Sky Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Hammersmith, Thornton Heath, Croydon, Hounslow, Hampstead, Islington, Southwark, Reigate, Ilford, Camden Town, Redhill, Tower Hamlets and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hammersmith |
Internet | |
| Thornton Heath |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Obz
(@OBZ666) reported
All in all, a terrible experience. @SkyUK @SkyHelpTeam. I would not recommend Panther Logistics to anyone.
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Prince aleila
(@AlembaDavid) reported
@SkySports Yaaah at times we will blame him for making poor decisions at critical moments ... Like taking tieney out and bringing Tavares who keeps on miss passing the ball
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Terry Coghlan 💙
(@TerryCoghlan1) reported
@SkySports Some people are coward's wouldn't dare say it to his face horrible people out there
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Schuurbeer #woordkunstenaar
(@schuurbrand) reported
@Sue99126139 @SkySports Sokking whinington’s dik gives you that bad taste in your mouth probably johnnyboy!!
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Video History Snippets
(@VideoSnippets) reported
@SkySports I was always told whatever you do in life don't be a ****! Jude was never told this I feel.
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Danny Rosamond
(@DannyRosamond) reported
@SkySports please never allow BT to outbid you for any Ashes series again.
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Pamela jane
(@2mum4) reported
@SkyHelpTeam hi.. I can't log into the mysky app.. is it down ?
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The Cow 🐮
(@MauTheCow) reported
@SkySports Hey, can you help getting some answers on “why is Vuse allowed to sponsor a car while Marlboro can’t? Doesn’t it seem hypocritical one cigarette company not being allowed, or one “sector” of smoking companies not allowed?”
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ᗩᗪᖇIᗩᑎ ᗯOOᗪ
(@adeshere) reported
@SkyHelpTeam recently when I record Hollyoaks on E4 , it records for 2hours instead of 30mins (skyQ) Never used to do that
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**** The Dastard
(@Dickster27) reported
So #TheAshes is on BT Sport. That’s actually bollox really. Should be on terrestrial or @SkySports at worst. What the hell is it doing on BT?