O2 wouldn’t speak to my mrs even though I’m not reachable to sort it out!
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Zak Farnell (@zfarnell5) reported@O2 my replacement sim was activated by customer service over the phone yesterday. however even tho there is signal none of my services have returned, i can't make/receive calls or access the internet. i have dm'd
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The Co-operative Bank UK (@CooperativeBank) reported@AndrewM12997326 @O2 There's no reason other than you didn't have a signal when you opened the app, I appreciate you said you had 3 bars. You may want to turn your WIFI off and try it again if you have a signal at home. Thanks -Christian
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Zak Farnell (@zfarnell5) reported@O2 i can't access the myo2 app because i don't have the phone number to receive a text code i can't call customer service because the services aren't activating