O2 Outage Report in Crosskeys, Caerphilly County Borough, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent O2 outage reports came from the following cities: Treharris, Cathays, Newport and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Phone | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Porth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@O2 hello! I forgot to put my UNiDAYS on when purchasing my new phone contract and I’m struggling to add it on after, is it possible you could help me with that please? :-(
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Lea French
(@Lea_May_) reported
from
Cardiff, Wales
@O2 don't recommend upgrading with o2. Terrible service, can't speak to anyone on the phone and waited for over a week for my delivery that was due on Monday!
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Dave South
(@davesouthphoto) reported
from
Cardiff, Wales
If I had a £1 for eveytime @O2 text me about my local mast being down. I wouldn't have to pay for my contract anymore. Wearing thin now guys.... 🙄
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🌈 Champ
(@BigDogWrestler) reported
from
Cwmbran Central, Wales
@O2 why is my signal often very poor and I mean often and very very poor?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
If it wasn't for all the free benefits I got with @O2 Priority, I'd ditch them. Their #CustomerService is abysmal. It's like being in some weird kind of abusive relationship: "we'll treat you like **** but give you lots of free stuff so you'll want to stay with us" 🙄😡
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(4/4) ...as being the fault of an automated system, without any recompense or any attempt to suggest that they can improve, is horrifying. I feel almost constantly threatened, intimidated, and abused by @O2 due to an issue that they caused, and they are making no attempt to fix.
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Eugene O’Carroll
(@bigjeans68) reported
from
Langstone, Wales
Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Super Blue Eye Dog
(@BigDogWrestler) reported
from
Cardiff, Wales
How can @O2 sponsor the World's most popular concert venue as in @TheO2 but can't give me a decent signal for 50% of my day?
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Adam Smith #BlackLivesMatter
(@Taxiboi3583) reported
from
Beechwood, Wales
@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(2/4) ...from @o2 dated TWO DAYS after the issue was, I was told, cleared up. A call to #O2 #AccessForYou this afternoon shows the issue is cleared up and the letters are auto-generated because payments can take up to 48hrs to register with O2...
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Stuart Maclean
(@stuomac88) reported
from
Abertillery, Wales
@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
(1/4) Not a week after I was horrifically abused by an @o2 #CustomerServices agent, and even after I settled the payment issue (ongoing problems with #O2 automated systems since last Aug/Sep) that very day, I have today received three consecutive threatening/#legal letters...
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Dani 💋
(@92danielleyoung) reported
from
Alway, Wales
What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cathays, Wales
@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
30 mins on hold to @O2 customer services, spoke to an agent who has now put me on hold to speak to transfer me to #CustomerServices...so God knows who the hell I got through to 🙄😡 #FirstWorldProblems
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Sarah
(@sarlpar) reported
from
Henllys, Wales
@O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Bosworth
(@BozDog71) reported
Need help please @BBCWatchdog @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.
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Mark
(@StrikeDisplayUK) reported
@O2 If you have a phone reported as stolen by a fraudster O2 ensure you do not regain control of your phone for at least a week or more! So beware and do not expect reasonable support from O2 as they assist fraudsters...
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JKP
(@JKV101) reported
@NicNak_PaddyWac @O2 I'm still waiting for mine. It's been 28 days. I'm sad but, I never win anything either, so I'll be chasing this one down till I get it. Hahaha.
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Paul Cooper
(@paulcooper1972) reported
@TelefonicaUK @O2 4 weeks I have been with your network and it's still rubbish, missed calls, slow internet, drained battery - I moved from EE to you and it's worse - not happy at all. Mast is still down. no-one cares!
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Thomas
(@unCAPTCHA) reported
@O2 I have a device that is locked to you and I need to get it unlocked to use on a different network how do I do this?
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Zobbster
(@Zobbster) reported
@O2 your hold music is absolutely awful.
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JKP
(@JKV101) reported
@O2, I never received the prize I won!?
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Andrew Bosworth
(@BozDog71) reported
Need help please @MoneySavingExp @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.
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Chris Dunne
(@mrcedunne) reported
Just as my faith in @bt_uk was starting to get better, here I am over 4 weeks into a #broadband contract and it still doesn't work. Lucky my @O2 phone #4g hotspot is holding out.