Plusnet Outage Report in Potters Bar, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Hampstead, Hackney, Hoddesdon, Islington, Harringay, Greenford, Stanmore, Wembley, Pinner, Hemel Hempstead, Abbots Langley, Muswell Hill and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Plusnet Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Burns
(@robpburns1965) reported
@Plusnet my broadband is constantly dropping out - tech help please......
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Plusnet
(@Plusnet) reported
@Tim_Hackett Hi there Tim, I'm really sorry about that and agree that response wasn't helpful at all, apologies for the signal issues too and hope all is OK with your little one. I can help so please send over a DM with your mobile number when you can. - Adam - Plusnet Sheffield
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KT
(@KallaKT) reported
Hi @Plusnet I was out of the UK for two and a half months, though I continued to pay my monthly sim payments. Having returned to the UK, my sim seems deactivated and cannot make calls or send texts. There’s nothing to indicate to deactivation on my account. Please help?
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Kim
(@Neeknowsbest) reported
@Plusnet Through no fault of yours, I am paying for a service I can’t access. Royal Mail have failed to deliver router and have lied about why. I have contacted them however they say I have to wait 10 days! Please could you send a replacement router with a reliable delivery co.
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Craig Bradshaw
(@MrCraigBradshaw) reported
hey @Plusnet my mother is paying you for broadband and BT for a landline, and wants to upgrade and switch to Plusnet entirely. Does she need to cancel BT first, or will that be completed as part of the upgrade via her account page?
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Emma Chaplin
(@MsEmmaChaplin) reported
@Plusnet hi there. I'm at work which has no phone signal so I can't text. I missed a call yesterday to check up on a new router you are supposed to have sent but it hasn't arrived. What can I do?
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Plusnet
(@Plusnet) reported
@LynnGay159 Hi there Lynn, I'm sorry about that, it doesn't sound right. That can happen if there's a problem with Openreach's address records sometimes. Please send over a DM with your phone number and address when you can and I'll sort it out for you. - Adam - Plusnet Sheffield
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Karen Blake
(@karen_blake) reported
@Plusnet @BTSopenreach @MailOnline pensioner with dementia without a phone since 27/2/23. No lifeline, no access to emergency services, Plusnet says they're sorry & Openreach keep moving the date to fix it every 24hrs. Let's hope she doesn't need an ambulance
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Karen Blake
(@karen_blake) reported
@Ofcom @Plusnet @BTSopenreach pensioner with dementia without a phone since 27/2/23. No lifeline, no access to emergency services, Plusnet says they're sorry & Openreach keep moving the date to fix it every 24hrs. Let's hope she doesn't need an ambulance
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Mike Griffiths
(@MG_SportsPhotos) reported
@Plusnet I’ve just switched my fibre to Plusnet and I’d like to order two sim only sims too, the portal doesn’t recognise me as a customer yet, how long do I have to wait to get the extra 2gb as an existing customer?