O2

O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crosskeys, Caerphilly County Borough, Wales 12/08/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent O2 outage reports came from the following cities: Porth and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Phone
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • paigebuckingham Paige🧚🏻‍♀️🌸 (@paigebuckingham) reported from Cardiff, Wales

    Anyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • flowersshanice S H A N I C E (@flowersshanice) reported from Cardiff, Wales

    Hi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • BCFCOLIVERDOG Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales

    @JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • Waldron_Diana Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales

    @O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • ieuanbeal15 Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales

    @O2 your live chat service is garbage. 15

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    Also when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    There is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomSharp_ Tom (@TomSharp_) reported

    ******* **** data coverage from @O2 on my phone and ******* **** Wi-Fi from @SkyUK couldn’t surf the internet if I tried

  • whatphilsaid phil.i.am (@whatphilsaid) reported

    @O2 could you not just focus on your job and sort your piss poor network coverage instead? i genuinely can't believe how bad @o2 are in and around birmingham. if not, you'll get a 👋🏼 the minute i'm out of contract when i leave you after 13 years and go to @EE.

  • verysillymidoff RE James (@verysillymidoff) reported

    @O2 no signal all day? No way of contacting you as 02 app not allowing me to login either

  • jayrocks_666 Jay (@jayrocks_666) reported

    @O2 Couldn't give a **** about Miley Cyrus. I pay you for a phone signal and you can't provide that. Can't be bothered to answer messages or the phone and lie to me via text message.

  • DRSMcClean David McClean (@DRSMcClean) reported

    @O2 Can you help please? I have an EE pac code to port a number over to an o2 account. I’ve spent hours on hold without being put through, is it possible to arrange this?

  • JasonNicholl8 Jason Nicholl (@JasonNicholl8) reported

    @O2 upgrade page down for improvements as soon as I need it.. really?!

  • TheOldDear Vivian Brickell (@TheOldDear) reported

    @O2 @EnglandRugby About as disappointing as the lack of contact from o2 on an 8 week problem o2’s engineers seem incapable of dealing with

  • thepmadden Prof. Peter Madden, OBE (@thepmadden) reported

    @o2 This is awful. Lost my phone; decided to upgrade with new; spent 45 mins with sales; still have to confirm online; can't do that without a text sent to the device linked to the account which you know I'VE LOST! Catch22. I'll go to EE instead

  • MrRicardoAl Ricardo Almeida (@MrRicardoAl) reported

    Why @O2 I had a problem with my direct debit this month, and I just found out because you @O2 blocked my full services, on all my devices, I haven’t got any call or text from @O2 to let me know you couldn’t process the payment this mont, instead contact me in first place you …

  • MrRicardoAl Ricardo Almeida (@MrRicardoAl) reported

    @O2 … you just blocked my full devices, and I tried to contact @O2 to find out why. But not even contact @O2 I was allowed. Unhas to connect to the Wi-Fi to speak with an adviser and find out why my full service was blocked. Such a bad service I can’t wait to end my contract