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Plusnet

Plusnet Outage Report in Grays, Borough of Thurrock, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Grays, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Grays, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Snodland, Wickford, Dagenham, and Basildon.

CityProblem TypeReport Time
Romford Internet 3 days ago
Billericay Phone 11 days ago
Romford Internet 16 days ago
Snodland TV 20 days ago
Wickford E-mail 1 month ago
Dagenham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaHill70
    ALH (@AmandaHill70) reported

    @rubiBlk Same here im@paying for a service I’m not getting & they blame bt every time . Get it sorted Plusnet

  • Jacdee2017
    Jac2017 (@Jacdee2017) reported

    @Plusnet Are Plusnet managers on strike? I have been told the case has been escalated and have requested and been waiting for a managers call for days, but been told no managers are available. Appalling service!!

  • littlerich27
    richie lennon (@littlerich27) reported

    @Plusnet The range of your WiFi is awful. I have to reset my modem on a daily basis. Awful WiFi. It really is.

  • Plusnet
    Plusnet (@Plusnet) reported

    @HodmanJohn Hi there John, I'm really sorry that you're having issues with unsolicited calls. Are these coming through from a particular number at all? - Adam - Plusnet Sheffield

  • ScottRJBasher
    Scott RJ Basher (@ScottRJBasher) reported

    @Plusnet ....I've left plusnet now! I gave you guys over a month to fix and you didn't seem particularly concerned during that time. I even had to buy a temporary sim card while I was waiting for you to fix. Thx for the afterthought #plusnet #plusnetfail

  • PhernMaria
    Phern Hogben (@PhernMaria) reported

    @Plusnet I've not received my reward card for joining. Please help

  • HodmanJohn
    John Hodman (@HodmanJohn) reported

    @Plusnet Hi Adam, different number each time. I keep blocking them and report them as spam but to no avail. This has been going on from the day your SIM was activated. Never had such issues before then. Last two numbers I blocked are: 07559 938124 and 07537 134638. Thanks.

  • funkaygibbo
    John Gibbons (@funkaygibbo) reported

    @Plusnet So how many other websites is this issue stopping me from viewing ? This is quite annoying as often use Screwfix for DIY.

  • dorisdoodle
    Sue McKechnie (@dorisdoodle) reported

    @Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.

  • Jacdee2017
    Jac2017 (@Jacdee2017) reported

    @Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!