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Sky Outage Report in Thornton Heath, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thornton Heath, Greater London, England 03/02/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Poplar, City of London, Paddington, Croydon, Hackney, Tower Hamlets, Hounslow, Reigate, Kensington, Ilford, Bromley and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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Sky Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • andy_stedman Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • robin1302 Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • LJS111 Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • Bigglesdaf Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England

    After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @SkySports Terrible goalkeeping. End of...

  • PawelSzpinek V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • b7xt2mw4pz I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • CraigWiIIiams Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleMolyneux Kyle Molyneux (@KyleMolyneux) reported

    Makes me laugh when @SkySports commentators apologise for a player's bad language at 10pm. #CRYMUN #ManchesterUnited

  • ollie_rfc ollie huxford (@ollie_rfc) reported

    @SkySports Wtf what a dive! Tom Daley would be happy with that one.

  • MickFerry Mick Ferry (@MickFerry) reported

    Apart from Shaw and Henderson, that was truly truly awful. I think the players know that nobody will bollock them for it. Are they arsed? They don’t seem bothered. #ManUnited #SkySports

  • Alan_Howell Alan Howell (@Alan_Howell) reported

    @Jack_Howell @SkySports That’s the problem though isn’t it, if he hadn’t dived and made a meal of it he’d have got the penalty without a booking

  • AndyCJessop Andy Jessop (@AndyCJessop) reported

    @SkySports Ref was miles away.. awful decision...

  • Stu_Buchanan Stu Bucks (@Stu_Buchanan) reported

    @SkySportsPL @SkySports English premiership at its best...worst league in the world another borefest for sore eyes shocking standard of football yet again

  • fitzy89 Robert Fitzgerald (@fitzy89) reported

    @SkyHelpTeam we're a business leased line customer in Southwater (RH12 9UF), been off now 9.5hrs and are desperate for resolution. Please can you provide an ETA? Where is the fibre break and how extensive is the damage?

  • lifesagoodone jurjen lunshof (@lifesagoodone) reported

    @SkySportsPL @SkySports United would not get away with playing this poorly if the fans were back. Very very poor game from United

  • sean_pagett Sean Pagett (@sean_pagett) reported

    @SkySports don’t worry about the quality of picture Sky at least it hid most of the diabolical football from what I could see terrible game of football

  • finastokie Mark Finer (@finastokie) reported

    @SkySports What sort of stupid ******* question is that