Plusnet

Plusnet Outage Report in Potters Bar, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Potters Bar, Hertfordshire, England 02/25/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Islington, Greenford, Stanmore, Wembley, Pinner, Hemel Hempstead, Abbots Langley, Harringay, Muswell Hill, Edgware, Watford, Wood Green and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martthegooner Martyn (@martthegooner) reported

    @Plusnet I’m not sure who you are doing proud but not us or the thousands who complain about your webmail platform. It’s now so bad we have not been able to retrieve our inbox for over one week and now have important docs to print. What is happening with this ??

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    It's a company-wide problem then, this lamentable customer service @plusnet ?

  • suthers Paul Sutherland (@suthers) reported

    @Plusnet Thanks. I tried again this morning and only had to wait a couple of hours for an engineer to call back. Fault found, so now down to OpenReach.

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 Slower? It was non existant! I nipped in the library to use an encyclopedia cause I couldn't get onto Google! My partner's on Plusnet, a virtual network, and she had full 4g! Which makes it worse because I've just signed her to O2!

  • Delibird444 Dillon 🎃 (@Delibird444) reported

    @Storm360 Is the router a ****** PlusNet one? Because ours is doing the exact same thing and it ******* sucks. The only things you can do are buy your own AP and turn off the ****** wi-fi, or complain

  • Binky98929762 Binky (@Binky98929762) reported

    @Plusnet Thank you for the explanation. I hadn’t received any communication at all about the delay. As long as the switch over is after I receive the router I shouldn’t have a problem.

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #MentalHealth #CerebralPalsy (@SannanIqbalUK) reported

    @chrisbadley @Plusnet @lezmar63 If you gonna exit the contract then why come back as a new customer? You may as well go with a better company

  • Jusssssssy Justin Ryan (@Jusssssssy) reported

    @Plusnet only 9 months to go then I can leave your poor broadband. Had 32 mb with Vodafone, now software capped at you guaranteed 26 - thanks

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    @plusnet, your phone help chap put me on hold to speak to someone who might actually be able to help. 30 mins later, still waiting. Could you ask them to pick up?

  • PoetSteveWallis Steve Wallis (@PoetSteveWallis) reported

    @plusnet "We're here to help from 8am-8pm every day." Or, whenever we feel like it, dude, it's the weekend, chill out, try us again on Monday". Except you didn't even say that. No response at all in 3 hrs.