1. Home
  2. Companies
  3. Sky
  4. Stretham, England
Sky

Sky Outage Report in Stretham, Cambridgeshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Stretham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stretham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Stretham, England

The most recent Sky outage reports came from the following cities: Cambridge, Ely, and Red Lodge.

CityProblem TypeReport Time
Cambridge Internet 1 month ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stretham, England

Latest outage, problems and issue reports in Stretham and nearby locations:

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • SteveBanham
    Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • KerryMarieCook
    Kerry Cook (@KerryMarieCook) reported from Chatteris, England

    @SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?

  • BirdiesBro
    Bro's and Birdies (@BirdiesBro) reported from Caldecote, England

    @GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !

  • jasonhelenmille
    Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England

    @SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.

  • wozz422
    Wozz422 (@wozz422) reported from Waterbeach, England

    @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • markinapub
    Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • DavidB2791
    David Burchell (@DavidB2791) reported from Soham, England

    @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

  • TimtheRed54
    Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?

  • chrisbeaumontuk
    Chris Beaumont (@chrisbeaumontuk) reported from Downham, England

    Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???

  • Briareos35
    Steve Collins (@Briareos35) reported from Littleport, England

    @SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • warriordotcom
    S.... (@warriordotcom) reported from Cambridgeshire, England

    Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔

  • warriordotcom
    S.... (@warriordotcom) reported from Cambridgeshire, England

    @SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam I'm being completely blocked from talking to your customer support team and denied my rights to cancel my broadband within my cooling off period/broadband guarantee. Can someone please talk to me?!

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam Surely you can check im actually in a queue if i provide the number i called from or my account details? I feel like an idiot sitting here in silence for over an hour now

  • djones1509
    Derek Jones (@djones1509) reported

    @SkyHelpTeam I have sent you a DM, please respond. I'm not an existing customer, nor do I want to join! :)

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. To date this year I've lost 26.5 hours of work time due to the internet being down and counting. Could you please be advise on the complaints and compensation process?

  • TheCaleyMafia
    Jamie McDonald (@TheCaleyMafia) reported

    @Ryanclifford11 That's no gonna happen as @SkySports is *** T.V in disguise. That's why as a Celtic fan I've never, and will never subscribe.

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. I am not looking for loss of earnings, but rather compensation for a service which keeps failing. I have been with Sky for nine years, but will have to file a complaint based on this year alone.

  • scott4_g
    Gary (@scott4_g) reported

    @SkySports To be honest I’m not vaguely interested in what the soccer special team are saying!! What have any of them ever done!! Worst panel ever!!

  • Sarahlraynsford
    Sarah Raynsford (@Sarahlraynsford) reported

    @SkyHelpTeam no Sky mobile service in Lowestoft atm, can you advise if there's an issue? Has been like it all morning at least. Ta

  • M1983Walker
    WalkerM1983 (@M1983Walker) reported

    @SkySports Cancel it

  • Scott011121
    Scott Dempsey (@Scott011121) reported

    @SkySports But you had no issue with the disallowed Celtic goal at Tynecastle?