Sky Outage Report in Thornton Heath, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Lewisham, Camden Town, Hackney, Islington, Tower Hamlets, Paddington, Wandsworth, Bermondsey, Leyton, Sevenoaks, Ealing, Holborn and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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BSmith
(@BrendaSmiffy) reported
from
Poplar, England
@sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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( sqooqgiq )
(@louisegm1) reported
@SkyHelpTeam I've actually been a customer since 2015. My son moved in during 2020 and we got a great broadband deal for £21 a month! I only have broadband/phone line
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Reg Wilding
(@RFWilding) reported
I CAN'T STAND this ************ @SkySports has on the basketball @TheHoopGenius He's ******* awful! 😭😭😭. Just pay for the US Coverage like when it's on TNT pleeeeease #NBAFinals
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Antony Capostagno
(@techguy112) reported
@SkyHelpTeam I have 4k UHD through my skyQ if I have Netflix with sky will I also still get 4k Netflix on my other TVs on Netflix as I just use the tv apps . I do at moment as pay for Netflix separate #help
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olú
(@fujikirako) reported
skysports coverage of the NBA is so funny. they have these British guys with their awful accents asking Tatum stuff. just have Americans run the goddamn thing.
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Toon Fleet
(@ToonFleet) reported
Hi can you help I pay lots of money to you and my internet down all the time so can you pay my money back I get some one new and best you give up on board band has your not any good at it @SkyHelpTeam
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Pervez Hassan
(@PervezHassan10) reported
@SkyUK #good@morning guy's i've an idea if you really want to save fuel instead of running to showroom snd buying #EV which i dis like drive like you're carrying #EGGS whole bag full of it trust me it does work or if u've newer car go for connected and never press sports B 😎👍
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billy sqinia
(@gbercan) reported
@SkySports players should b able to play where they want. They don't get any help from the pga when yr a fringe player. not like team sports where they get paid whether or not they play
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simon
(@simoniscreative) reported
from
Lowestoft, England
Hey @SkyHelpTeam you know my broadband contract that should have cancelled on the 18th of may, when are you going to get round to cancelling it??? I don’t really want to pay £40 per month for a service I don’t use!
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Lau
(@LauKParker) reported
@SkyHelpTeam Please tell me how I can contact the Mobile Help team online? My phone is still not working, the SIM still says its in the process of being activated and it's been over 24 hours, I need a working mobile asap.
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Amandeep (Emma) Stevens
(@dilemma1979) reported
Ongoing issue with @skytv @SkyHelpTeam since March. Had a lengthy conversation with Michelle in technical on Tuesday. Promised me a call later that day, guess what, no call. I will no doubt get told to DM to resolve, and it will go on & on #skytv