Santander status: access issues and outage reports

Problems in the last 24 hours in Friern Barnet, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Friern Barnet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Friern Barnet, England

Latest outage, problems and issue reports in Friern Barnet and nearby locations:

• 
  gary watkinson (@WatkinsonGary) reported 3 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 4 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  Ruth Robinson (@RuthRobinsonLon) reported 15 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Omar Hassan (@hassano_82) reported 16 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Ahmed Mohammed (@youvsyoultd) reported 17 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 28 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 28 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Haneul 이하늘 (@ddibidibidilee) reported 30 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Jane Tippett (@Janietip) reported 39 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  John Williamson (@willow1886) reported 39 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tanya Ho (@tho78450) reported 4 minutes ago

  @5arstudent @santanderuk @santanderukhelp Plus ca change.. Seriously rank service. Don't even think about going into branch to complain. The website lies

• 
  name pending (@wozeruk) reported 4 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  AP (@andyparsons3) reported 7 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

• 
  Tim B. (@The_Swell_Shark) reported 8 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Nicolas Tennant (@TennantNicolas) reported 10 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  clayton king (@king_clayton) reported 16 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  Aluminium Frank (@aluminiumfrank) reported 17 minutes ago

  @santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps

• 
  Ali (@callyoubetty) reported 18 minutes ago

  @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

• 
  Nigel Hale (@NigelHale754855) reported 21 minutes ago

  @hnjsamuels @santanderuk Customer service is a thing of the past. It's all apps and bots. It's like banging your head against a brick wall.

• 
  AP (@andyparsons3) reported 25 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service