Plusnet Outage Report in Grays, Borough of Thurrock, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Plusnet outage reports came from the following cities: London, Ilford, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
-
Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
-
Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
-
Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
-
Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
-
Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
-
GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
-
🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺
(@mcbrit2) reported
@Daily_Express @Plusnet Hi Daily Express, please can you try to find out what is really going on at Plusnet? 48 hours after emails went down it seems most customers still cannot send or receive emails and the alleged updates on the status page are laughable! PLEASE HELP!! #PlusnetNomail
-
Anne C
(@annecxt) reported
@Plusnet @RogerOB49 I’m still unable to send e mails, and havnt received any since mid morning today, so now had two days of problems. Please update
-
Plusnet
(@Plusnet) reported
@LorcanAdrain Hey there Lorcan, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.
-
Richard Greenfield
(@superfastsax) reported
@Plusnet absolutely shocking you’ve still got email issues , seems to reinforce the trend to avoid ISP for email
-
Sarah Tyler 💙
(@Sarah_racewear) reported
@HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡
-
Jonathan Bromley
(@bromleyj) reported
Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.
-
Sarah Tyler 💙
(@Sarah_racewear) reported
@HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.
-
Plusnet
(@Plusnet) reported
@JBonsor Hey there, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.
-
Chris aspi
(@Chris59730511) reported
@Plusnet wheres my internet gone??? Terrible service this first dodgy router i had to put up with for month 2 engineers out for a faulty router and now internet just goes off mid film I'll be leaving and want my contract terminating thanks
-
jamb
(@JambyBray) reported
.@Plusnet sucks, no email access since Tues, and now my internet is down as well! Great!