Plusnet

Plusnet Outage Report in Potters Bar, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Potters Bar, Hertfordshire, England 02/10/2026 21:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Abbots Langley, Wembley, Hackney, Harringay, Muswell Hill, Edgware, Watford, Islington, Wood Green, Enfield Town and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.

  • olibuckley Oli (@olibuckley) reported

    @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted

  • alexjb24 Alex 🐝 (@alexjb24) reported

    @Plusnet hi, just want to say how disappointed I am with Plusnet so far. Waited 10 days for installation, then the engineer didn't do the job properly, so another one had to come 3 days later (today). Now the service has been so erratic it's meant I can't work properly. Can I

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @cuprohastes @cstross My experience was that their line (both speed and reliability) was great, but they keep raising prices, until I had to move to Plusnet, who's have been great for everything except for the line reliability (goes down many times a week according to the logs on my Synology drive).

  • mikerawson14 mike rawson (@mikerawson14) reported

    @plusnethelp @Plusnet are you having issues this morning? My internet has gone down twice. I tried calling your support line but the number is not recognised. #help

  • Elmyra14 Rachel Loveless (@Elmyra14) reported

    @Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?

  • annoydcustomer Ann Oyd (@annoydcustomer) reported

    @plusnet webpage problems can not view page using firefox Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  • angiebucko Angela Buckley (@angiebucko) reported

    @Plusnet @plusnethelp i left the company a couple of months ago because i can't get service in my area. Now plusnet have emailed me regarding the recent cancellation of my direct debit. My account is closed, so why am i still receiving emails regarding account activity?

  • cajaz Celia Blair (@cajaz) reported

    @Plusnet Having promised me a new number and ex-directory status AGAIN I checked on BT Directory just now. All of my details are there including a new number! The scammers will have it by now too. Another AWFUL broken promise from Plusnet.

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!