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Plusnet

Plusnet Outage Report in Grays, Borough of Thurrock, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Grays, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Grays, England

The most recent Plusnet outage reports came from the following cities: Romford, Billericay, Snodland, Wickford, Dagenham, and Basildon.

CityProblem TypeReport Time
Romford Internet 4 days ago
Billericay Phone 13 days ago
Romford Internet 18 days ago
Snodland TV 21 days ago
Wickford E-mail 1 month ago
Dagenham Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • majandmaltby
    Michelle Abadie (@majandmaltby) reported

    @Plusnet having problems with email - can send but not receive via my mail client (outlook 365) but they aren't on the server via plusnet webmail. Please advise. Thanks

  • NN10Canary
    Mike Garwood (@NN10Canary) reported

    @Plusnet there is no email or chat service on your website. I can't call your helpline as I can't make calls. Please help!

  • A4gom
    Andrew H (@A4gom) reported

    @Plusnet 3rd visit to Isle of Man in 5 years and still can't make calls. Every year I'm told it's sorted before I leave England but it's happened again. Data ok just can't make calls, can't even call support!

  • hannahhallsnaps
    Hannah (@hannahhallsnaps) reported

    @Plusnet our internet is down for the 2nd time in 24 hours and despite having full 4g on my mobile I can’t load the contact page or my account page of your website to speak to anyone. What’s going on?

  • NN10Canary
    Mike Garwood (@NN10Canary) reported

    @Plusnet Still a serious problem. Please help

  • oldwelshgamer
    Andrew Barker (@oldwelshgamer) reported

    @Plusnet Joke of a company, switched to them from talkmobile, no service cant get hold of anyone due to no mobile service, messages being ignored!!!

  • NN10Canary
    Mike Garwood (@NN10Canary) reported

    @Plusnet this is getting silly now. Please help! I'm a customer and can't use my phone because you have placed a block on it for the US. Please help!! This is unbelievable

  • NN10Canary
    Mike Garwood (@NN10Canary) reported

    @Plusnet please help. I've arrived in Vegas and I have no signal whatsoever on my mobile contract. Was fine in Mexico and Barcelona last month but here I have nothing. It's a work trip and urgent that I get this resolved asap. Please help!

  • HelenaFulford
    Helena Fulford (@HelenaFulford) reported

    @Plusnet hi guys, been without phone or internet for a week and just received an email saying my support ticket is ‘on hold’. What does that mean? They’re not coming? Please help. Kids can’t last another day without YouTube apparently

  • pastiebap10
    Pastie Bap 🚮 (@pastiebap10) reported

    @Plusnet Hi, I no longer use your services but you are still taking payments from my bank account. Could you help please.