Sky outages and service status in Thornton Heath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Thornton Heath, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 12, 9:54 AM GMT+1.
- Internet (53%)
- Wi-fi (28%)
- TV (10%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Thornton Heath come from postal codes CR7 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, City of Westminster, Southwark, Purley, Fulham, Lewisham, Thornton Heath, Mitcham, Wallington, Carshalton, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 10 hours ago |
|
Wandsworth
|
Internet | 11 hours ago |
|
City of Westminster
|
Internet | 13 hours ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Croydon
|
TV | 3 days ago |
|
Southwark
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
6 recent signals
4 recent signals
4 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Maria D (@Maria_MsBlueSky) reported from Merton, England@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, EnglandHave they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Dave (@Dave_mfc87) reported from Camberwell, EnglandThird world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Phil Carter (@PhilSCarter) reported from Bromley, England@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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Sarah Jones MP (@LabourSJ) reported from Croydon, England@SkyHelpTeam any idea how long the problem will last in south london?
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Charlene Peachey (@Peachey_79) reported from Wandsworth, EnglandHey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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🏴🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, EnglandAnyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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s ldn (@shaks_ldn) reported from Lambeth, England@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AJ (@Isabelline1) reported@culturaldude @SkySports Do we have any ability to change the stupid leaderboard updates, that regularly omit any golfers not in the top ten. Is it an Americanism or what?
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Namdalla (@Namdalla93) reported@vkon1 @SkySports Biggest issue I have with this is that Brobbey's intention here is to hurt Romero / Kinsky. He gains nothing from this, he just wanted to push Romero into Kinsky...that's really poor even if you look at it as pro to pro. Endangered an opponent.
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Angela Deschner 🏴 (@anjiedeschner) reported@culturaldude @SkySports Just showed Fleetwood putting but only his upper body 😳 couldn’t even see the putter never mind the ball 🙁
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dave chase (@davechasethfc) reported@thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.
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Lord Martin (@StunneR_OTD) reported@FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.
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Martin Rayfield (@MartinRayfield) reported@SkySportsPL @skysports I pay a lot of money each month for Sky Sports and you never hire an ex Spurs player to commentate on our games! Yet hire an ex opposition player every time! Who are so biased, what is the point! You’ve got Dawson and Sherwood! #spurs
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Bob Gardiner (@bobgardiner) reportedWatching The Masters. The advertising is awful. @Sky I just turn off the audio. However, the Rolex Hour is far better.@SkySports
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BehindBlueEyes (@happy_jack67) reported@SkyUK quite possibly the worst experience ever. Paid for gigafast and so far a nightmare. Engineers Wednesday and Thursday and still disconnecting every 20 mins - avoid at all costs #sky #skytv #skybroadband
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Sherlock (@TheForceFed) reportedWatched Brobbi take him out earlier with nothing, then this silly **** commentating has a problem with that tackle. **** off @SkySports, *****.
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Ross Halliday (@RossHalliday) reported@JakeMarsh18 Unfortunately, it’s on of the best bits. The coverage on SkySports is horrible.