Santander status: access issues and outage reports

Problems in the last 24 hours in North Finchley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Finchley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near North Finchley, England

Latest outage, problems and issue reports in North Finchley and nearby locations:

• 
  Jane Tippett (@Janietip) reported 11 minutes ago from Tottenham, England

  @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

• 
  Ruth Robinson (@RuthRobinsonLon) reported 13 minutes ago from Islington, England

  Try and pay your mortgage on Monday or have your house instantly repossessed by @santanderuk Kids tried to help but got bad advice on the phone and in Scotland too !! I’d been fcuked over by the advice people in Leeds so if I die of a heart attack here’s a list of who 2 go after

• 
  gary watkinson (@WatkinsonGary) reported 19 minutes ago from Islington, England

  @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

• 
  Ahmed Mohammed (@youvsyoultd) reported 29 minutes ago from Tottenham, England

  @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

• 
  Haneul 이하늘 (@ddibidibidilee) reported 30 minutes ago from Paddington, England

  @santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 41 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Miss Kristy 🇮🇪 (@MissKristy_LH) reported 41 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• 
  Ruth Robinson (@RuthRobinsonLon) reported 53 minutes ago from Islington, England

  It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maks (@omgitsmaks) reported 2 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  Garry Peat (@RidgewayRam) reported 2 minutes ago

  @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞

• 
  Lucy Arnold-Courtney (@arnoldlaa) reported 3 minutes ago

  @santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.

• 
  Ali (@callyoubetty) reported 4 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 6 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  ken little (@silverken67) reported 6 minutes ago

  @santanderuk complete waste of time. Went to a banking hub to submit form not available online. queue of 6,then couldn't photocopy anything so need to go to main branch. WTF!! Which is it? make it available online or keep your branches

• 
  Nazima Habib (@NazHabib) reported 8 minutes ago

  @santanderuk I have opened an account but never received any account information or card. I am trying to get online but obviously sir have any details. When i go to make a complaint even that’s next to impossible. Terrible customer experience.

• 
  Garry Peat (@RidgewayRam) reported 17 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  Damien McCrystal (@DamienMcCrystal) reported 18 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 19 minutes ago

  @HWarlow @santanderuk awful to hear