Sky Outage Report in Thornton Heath, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: Tower Hamlets, Southwark, Croydon, City of Westminster, London, Southall, Poplar, Dagenham, Ilford, Fulham, Ealing, Islington, Bermondsey, Hackney and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
||
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Lloyd EC
(@DJ_Lloyd_EC) reported
from
Crayford, England
@SkyUK New customer just moved into our new home. £96 a month for sky, definitely not paying that👎🏼👎🏼
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sweelee
(@sweelee1) reported
from
Bromley, England
@SkyHelpTeam internet not working but was fine this morning. Is there something going locally?
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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D_mords
(@dan42388767) reported
from
Islington, England
@SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Maybe @SkyHelpTeam can help?
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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NathanLewis
(@NathanL68388590) reported
@radisic123 @SkySports The current government are defunding the NHS, should they refuse to treat all people who voted for them? The current government also have defunded the cops, should they refuse to work?
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Matt White
(@MattWhite01) reported
@SkyHelpTeam are the any issues in the SS2 area? My internet has been down for a couple of hours and also cannot call out.
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Jon Kirk
(@CookieWFC86) reported
& apparently our TV & broadband is now down until the 30th November what the actual F!!!, did Virgin email us? Call us? Nope we waited 2 hours to find that out, I definitely think I shall be giving @SkyUK & @bt_uk a call, as there’s no way their customer service can be that bad!
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ed
(@Hero_of_Kvatch_) reported
@SkyUK I’ve been trying to cancel parts of my package for 3 days now and keep having to call your numbers, struggling to pay for thing as it is just now, no idea why I can’t cancel them online. Absolute joke. But yet if I cancel the direct debit I’ll look bad on me..
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DΣVᄂIП
(@DevlinTrn) reported
@SkyHelpTeam Tried you can't get them, full stop, I will just call bt tomorrow and get them to take over the contract. I came here as the last resort as I had done everything else, this is a waste of time. I will be screen shotting this for my complaint.
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Dan Warelow
(@_dan_82) reported
2nd time it's dropped again today any help out there Help team? @SkyHelpTeam
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Chelsea Bunz
(@ChelseaBunz893) reported
@SkyHelpTeam internet down again in Telford, any reason for this reoccurring problem ??
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D O'C
(@Artdandelay) reported
@SkyHelpTeam @SkyHelpTeam hello are there any known issues with sky q connecting to Internet. I have exhausted the online troubleshooting & cannot get my box to connect to my sky hub.
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MrsManUtd01
(@MrsManUtd01) reported
Yo @SkySports! I don’t like this app update! Why would you take out team formations being shown? So stupid!
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Dane
(@danejustinleaa) reported
@SkyUK I have tried calling several times over the past few weeks to discuss an issue with my billing and a refund but every time I get the phone put down by your automated service. This is so frustrating as your website is no help either! How can I speak to an actual human?