O2

O2 Outage Report in Cambourne, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambourne, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambourne, Cambridgeshire, England 12/08/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambourne, England

Latest outage, problems and issue reports in Cambourne and nearby locations:

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • FrontSeatPhil Phil Huff (@FrontSeatPhil) reported from Brampton, England

    @packlam73 @O2 @EE That's not how that works (speaking as an ex-network guy who worked on building the EE née T-Mobile / Orange 4G network.) Also, EE were the only bidder ;-)

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • isthatrigghht ok (@isthatrigghht) reported

    @VMO2News @virginmedia @O2 And it’s a good lesson in not hiring pencil pusher strategists to your fraud head position. Hire someone who has worked the fraud queues, understands the process and investigation. Actually wants to solve the problem not present ‘better close times’ to their seniors 🤡

  • XboxBonesE M (@XboxBonesE) reported

    @O2 please be aware I've now reported you to @Ofcom about your constant texts and emails about an account that's been closed!! And your constantly crap customer service.... #DisgracefulCompany

  • Laurynff Lauryn (@Laurynff) reported

    @O2 Hello, I’m having an issue with my data roaming. My data usage won’t update on the o2 app, so I don’t know how much data I’ve used. How do I sort this issue?

  • sexysaz1384 sarah medlen (@sexysaz1384) reported

    @O2 I can never redeem the Disney discount price always says error

  • FatScottie Fat Scottie 💙 (@FatScottie) reported

    Once again, the world famous @O2 customer service strikes again; Visit 2 different stores & told to call instead; Spoke to SEVEN different agents & cut off by each one🤬🤬🤬 STILL no further forward with a simple return! @O2 you are a disgrace - couldn't run a bath🙄

  • cawalton7 Chris W 💙 (@cawalton7) reported

    @O2 Send me the details of the current ceo please ( email address) and I'll happily pass the email to them. Having dealt with customer services many times and nothing has been resolved, there is a technical infrastructure issue that requires proper investigation.

  • Phil79947137 Phil (@Phil79947137) reported

    @O2 little bit disappointed. 2 of 3 places I spend leisure time have faulty masts, main out min 2 months, working one data slow. Offered £5 credit, but just want out of contract without paying for service I won't be using. SIM only. Why the penalty?

  • plazofn1 plazofn_ (@plazofn1) reported

    @O2 Hello please help me I’ve lost my data that was added to my account and I now have a random balance in my account

  • grimwood_zoe Zoe Grimwood (@grimwood_zoe) reported

    @O2 Your service is DIABOLICAL and guess what when I showed the staff the video of everything piling up in China / he didn’t know what to say - he was shocked! So you are lying to all your staff too!

  • ginge003 💙 (@ginge003) reported

    @O2 Into the shop for the 4th time & will see if it’s finally sorted tomorrow. Asked what we should do if it isn’t having visited the shop 4 times & spoken to the call centre. Was told we would need to call customer support or visit the shop. Total disregard shown in P’boro shop 🙄