Sky Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, Hampstead, Islington, Hounslow, Poplar, Hammersmith, Wandsworth, City of Westminster, Camden Town, Southwark, Croydon, Northolt, City of London and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hampstead |
Community Discussion
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Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice
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Sofoodie
(@ShonaO) reported
from
Poplar, England
Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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wiggo sweeney
(@sweeney31) reported
from
City of London, England
@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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shamza
(@shamza86650083) reported
@SkySports Really?Redbull cheat & have an unfair advantage & Max says they want to slow them down, is he for real. The only reason they are faster is because they have cheated! , compared to the feast of the #F1 teams. & @fia @F1 want to offer them some deal, how pathetic #FIA
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Maxmus and Lexter
(@maxmusandlexter) reported
@SkyUK @PaulMags @SkyHelpTeam Shame that the sky q mini never got the 4k etc never understand why not as really that’s a streaming bow too yes you will say hardware but I would say one could have been made.
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Mark Hankin
(@8gzd8k76nM) reported
@SKYARESHIT @JustMeNic @SkyHelpTeam You should go and fix it then Dan
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#theBeadDealer🧚🏾♀️
(@tiffanyr0x) reported
@RoseDAnnor @SkyHelpTeam Sky broadband is the worst!
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sue nugent
(@sue4formulaone) reported
@SkyHelpTeam when is the outage goin to be fixed, still no internet/wifi , sky q boxes not working properly, mini boxes not at all 3rd day now, no updates or info
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Sheikh Islam
(@SheikhI01858403) reported
@SkyHelpTeam @SkyUK - Example of how bad your security is. I used to be cmr 10+ years ago. You have added my email to a new cmr and sending me sensitive details. I have wasted my time calling you and flagging it but nothing happened. How bad is your IT/Cyber team 😯😯 ????
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Charlie Jane
(@charles900) reported
@JustMeNic @SkyHelpTeam @OpenreachHelp 100% agree! I understand there’s an issue - but the fact Sky have told me openreach have provided no updates since last Friday suggests it’s been forgotten about! I’ve got a weeks holiday next week and not having internet is greatly going to affect my plans!
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Ryan Sumner
(@ryanhsumner) reported
@SkyHelpTeam more than 2 weeks without Internet. Clearly the resolution required is not on the agents script. Had to spend hundreds of quid on mobile data, still no closer to a solution in spite of several assurances.
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Christopher Thomas
(@Chris_Thomas226) reported
@SkyHelpTeam Thanks for checking in, basically not! I tried to upgrade and pay a small upfront charge but the links they kept sending me wouldn't work and I was stuck on chat for over an hr! I had work to go to and they wouldn't help! I mean as a valued customer they could have helped more
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💫
(@RoseDAnnor) reported
Day 3 of no internet...I have work to do, half the house runs on internet and when I call @SkyHelpTeam it just says 'we know there's a problem. We have no other information for you' Can't use my phone as a hotspot anymore. I need a new wifi provider because this is diabolical