Sky Outage Report in Vigo Village, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Vigo Village, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Vigo Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Vigo Village, Kent, England
The most recent Sky outage reports came from the following cities: Chatham, London, Welling, Gillingham, Gravesend, Grays, Bexleyheath, Erith, Orpington, Sidcup, Maidstone, Rochester, West Malling, East Tilbury and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Vigo Village, England
Latest outage, problems and issue reports in Vigo Village and nearby locations:
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam more issues in Paddock Wood/Tonbridge today from 7am. My sky offline with technical issues. Nothing from Sky!?
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam Links say different things @SkyHelpTeam if there’s an outage nearby in Hadlow that’s the problem surely not my kit!?
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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Graeme
(@GraemeF55) reported
from
London, England
@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PIGEON LOYAL 72 🇬🇧
(@WatpStephen) reported
@ScotlandSky I think it’s terrible that I pay a good bit to get the sky sports channels but I still have to pay a separate fee for the sky sports news channel should that not come with the package instead of Separate @SkySports
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Oliver Thomas
(@DorsiaRSVP) reported
@SkyHelpTeam is the broadband service down in London SW15? No Internet for most of today, I've tried all the online steps multiple times which all fail
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Amzod
(@amzodali) reported
@SkyHelpTeam I got a text from Sky to say the Broadband was active, when I plugged in the router it said there was an issue, is it normal for Broadband to take longer to actually be active?
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layeikpyar
(@m4ysdr) reported
@SkyUK I was waiting for tv engineer the whole day. No one let me know that there is an issue and engineer can’t come. Very disappointed. I wasted my day!
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Andy 🐺
(@andyfielding84) reported
@andydonald_ @SkySportsPL @SkySports Fulham are looking good. Brighton or you to go down
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Daniel Morley
(@morley_751) reported
@OpenreachHelp I spoke with @SkyHelpTeam on the phone and the lady said some work was being done and engineers were fixing the issues, some people on the local Facebook group on surrounding streets also mentioned issues.
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Gemma Maclean
(@gemento87) reported
@SkyHelpTeam also how do i get to speak to a human in customer service? Every number i have called says "90% of all problems can be solved online " then hangs up... but im in thag 10%who cant solve the problem online. I am seriously regretting choosing skh over virgen media !.
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Ukoko I ⚽️Prem Champions 19/20🏆🔴👐🏾
(@ukokospeaks) reported
@SkySportsPL @SkySports Poor miss
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Louise Fisher
(@LouiseFisher390) reported
@SkyHelpTeam There is no opportunity to enter a phone number, i get a “no issues “ message when your account states there are issues in the area? Nothing is fixing the internet and your phone lines have over 30 minutes hold time
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Kayleigh Teasdale
(@kaylsT) reported
@SkyHelpTeam just wondering if there is an issue with the network. When I was out earlier, my phone had no Internet but had signal, in multiple places also.