O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Crosskeys, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 18 days ago |
|
Treharris
|
Phone | 1 month ago |
|
Newport
|
Internet | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
|
Cardiff
|
Phone | 2 months ago |
|
Newport
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Eugene O’Carroll (@bigjeans68) reported from Langstone, WalesShocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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Super Blue Eye Dog (@BigDogWrestler) reported from Cardiff, WalesHow can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Divya (@divyaparikh_) reported from Cardiff, Wales@O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.
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Dave South (@davesouthphoto) reported from Cardiff, WalesIf I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
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Sarah (@sarlpar) reported from Henllys, Wales@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Lea French (@Lea_May_) reported from Cardiff, Wales@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, Wales(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Sarah (@sarlpar) reported from Henllys, Wales@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Dani 💋 (@92danielleyoung) reported from Alway, WalesWhat’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Daniel Lyddon (@Daniel_Lyddon) reported from Cardiff, WalesIf it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Umair Ahmed (@m333ruu1) reported@O2 I need help. Can anyone help me or is this the norm? Appalling customer service.
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Lee Lamb (@jadeyfly) reported@O2 just had a delivery of my new phone, but I can’t set it up as the right hand side of the screen doesn’t work. Please advise of what I can do to fix this please.
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Jamie McEwan (@arandombadger) reportedDear @O2, your voice IVR is a honking piece of ****. Please bin it.
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Stuart (@partrefurb) reported@O2 It's not the application that is the issue it's the cancellation if it isn't that is my issue. If j wait and nothing happens I expect to be allowed to cancel everything
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BelleBe (@BelleBeThere) reported@O2 Hello, I’m currently abroad in Mexico and I have connected to the device Movistar. The data won’t work despite me having the correct bolt ons and resetting my network settings I keep getting the error “could not activate mobile data network” please help
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Yasin Ali (@therealyasinali) reported@O2 It was earlier in 2021 so not more than 2 years ago. I’m having a problem with my car insurance company and on the verge of getting fined £500 if I can’t prove a call that I made. I have missed the deadline to send this to them waiting for this log. HELP!!!
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Chris Neill (@cneillstweet) reported@O2 O2 is already providing unforgettable moments here with a hacked account and zero contact from O2 fraud team in over a month now. Absolutely terrible service and we are talking about illegal activity on the O2 network here. @Ofcom are you investigating O2’s lack of fraud response
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Pete (@Pete86028117) reported@O2 ive had my phone stolen and its been 3 days now going back and forth to the store to activate the new sim card with my old phone number! This is a joke. Very poor customer service. I work nights and dont have the freedom and time to make daily trips.
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Julie Boughton (@JulieBoughton) reported@O2 I've DM'd you. There doesn't seem to be any way to get my number from my old phone to my new (both O2). Form online doesn't work and I get cut off on phone!
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Panda (@TheVirtualPanda) reported@O2 Your customer service is shockingly bad. Trying to get an issue resolved over live chat and the rep's are clueless and don't listen to what you tell them. And only advice they can give is to visit an O2 store, which is hardly good advice given the current Omicron wave.