Sky Outage Report in Hoo, Medway, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hoo, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hoo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hoo, Medway, England
The most recent Sky outage reports came from the following cities: Maidstone, Rochester, South Benfleet, Southend-on-Sea, Chatham, Gravesend, Canvey Island, Grays, Tilbury, Basildon, Rayleigh, Gillingham, Sittingbourne and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Rochester |
Phone | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
TV | |
| Maidstone |
Total Blackout | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hoo, England
Latest outage, problems and issue reports in Hoo and nearby locations:
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
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Shotaro Kaneda__†°²º¹9
(@AndrewInsley85) reported
from
Rochester, England
Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@SkySports 1 down 3 to go for @premierleague to take over European Football
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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William John Lane
(@WilliamJL_1990) reported
from
Gravesend, England
@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged
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Chris Bassett
(@chris_bassett) reported
from
Hartley, England
@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone
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Stuart Thompson
(@stuoffleet) reported
from
Gravesend, England
@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin
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Andrew Owen
(@owensirons93) reported
from
Tilbury, England
@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud
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Cllr Andrew Schrader
(@APSchrader) reported
from
Basildon, England
@SkyHelpTeam Appreciate difficulties. Would be nice to get update even if update is there's no update. ETA at fix would be better but, if there's no ETA, knowing you're working on a fix would give reassurance to those supposed to be working from home but currently unable to do anything. 😓
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Cllr Andrew Schrader
(@APSchrader) reported
from
Basildon, England
@JadeC31 @SkyHelpTeam They v helpfully sent me a link to that same page that still has the message from 12:10 saying there's a problem. I'm afraid I have not been made privy to any special info.
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Nicole Smith🦋
(@nicolesmithy97) reported
from
Rochester, England
@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK
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Brad Wharton
(@MMABrad48) reported
from
Swanscombe and Greenhithe, England
@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.
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Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
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JBL
(@sittingbourneTA) reported
from
Sittingbourne, England
@grandetoro1949 @SkyFootball @SkySports It's the Swiss one I'm commenting on, player get a half bump and trips himself up - never a penalty
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Sean Adams
(@smadams96) reported
from
Snodland, England
Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Alison Moore
(@alliechats) reported
from
Maidstone, England
@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steijnwigga
(@steijnwigga) reported
@SkySports Gen therapy. Never take the mRNA vaccin. Like Pfizer or Moderna
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Oggebarre
(@Oggebarre1) reported
@Plac1dCasual @SkySports It will help arsenal for obvious reasons. It will also help utd, Spurs, and other clubs with owners draining their clubs of money. When one person goes ahead and do something, more will follow
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Captain Giant
(@Captain_P_Giant) reported
@SkyHelpTeam Alright thanks very much for the help, We did get another call from this guy's 'colleague' did call back, saying she was with Sky Maintenance Team then as I put the phone down on her the first guy called back within five minutes.
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Timmy O’Connell
(@TimmyST8) reported
@FatToasty #HenryWinter needs to rewatch the first 30 minutes. Tactical foul on Foden while breaking by Reguilon. Bad foul on Kev by Reguilon. 2 clear yellows only one given. Seems the press, @skysports pundits and commentators showing they’re as inept as the ref they were slagging off.
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Tom
(@TomYates9816) reported
@SJEthan89 @SkySports This the same jurgen Klopp that has the worlds most expensive defender and goalkeeper at the time? If anything this season has shown how average he is. Without his £80m defender you’ve been embarrassingly bad don’t compare the two
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GAZZAMAZZA
(@GAZZAMAZZA) reported
@cityreport_ @SkySports @GNev2 hang your head in shame
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Siobhan✨
(@_siobhanhudson) reported
@SkyHelpTeam we changed broadband and you turned our sky off on midnight on 13th april but then took a payment out on 13th for a month even though we only had it for 2 days? can you help
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Chris Morphew
(@cmorefew) reported
Anyone else having problems opening the YouTube app on their Sky Q box? Any ideas @SkyHelpTeam
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Whatsinaname
(@thatdbetelling2) reported
@ncfclee @SkySports Absolutely. But equality only seems to be an issue for powerful jobs. I never see anyone complaining about the lack of female refuse collectors...
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Maximus
(@luke19981898) reported
@_JamaalDM @mikethomas1992 @SkySports Well he has a majority share in a company worth 70 billion. I'm sure their are other shareholders there who are football fans. Maybe Arsenal fans. He's not stupid. He wouldn't go to a lot of effort if he didn't think he could launch a takeover.