Sky Outage Report in Wythenshawe, Manchester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Wythenshawe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wythenshawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Wythenshawe, Manchester, England
The most recent Sky outage reports came from the following cities: Manchester, Stockport, Warrington, Oldham, Wilmslow, Salford, Hyde, Ashton-under-Lyne, Macclesfield, Stalybridge, Sale, Northwich, Leigh, Altrincham and Moss Nook.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wythenshawe, England
Latest outage, problems and issue reports in Wythenshawe and nearby locations:
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Ruth Alice Pollock
(@RuthiePollock) reported
from
Manchester, England
@SkyHelpTeam please advise what the issues are with Sky email and when you expect it to be operating
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
There was problem on line to the Internet @SkyUK seem to fixed one more so I know in outside online that as problem @SkyHelpTeam
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Wesley D Woolfall 🎼🎼🎼🎼
(@WesleyDamian554) reported
from
Lymm, England
Go do check on page & fix them @Facebook @instagram @Yahoo @gmail @Google @gmail @googlechrome @Google keep fixing the error in pages @SkyUK @SkyHelpTeam @SkyCinemaUK 🤞😁 @YouTube @youtubemusic
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Sean Hickey (instagram seanhickeya)
(@seanhickey1) reported
from
Marple, England
@theangryagent @SkySports Stop moaning. You are obviously watching every moment. 😂. To be fair you got to see a cracking strike. Well done to you sir 👏😂 FYI @SkySports said the quality is poor bar last 5 mins! #jumpedthegunagain 🤣😜
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Deborah Penny
(@DeejP) reported
from
Oldham, England
@SkyHelpTeam Completely shocked by the customer service current being received by my husband on the telephone. Trying to sort out a problem due to a mess up by yourselves. Not the best way to treat new customers. 😡 Hoping the call has been recorded.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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dan bennett 🦁🦁🦁
(@bennett_17) reported
from
Disley, England
@AgainCrooksy @AbsoluteMuppett @CallumCouch @SkySports He says it how it is you are shit and will continue to be shit you have a clueless manager and clueless players
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Alan Royston
(@pagechord) reported
from
Bredbury, England
@judythevet @FreeviewTV @SkyUK I'm sick to death of constantly turning the volume up and down on the TV. When news items switch to prerecorded stuff. Ads, especially daytime funeral plans. Do they think I'm deaf. You only had to set the sound once, now it's continuous turning up and down.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam I think you are missing the point….your wifi reliability is poor and customer service isn’t much better.
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Si
(@ivyrose22xx) reported
@SkyHelpTeam Can’t call anyone other than a landline. Been since 3pm this afternoon… terrible sevice
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Will Vieri
(@VieriTweets) reported
@SkyHelpTeam when I make a call outbound, it tells me “the number doesn’t exist.” Looks like thousands of others are having the same issue. What is going on and when will it be fixed?
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam Why do I need to PM? It’s no secret you charge the Earth for your services that quite frankly aren’t worth it. I have been a customer for 18 years I won’t be for another 18 unless things improve substantially
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Tim Alloy
(@steelyhoops) reported
Spl games not on the telly again. **** you @SkySports no watchin that take English cup pish
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William Hart
(@William57453529) reported
@SkyHelpTeam Any news on a timescale for this issue to be resolved!
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Button1987
(@19870830N) reported
@chriswoodhouse7 @SkyHelpTeam Exactly The same issue!
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daz_afc
(@dazzocr) reported
@SkyHelpTeam The problem I'm getting only seems to be when I'm trying to call people on o2. "The number you are calling no longer exists"
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ethanlso
(@EthanMa75275693) reported
@SkyHelpTeam Can you give us a reply pls about what’s happening because your customer service is just poor it’s been down for hours, give us a sufficient answer instead of saying oh we are working on it
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Vicky Pac-Pomarnacki
(@vickylouiseuk) reported
@SkyHelpTeam I haven't spoken recently, as every time I call the waiting times are horrendous. Last time they weren't very helpful, eventually sent new sim at my insistence, but with today's issues where I can't even make a call, it's getting ridiculous.