Sky Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: Dagenham, Ealing, Holborn, East Ham, London, Leyton, Hampstead, Paddington, Croydon, Blackheath, Poplar, Hackney, Redhill, Cricklewood and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Wi-fi | |
| Dagenham |
Wi-fi | |
| Ealing |
Internet | |
| Holborn |
Internet | |
| East Ham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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Jeff A
(@Jeffwiverjay) reported
from
Ilford, England
@paulgreenwood5 @SkySports Are you really that stupid?
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Kal
(@GoonerKal) reported
from
Eltham, England
Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.
-
ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Are there problems in the SW2 area today? Terrible internet access.
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.
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Chris Wright
(@chriswright35) reported
from
Hackney, England
Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for WEDNESDAY. **** 2020!!!
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Paul Harris
(@yoface43) reported
from
Paddington, England
@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Charlie M
(@Charlie628) reported
from
Paddington, England
@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Colin 'Tails' Taylor
(@colintaylor1986) reported
from
Hackney, England
Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
@SkyHelpTeam are you actually ever going to reply? There’s no way to get hold of you lot, you can’t keep ignoring customers who want to downgrade their package. Since April I’ve been trying to cancel part of my subscription and you just plain ignoring or hanging up on me.
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
-
⚒️
(@LewiBizzle) reported
from
Poplar, England
@SkySportsPL @SkySports Never intentional, poor decision.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Lizard King.
(@romeorodrigez) reported
@doublejbrown @SkyUK Same, platinum 10 years never missed a payment failed credit don't know why, seriously thinking of ditching them.
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Arsenal Therapy
(@TherapyArsenal) reported
@SkyHelpTeam hi can you tell me what’s going on in my area please as sky isn’t working, says satellite signal issue. Not been working last light just after a little bit of rain. Still not working, tried restarting it etc How long is this likely for, I’m missing football games
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Stuart Mallen 🏴🇪🇺🏳️🌈
(@StuartMallen) reported
.@SkySports @SkyFootball @ScotlandSky CAN THE COMMENTATOR STOP SHOUTING DOWN THE MICROPHONE! It’s so annoying! #Heartsvceltic
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Kris
(@KrisF1980) reported
@SkyHelpTeam I really want to give back my sky glass - it is useless! It’s not getting any better. Now it keeps going black and turning off!! I don’t want to keep fixing/rebooting I want you to have it back, fix it and then when it’s actually ready for use give it back!
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Chelsea Fc TV
(@PLEASUR15700893) reported
Graham Potter: "The world has gone upside down if they're talking about my hair, beard or clothes. I suppose it's better than [when] you're under pressure or your job's on the line. It's just good, harmless fun!" (@SkySports)
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Carl Jackson
(@jacko_cfc) reported
from
Portsmouth, England
Why ******** SkySports keep asking people like Keane their thoughts on Ronaldo because he can do no wrong!!! Now he's saying the current Man Utd manager was wrong asking him to come on as a sub for the last few minutes midweek....... HE'S THE ******* MANAGER!!!
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Sam Mumford 💖👨👩👧🐕💖
(@samdmumford) reported
@SkyHelpTeam And I have lodged a complaint and they have closed it as feedback!!! Feedback does not help the other customers who will read this on face value and be impacted financially
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Chris Neil
(@chris_neil29) reported
@SkyHelpTeam is broadband down at all in the NE28 area? My connection just cut out but your status pages are saying there's no issues. Thanks.
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Jon Rowlands
(@rowlandium) reported
@SkyHelpTeam Thanks for the reply. Will await the fix, but can I suggest an option for tile or list view? The ordering of the tiles seems random and the series link seems to be missing episodes and doubling others. Also no ability to delete a whole stack it seems? It’s very clunky.
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Mister_Oppa
(@SolidTheHuman) reported
@LebaraMobileUK Honestly, just having usable signal where I live @SkyHelpTeam mobile is useless here. And this is in a pretty big town.