Plusnet outages and service status in Grays, England

Problems in the last 24 hours in Grays, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Grays, England

The most recent Plusnet outage reports came from the following cities: Gillingham, and South Benfleet.

City	Problem Type	Report Time
Gillingham	Internet	1 hour ago
South Benfleet	Internet	18 days ago
Romford	Internet	2 months ago
Billericay	Phone	2 months ago
Romford	Internet	2 months ago
Snodland	TV	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

• 
  Lewis Hardwick (@lewis_hardwick) reported 3 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Kate Marr (@kate_marr) reported 5 minutes ago from Gravesend, England

  @Plusnet I want to cancel but I can't get through!

• 
  Dawn Gould (@gouldydl) reported 8 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  Usman (@utkhan79) reported 8 minutes ago from Sutton at Hone, England

  @Plusnet my home internet is down and so is your website. Any issues at the back end?

• 
  Vikki (@Wattsit01) reported 10 minutes ago from Swanley, England

  @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 26 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  Bhavan Ramanathan (@bhavanr) reported 32 minutes ago from Billericay, England

  @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

• 
  Gill Dale (@GillDale3) reported 38 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

• 
  🎩 Luke Ray ルーク レイ (@Skypirate_) reported 42 minutes ago from Sutton at Hone, England

  So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

• 
  ken (@uk12345) reported 46 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  Usman (@utkhan79) reported 54 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• 
  Katherine (@Pebblepower23) reported 54 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  MadameCholet (@PurpleDon1973) reported 59 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  GMan (@GMan40555684) reported 60 minutes ago from Sutton at Hone, England

  Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Verified Jedi (@LoZeno) reported 2 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 5 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Mark Crowther (@MarkTWIC) reported 7 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Craig Jump (@Craig_Jump) reported 7 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  em b (@emb99483795194) reported 8 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  David Anthony (@DavidBu03197579) reported 16 minutes ago

  @Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 16 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Matthew Broadway (@matthewb79) reported 18 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  Critic No1 (@CriticNo1) reported 22 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  rosie posie (@rosieon25371922) reported 24 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money