Plusnet Outage Report in Potters Bar, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Harringay, Camden Town, Hackney, Barnet, Hampstead, Islington, Abbots Langley and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bertie // LOVE //
(@BertrandRustles) reported
@LazyHippo @the_rope_again I'm not spending more money because their router is ****. I'm anti Sky but Plusnet have been recommended several times so maybe...
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet Worst company, no internet for 20 days and no solution.
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steven Klopp
(@StevenkloppLFC) reported
@BBCSport I handed in my application as well, never got anything back due to my dodgy WIFI, well you win some and lose some but im just letting Poch know i wouldve got the job if it wasnt for Plusnet!!
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@Plusnet Judging by the 'service' I've not had from this outfit, have to warn other people thinking of making the switch. DO NOT DO IT. Plusnet? MinusNet more like
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robert cracknell
(@cracknellrobert) reported
@Plusnet is there a problem with broadband in IP10 area. Have no connection.
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David Guerra
(@mrgervazio) reported
@Plusnet so I just moved to yourselves & my old broadband got cut off & Iv just received the worst worst service possible ! No internet as “router” not configured. Unbelievable 40 mins to be told “I’m not listening”. I’m going back to vodafone I want my refund !
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Neil Bell
(@neilmbell) reported
@Plusnet Hi - I'm moving and I'd like to end my Plusnet service but when I called before Christmas I was asked to call back and today I am permanently on hold. Your chat service advises me to phone and you seem to have no email contact. How can I end my service please?
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The big bird
(@TheBigCatBird) reported
@plusnethelp is anyone monitoring the plusnet fault raising service ? I last had an update 30/12 and no useable service since 28/12. seems to be a lot of ‘issues’ and no response or resolution? following another users what are the early exit fees? As i need reliable wifi for WFH.
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet Worst company, use anyone but them.
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Dave Lee
(@davelee212) reported
@pete_codes Not working on EE but OK on Plusnet (but I'm using Google DNS I think)