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Plusnet

Plusnet service status in Grays, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Grays, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Grays, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Snodland, Wickford, and Dagenham.

CityProblem TypeReport Time
Romford Internet 6 days ago
Billericay Phone 14 days ago
Romford Internet 19 days ago
Snodland TV 23 days ago
Wickford E-mail 1 month ago
Dagenham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Skypirate_
    🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • uk12345
    ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Wattsit01
    Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • utkhan79
    Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • gouldydl
    Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • bhavanr
    Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • kate_marr
    Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • Pebblepower23
    Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Skeadugenga
    Skeadugenga (@Skeadugenga) reported

    @Disc_light My Plusnet has been patchy for the last 24hrs (Berkshire), not failed but very slow - this is unusual. Good night - hope they fix it soon.

  • keelbyowl
    john stevenson (@keelbyowl) reported from Keelby, England

    @Plusnet Contacted your help page no response been on Web pages just pages of bad reviews

  • iamabaddog
    Mrs Dolph Lundgren (@iamabaddog) reported

    @B_storey98 @Plusnet I am constantly having issues with their atrocious wifi. So pissed off, cannot work, cannot watch anything

  • Jaq100
    Jaq💙 (@Jaq100) reported

    Im being harassed from @Plusnet. I cancelled in Nov. Any advice please anyone. They are ringing everyday and it is stressing me beyond belief 😫. They say they can't cancel my account as I can't rem username and password

  • cag352
    Clare (@cag352) reported

    My normally quite reliable WiFi at home has been sooo slow recently. @Plusnet what’s happening??

  • DemonTomatoDave
    Dave Bulmer (@DemonTomatoDave) reported

    @Trixter_Live @Plusnet @bt_uk They must've rebooted the bad box

  • silentbazz
    ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    Can't wait to leave @Plusnet. Awful service since Christmas.

  • StuartSargent88
    Stuart Sargent (@StuartSargent88) reported

    @Plusnet hello please help with my broadband. Advised at order 5-7 days to connect now being told end of month! Home worker please help!

  • Scott0383
    Scott Murray (@Scott0383) reported

    @Plusnet @plusnethelp Is there an outage in the ky2 area of Kirkcaldy, Fife. Router showing constant blue light but devices not connecting to internet.

  • bookiesnacksize
    Booniss Everdrunk 🇪🇺 (@bookiesnacksize) reported

    @basilbrushoff @plusnethelp Right? I could've gone with virgin which is supposed to be much faster, but I stayed with plusnet bc of their "award winning customer service"...