Plusnet

Plusnet Outage Report in Potters Bar, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Potters Bar, Hertfordshire, England 12/07/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Watford, Ilford, Camden Town, Wembley, Harringay, Barnet, Hampstead, Islington, Abbots Langley and Welwyn.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWatford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chaka_khant Miss Anne Thrope (@chaka_khant) reported

    @seanferguson @Plusnet mines down too

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet still needing urgent help with mobile service. No response for 2 days

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @ChrisRyan61 Still new "support" messages, but nothing to my pleas for help on DM for last 24 hours

  • runfreesight gary smith (@runfreesight) reported

    @KintalineFarm @Plusnet For Broadband, they close at 20:00, all automated for what i needed so dont know why i could log the issue last night. Think its the same number for all their services, but could be wrong.

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back home to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.

  • BenKPirrie Official Benn (@BenKPirrie) reported

    @Plusnet my wifi keeps dropping out, any ideas on how can I fix it?

  • PorkyMukester Porky Mukester (@PorkyMukester) reported

    @virginmedia You see, I'm not frustrated at all because I have Vodafone and PlusNet backups that are both working. My concern is for the others who don't and now cannot work from home. Problem is, we have all reported it and it still say's no fault! Is it a lie? So, we appear to be screwed!

  • seanferguson Sean (@seanferguson) reported

    @Plusnet broadband down, yet service status says all is fine? Any updates?

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @rodnic66 @Plusnet You are kidding. !! They are not replying to DMs either. Been 2 days without a mobile service

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @Paul_Wingrove @Plusnet how do I get support please? 24 hours +++++ without phone or data, leaving messages for hours, no response