Plusnet

Plusnet Outage Report in Potters Bar, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Potters Bar, Hertfordshire, England 01/14/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Islington, Wood Green, Watford, Enfield Town, Barnet, Harringay, Northolt, Ilford, Camden Town, Wembley and Hampstead.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_rocco Anna Maria Rocco (@anna_rocco) reported

    I don't know why @plusnet broadband has been giving me issues for the past couple of months. It is just impossible and now it has stopped working all together and I can't get hold of anyone form their customer services to help out.

  • Andrew_L1 Andrew Lane (@Andrew_L1) reported

    @btsportfootball @Plusnet signed up for BT sport extra on plusnet wifi... linked to my BT account but no activation code and sport not working 25 hours later. Very frustrating... How can I resolve?

  • Innovate4Growth Vijay Luthra FRSA ChPP 💻🚀🛰🍭 (@Innovate4Growth) reported

    Judging by the call my retired teacher mother just had with @Plusnet its less ‘good, honest’ broadband from Yorkshire & more ‘angry, rude, patronising’ broadband from Yorkshire Anyone else been on the receiving end of this fabulous shining exemplar of customer service? #PlusNet

  • pinks_tribe Jo 🏳️‍🌈 (@pinks_tribe) reported

    Sweet baby Jesus, what does one have to do to get @plusnet broadband working? 1 month of crappy, slow service and endless cancelled engineer visits & still no end in sight. Slow hand clap for @plusnet at a time when working from home is necessary #notworkingcositstoobloodyslow

  • 0xj3lly 0xj3lly (@0xj3lly) reported

    @Plusnet I have had intermittent connectivity issues for months, so to be charged £65 for a engineer to do nothing is like rubbing salt in the wound

  • mick3950 Michael Wilde (@mick3950) reported

    @Plusnet Poor download speed again

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @MaggieP31069 It sure is. Some service providers have a blocking service. I'm with Plusnet but I've now used up my allowance. I've recently bought a new landline phone which can block calls but I haven't tried to do yet. It makes my brain hurt!

  • warringtonhub WarringtonVeteranSupport (@warringtonhub) reported

    Unfortunately we are still having communications issues with our broadband and telephone still of air #plusnet we do have the phones diverted so please do not hesitate to contact us. Thank you

  • jeannettyharley Nettymoon (@jeannettyharley) reported

    Nice one @Plusnet .. done it again.. no internet since 2am.. and apparently it’s an authentication issue and yes I’ve raised a ticket and yes I’ve followed the tips.. 6th May.. end of contract..

  • runandweld james thorneycroft (@runandweld) reported

    @plusnethelp I renewed my fixed term contract yesterday 17th Feb, it was due to expire today 18th Feb. However on my account I see a cessation charge being applied???? Why when I am still a Plusnet customer??