Plusnet

Plusnet Outage Report in Eccles, City and Borough of Salford, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Eccles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Eccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Eccles, City and Borough of Salford, England 04/21/2024 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eccles, City and Borough of Salford, England

The most recent Plusnet outage reports came from the following cities: Dukinfield, Manchester, Leigh, Salford, Warrington, Bolton, Stockport, Rochdale, Bury and Sale.

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City Problem Type Report Time
United KingdomDukinfield Internet
United KingdomManchester Wi-fi
United KingdomLeigh Internet
United KingdomSalford Wi-fi
United KingdomManchester Total Blackout
United KingdomWarrington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Eccles, England

Latest outage, problems and issue reports in Eccles and nearby locations:

  • chefstuartburt stuart burt (@chefstuartburt) reported from Ashton-under-Lyne, England

    @Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • ShawnLorenzoo Shawn-Lorenzo (@ShawnLorenzoo) reported from Manchester, England

    @trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • trilok_chandra Trilok Chandra Jha 🇮🇳 (@trilok_chandra) reported from Manchester, England

    Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

  • LeanintoDesign John Grimshaw (@LeanintoDesign) reported from Oldham, England

    @RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • stachini82 Gareth Stachini (@stachini82) reported from Manchester, England

    @code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @TheMattNuttall Hi Matt. I'm sorry to hear that you've had problems with your connection. Testing your line isn't picking up the dropping connection issue from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds

  • PrintsTjb TJBPrints (@PrintsTjb) reported

    @Plusnet Your service is down AGAIN. When will it be back up?

  • FlossyJem 🌠✩Lady✩Jemm✩🌠 (@FlossyJem) reported

    @TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...

  • munda53870363 Munda Chan Varga (@munda53870363) reported

    @gilltaylor @Plusnet not very nice service- how long can one wait for this to resolve

  • jules_wink Julian from Marple (@jules_wink) reported

    @GiveMeSpace3 Separate out phone hardware vs service provider. Especially if buying refurb, it's usually cheaper to get sim-free phone and then sim-only contract. I use Plusnet, coverage and price is great but niggles like they don't support short code texts. Got last refurb phone from CEX

  • Atkinson3424 Anthony Atkinson (@Atkinson3424) reported

    @Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake

  • Leish1965 Kathryn McLeish (@Leish1965) reported

    @SuzieWo20886208 But I have to say my experience of their customer service is that it's excellent. We had a problem with broadband and it was sorted very quickly. Thank you @Plusnet

  • AmyMere71665036 Amy Meredith (@AmyMere71665036) reported

    @Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING

  • SarahJDavid SJD (@SarahJDavid) reported

    @Plusnet Award winning Customer service isn’t reflected in your speed of replies. I’ve now been waiting 13 days for a response to a DM I sent to this account.

  • ItsMaddiehbu Maddie Forest🌲 (@ItsMaddiehbu) reported

    @Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.