O2 outages and service status in Crosskeys, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 There’s delay then there’s rude. Been 92 working days or 128 days since I complained. @o2 are making it deliberately difficult to contact.
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@O2 guys is there a backlog in complaints? I responded to a complaint on the 06/10/20 no reply, 20/11/20 no reply. I’ve now sent a further email today and I’ve no faith in it being responded to. Original complaint was 04/09/20.
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Bristol Oli (@BristolOli) reported from Cardiff, Wales@BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Brad Channer (@BradChanner) reported from Cardiff, Wales@teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff
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Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Moore (@JakeMooreUK) reported@O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.
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emze (@KerZE87) reported@O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.
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Angie (@angiemc215) reported@O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"
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Eda Abacı 🌸 (@edanrabaci) reported@ellsbells181x @O2 Same trouble Myles_Nerd1 on X handled it fast.
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Anton Roe (@AROE77) reported@O2 Why is your 5G connection so poor! Even in London is rubbish! No chance of any speed or quality in Nottingham! Sort it out.
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Kirsty (@bezerinatour) reported@redshellybelly2 @O2 Im having the same issue
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mark callow (@markcallow10) reported@fiyero @O2 They probably can’t get their own signal
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Darren Seaton (@seatzie) reported@Happyengland79 @O2 O2 customer services are absolutely shocking and I agree on the call centre
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ᗪᗩᐯE (@Jaxstad) reportedUpgrading with @O2 pricing is an absolute joke! 20 year customer counts for nothing. They want to lock you in with an already stupid monthly for 36 months and increase every year on top!!
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Charlotte (@CharlotteW_R) reported@O2 As I said when you last sent me this link, it isn’t a true reflection of what the signal actually is. We are lucky to get one bar at the moment. Please see your previous messages as I was told an engineer would check the mast and I will get an update.