Plusnet Outage Report in Grays, Borough of Thurrock, England
Why is my Plusnet service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Grays, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Plusnet
Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Grays, England
The most recent Plusnet outage reports came from the following cities: Billericay, Romford, Snodland, Wickford, Dagenham, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay
|
Phone | 5 days ago |
|
Romford
|
Internet | 10 days ago |
|
Snodland
|
TV | 14 days ago |
|
Wickford
|
1 month ago | |
|
Dagenham
|
Wi-fi | 2 months ago |
|
Basildon
|
Wi-fi | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Lewis Hardwick (@lewis_hardwick) reported from Crayford, EnglandSo I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Dawn Gould (@gouldydl) reported from Dartford, EnglandIt’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Katherine (@Pebblepower23) reported from Romford, England@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Usman (@utkhan79) reported from Sutton at Hone, England@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Kate Marr (@kate_marr) reported from Gravesend, England@Plusnet I want to cancel but I can't get through!
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Gill Dale (@GillDale3) reported from Sutton at Hone, EnglandPlusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Yarrow (@CarolYarrow) reported@Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke
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Halim Matin (@halimmatin) reported@bookish__jane @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.
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Graham Mcdermott (@dermoreddevil) reportedIf anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads
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Fiona McDonald (@FMcDon10) reported@Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!
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julie cole (@diddle51) reported@Plusnet Would be if I could actually use internet without it cutting out all the time, I changed over from now on 21st April and wished I never!
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Claire Forster Lund (@LundCMF) reported@Plusnet I would like you to cancel my contract, due to the rise in prices and the poor connection, slow speed and daily drop outs.
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John Turner (@Canals1de) reported@Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks
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Craig Benson (@craigbenson76) reported@Kung_fu_eric @Plusnet @KilmarnockFC Unless Rinat Dasayev is a Plusnet customer, nae chance.
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Ambience Flow (@AmbienceFlow) reported@SkyHelpTeam I have 1.3 speedtest?! My neighbour is on plusnet and has e sme. I know you all know there’s an issue JUST SAY!!!! I am meant to be working!!!!
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Kay george (@Kaygeor53353208) reported@plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?