Plusnet

Plusnet Outage Report in Potters Bar, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Potters Bar, Hertfordshire, England 03/13/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Harringay, Islington, Greenford, Stanmore, Wembley, Pinner, Hemel Hempstead, Abbots Langley, Muswell Hill, Edgware and Watford.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ed_stripe Ed (@ed_stripe) reported

    @Plusnet our broadband has been down since last night but I can't see any faults reported, is there anyone that give some assistance?

  • KiltTenta TentaKilt (@KiltTenta) reported

    @Plusnet hi guys got some issues where I live but can't get through to anyone. Do you know if the problem is being looked at? AB106FB

  • EventsAV Campbell (@EventsAV) reported

    @Plusnet Disappointing start to our relationship. My new sim was dispatched on 1 Sept and not arrived on 5th, which is the day my previous network disconnected me to leave me with no working phone. Your CSA told me today that I wouldn’t get disconnected (not true).

  • JonnyCartwright Jonny cartwright (@JonnyCartwright) reported

    @Plusnet Internet issues wf7. What's happening I was on hold 30 minutes no answer

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet My original private message to you was at 12:07pm. I have not had any response as of 8pm when your line closed. I am still needing help with the product I've bought from you.

  • touchtennis touchtennis (@touchtennis) reported

    Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService

  • BillShaw8 (((Bill Shaw))) (@BillShaw8) reported

    @TimMungeam @virginmedia @Plusnet the email that comes with it isn't much good, but otherwise, reliable connection, good customer service when I have had to contact them

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Wow, @Plusnet , you're really spoiling us with your 7.2Mbps fibre broadband. It's so much higher than the 6 we had yesterday. Counting down the days until we switch to FTP and decent speeds.

  • vicky_c Vicky ⛷🚴‍♀️🏏✈️👩‍👧‍👦 (@vicky_c) reported

    @Plusnet is there an issue with service around Loughborough? Your diagnostic bot is saying that there’s an incident and it won’t be fixed for 24 hours?

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet i and my fiance signed up to your network for our phones a week ago, and we are now on day 4 of not having a working sim card. i am getting no response from messaging you for assistance. i am very alarmed that this is the response i'm getting as a new customer.