Sky Outage in Whitnash, Warwickshire, England

@SkyHelpTeam @whyalice2 Sorry sky!! You never contacted me I had to ring you! 😠 So that's a lie!!!

@SkyUK when are you going to sort out the internet it has been going down all week 😡

@Dope_AF_Scotty @SkyHelpTeam Had an engineer out today. Said the problem was at the exchange and that it was expected to be resolved tomorrow. We'll see!

@SkyHelpTeam @OmbudServices Oh thanks send me to a page to go through things we’ve been through repeatedly with support when they eventually reply to messages and the phone.

@OmbudServices @SkyHelpTeam is utterly inept at dealing with crap connectivity through their hub making skyq useless, poor internet, constant dropouts and loss of connections. They won’t even acknowledge a complaint. Keep being fobbed off to messenger who are just useless.

. @SkyUK really need to sort shit out, spend a quarter of my income for good internet but it's always going off and it's not like they even compensate for the loss of internet

@SkyHelpTeam absolutely exasperated - almost 2 weeks without TV due to unknown issue with main SkyQ box. Called x 4. Told would have engineer 14,15 or16 June - nothing - no courtesy call, no TV and 5 yr old daughter who wants to watch but cant @cartoonnetwork - txs for nothing

@SkyHelpTeam speaks endless amounts of bullshit, I just rang them for them to tell me I will never need an upload speed higher than 1.2 Mbps. I cannot stream, I cannot upload videos. I cannot ******* do anything! 😤😤😤

@SkySports can Tyler stop droning in about playing out from the back like some lump it up the pitch dinosaur. It’s not the principle that has cost us it is the poor execution.

@VirginMediaCorp your call centres are a joke and your internet service is worse. Soon as I finally get through to the cancellations team I am ringing @SkyUK...But at this rate I might not get through until next Thursday

@btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

@MeatBadness @SkyUK @TeamSky Hate to bearer of bad news but not much truth in what you say

@SkySports you’ve had all week to go over the course, the contenders and the build up. Stop cutting away from the golf to show us stuff we don’t want to see. If I tune one to sky sports golf, it’s because I want to watch golf, not someone I don’t give a damn talk about it!!

Stop apologising for bad language 🙄 it’s game of football ffs #SkySports

@SkyHelpTeam can someone please help me get this sorted. Current service ends on Monday, I need a resolution. A month should have been long enough for you to sort.

@SkyHelpTeam my sky says no satellite signal, but the internet is fine and Netflix still works on it. I’ve turned off and on.....

@SkyHelpTeam Been on the phone for the last 30 mins trying to get through to the customer service department and still waiting very bad service this is from sky 😡

@SkyHelpTeam @SkyUK why is it that sky is making me wait for over 30 mins and still waiting on the phone to get through to customer service department very poor service from yourselves 😡

@SkyUK when you do everything by the book cancelling your subs you don’t cancel your DD Sky take your money and then use the excuse the bill was already generated so wont refund you unless you call back in a months time!!! Won’t be going back there

@skybluedicko @SkySports @TAGHeuer He’s never wrong mate apparently 🙄

Dear @SkySports I shouldn’t have to go looking for football on the red button nobody in there right minds wants to watch football greatest over a live football match you idiots sort your shit out #*****

How crazy would it be if the £60 I pay @SkyUK every month actually provided me with a service that works 🤔

Can't believe I still got 5 more days to @SkyUK come to fix my sky

@SkyHelpTeam And now we’re told we’ll get another update on the 12th. This is really poor.

@SkyUK - so when you ring Sky to cancel your contract and the guy is trying to get you to stay because you have been with them for so long - he then quotes you a price that is more than you are paying for a service that you are obviously not satisfied with!

@kevdon40 @SkySports Ruined a lot of people’s weekend that mate 👊🏻 sky gonna get some shit that night 👊🏻

@SkyUK really disappointed that my parents are being forced to move house after 50 years due to HS2. They have to move house which they weren’t aware of when they took out a new contract with Sky! You now want a cancellation fee! Shame on your customer service

@SkyUK appalling service from sky. Promised broadband on the 29th Oct, 2nd, 3rd,4th, 5th Nov. Still nothing. SkyUK blaming @OpenreachGB

Excuse me @SkyUK @SkySports my son Henry has just asked why can’t we hear Leeds today.. have sky turned them down as it’s too quiet 🤫

@SkyUK sort your shit out! We pay a lot of money to you every month and have done for 8 years! I’ve tried to download a film that I purchased off you 6 years ago to watch but had to cancel it after 3 hours! Wasn’t even 1/3 done!😡.

@SkyUK I don’t want Fibre WiFi for another £27 a month there was nothing wrong with my WiFi till you brought it out I had no problems so stop pissing about with my signal or I will change suppler your getting on my tits now 😡

@SkyHelpTeam Broadband been down in CV7 for 48hrs hours and still no response from you ... please advise. Is there an known issue?!!

@SkyHelpTeam is there a problem with the internet in the Coventry area ?

Girlfriend: "why isn't the internet working" Me: "I don't know, I'll take a look" ***gets out if bed*** Me: "I know why it's not working, it's raining and we have @SkyUK "

Gave my notice of service termination with @SkyUK 2 weeks ago after 16 years of customer loyalty. Would have expected some effort from them to keep my custom. Especially after @virginmedia have moved in our area.

Well @SkyUK are the biggest bag of ****. No internet for 5 days? I work from home. Am I supposed to go write some letters and pop them in the post to clients? I don’t even know where the nearest post box is. **** it I’ll get a carrier pigeon.

@darrangilpin @SkyHelpTeam Spot on Darren. I’ve tried the “turn off the fingerprint id” route that was suggested on the forum etc. What really annoys me is Sky has known about this issue for nearly a year & seemingly done nothing. No issue with any other apps. (“Annoys” was the polite way of putting it!)

@SkyHelpTeam They’re the same issues people have been experiencing since last year! Sky Sports Mobile TV App won’t recognise subscription following phone upgrade. Take a look at your community forums. They’re full of threads & the app is full of negative 1 star reviews. I’m cancelling.

@SkySports @SkyUK Does anybody on your team ever look at the sky mobile app reviews? There must be hundreds of us by now not getting a service since upgrading our phones & the lack of response from sky is appalling!

@SkyUK your customer service is shocking! Your broadband in even worse and your charges are crazy! #dontknowwhyibother #onhold #broadband #poorcustomerservice #Sky #getmeNowTV

@SkySports worst performance is your director in the 1st half. Missing the action with repeats #arsenalmancity #PremierLeague #SkySports

@SkyHelpTeam my internet connection has been down in Coventry since yesterday. I need it for work purposes over the weekend and been told it could take 5 days for an engineer.

@virginmedia sorry virgin media but with no UKTV channels available it’s back to @SkyUK , your customer service is terrible and #tivo box is crap compared to sky plus! After only a year, It’s time to move back to a proper media provider! #savedave

@SkySports this live athletics is so poor . Have scene anything live yet all we are getting is interviews with highlights even though we can hear the crowd cheering live in the back grown

@struthseeker72 @SkySportsPL @SkySports Def pen. This is where VAR falls down.

@johndcuthbert @SkyHelpTeam Problem is they said that they send everything confirming it by email and have cooling off period so technically even if didnt explain on phone they have me hostage! 🙈 Last time I make any changes! 18 months and whole thing getting cancelled.

@GhanaMancity @SundaySupp @SkySports @neilashton_ @johncrossmirror @SamWallaceTel @Ian_Ladyman_DM Goal was correctly ruled out coz of the change in law about handball. VAR is only checking "clear and obvious errors" and "serious missed incidents" not every challenge

@SkyHelpTeam Forget it. I'm just going to phone up and cancel, this is beyond a joke now.

@hollycammidge @SkyHelpTeam If they didn’t explain it on the phone they have to cancel it as you did not agree to the 18 month contract. I had the same issue.

horrible ***** *****!! 🤬 bet nothing gets done about it either as Liverpool seem to shit out golden nuggets lately 🙄😡!! #scum #LiverpoolFC #Southampton #SkySports

@SkyHelpTeam Sky box replaced 2 weeks ago due to fault, already broken, can't send engineer for over a week, or send replacement box. Imagine if Netflix was down for a week, and Sky is double the price. Very poor.

@MHforMen @SkySportsPL @SkySports But he did see it, he was looking straight at the incident and didn’t give it, therefore it was a clear and obvious error and should have been overturn

@SkyUK your installation guy arrived Thursday. Said he couldn't install TV and would be sending "Swat team" over the same day or by latest Friday. Today is Sunday and radio silence. Can you make sure were not paying for this + fix asap

@SkyHelpTeam @SkySports The link I was sent last night for support this morning doesn't work. Please advice further.