O2

O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crosskeys, Caerphilly County Borough, Wales 11/23/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent O2 outage reports came from the following cities: Porth, Newport and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomPorth Phone
United KingdomNewport Phone
United KingdomAbertillery Phone
United KingdomCardiff Phone
United KingdomBlackwood Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @O2 @tig1985 I’m in cardiff with same issue

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • jamieriddell Jamie Riddell (@jamieriddell) reported from Cardiff, Wales

    Hey @O2 who can I talk to about unlocking a phone. I've paid up and out of contact. Online form says no because of too many attempts ( no idea what my customer service code was) but I have all my account details.

  • ThisIsDanGuy Dan Guy (@ThisIsDanGuy) reported from Cardiff, Wales

    @O2 sucks that reduced the number of cafe Nero codes 😡

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • CJLittlemore Callum James Littlemore 🔶 (@CJLittlemore) reported from Cardiff, Wales

    @O2 I woke up this morning to find I’ve been totally cut off. I can’t make calls, send texts or use my mobile data. All of this is kinda important for my work as I’m self employed - I can’t call your customer service line to see what the issue is. Can you look into it please.

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • daunce4thstreet Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @teamIPSE Without a doubt! And phone signal! It is appalling how bad the signal is in parts of the UK outside of London! I am 4 minutes from the Cardiff city centre with no signal! #howareyoumeanttorunabusiness @o2networks @O2 @giffgaff

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • HywelButcher Hywel Butcher (@HywelButcher) reported from Cardiff, Wales

    Top tip - don’t join @O2 - incompetent and useless! First no 4G, now no signal or data at all 🤯

  • Rhian1975 Rhian Langham (@Rhian1975) reported from Cardiff, Wales

    @O2 shocking attitude of customer service rep. Please get in touch.

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @O2 This has always been an issue. We are with giffgaff whom I believe use your signal. I have tried everything. I have even bought a booster, but the reception coming into the booster isn’t enough to even make the booster work. Very frustrating. I have to sit in a window 4 reception

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Yespleaseroux KSP (@Yespleaseroux) reported

    Which mobile provider is clearly the worst in the uk? @O2

  • Newwicket newwicket (@Newwicket) reported

    @O2 terrible service ongoing since changing to eSIM only. Appalling. Now I’m overseas and find you’ve disabled data roaming! Furious. This has been ongoing #martinlewis @itvMLshow

  • LauraKlonowski Laura Klonowski (@LauraKlonowski) reported

    Terrible service from @O2 phone masts for basically all postcodes in London are down and they've made no public announcement, no apologies, have given zero updates and customer service can't estimate a time frame. Zero service or signal.

  • benhackshealth Ben Canning (@benhackshealth) reported

    @DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…

  • _rxbbbxe R (@_rxbbbxe) reported

    @O2 sort out your signal in the ka12 area please, data is absolutely disgusting, no idea what I’m paying a monthly bill for - hopeless

  • JohnTillUK John Till (@JohnTillUK) reported

    @SarahSutton2 @O2 Why not sign up for the deal online as a new customer then call them and ask them to transfer your existing number to the new contract?

  • benhackshealth Ben Canning (@benhackshealth) reported

    @DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…

  • benhackshealth Ben Canning (@benhackshealth) reported

    @DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…

  • emkolltveit Reverend Em Kolltveit (@emkolltveit) reported

    @O2 I’ve been your customer for over 20 years and I’ve been on hold for 55 minutes and as soon as I got through, I was immediately cut off. I think I deserve a callback.

  • _rxbbbxe R (@_rxbbbxe) reported

    @O2 sort out your signal in the ka12 area please, data is absolutely disgusting, no idea what I’m paying a monthly bill for - hopeless