Sky Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: London, Holborn, Southwark, Camden Town, Tower Hamlets, Bermondsey, Kensington, Islington, City of Westminster, Croydon, East Ham, Hackney, Ealing, Fulham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Holborn |
Internet | |
| Southwark |
Internet | |
| Camden Town |
Wi-fi | |
| Tower Hamlets |
Wi-fi | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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Bernardine 🇬🇩🇬🇧
(@Berniebee8302) reported
from
Islington, England
@SkyHelpTeam what is going on with the board band issue?
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Lacey
(@MattyBlackout1) reported
@SkyHelpTeam is there an outage in the Egham area? My broadband hasn’t been working since last night and I haven’t been able to fix it.
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Campbell Macgill
(@macmacgill1) reported
@SkySports I’m sure a few quid will sort this out,poor guys must be on their uppers.
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garyhillgorg
(@garyhillgorg1) reported
@Wayne501Mardle @SkySports Wayne I have to say GREATEST tournament EVER! Only “down side” was you kept being dumped with Laura. She is terrible, you carried her every time. I think a new “era” is coming!
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M Owens
(@MOwens237) reported
@SkyHelpTeam changed to Sky broadband @SkyHelpTeam , only for them to cut off my service ! NO internet, no TV. Will fix it in 5 days time!!! 🤮. No use making complaint, cant get it fixed sooner 😡
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bungle
(@Thelifeof_alex) reported
@SkyHelpTeam have been having problems with internet connection postcode TW2 for a few days, it keeps dropping out? Nothing has been moved is there something that can be done? Many thanks
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stacey stonier
(@StonierStacey) reported
@SkyHelpTeam Absolutely disgusted by the service, internet is constantly out, time to get OFCOM involved, your in breach of contract by not providing the service I’m paying for
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James
(@James_ftbl) reported
@SkySports there goes all the ppv sales down the drain
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James Cliffe
(@JCliffe22) reported
@SkyHelpTeam Will an engineer be sent out today to try and fix the localised issue then?
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James Cliffe
(@JCliffe22) reported
@SkyHelpTeam there must be an issue in Bourne, as others have the same issue of the internet not working, but when I rang the helpline they have said there are no issues?
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kerry vye
(@kezza1452) reported
@SkyHelpTeam can you tell me why my bill has increased £20 pm without warning?!! Your customer services number won’t allow me to wait the 20 minutes if I wanted to to get this resolved