Santander status: access issues and outage reports

Problems in the last 24 hours in Belsize Park, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Belsize Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Belsize Park, England

Latest outage, problems and issue reports in Belsize Park and nearby locations:

• 
  Ruth Robinson (@RuthRobinsonLon) reported 3 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

• 
  gary watkinson (@WatkinsonGary) reported 13 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  xxx (@Fabs11111111) reported 23 minutes ago from Kensington, England

  @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

• 
  Ruth Robinson (@RuthRobinsonLon) reported 26 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  Ruth Robinson (@RuthRobinsonLon) reported 34 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Haneul 이하늘 (@ddibidibidilee) reported 55 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mia - working in Mental health peer support. (@Mia10975) reported 6 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  Ash 1974🔴🏐 (@andy_horner) reported 7 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 12 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  Greg (@potatoe_greg) reported 12 minutes ago

  @santanderuk why are internal transfers on personal savings to bank accounts not working???

• 
  Wayne Green (@wayneogreeny) reported 17 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  The Navigator (@Navigator429) reported 18 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Emily (@EmilyPearson6) reported 19 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  iqbal singh (@isingh1969) reported 21 minutes ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  julie (@juliebalfo) reported 22 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Chris May (@cp_ma24524562) reported 24 minutes ago

  @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯