O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Crosskeys, Wales
The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, Newport, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 17 days ago |
|
|
Phone | 1 month ago |
|
|
Internet | 2 months ago |
|
|
Phone | 2 months ago |
|
|
Phone | 2 months ago |
|
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
-
Paige🧚🏻♀️🌸 (@paigebuckingham) reported from Cardiff, WalesAnyone else on @O2 and get literally no signal? I’ve had my baby’s doctor and hospital ring me many occasions and can’t get through to me!
-
Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesAlso when I highlighted my issues over the phone and through the Webchat @O2 do not seem very concerned or understanding 😔
-
Cez 🏴 (@catlady_cez) reported from Cardiff, Wales@O2 hi is there an issue with your network in cf14? Havent been able to get 3g or 4g since yesterday?
-
Beth (@bethanjane22) reported from Cardiff, WalesWhen I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
-
Nathan Barrett (@nathanbarrett76) reported from Usk, Wales@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
-
Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
-
Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
-
Mark Elliott🏴🇪🇺 (@gwelfor57) reported from Cardiff, Wales@O2 am assisting my disabled brother. catch 22. No passport or driving licence unable to prove his identity. obtained a PAC. told est. £406.49 of termination charges! He wanted to reduce his monthly cost but O2 shop said no. Been customer for years. Help please.
-
S H A N I C E (@flowersshanice) reported from Cardiff, WalesHi @O2 I’m in desperate need for someone to active my new sim (had an upgrade) as I’m unable to text or call out viseversa. My o2 isn’t solving the issue either.
-
FGE ⚡️ (@fgethearies) reported from Cardiff, WalesAnyone else on @O2 ? My signal keeps cutting in and out 😩
-
Clare Osborne Jones (@clareoj) reported from Cardiff, Wales@O2 still waiting for a refund on a returned phone case since July...numerous phone calls resulting in last one on 11/10 we will take it off your phone bill for you but full amount taken today. Can’t get through on phones can you please advise as I’m pretty fed up with service
-
Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic
-
Diana Waldron (@Waldron_Diana) reported from Cardiff, Wales@O2 can u please help. I have been trying to pay my final bill with you for ages. It’s only about £20,I don’t need harrazing letters&emails to prompt me to pay...I just need u to let me pay. I have called&been online to make payment, but you don’t seem to want to take my payment
-
🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
-
Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, WalesThere is always some kind of problem with my @O2 order. Its even more frustrating seeing on here people have just walked into the store and been able to collect the phone without the relevant email saying its ready to collect. How do they know they are distributing the right
-
Callum Crowley (@callumcrowley) reported from Liswerry, Wales@O2 customer service are an absolute joke - can’t wait to change my provider #pathetic
-
Oliver City Dog (@BCFCOLIVERDOG) reported from Cardiff, Wales@JoeSims10 @O2 Look forward to no signal on the Portway Joe 🙃
-
Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
-
Ieuan-Rhys Beal (@ieuanbeal15) reported from Cardiff, Wales@O2 your live chat service is garbage. 15
-
Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
hannah (@hannah25959597) reported@O2 disgusted that one of your team members has taken a contract out with my Dads name without even his consent and then to make it worse, it is being delivered to a flat in London??? This fraud issue you have is appalling and we will be changing networks after this stress
-
Ciara McParland (@ciarabell85) reported@O2 I have checked the network and it says a mast in the area isn’t working properly. Any idea on a time frame for it to be fixed?
-
Sarah Bone (@sarahbonelivec1) reportedSo I call @O2 customer services and after about 2 hours of waiting and finally getting through they can't help me. They suggest I go to a shop only to be told they can't help me and I need to call customer services!!! Seriously the worst service ever!
-
CaseyCullen (@CaseeyCulleen) reportedProper pissed off as I bought post malone tickets on o2 priority and they were so high up for £90 each (all I could get) I look at another date for the day after tickets for close view are the same price!!! Wtf?! @O2music @o2
-
Chris Roarty (@chris_roarty) reported@O2 noticed over the past year or so that this service has gone extremely downhill. Can’t get a signal anywhere anymore, calls drop out all of the time. So disappointing considering I’ve been a customer for almost 15 years! Thought upgrading my phone would sort it, just worse.
-
sister_saber (@sabz333) reported@O2 my o2 priority (via virgin bb) has become linked to my sons without explanation. My son recently took out his own virgin bb (separate address) and he is entitled to o2 priority too but each time I use a priority code his comes up as used. Please help.
-
Ruth Lavelle (@lavellaa) reported@O2 This is the… worst service ever from o2 after getting cut off by the advisor after 30 mins on hold?
-
YASUKE-SAN (@YASUKESANS) reportedIf you’re based in the UK please stay away from @virginmedia and @O2 Both don’t know their arse from their elbow. Virgin incorrectly creates my account, 02 loses the sim and I’m left unable to access my account but expected to pay for a service I didn’t ask for.
-
Estelle Kokot (@estellekokot) reported@virginmedia @TheBHF @O2 At least once a day, sometimes more, my internet drops out and I lose work. Work is money so I lose money too. Then I receive an email saying that despite your contractual obligations you are increasing your prices from April + £6. Terrible service for loyal customers I’d say.
-
Zack Berry (@ZackBerry10) reported@hannah25959597 @O2 Poor from such a big company