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Plusnet

Plusnet Outage Report in Grays, Borough of Thurrock, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Grays, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Grays, England

The most recent Plusnet outage reports came from the following cities: Billericay, Romford, Snodland, Wickford, Dagenham, and Basildon.

CityProblem TypeReport Time
Billericay Phone 8 days ago
Romford Internet 13 days ago
Snodland TV 17 days ago
Wickford E-mail 1 month ago
Dagenham Wi-fi 2 months ago
Basildon Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VBrooks1978
    Victoria (@VBrooks1978) reported

    @Plusnet I’ve got a problem but your number won’t work 😔

  • Oxfordite
    Rupert wilson (@Oxfordite) reported

    @nw_nicholas @Plusnet Which, presumably, has PlusNet finger OpenReach capacity issues (Did OpenReach attend at such a busy time to see the reality?), or to ponder REIN, which is more common at times of high power consumption/devices powered on/off.. Do power cables share poles with telephone wires?

  • thekent01
    L Kent 💃 (@thekent01) reported

    @Plusnet Is your webpage down?

  • Plusnet
    Plusnet (@Plusnet) reported

    @OnlyAlex22 Hi Alex, Apologies for the delay in getting back to you and for inconvenience that this is causing. It's likely that this is due to signal issues with the local network. I'd recommend trying to connect via a different network if possible. Regards, Emily Plusnet Leeds 🌞

  • rabbitaway
    Rabbit Away (@rabbitaway) reported

    @BrighaONeill @TalkTalk @Plusnet I was with them years ago. They were **** then. So, now they're excluded. I'm still leaning to BT but no call plans and since my mobile contract is up years ago I'll get £5 off BT mobile so don't need home phone x

  • AndrewR60714450
    Andrew Richardson (@AndrewR60714450) reported

    @Plusnet hi, I’ve been trying for a couple of weeks to renew my broadband contract. However, my account seems to be locked into an error with text ‘You can't change your products for the moment, you have an order which is currently being processed. Please try again later.’ Help?

  • castelm11
    Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.

  • RobertsonDawn3
    Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @jwripple @Plusnet Whole day on phone listening to robot alternatives - press 1 if you want boredom, press 2 if you want canned music… get to end & line cuts off due to problem you were calling about - apparently know learn it's called being 'slammed' someone trying to take over your digital ID

  • SpagFlying
    The Boosted Spaghetti Monster (@SpagFlying) reported

    @Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.

  • castelm11
    Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported

    @RobertsonDawn3 @Plusnet I had a case in France where a dishonest official receiver falsely told my company's operator that we were in liquidation. It took three weeks to re-establish the connection. We successfully sued the operator for every day of lost service.