O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Crosskeys, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	19 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Cardiff	Phone	2 months ago
Cardiff	Phone	2 months ago
Newport	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 1 minute ago from Cardiff, Wales

  (1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 5 minutes ago from Cardiff, Wales

  (2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 7 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  S T Jones (@STJonesx) reported 13 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 16 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Bristol Oli (@BristolOli) reported 19 minutes ago from Cardiff, Wales

  @BS3Rob @O2 Glad it wasn’t just me - No signal anywhere near the ground

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 20 minutes ago from Cardiff, Wales

  (1/3) Sad to say that @O2 are now trying to charge me for a service never used, when I cancelled a mis-sold contract within the 14-day cooling-off period. Almost two months later they're now saying they're going to charge me a late payment fee, plus the bill...

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 21 minutes ago from Cardiff, Wales

  (4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.

• 
  Bristol Oli (@BristolOli) reported 24 minutes ago from Cardiff, Wales

  @BS3Rob @O2 @WBA Been horrendous for weeks - Can’t complete a call without having to call back numerous times - BS3 probably the worst of them all but M4 corridor from Cardiff to Bristol is a close second

• 
  Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported 30 minutes ago from Cardiff, Wales

  It’s come to something when you can get 4 bars of 4G signal walking between Benidorm and Albir in Spain but can’t even get 3 bars of 3G signal in Cwmbran South Wales 👀 @o2

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 33 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Stuart Maclean (@stuomac88) reported 33 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 33 minutes ago from Cardiff, Wales

  This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 34 minutes ago from Cardiff, Wales

  If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡

• 
  Lea French (@Lea_May_) reported 40 minutes ago from Cardiff, Wales

  @O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!

• 
  🌈 Champ (@BigDogWrestler) reported 42 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Daniel Lyddon (@Daniel_Lyddon) reported 50 minutes ago from Cardiff, Wales

  30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 51 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Divya (@divyaparikh_) reported 55 minutes ago from Cardiff, Wales

  @O2 Thanks for all the help @O2! Just got a call saying matter has been resolved.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 58 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Corey (@coreyp03) reported 8 minutes ago

  @O2 What’s the number to call and speak to the complaints department? Home working isn’t an excuse for poor service!

• 
  AllThatJazz___ (@AllThat_Jazz__) reported 8 minutes ago

  @O2 You have taken £495 of my money and not sent me what I have ordered. You provide no way for me to contact you as I am not a PAYG or contract customer and you are ignoring my DMs. This is criminal. Please assist.

• 
  Amran (@theworldofAMRAN) reported 9 minutes ago

  This is getting ridiculous now @O2 you really need to fix up because I need to cancel everything at this point. Absolutely useless provider with no way of contacting customer services? Why do you even exist 😭

• 
  Reklaw (@Reklaw22306168) reported 10 minutes ago

  @O2 what has happened to this incident raised by O2? 1318149858

• 
  Andy Wright (@andy_record) reported 11 minutes ago

  @O2 worst customer service ever. Twice my wife's phone has not turned up, had to upgrade as hers is knackered. Waited in all day to collect her phone and still no notification to say anything. Poor...really poor

• 
  Mark McCourt (@EmathsUK) reported 11 minutes ago

  @O2 Not good would be a big understatement. Over the last 13 months, your customer service has been consistently appalling. From stealing money from my account, blocking my phone for no reason, repeatedly hanging up on me mid-call, lying to me repeatedly. Your company is a joke.

• 
  LL (@dompyone) reported 14 minutes ago

  @O2 I’m one of those because your service does not work. Useless as it can be

• 
  𝓛𝓪𝓵𝓪 ∞ 🆑️🍒 (@EtherealflowerL) reported 18 minutes ago

  2h on the phone with @O2 to undo the 💩 they made... and that's after multiple disconnected calls over the course of 3 months... still not on the right plan but at least the stupid £500 debt is gone

• 
  Mit (@wheresMit) reported 20 minutes ago

  @Rishi_K_S @O2 That from USwitch? I tried and couldn’t haggle them down. Such a good deal that.

• 
  annie (@anabxlla_) reported 22 minutes ago

  @O2 Hi, I’ve just joined O2 and have transferred my number over from my old contract I had, my number has transferred however when I log into my account it’s still showing as the number that came with the sim? Any help on this please.