Sky Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (63%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent Sky outage reports came from the following cities: Dagenham, Bermondsey, Tower Hamlets, London, Ealing, Wembley, Streatham, Wandsworth, Southwark, Holborn, Islington, Belsize Park, Croydon, Thornton Heath and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Total Blackout | |
| Bermondsey |
Internet | |
| Tower Hamlets |
Internet | |
| Tower Hamlets |
TV | |
| London |
Total Blackout | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam your support is bloody awful!
-
NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
-
A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
-
Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam So when did Sky take over my service please??
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
-
Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
-
Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
-
justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
-
Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I need help with my account. Why don’t you have any basic account support?
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam This is so slow!!
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dale Farrow 💙
(@DaleTheBassman) reported
@SkyHelpTeam Hi, just had a call from someone claiming to be from Sky saying there was suspicious activity coming from our router over the past few days and mentioning we need more security. This came from 01472 466239. We had issues at the weekend. Could this be a genuine call?
-
Liz
(@redliz) reported
@SkyHelpTeam can you please explain why I am being billed when I habe had NO SERVICES at all since December 22? And why your phone service is so ******* useless ?
-
Peter Etheridge
(@PeterEtheridge8) reported
from
Higham Ferrers, England
@SkySports Too many poor referees in the PL. Don't deserve applause.
-
David Nabarro
(@Nabby81) reported
@SkyHelpTeam Hi , in an 18th month contract happy with everything but moving and just found out can't have a dish at the flat and BB is 11mb max ..can I cancel my contract ?
-
Sωeet ᗰoიkeყ ፐυeѕdαყ
(@SpergenFlergen) reported
@SkySports Wonder if it was a purely ‘best national team’ decision or a ‘avoid the country that is clearly flushing itself down the toilet’ decision...either way, good choice.
-
steven whittaker
(@p1nsonpipers) reported
@SkyHelpTeam I was gifted a free sky store movie voucher yesterday due to some poor service. This came via email. When I clicked onto the link it says credit sent to my account, however it hasn't been. Any reason why this would happen?
-
paul cawthra
(@1972pic) reported
@SkySports @MARTIN_THFC If I were a ref I’d expect to be hated by both sets of fans at some point for either making or to be perceived to have made a bad decision they are paid for what they do they must realise how fans feel about them rightly or wrongly another waste of time I shan’t be taking part
-
Sascha Mullen 💙
(@SMullenHV) reported
@virginmedia Yes already done that. We have 2 issues, 1. The incoming speed is 119mbps (paying for 500) and 2. WiFi speeds are significantly reduced. Do I need to be considering @SkyUK??
-
Chris Briggs
(@ChrisBr99302682) reported
@FezphotoMike @KirstyW57618554 @SkySports I'm not saying all parents and coaches abuse refs some are nice and you can have a laugh with but in some cases I've seen it happen even u15s level parent abusing me and all we can do is report it. Adult football especially males is worst as players think its ok to abuse refs
-
Why?
(@rosski_78) reported
@SkyHelpTeam hi there, is your tech team able to remotely diagnose issues with the Sky Plus box and / or tell how often it’s been used?