Plusnet Outage Report in Potters Bar, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Abbots Langley, Wembley, Hackney, Harringay, Muswell Hill, Edgware, Watford, Islington, Wood Green, Enfield Town, Barnet and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Abbots Langley |
Internet |
Community Discussion
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Plusnet Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Plusnet
(@Plusnet) reported
@tamikonatsu problems, please run through the troubleshooting and let me know how it goes. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@Amanda_1979Xx Hi Amanda, thanks for getting in touch and I'm sorry you're having issues with your connection. From testing your line, while we're showing no external faults; I can see a high number of disconnections over the past few days. -Tony Plusnet Sheffield
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Gary Vince
(@garyvince1981) reported
@Plusnet Hi, it was slow across the board but it rectified itself at about 10am.
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Plusnet
(@Plusnet) reported
@smh85 Thanks for getting back to us Sara. I've had the wireless bands on the router separated, so you'll now see two instances of your router; one of which will end with '5GHz'. This band has a shorter range and you're less likely to have connection issues. -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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XRP for greener Bags €£¥₩$💜
(@PeelXr) reported
@Plusnet . Does the wifi ever work !!!!. Any fault after 8pm and we are offline till you come back to work 8am!!!! Not good enough !!. Pay for wifi to use tv that also pay for that dont work so now pay for mins on phone network to watch my phone. What a lovely set up !!
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Nick
(@NickF_14) reported
@LukeVernon @EE Plusnet Sim only runs on EE network and is far far cheaper. Give them a look
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Nikos Coulson
(@nikoscoulson) reported
@Plusnet Absolutely shocking fault resolution service! Issue escalated and it’s gone nowhere and you aren’t listening to what the probable issue is. Instead you’re keeping me hanging on for over 24 hours with no contact or solution time. #rubbish #badservice