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Sky Outage Report in Thornton Heath, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thornton Heath, Greater London, England 01/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, City of London, London, Hammersmith, Hackney, City of Westminster, Islington, Ilford, Newham, Wandsworth, Paddington, Croydon, Brentford, Camden Town and Hounslow.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark E-mail
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • dan_lazard Dan Lazard (@dan_lazard) reported from Ilford, England

    @SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • jclocksmiths jc.locksmiths (@jclocksmiths) reported from Bromley, England

    Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • annehelen001 anne parsons (@annehelen001) reported

    @SkySports She sounds really big headed. Lets face it, Ribakina didn't have to raise her game an awful lot to beat ER. I think, ER thinks she's better than she is.

  • cj5820254932484 cj (@cj5820254932484) reported

    @SkySportsPL @SkySports wtf thats 3 weeks in a row now that decisions have gone chelseas way, the eze free kick that should have stood, there was a clear foul for the second goal against West ham which wasn't even checked now another goal ruled out, chelsea are cheats

  • SerpentEmpress_ Cheryl 🐍 (@SerpentEmpress_) reported

    So @SkySports ain't showing the Walsall or Wolves matches. Sort your **** out Sky Sports!! I don't pay £30 a month for nothing!! #football #Northampton

  • ceilin_ngoc ceilinngoc (@ceilin_ngoc) reported

    @themagic_tophat @SkySports It is matter of personel! Hire foreign officials. Turn this into a professional jobs with high standard, who is bad will get laid off.

  • AlisonGarner2 Alison Garner 💙 (@AlisonGarner2) reported

    For goodness sake @SkySports get your act together..31 mins of the @SalfordDevils match unseen cos of technical issues and now no sound on the Hull v keeps match. Remind me again why my bill is so high??????

  • Arsenic_L Pallbearer of HK (@Arsenic_L) reported

    @themagic_tophat @SkySports @FA_PGMOL keep ruining football. But so what? There's no review mechanism. If you point out a mistake, you got punished. PGMOL is corrupt & dictators as ****. Machine for game fixing.

  • GunnyMark mark (@GunnyMark) reported from Seapatrick, Northern Ireland

    Yet again @SkySports super league coverage NO SOUND why do we pay for this 💩 service.

  • steve_lowthian STEVE LOWTHIAN (@steve_lowthian) reported

    @themagic_tophat @SkySports I agree it’s nonsense but it’s like I said the other day there are too many people (including yourself) that are suggesting a foul is a yellow a step on a toe is a foul or a bad challenge is assault- football and footballers today are too soft.

  • safpatel_ Sarfaraz Patel (@safpatel_) reported

    Hi @SkyHelpTeam, my Sky TV was cancelled on Tuesday and reinstated on Wednesday, but it still isn’t working. I’ve spoken with multiple advisors and done all troubleshooting. My account shows as pre-active, so it seems like a provisioning issue. Can this be escalated? Thanks.

  • GB1788 GB (@GB1788) reported

    This bird is commentary needs to be fcked off. Isn't their day because of the poor officiating. Skysports never fails to be ****. #CHEFUL