Is Santander down in Mill Hill, Greater London, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Mill Hill, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Mill Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Santander
Santander is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Login (15%)
-
Website (13%)
-
Transactions (10%)
-
Withdrawals (4%)
Live Outage Map Near Mill Hill, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Mill Hill, England
Latest outage, problems and issue reports in Mill Hill and nearby locations:
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
-
OD 💚
(@Olivia121994_) reported
from
Harrow Weald, England
@santanderuk is your app down? Trying to do a transfer and keeps crashing.
-
Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
-
Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after
-
gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
-
Miss Kristy 🇮🇪
(@MissKristy_LH) reported
from
Tottenham, England
@MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
-
Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
-
Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
-
Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
-
Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
-
John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
-
Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
-
David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
TwitTwoToo
(@TwitTwoToo) reported
@santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms
-
Denis MacShane
(@DenisMacShane) reported
First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?
-
TwitTwoToo
(@TwitTwoToo) reported
@santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.
-
Dan Bonsall
(@danindidsbury) reported
@santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.
-
Ascrembalem
(@ascrembalem) reported
@santanderuk why haven’t you updated your own service status page online? Continues to show web and app banking unaffected by the current outage
-
Basilius Kevin .V🌈
(@BK3vin) reported
@TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
-
Lauren Beaumont
(@drumchick90) reported
@santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.
-
ernmander
(@ernmander) reported
Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards
-
Jan Colligan
(@JanBColligan) reported
@santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose
-
John Crawford
(@crawfj) reported
@santanderukhelp I'm getting e-mails for a @santanderuk customer who apparently just opened an account and provided my e-mail address by mistake. How do I stop getting their e-mail messages? I'd hate for them to miss something important because they gave the wrong address.