Sky Outage Report in Hoo, Medway, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hoo, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hoo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (54%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Hoo, Medway, England
The most recent Sky outage reports came from the following cities: South Benfleet, Maidstone, Basildon, Southend-on-Sea, Rochester, Gillingham, Chatham, Sheerness, Sittingbourne and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Maidstone |
TV | |
| Basildon |
TV | |
| Southend-on-Sea |
Wi-fi | |
| Maidstone |
Wi-fi | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hoo, England
Latest outage, problems and issue reports in Hoo and nearby locations:
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
-
#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@SkySports I know you hate it but Leeds are ****
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
-
Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
-
Seg Mason - Assistant General Manager
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
-
Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
-
Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
-
Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
-
Ryan Hartley
(@RyanHartley1) reported
from
Basildon, England
@SkySportsPL @SkySports So ******* poor
-
pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
-
Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
-
Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Winston Smith
(@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
-
stev
(@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
-
Joanne Saxon
(@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
-
Han
(@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
-
Danny Bendall
(@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
-
Lynette murray
(@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
-
Stacey
(@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
-
mazzy
(@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
-
Jamie Farrell
(@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
-
Matthew Dendle
(@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.